Key challenges for delivering web-based IT support services : the provider perspective
Contribuinte(s) |
Scupola, Ada |
---|---|
Data(s) |
01/01/2011
|
Identificador | |
Idioma(s) |
eng |
Publicador |
Information Science Reference |
Relação |
http://dro.deakin.edu.au/eserv/DU:30036181/cooper-keychallengesfor-2011.pdf http://dro.deakin.edu.au/eserv/DU:30036181/cooper-keychallengesfor-evidence-2011.pdf |
Direitos |
2011, IGI Global |
Tipo |
Book Chapter |