Time-series pattern based effective noise generation for privacy protection on cloud

Cloud computing is proposed as an open and promising computing paradigm where customers can deploy and utilize IT services in a pay-as-you-go fashion while saving huge capital investment in their own IT infrastructure. Due to the openness and virtualization, various malicious service providers may exist in these cloud environments, and some of them may record service data from a customer and then collectively deduce the customer's private information without permission. Therefore, from the perspective of cloud customers, it is essential to take certain technical actions to protect their privacy at client side. Noise obfuscation is an effective approach in this regard by utilizing noise data. For instance, noise service requests can be generated and injected into real customer service requests so that malicious service providers would not be able to distinguish which requests are real ones if these requests' occurrence probabilities are about the same, and consequently related customer privacy can be protected. Currently, existing representative noise generation strategies have not considered possible fluctuations of occurrence probabilities. In this case, the probability fluctuation could not be concealed by existing noise generation strategies, and it is a serious risk for the customer's privacy. To address this probability fluctuation privacy risk, we systematically develop a novel time-series pattern based noise generation strategy for privacy protection on cloud. First, we analyze this privacy risk and present a novel cluster based algorithm to generate time intervals dynamically. Then, based on these time intervals, we investigate corresponding probability fluctuations and propose a novel time-series pattern based forecasting algorithm. Lastly, based on the forecasting algorithm, our novel noise generation strategy can be presented to withstand the probability fluctuation privacy risk. The simulation evaluation demonstrates that our strategy can significantly improve the effectiveness of such cloud privacy protection to withstand the probability fluctuation privacy risk.

Annual Report 2-15 Office of the Chief Information Officer, January 2016

In 2015, the OCIO worked across a broad range of projects and key initiatives in alignment with these goals. As an IT organization supporting services consumed by every agency of the State of Iowa (State), our key enterprise initiatives are conducted in addition to the day-to-day support activities required to keep government IT services operational and secure. These initiatives maintain alignment with key efficiency goals established by Governor Branstad and with specific legislative mandates.

The internet, globalization, and IT professional services

This editorial aims (1) to define IT Professional Services (ITPS) as an increasingly important area of research endeavor, and (2) to consider the impact of the Internet on globalization and the ITPS sector.

On reconsideration of IT governance structures to govern cloud computing services

There is an increase in the uptake of cloud computing services (CCS). CCS is adopted in the form of a utility, and it incorporates business risks of the service providers and intermediaries. Thus, the adoption of CCS will change the risk profile of an organization. In this situation, organisations need to develop competencies by reconsidering their IT governance structures to achieve a desired level of IT-business alignment and maintain their risk appetite to source business value from CCS. We use the resource-based theories to suggest that collaborative board oversight of CCS, competencies relating to CCS information and financial management, and a CCS-related continuous audit program can contribute to business process performance improvements and overall firm performance. Using survey data, we find evidence of a positive association between these IT governance considerations and business process performance. We also find evidence of positive association between business process performance improvements and overall firm performance. The results suggest that the suggested considerations on IT governance structures can contribute to CCS-related IT-business alignment and lead to anticipated business value from CCS. This study provides guidance to organizations on competencies required to secure business value from CCS.

Governing cloud computing services: Reconsideration of IT governance structures

There is an increase in the uptake of cloud computing services (CCS). CCS is adopted in the form of a utility, and it incorporates business risks of the service providers and intermediaries. Thus, the adoption of CCS will change the risk profile of an organization. In this situation, organizations need to develop competencies by reconsidering their IT governance structures to achieve a desired level of IT-business alignment and maintain their risk appetite to source business value from CCS. We use the resource-based theories to suggest that collaborative board oversight of CCS, competencies relating to CCS information and financial management, and a CCS-related continuous audit program can contribute to business process performance improvements and overall firm performance. Using survey data, we find evidence of a positive association between these IT governance considerations and business process performance. We also find evidence of positive association between business process performance improvements and overall firm performance. The results suggest that the suggested considerations on IT governance structures can contribute to CCS-related IT-business alignment and lead to anticipated business value from CCS. This study provides guidance to organizations on competencies required to secure business value from CCS.

Successful web-based IT support services : service provider perceptions of stakeholder-oriented challenges

Web-based self-service systems (WSSs) are increasingly leveraged for the delivery of after-sales information technology (IT) support services. Such services are offered by IT service providers to customer firms and increasingly involve business partners. However little is known of the challenges faced by IT service providers as a result of the involvement of the other firms and their employees (end-users). This paper reports related findings from an interpretive study of IT service provider perceptions in six multinational IT service provider firms (Cooper, 2007). The findings highlight that, for IT service providers, (1) it is important to consider and resolve the needs and concerns of other key stakeholders, and (2) significant challenges exist in doing so. The main contribution of the paper is the identification of the key challenges involved. Important implications for theory and practice are discussed.

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