ATTOS: Análisis de Tendencias y Temáticas a través de Opiniones y Sentimientos

El proyecto ATTOS centra su actividad en el estudio y desarrollo de técnicas de análisis de opiniones, enfocado a proporcionar toda la información necesaria para que una empresa o una institución pueda tomar decisiones estratégicas en función a la imagen que la sociedad tiene sobre esa empresa, producto o servicio. El objetivo último del proyecto es la interpretación automática de estas opiniones, posibilitando así su posterior explotación. Para ello se estudian parámetros tales como la intensidad de la opinión, ubicación geográfica y perfil de usuario, entre otros factores, para facilitar la toma de decisiones. El objetivo general del proyecto se centra en el estudio, desarrollo y experimentación de técnicas, recursos y sistemas basados en Tecnologías del Lenguaje Humano (TLH), para conformar una plataforma de monitorización de la Web 2.0 que genere información sobre tendencias de opinión relacionadas con un tema.

imaxin|software: PLN aplicada a la mejora de la comunicación multilingüe de empresas e instituciones

imaxin|software es una empresa creada en 1997 por cuatro titulados en ingeniería informática cuyo objetivo ha sido el de desarrollar videojuegos multimedia educativos y procesamiento del lenguaje natural multilingüe. 17 años más tarde, hemos desarrollado recursos, herramientas y aplicaciones multilingües de referencia para diferentes lenguas: Portugués (Galicia, Portugal, Brasil, etc.), Español (España, Argentina, México, etc.), Inglés, Catalán y Francés. En este artículo haremos una descripción de aquellos principales hitos en relación a la incorporación de estas tecnologías PLN al sector industrial e institucional.

Aplicación de tecnologías de procesamiento de lenguaje natural y tecnología semántica en Brand Rain y Anpro21

Este artículo presenta la aplicación y resultados obtenidos de la investigación en técnicas de procesamiento de lenguaje natural y tecnología semántica en Brand Rain y Anpro21. Se exponen todos los proyectos relacionados con las temáticas antes mencionadas y se presenta la aplicación y ventajas de la transferencia de la investigación y nuevas tecnologías desarrolladas a la herramienta de monitorización y cálculo de reputación Brand Rain.

ElectionMap: una representación geolocalizada de intenciones de voto hacia partidos políticos sobre la base de comentarios de usuarios de Twitter

ElectionMap es una aplicación web que realiza un seguimiento a los comentarios publicados en Twitter en relación a entidades que refieren a partidos políticos. Las opiniones de los usuarios sobre estas entidades son clasificadas según su valoración y posteriormente representadas en un mapa geográfico para conocer la aceptación social sobre agrupaciones políticas en las distintas regiones de la geografía española.

Social Rankings: análisis visual de sentimientos en redes sociales

Social Rankings es una aplicación web que realiza un seguimiento en tiempo real de entidades en las redes sociales. Detecta y analiza las opiniones sobre estas entidades utilizando técnicas de análisis de sentimientos para generar un informe visual de su valoración y su evolución en el tiempo.

A semantic framework for textual data enrichment

In this work we present a semantic framework suitable of being used as support tool for recommender systems. Our purpose is to use the semantic information provided by a set of integrated resources to enrich texts by conducting different NLP tasks: WSD, domain classification, semantic similarities and sentiment analysis. After obtaining the textual semantic enrichment we would be able to recommend similar content or even to rate texts according to different dimensions. First of all, we describe the main characteristics of the semantic integrated resources with an exhaustive evaluation. Next, we demonstrate the usefulness of our resource in different NLP tasks and campaigns. Moreover, we present a combination of different NLP approaches that provide enough knowledge for being used as support tool for recommender systems. Finally, we illustrate a case of study with information related to movies and TV series to demonstrate that our framework works properly.

Learning task specific distributed paragraph representations using a 2-tier convolutional neural network

We introduce a type of 2-tier convolutional neural network model for learning distributed paragraph representations for a special task (e.g. paragraph or short document level sentiment analysis and text topic categorization). We decompose the paragraph semantics into 3 cascaded constitutes: word representation, sentence composition and document composition. Specifically, we learn distributed word representations by a continuous bag-of-words model from a large unstructured text corpus. Then, using these word representations as pre-trained vectors, distributed task specific sentence representations are learned from a sentence level corpus with task-specific labels by the first tier of our model. Using these sentence representations as distributed paragraph representation vectors, distributed paragraph representations are learned from a paragraph-level corpus by the second tier of our model. It is evaluated on DBpedia ontology classification dataset and Amazon review dataset. Empirical results show the effectiveness of our proposed learning model for generating distributed paragraph representations.

Making sense of microposts (#MSM2013) concept extraction challenge

Microposts are small fragments of social media content that have been published using a lightweight paradigm (e.g. Tweets, Facebook likes, foursquare check-ins). Microposts have been used for a variety of applications (e.g., sentiment analysis, opinion mining, trend analysis), by gleaning useful information, often using third-party concept extraction tools. There has been very large uptake of such tools in the last few years, along with the creation and adoption of new methods for concept extraction. However, the evaluation of such efforts has been largely consigned to document corpora (e.g. news articles), questioning the suitability of concept extraction tools and methods for Micropost data. This report describes the Making Sense of Microposts Workshop (#MSM2013) Concept Extraction Challenge, hosted in conjunction with the 2013 World Wide Web conference (WWW'13). The Challenge dataset comprised a manually annotated training corpus of Microposts and an unlabelled test corpus. Participants were set the task of engineering a concept extraction system for a defined set of concepts. Out of a total of 22 complete submissions 13 were accepted for presentation at the workshop; the submissions covered methods ranging from sequence mining algorithms for attribute extraction to part-of-speech tagging for Micropost cleaning and rule-based and discriminative models for token classification. In this report we describe the evaluation process and explain the performance of different approaches in different contexts.

Statistical dialog management for health interventions

Research endeavors on spoken dialogue systems in the 1990s and 2000s have led to the deployment of commercial spoken dialogue systems (SDS) in microdomains such as customer service automation, reservation/booking and question answering systems. Recent research in SDS has been focused on the development of applications in different domains (e.g. virtual counseling, personal coaches, social companions) which requires more sophistication than the previous generation of commercial SDS. The focus of this research project is the delivery of behavior change interventions based on the brief intervention counseling style via spoken dialogue systems. ^ Brief interventions (BI) are evidence-based, short, well structured, one-on-one counseling sessions. Many challenges are involved in delivering BIs to people in need, such as finding the time to administer them in busy doctors' offices, obtaining the extra training that helps staff become comfortable providing these interventions, and managing the cost of delivering the interventions. Fortunately, recent developments in spoken dialogue systems make the development of systems that can deliver brief interventions possible. ^ The overall objective of this research is to develop a data-driven, adaptable dialogue system for brief interventions for problematic drinking behavior, based on reinforcement learning methods. The implications of this research project includes, but are not limited to, assessing the feasibility of delivering structured brief health interventions with a data-driven spoken dialogue system. Furthermore, while the experimental system focuses on harmful alcohol drinking as a target behavior in this project, the produced knowledge and experience may also lead to implementation of similarly structured health interventions and assessments other than the alcohol domain (e.g. obesity, drug use, lack of exercise), using statistical machine learning approaches. ^ In addition to designing a dialog system, the semantic and emotional meanings of user utterances have high impact on interaction. To perform domain specific reasoning and recognize concepts in user utterances, a named-entity recognizer and an ontology are designed and evaluated. To understand affective information conveyed through text, lexicons and sentiment analysis module are developed and tested.^

Statistical Dialog Management for Health Interventions

Research endeavors on spoken dialogue systems in the 1990s and 2000s have led to the deployment of commercial spoken dialogue systems (SDS) in microdomains such as customer service automation, reservation/booking and question answering systems. Recent research in SDS has been focused on the development of applications in different domains (e.g. virtual counseling, personal coaches, social companions) which requires more sophistication than the previous generation of commercial SDS. The focus of this research project is the delivery of behavior change interventions based on the brief intervention counseling style via spoken dialogue systems. Brief interventions (BI) are evidence-based, short, well structured, one-on-one counseling sessions. Many challenges are involved in delivering BIs to people in need, such as finding the time to administer them in busy doctors' offices, obtaining the extra training that helps staff become comfortable providing these interventions, and managing the cost of delivering the interventions. Fortunately, recent developments in spoken dialogue systems make the development of systems that can deliver brief interventions possible. The overall objective of this research is to develop a data-driven, adaptable dialogue system for brief interventions for problematic drinking behavior, based on reinforcement learning methods. The implications of this research project includes, but are not limited to, assessing the feasibility of delivering structured brief health interventions with a data-driven spoken dialogue system. Furthermore, while the experimental system focuses on harmful alcohol drinking as a target behavior in this project, the produced knowledge and experience may also lead to implementation of similarly structured health interventions and assessments other than the alcohol domain (e.g. obesity, drug use, lack of exercise), using statistical machine learning approaches. In addition to designing a dialog system, the semantic and emotional meanings of user utterances have high impact on interaction. To perform domain specific reasoning and recognize concepts in user utterances, a named-entity recognizer and an ontology are designed and evaluated. To understand affective information conveyed through text, lexicons and sentiment analysis module are developed and tested.

El impacto de la presencia online en las cuentas de Twitter de las universidades vascas y navarras

Las Universidades han tenido que adaptarse a los nuevos modelos de comunicación surgidos en la época de Internet. Dentro de estos nuevos paradigmas las redes sociales han irrumpido y Twitter se ha establecido como una de las más importantes. El objetivo de esta investigación es demostrar que existe una relación entre la presencia online de una Universidad, definida por la cantidad de información disponible en Internet, y su cuenta en Twitter. Para ello se analizó la relación entre la presencia online y los perfiles oficiales de las cinco universidades del País Vasco y Navarra. Los resultados demostraron la existencia de una correlación significativa entre la presencia online de las instituciones y el número de seguidores de sus respectivas cuentas. En segundo lugar, esta investigación se planteó si Twitter puede servir para potenciar la presencia online de una Universidad. Es por eso que se formuló una segunda hipótesis que buscaba analizar si tener varias cuentas en Twitter aumentaría la presencia online de las Universidades. Los hallazgos para esta segunda hipótesis demostraron una correlación muy significativa entre tener varios perfiles en Twitter y la presencia online de las Universidades. Así queda demostrada la importancia de la presencia online para las cuentas de Twitter y la relevancia de Twitter a la hora de potenciar la presencia online de los centros.

Expressing Sentiments in Game Reviews

Opinion mining and sentiment analysis are important research areas of Natural Language Processing (NLP) tools and have become viable alternatives for automatically extracting the affective information found in texts. Our aim is to build an NLP model to analyze gamers’ sentiments and opinions expressed in a corpus of 9750 game reviews. A Principal Component Analysis using sentiment analysis features explained 51.2 % of the variance of the reviews and provides an integrated view of the major sentiment and topic related dimensions expressed in game reviews. A Discriminant Function Analysis based on the emerging components classified game reviews into positive, neutral and negative ratings with a 55 % accuracy.

ReaderBench goes Online: A Comprehension-Centered Framework for Educational Purposes

In this paper we introduce the online version of our ReaderBench framework, which includes multi-lingual comprehension-centered web services designed to address a wide range of individual and collaborative learning scenarios, as follows. First, students can be engaged in reading a course material, then eliciting their understanding of it; the reading strategies component provides an in-depth perspective of comprehension processes. Second, students can write an essay or a summary; the automated essay grading component provides them access to more than 200 textual complexity indices covering lexical, syntax, semantics and discourse structure measurements. Third, students can start discussing in a chat or a forum; the Computer Supported Collaborative Learning (CSCL) component provides indepth conversation analysis in terms of evaluating each member’s involvement in the CSCL environments. Eventually, the sentiment analysis, as well as the semantic models and topic mining components enable a clearer perspective in terms of learner’s points of view and of underlying interests.

Koherentziazko diskurtso erlazioen detekzio automatikoa patroien bidez, XMLko erlazio-egiturak oinarri hartuta

[EU]Hizkuntzaren prozesamenduan testu koherenteetan kausa taldeko erlazioak (KAUSA, ONDORIOA eta HELBURUA) automatikoki hautematea eta bereiztea erabilgarria da galdera-erantzun automatikoko sistemak eraikitzerako orduan. Horretarako Egitura Erretorikoaren Teoria (Rhetorical Structure Theory, aurrerantzean RST) eta bere erlazioak erabiliko ditugu, corpus bezala RST Treebank -a (Iruskieta et al., 2013) hartuta, zientziako laburpen-testuz osatutako corpusa, hain zuzen ere. Corpus hori XML formatuan deskargatu eta hortik XPATH tresnaren bidez informazio garrantzitsuena eskuratzen dugu. Lan honek 3 helburu nagusi ditu: lehendabizi, kausa taldeko erlazioak elkarren artean bereiztea, bigarrenez, kausa taldeko erlazio hauek beste erlazio guztiekin bereiztea, eta azkenik, EBALUAZIOA eta INTERPRETAZIOA erlazioak bereiztea sentimendu analisian aplikatu ahal izateko. Ataza horiek egiteko, RhetDB tresnarekin eskuratu diren patroi ensaguratsuenak erabili eta bi aplikazio garatu ditugu. Alde batetik, bilatu nahi ditugun patroiak adierazi eta erlazio-egitura duen edonolako testuetan bilaketak egiten dituen bilatzailea, eta bestetik, patroi esanguratsuenak emanda erlazioak etiketatzen dituen etiketatzailea. Bi aplikazio hauek gainera, ahalik eta modu parametrizagarrienean erabiltzeko garatu ditugu, kodea aldatu gabe edonork erabili ahal izateko antzeko atazak egiteko. Etiketatzaileak ebaluatu ondoren, identifikatzeko erlaziorik errazena HELBURUA erlazioa dela ikusi dugu eta KAUSA eta ONDORIOA bereizteko arazo gehiago dauzkagula ere ondorioztatu dugu. Modu berean, EBALUAZIOA eta INTERPRETAZIOA ere elkarren artean bereiz dezakegula ikusi dugu.