The role of network coordination in business incubation - Comparative evidence from Finland and Russia

Business incubators (BIs) have an important role in promoting entrepreneurship and innovation. Networks have been identified as one of the main factors influencing business incubation success; however, their management has not been widely covered in previous business incubation research. Therefore, the main objective of this research is to investigate the role of network coordination in business incubation. Thus, the research aims to understand how the BI as a hub firm coordinates, i.e. manages and orchestrates, the business incubation process. As business incubation is also claimed to be affected by country specific factors, a cross-country comparison of Finland and Russia is conducted. Based on previous scientific literature on networks, network management, network orchestration and business incubation, a theoretical model combining business incubation and network coordination is developed. Through a qualitative multiple-case study evidence from a cross-country sample of BI managers and their residents was collected via semi-structured interviews. Based on the empirical data the network coordination mechanisms used by BIs are identified, yet only minor differences in network coordination in different countries are found. The results suggest that network coordination enables value creation in business incubation.

SDN in an ISP Environment

As computer networks grow larger and more complex there is a need for a new, simpler kind of approach to configuring them. Software Defined Networking (SDN) takes the control plane away from individual nodes and centralizes the network control by utilizing a flow based traffic management. In this thesis the suitability of SDN in a small ISP (Internet Service Provider) network is considered for an alternative to the current traditional core network and access network OSSs (Operations Support System), mainly to simplify the network management but also to see what else would SDN offer for such an environment. Combining information learned from a theoretical study on the matter to a more practical experiment of SDN network simulation using Mininet simulation software and OpenDayLight SDN controller software does this. Although the simulation shows that SDN is able to provide the functionality needed for the network, the immaturity of the technology suggests that for a small ISP network there is no need to utilize SDN just yet. For when SDN becomes more commonplace a brief transition plan is introduced.

Modularity in Health and Social Services: Perspectives on Organization and Management

Organizations that provide health and social services operate in a complex and constantly changing environment. Changes occur, for example, in ageing, technology and biotechnology, and customers’ expectations, as well as the global economic situation. Organizations typically aim to adapt the changes by introducing new organizational structures and managerial practices, such as process and lean management. Only recently has there been an interest in evaluating whether organizations providing health and social services could apply modularity in order to respond to some of the changes. The concept of modularity originates from manufacturing, but is applied in many other disciplines, such as information technology and logistics. However, thus far, the literature concerning modularity in health and social services is scarce. Therefore the purpose of this thesis is to increase understanding concerning modularity and the possibilities to apply modularity in the health and social services context. In addition, the purpose is to shed light on the viewpoints that are worth taking into account when considering the application of modularity in the health and social services context. The aim of the thesis is to analyze the way in which the modular structures are applied in the health and social services context and to analyze what advantages and possible barriers, as well as managerial concerns, might occur if modularity is applied in the health and social services context. The thesis is conducted by using multiple methods in order to provide a broad aspect to the topic. A systematic literature review provided solid ground for pre-understanding the topic and supported the formulation of the research questions. Theoretical reasoning provided a general overview of the special characteristics of the health and social services context and their effect on application of modularity. Empirical studies concentrated on managerial concerns of modularity particularly from the perspective of health and social services for the elderly. Results of the thesis reveal that structures in products, services, processes, and organizations are rather modular in health and social services. They can be decomposed in small independent units, while the challenges seem to occur especially in the compatibility of the services. It seems that health and social services managers have recognized this problem and they are increasingly paying attention to this challenge in order to enhance the flexible compatibility of services. Advantages and possible barriers of modularity are explored in this thesis, and from the theoretical perspective it could be argued that modularity seems to be beneficial in the context of health and social services. In fact, it has the potential to alleviate several of the challenges that the health and social services context is confronting. For example, modular structures could support organizations in their challenging task to respond to customers’ increasing demand for heterogeneous services. However, special characteristics of the health and social services context create barriers and provide significant challenges in application of modularity. For example, asymmetry of information, negative externalities, uncertainty of demand, and rigid regulation prevent managers from extensively drawing benefits from modularity. Results also reveal that modularity has managerial implications in health and social service. Modularity has the potential to promote and support new service development and outsourcing. Results also provide insights into network management and increases managerial understanding of different network management strategies. Standardization in health and social services is extensive due to legislation and recommendations. Modularity provides alternative paths to take an advantage of standardization while still ensuring the quality of the services. Based on this thesis, it can be concluded, both from a theoretical perspective and from empirical results concerning modularity in health and social services, that modularity might fit well and be beneficial. However, the special characteristics of the health and social services context prevent some of the benefits of modularity and complicate its application. This thesis contributes to the academic literature on the organization and management of health and social services by describing modularity as an alternative way for organizing and managing health and social services. In addition, it contributes to the literature of modularity by exploring the applicability of modularity in the context of health and social services. It also provides practical contribution to health and social services managers by evaluating the pros and cons of modularity when applied to health and social services.

Is more information always good? : investigating the impact of website interface features on e-retailer's sales performance

A number of frameworks have been suggested for online retailing, but still there exists little consensus among researchers and practitioners regarding the appropriate amount of information critical and essential to the improvement of customers' satisfaction and their purchase intention. Against this backdrop, this study contributes to the current practical and theoretical discussions and conversations about how information search and perceived risk theories can be applied to the management of online retailer website features. This paper examines the moderating role of website personalization in studying the relationship between information content provided on the top US retailers' websites, and customer satisfaction and purchase intention. The study also explores the role played by customer satisfaction and purchase intention in studying the relationship between information that is personalized to the needs of individual customers and online retailers' sales performance. Results indicate that the extent of information content features presented to online customers alone is not enough for companies looking to satisfy and motivate customers to purchase. However, information that is targeted to an individual customer influences customer satisfaction and purchase intention, and customer satisfaction in tum serves as a driver to the retailer's online sales performance.

Domain/Multi-Domain Protection and Provisioning in Optical Networks

L’évolution récente des commutateurs de sélection de longueurs d’onde (WSS -Wavelength Selective Switch) favorise le développement du multiplexeur optique d’insertionextraction reconfigurable (ROADM - Reconfigurable Optical Add/Drop Multiplexers) à plusieurs degrés sans orientation ni coloration, considéré comme un équipement fort prometteur pour les réseaux maillés du futur relativement au multiplexage en longueur d’onde (WDM -Wavelength Division Multiplexing ). Cependant, leur propriété de commutation asymétrique complique la question de l’acheminement et de l’attribution des longueur d’ondes (RWA - Routing andWavelength Assignment). Or la plupart des algorithmes de RWA existants ne tiennent pas compte de cette propriété d’asymétrie. L’interruption des services causée par des défauts d’équipements sur les chemins optiques (résultat provenant de la résolution du problème RWA) a pour conséquence la perte d’une grande quantité de données. Les recherches deviennent ainsi incontournables afin d’assurer la survie fonctionnelle des réseaux optiques, à savoir, le maintien des services, en particulier en cas de pannes d’équipement. La plupart des publications antérieures portaient particulièrement sur l’utilisation d’un système de protection permettant de garantir le reroutage du trafic en cas d’un défaut d’un lien. Cependant, la conception de la protection contre le défaut d’un lien ne s’avère pas toujours suffisante en termes de survie des réseaux WDM à partir de nombreux cas des autres types de pannes devenant courant de nos jours, tels que les bris d’équipements, les pannes de deux ou trois liens, etc. En outre, il y a des défis considérables pour protéger les grands réseaux optiques multidomaines composés de réseaux associés à un domaine simple, interconnectés par des liens interdomaines, où les détails topologiques internes d’un domaine ne sont généralement pas partagés à l’extérieur. La présente thèse a pour objectif de proposer des modèles d’optimisation de grande taille et des solutions aux problèmes mentionnés ci-dessus. Ces modèles-ci permettent de générer des solutions optimales ou quasi-optimales avec des écarts d’optimalité mathématiquement prouvée. Pour ce faire, nous avons recours à la technique de génération de colonnes afin de résoudre les problèmes inhérents à la programmation linéaire de grande envergure. Concernant la question de l’approvisionnement dans les réseaux optiques, nous proposons un nouveau modèle de programmation linéaire en nombres entiers (ILP - Integer Linear Programming) au problème RWA afin de maximiser le nombre de requêtes acceptées (GoS - Grade of Service). Le modèle résultant constitue celui de l’optimisation d’un ILP de grande taille, ce qui permet d’obtenir la solution exacte des instances RWA assez grandes, en supposant que tous les noeuds soient asymétriques et accompagnés d’une matrice de connectivité de commutation donnée. Ensuite, nous modifions le modèle et proposons une solution au problème RWA afin de trouver la meilleure matrice de commutation pour un nombre donné de ports et de connexions de commutation, tout en satisfaisant/maximisant la qualité d’écoulement du trafic GoS. Relativement à la protection des réseaux d’un domaine simple, nous proposons des solutions favorisant la protection contre les pannes multiples. En effet, nous développons la protection d’un réseau d’un domaine simple contre des pannes multiples, en utilisant les p-cycles de protection avec un chemin indépendant des pannes (FIPP - Failure Independent Path Protecting) et de la protection avec un chemin dépendant des pannes (FDPP - Failure Dependent Path-Protecting). Nous proposons ensuite une nouvelle formulation en termes de modèles de flots pour les p-cycles FDPP soumis à des pannes multiples. Le nouveau modèle soulève un problème de taille, qui a un nombre exponentiel de contraintes en raison de certaines contraintes d’élimination de sous-tour. Par conséquent, afin de résoudre efficacement ce problème, on examine : (i) une décomposition hiérarchique du problème auxiliaire dans le modèle de décomposition, (ii) des heuristiques pour gérer efficacement le grand nombre de contraintes. À propos de la protection dans les réseaux multidomaines, nous proposons des systèmes de protection contre les pannes d’un lien. Tout d’abord, un modèle d’optimisation est proposé pour un système de protection centralisée, en supposant que la gestion du réseau soit au courant de tous les détails des topologies physiques des domaines. Nous proposons ensuite un modèle distribué de l’optimisation de la protection dans les réseaux optiques multidomaines, une formulation beaucoup plus réaliste car elle est basée sur l’hypothèse d’une gestion de réseau distribué. Ensuite, nous ajoutons une bande pasiv sante partagée afin de réduire le coût de la protection. Plus précisément, la bande passante de chaque lien intra-domaine est partagée entre les p-cycles FIPP et les p-cycles dans une première étude, puis entre les chemins pour lien/chemin de protection dans une deuxième étude. Enfin, nous recommandons des stratégies parallèles aux solutions de grands réseaux optiques multidomaines. Les résultats de l’étude permettent d’élaborer une conception efficace d’un système de protection pour un très large réseau multidomaine (45 domaines), le plus large examiné dans la littérature, avec un système à la fois centralisé et distribué.

Aplicació web per la gestió de l'Escola Universitària d'Hostalaria i Turisme de Sant Pol de Mar

Disseny i creació d'una nova pàgina web per a l'Escola Universitària d'Hostalaria i Turisme de Sant Pol de Mar

Entorn de simulació per a xarxes òptiques de transport

Aquest projecte final de carrera pretén investigar i experimentar una nova línia de desenvolupament d’algorismes dinàmics. A partir de l’algorisme AntNet-QoS [2] s’ incorporen noves mesures a l’algorisme (mesura de l’amplada de banda disponible i jitter), les quals combinant amb la mesura de retard ja feta servir, permet adaptar-se millor a les condicions actuals del trànsit en la xarxa i als requeriments específics de qualitat (QoS) per part del trànsit

Disseny i implementació d’una “Storage Area Network”

El següent projecte consisteix en analitzar com funciona un sistema SAN, per tal de veure com es pot obtenir un millor rendiment. L’objectiu principal es saber com es comportarà la nostra SAN muntada amb iSCSI a través de la xarxa, volem veure quines són les operacions, les dades i els resultats que comporta crear una RAID a través de discos no locals d’un ordinador i a través d’una xarxa LAN

Enhancing MPLS QoS routing algorithms by using the network protection degree paradigm

IP based networks still do not have the required degree of reliability required by new multimedia services, achieving such reliability will be crucial in the success or failure of the new Internet generation. Most of existing schemes for QoS routing do not take into consideration parameters concerning the quality of the protection, such as packet loss or restoration time. In this paper, we define a new paradigm to develop new protection strategies for building reliable MPLS networks, based on what we have called the network protection degree (NPD). This NPD consists of an a priori evaluation, the failure sensibility degree (FSD), which provides the failure probability and an a posteriori evaluation, the failure impact degree (FID), to determine the impact on the network in case of failure. Having mathematical formulated these components, we point out the most relevant components. Experimental results demonstrate the benefits of the utilization of the NPD, when used to enhance some current QoS routing algorithms to offer a certain degree of protection

Availability analysis of GMPLS connections based on physical network topology

This paper presents a study of connection availability in GMPLS over optical transport networks (OTN) taking into account different network topologies. Two basic path protection schemes are considered and compared with the no protection case. The selected topologies are heterogeneous in geographic coverage, network diameter, link lengths, and average node degree. Connection availability is also computed considering the reliability data of physical components and a well-known network availability model. Results show several correspondences between suitable path protection algorithms and several network topology characteristics

On optimal computation of MPLS label binding for multipoint-to-point connections

Most network operators have considered reducing Label Switched Routers (LSR) label spaces (i.e. the number of labels that can be used) as a means of simplifying management of underlaying Virtual Private Networks (VPNs) and, hence, reducing operational expenditure (OPEX). This letter discusses the problem of reducing the label spaces in Multiprotocol Label Switched (MPLS) networks using label merging - better known as MultiPoint-to-Point (MP2P) connections. Because of its origins in IP, MP2P connections have been considered to have tree- shapes with Label Switched Paths (LSP) as branches. Due to this fact, previous works by many authors affirm that the problem of minimizing the label space using MP2P in MPLS - the Merging Problem - cannot be solved optimally with a polynomial algorithm (NP-complete), since it involves a hard- decision problem. However, in this letter, the Merging Problem is analyzed, from the perspective of MPLS, and it is deduced that tree-shapes in MP2P connections are irrelevant. By overriding this tree-shape consideration, it is possible to perform label merging in polynomial time. Based on how MPLS signaling works, this letter proposes an algorithm to compute the minimum number of labels using label merging: the Full Label Merging algorithm. As conclusion, we reclassify the Merging Problem as Polynomial-solvable, instead of NP-complete. In addition, simulation experiments confirm that without the tree-branch selection problem, more labels can be reduced

Label Space Reduction in MPLS Networks: How Much Can A Single Stacked Label Do?

Most network operators have considered reducing LSR label spaces (number of labels used) as a way of simplifying management of underlaying virtual private networks (VPNs) and therefore reducing operational expenditure (OPEX). The IETF outlined the label merging feature in MPLS-allowing the configuration of multipoint-to-point connections (MP2P)-as a means of reducing label space in LSRs. We found two main drawbacks in this label space reduction a)it should be separately applied to a set of LSPs with the same egress LSR-which decreases the options for better reductions, and b)LSRs close to the edge of the network experience a greater label space reduction than those close to the core. The later implies that MP2P connections reduce the number of labels asymmetrically

Enhanced multi-layer protection in multi-service GMPLS networks

This paper focuses on QoS routing with protection in an MPLS network over an optical layer. In this multi-layer scenario each layer deploys its own fault management methods. A partially protected optical layer is proposed and the rest of the network is protected at the MPLS layer. New protection schemes that avoid protection duplications are proposed. Moreover, this paper also introduces a new traffic classification based on the level of reliability. The failure impact is evaluated in terms of recovery time depending on the traffic class. The proposed schemes also include a novel variation of minimum interference routing and shared segment backup computation. A complete set of experiments proves that the proposed schemes are more efficient as compared to the previous ones, in terms of resources used to protect the network, failure impact and the request rejection ratio

Adding new components to the knowledge plane GMPLS over WDM networks

A recent study defines a new network plane: the knowledge plane. The incorporation of the knowledge plane over the network allows having more accurate information of the current and future network states. In this paper, the introduction and management of the network reliability information in the knowledge plane is proposed in order to improve the quality of service with protection routing algorithms in GMPLS over WDM networks. Different experiments prove the efficiency and scalability of the proposed scheme in terms of the percentage of resources used to protect the network

Aprendizaje autómo del alumnado en la educación superior

Nuestro propósito es explorar el aprendizaje autónomo del alumnado de Educación Superior y argumentar como este método de trabajo debe ser incorporado a las nuevas metodologías didácticas del profesorado a fin de contribuir a la formación de profesionales más independientes, autónomos y generadores de conocimiento a lo largo de la vida. Además nos gustaría abrir el debate, hasta el momento tan particularista, de la semipresencialidad en la Universidad pues cada vez es mayor el número de alumnos/as que reingresan a la Universidad una vez que están desempeñando un rol como profesionales en activo. Este regreso pretende mejorar, ampliar y/o actualizar su formación, lo cual es positivo pero implica que han de compatibilizar trabajo y estudios y esa realidad crea nuevas demandas a las Universidades que no siempre saben asumir