Selective attention to emotional stimuli: What IQ and Openness do, and emotional intelligence does not

We examined how general intelligence, personality, and emotional intelligence-measured as an ability using the MSCEIT-predicted performance on a selective-attention task requiring participants to ignore distracting emotion information. We used a visual prime in which participants saw a pair of faces depicting emotions; their task was to focus on one of the faces (the target) while ignoring the other (the distractor). Next, participants categorized a string of letters (word or nonword), which was either congruent to the target or the distractor. The speed of response to categorizing the string was recorded. Given the emotional nature of the stimuli and the emotional information processing involved in the task, we were surprised to see that none of the MSCEIT branches predicted performance. However, general intelligence and openness to experience reduced response time.

Inteligência emocional

O presente artigo tem como objectivo analisar a pertinência da inteligência emocional nas organizações. São apresentadas as competências intrapessoais e interpessoais que determinam e moldam a inteligência emocional e que devem ser continuamente motivadas e orientadas pelas organizações de forma a contribuir activamente para o sucesso. É ainda e em forma de conclusão apresentada a inteligência emocional como factor-chave para o sucesso empresarial, seja do indivíduo seja da organização em que ele se insira.

A New Look at Emotional Intelligence: A Dual-Process Framework

In this article, the author provides a framework to guide¦research in emotional intelligence. Studies conducted up¦to the present bear on a conception of emotional intelligence¦as pertaining to the domain of consciousness and¦investigate the construct with a correlational approach.¦As an alternative, the author explores processes underlying¦emotional intelligence, introducing the distinction¦between conscious and automatic processing as a potential¦source of variability in emotionally intelligent¦behavior. Empirical literature is reviewed to support the¦central hypothesis that individual differences in emotional¦intelligence may be best understood by considering¦the way individuals automatically process emotional¦stimuli. Providing directions for research, the author¦encourages the integration of experimental investigation¦of processes underlying emotional intelligence with¦correlational analysis of individual differences and¦fosters the exploration of the automaticity component¦of emotional intelligence.

Exploring School Principals’ Perspectives on Emotional Intelligence

Ontario school principals’ professional development currently includes leadership training that encompasses emotional intelligence. This study sought to augment the limited research in the Canadian educational context on school leaders’ understanding of emotional intelligence and its relevancy to their work. The study utilized semi-structured interviews with 6 Ontario school principals representing disparate school contexts based on socioeconomic levels, urban and rural settings, and degree of ethnic diversity. Additionally, the 4 male and 2 female participants are elementary and secondary school principals in different public school boards and represent a diverse range of age and experience. The study utilized a grounded theory approach to data analysis and identified by 5 main themes: Self-Awareness, Relationship, Support, Pressure, and Emotional Filtering and Compartmentalization. Recommendations are made to further explore the emotional support systems available to school leaders in Ontario schools.

Indices and Implications of Emotional Underarousal for Persons with a History of Head Trauma

We examined the role of altered emotional functioning across the spectrum of injury severity (mild head injury [MHI], moderate/severe traumatic brain injury [TBI]), its implications for social behaviours, and the effect of modifying arousal and its relation to cognitive performance. In the first study (N = 230), students with self-reported MHI endorsed engaging in socially unacceptable and erratic behaviours significantly more often than did those with no MHI. We did not find significant differences between the groups in the measure of emotional intelligence (EI); however, for students who reported a MHI, scores on the EI measure significantly predicted reports of socially unacceptable behaviours such that lower scores predicted poorer social functioning, accounting for approximately 20% of the variance. Also, the experience of postconcussive symptoms was found to be significantly greater for students with MHI relative to their peers. In the second study (N = 85), we further examined emotional underarousal in terms of physiological (i.e., electrodermal activation [EDA]) and self-reported responsivity to emotionally-evocative picture stimuli. Although the valence ratings of the stimuli did not differ between students with and without MHI as we had expected, we found evidence of reduced and/or indiscriminate emotional responding to the stimuli for those with MHI which mimics that observed in other studies for persons with moderate/severe TBI. We also found that emotional underarousal followed a gradient of injury severity despite reporting a pattern of experiencing more life stressors. In the third study (N = 81), we replicated our findings of emotional underarousal for those with head trauma and also uniquely explored neuroendocrine aspects (salivary cortisol; cortisol awakening response [CAR]) and autonomic indices (EDA) of emotional dysregulation in terms of stress responsivity across the spectrum of injury severity (MHI [n = 32], moderate/severe TBI [n = 9], and age and education matched controls [n = 40]). Although the manipulation was effective in modifying arousal state in terms of autonomic and self-reported indices, we did not support our hypothesis that increased arousal would be related to improved performance on cognitive measures for those with prior injury. To our knowledge, this is the only study to examine the CAR with this population. Repeated measure analysis revealed that, upon awakening, students with no reported head trauma illustrated the typical CAR increase 45 minutes after waking, whereas, students who had a history of either mild head trauma or moderate/severe TBI demonstrated a blunted CAR. Thus, across the three studies we have provided evidence of emotional underarousal, its potential implications for social interactions, and also have identified potentially useful indices of dysregulated stress responsivity regardless of injury severity.

L’influence de l’apprentissage des arts sur le développement de l’intelligence émotionnelle d’élèves du primaire

Dans les écoles primaires québécoises, les cours d'arts font partie des domaines d’apprentissage obligatoires. Toutefois, les effets de l’apprentissage des arts sur les jeunes élèves demeurent mal connus puisque d’une part, l'art est fréquemment perçu comme une discipline de deuxième ordre et d’autre part, des programmes à volet artistique voient encore le jour dans certaines écoles. L’objectif de l’étude est de déterminer si les élèves de 4ième, 5ième et 6ième années fréquentant une école à volet artistique développent davantage d'habiletés particulières liées directement à leur intelligence émotionnelle (IE) comparativement à des élèves fréquentant une école à programme régulier. Une méthodologie reposant sur un devis quasi expérimental avec groupe témoin non équivalent est privilégiée. Les scores d’IE ont été mesurés à l’aide de questionnaires complétés par les élèves, leur enseignant ainsi que leurs parents afin de trianguler les données. Dans un premier temps, les résultats obtenus auprès de l’ensemble de l’échantillon montrent que selon la perception des enseignants, les élèves suivant des cours d’art en parascolaire ont une IE plus élevée que les élèves qui n’en suivent pas. Toutefois, la fréquentation d’une école proposant un programme artistique ne semble pas avoir d'incidence sur le développement de l'IE puisque les résultats obtenus dans le cadre de cette étude montrent que les élèves inscrits à une école à vocation artistique ont une IE inférieure à celle des élèves provenant d’un programme régulier. Ces résultats contradictoires à l’hypothèse de départ sont discutés à la lumière de la littérature scientifique disponible, ainsi que des forces et des limites de la présente recherche.

Intelligent Use of Emotions in Personal Selling: A Study into the Effect of Emotional Intelligence on the Performance of Sales Executives

School of Management Studies, Cochin University of Science and Technology

Emotional Intelligence As A Determinant Of Conflict Style Adoption Of Managers: A Theoretical Perspective

Successful management is dependent heavily on the manager’s ability to handle conflict effectively. The workforce has been increasingly becoming diversified vis-à-vis the gender, culture and ethnicity. The present work environment has in itself contributed to sowing seeds of conflict with greater diversity, hostility, complexity and newer business competencies in the work context.The classic study of Mintzberg’s Managerial roles approach (1973) also says that a manager has to spend sufficient time and energy in solving conflict as he has to take roles as a negotiator, and dispute handler. An understanding of the conflict and role that it plays in influencing employee behavior constructively or destructively is immense. Therefore conflict when left unmanaged can lead to diminished cohesiveness amongst employees, productivity and reduced organizational fitness. To manage conflict effective conflict resolution strategies that have constructive outcomes is called for. Conflict resolution style theorists opine that collaborative or integrative style, where there is high concern for task and people is considered to give positive individual and organizational outcomes, while the withdrawing /avoidance style and forcing / dominating style are considered to be ineffective in managing conflict. Though managers have typical preferences in the styles followed it need not necessarily be the typical response as it depends on the context, power relationships, emotions etc. The adoption of conflict styles of managers however is dependent on variables like gender orientation, cultural values, personality orientation, underlying relationships – public/private. The paper attempts to draw the importance of managing conflicts at workplace positively and the need for effective conflict resolution strategies. The conflict style adopted and the variables that affect the adoption of each style are discussed and possible interventions at the workplace are suggested

Inteligência Emocional em Alunos do 8º ano : diferenças em função de variáveis sociodemográficas

A inteligência emocional tem ganho um relevo particular no domínio da psicologia, enquanto ingrediente-chave para alcançar sucesso, qualidade de relacionamento interpessoal, saúde, satisfação, bem-estar, e qualidade de vida, associados aos contextos educativos e profissionais (Nelis, Quoidbach, Mikolajczak, & Hansenne, 2009, cit. in Carvalho, 2011). Neste estudo visa-se estudar as qualidades psicométricas de um instrumento de avaliação da inteligência emocional, caracterizar a inteligência emocional, e analisar possíveis diferenças nos resultados em função de variáveis sociodemográficas. Participaram 557 alunos do 8º ano de escolaridade, 289 raparigas e 268 rapazes, entre os 11 e os 15 anos (M=13.27; DP=.583), que frequentavam escolas públicas do norte, centro, e sul de Portugal. A inteligência emocional foi avaliada através do Questionário de Inteligência Emocional de Bar-On, (Candeias & Rebocho, 2007). Em termos das qualidades psicométricas do instrumento verifica-se uma solução fatorial de 31 itens, organizados em cinco fatores, que explicam aproximadamente 50% da variância dos itens, sendo claramente identificados os fatores Humor Geral, Adaptabilidade e Interpessoal. Por sua vez, constatam-se diferenças estatisticamente significativas em função do sexo, na dimensão Intrapessoal, a favor das raparigas, e na dimensão Humor Geral a favor dos rapazes; em função da idade, na dimensão Adaptabilidade, a favor dos alunos mais novos; e, em função da localização geográfica, na dimensão Intrapessoal, a favor dos jovens do norte. Retiram-se implicações para o desenvolvimento de intervenções de aconselhamento de carreira ao longo da vida, que englobem o construto da inteligência emocional.