885 resultados para Business Process Management, Process Modelling, Large Modelling Projects, Issues, Focus Groups
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Pós-graduação em Ciências Ambientais - Sorocaba
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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)
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Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)
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Background: Medical education can affect medical students' physical and mental health as well as their quality of life. The aim of this study was to assess medical students' perceptions of their quality of life and its relationship with medical education. Methods: First-to sixth-year students from six Brazilian medical schools were interviewed using focus groups to explore what medical student's lives are like, factors related to increases and decreases of their quality of life during medical school, and how they deal with the difficulties in their training. Results: Students reported a variety of difficulties and crises during medical school. Factors that were reported to decrease their quality of life included competition, unprepared teachers, excessive activities, and medical school schedules that demanded exclusive dedication. Contact with pain, death and suffering and harsh social realities influence their quality of life, as well as frustrations with the program and insecurity regarding their professional future. The scarcity of time for studying, leisure activities, relationships, and rest was considered the main factor of influence. Among factors that increase quality of life are good teachers, classes with good didactic approaches, active learning methodologies, contact with patients, and efficient time management. Students also reported that meaningful relationships with family members, friends, or teachers increase their quality of life. Conclusion: Quality of teachers, curricula, healthy lifestyles related to eating habits, sleep, and physical activity modify medical students' quality of life. Lack of time due to medical school obligations was a major impact factor. Students affirm their quality of life is influenced by their medical school experiences, but they also reframe their difficulties, herein represented by their poor quality of life, understood as necessary and inherent to the process of becoming doctors.
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Il presente lavoro di tesi ha come punto focale la descrizione, la verifica e la dimostrazione della realizzabilità dei Workflow Patterns di Gestione del Flusso(Control-Flow) e Risorse (Resource) definiti da parte della Workflow Pattern Initiative (WPI)in JOLIE, un innovativo linguaggio di programmazione orientato ai servizi nato nell'ambito del Service Oriented Computing. Il Service Oriented Computing (SOC) è un nuovo modo di pensare la programmazione di applicazioni distribuite, i cui concetti fondamentali sono i servizi e la composizione. L’approccio SOC definisce la possibilità di costruire un’applicazione in funzione dei servizi che ne realizzano il comportamento tramite una loro composizione, definita secondo un particolare flusso di lavoro. Allo scopo di fornire la necessaria conoscenza per capire la teoria, le meccaniche e i costrutti di JOLIE utilizzati per la realizzazione dei pattern, il seguente lavoro di tesi è stato diviso in quattro parti, corrispondenti ad altrettanti capitoli. Nel primo capitolo viene riportata una descrizione generale del SOC e della Business Process Automation (BPA), che costituisce l’ambiente in cui il SOC è inserito. Per questo viene fatta una disamina della storia informatica sui sistemi distribuiti, fino ad arrivare ai sistemi odierni, presentando in seguito il contesto del BPA e delle innovazioni derivanti dalle sue macro-componenti, di cui il SOC fa parte. Continuando la descrizione dell’approccio Service Oriented, ne vengono presentati i requisiti (pre-condizioni) e si cerca di dare una definizione precisa del termine “servizio”, fino all'enunciazione dei principi SOC declinati nell’ottica delle Service Oriented Architectures, presentando in ultimo i metodi di composizione dei servizi, tramite orchestrazione e coreografia. L’ultima sezione del capitolo prende in considerazione il SOC in un’ottica prettamente industriale e ne evidenzia i punti strategici. Il secondo capitolo è incentrato sulla descrizione di JOLIE, gli aspetti fondamentali dell’approccio orientato ai servizi, che ne caratterizzano profondamente la definizione concettuale (SOCK), e la teoria della composizione dei servizi. Il capitolo non si pone come una descrizione esaustiva di tutte le funzionalità del linguaggio, ma considera soprattutto i concetti teorici, le strutture di dati, gli operatori e i costrutti di JOLIE utilizzati per la dimostrazione della realizzabilità dei Workflow Pattern del capitolo successivo. Il terzo capitolo, più lungo e centrale rispetto agli altri, riguarda la realizzazione dei workflow pattern in JOLIE. All'inizio del capitolo viene fornita una descrizione delle caratteristiche del WPI e dei Workflow Pattern in generale. In seguito, nelle due macro-sezioni relative ai Control-Flow e Resource pattern vengono esposte alcune nozioni riguardanti le metodologie di definizione dei pattern (e.g. la teoria sulla definizione delle Colored Petri Nets) e le convezioni adottate dal WPI, per passare in seguito al vero e proprio lavoro (sperimentale) di tesi riguardo la descrizione dei pattern, l’analisi sulla loro realizzabilità in JOLIE, insieme ad un codice di esempio che esemplifica quanto affermato dall'analisi. Come sommario delle conclusioni raggiunte sui pattern, alla fine di ognuna delle due sezioni definite in precedenza, è presente una scheda di valutazione che, con lo stesso metodo utilizzato e definito dalla WPI, permette di avere una rappresentazione generale della realizzabilità dei pattern in JOLIE. Il quarto capitolo riguarda gli esiti tratti dal lavoro di tesi, riportando un confronto tra le realizzazioni dei pattern in JOLIE e le valutazioni del WPI rispetto agli altri linguaggi da loro considerati e valutati. Sulla base di quanto ottenuto nel terzo capitolo vengono definite le conclusioni del lavoro portato avanti sui pattern e viene delineato un’eventuale scenario riguardante il proseguimento dell’opera concernente la validazione ed il completamento della studio. In ultimo vengono tratte alcune conclusioni sia riguardo JOLIE, nel contesto evolutivo del linguaggio e soprattutto del progetto open-source che è alla sua base, sia sul SOC, considerato nell’ambito del BPA e del suo attuale ambito di sviluppo dinamico.
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La tesi presenta delle metodologie per l'analisi e il miglioramento dei processi, con particolare riferimento all'applicazione del BPR - Business Process Reengineering all'interno di un contesto aziendale reale. L'obiettivo principale è lo sviluppo di una mappatura dei processi attuali in Tema Sinergie e l'analisi delle principali criticità evidenziate dal suddetto lavoro. Infine, si evidenzia come la progettazione e l'integrazione di un sistema CRM, per la gestione dei servizi post-vendita, possa portare notevoli benefici in termini di costi, tempi e livello di servizio fornito al cliente.
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L’avanzare delle tecnologie ICT e l’abbattimento dei costi di produzione hanno portato ad un aumento notevole della criminalità informatica. Tuttavia il cambiamento non è stato solamente quantitativo, infatti si può assistere ad un paradigm-shift degli attacchi informatici da completamente opportunistici, ovvero senza un target specifico, ad attacchi mirati aventi come obiettivo una particolare persona, impresa o nazione. Lo scopo della mia tesi è quello di analizzare modelli e tassonomie sia di attacco che di difesa, per poi valutare una effettiva strategia di difesa contro gli attacchi mirati. Il lavoro è stato svolto in un contesto aziendale come parte di un tirocinio. Come incipit, ho effettuato un attacco mirato contro l’azienda in questione per valutare la validità dei sistemi di difesa. L’attacco ha avuto successo, dimostrando l’inefficacia di moderni sistemi di difesa. Analizzando i motivi del fallimento nel rilevare l’attacco, sono giunto a formulare una strategia di difesa contro attacchi mirati sotto forma di servizio piuttosto che di prodotto. La mia proposta è un framework concettuale, chiamato WASTE (Warning Automatic System for Targeted Events) il cui scopo è fornire warnings ad un team di analisti a partire da eventi non sospetti, ed un business process che ho nominato HAZARD (Hacking Approach for Zealot Attack Response and Detection), che modella il servizio completo di difesa contro i targeted attack. Infine ho applicato il processo all’interno dell’azienda per mitigare minacce ed attacchi informatici.
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Throughout this research, the whole life cycle of a building will be analyzed, with a special focus on the most common issues that affect the construction sector nowadays, such as safety. In fact, the goal is to enhance the management of the entire construction process in order to reduce the risk of accidents. The contemporary trend is that of researching new tools capable of reducing, or even eliminating, the most common mistakes that usually lead to safety risks. That is one of the main reasons why new technologies and tools have been introduced in the field. The one we will focus on is the so-called BIM: Building Information Modeling. With the term BIM we refer to wider and more complex analysis tool than a simple 3D modeling software. Through BIM technologies we are able to generate a multi-dimension 3D model which contains all the information about the project. This innovative approach aims at a better understanding and control of the project by taking into consideration the entire life cycle and resulting in a faster and more sustainable way of management. Furthermore, BIM software allows for the sharing of all the information among the different aspects of the project and among the different participants involved thus improving the cooperation and communication. In addition, BIM software utilizes smart tools that simulate and visualize the process in advance, thus preventing issues that might not have been taking into consideration during the design process. This leads to higher chances of avoiding risks, delays and cost increases. Using a hospital case study, we will apply this approach for the completion of a safety plan, with a special focus onto the construction phase.
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Il progetto ha lo scopo di proporre soluzioni migliorative all'attuale gestione dei processi di supporto, all'attività sanitaria, nel Policlinico. Il modus operandi adottato si ispira agli affermati principi del Business Process Reengineering.
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Si tratta di un'analisi della piattaforma di sviluppo per BPMN Activiti. Viene prima spiegata la notazione del Business Process Modeling e poi viene descritto il funzionamento e la struttura di Activiti. Infine viene spiegato come usare le API fornite insieme al motore.
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Cross-sectoral interorganizational relationships in post-conflict situations occur regularly. Whether formal task forces, advisory groups or other ad hoc arrangements, these relations take place in chaotic and dangerous situations with urgent and turbulent political, economic and social environments. Furthermore, they typically involve a large number of players from many different nations, operating across sectors, and between multiple layers of bureaucracy and diplomacy. The organizational complexity staggers many participants and observers, as do the tasks they are charged with completing. Reform efforts in Bosnia and Herzegovina starting in 1995 may serve as the archetype model of conflict, transition and development for the 21st century. It wins this honor due not to its particular programmatic successes and failures, rather to the interorganizational complexity of the International Community. From the massive response to the crisis, to the modern nation-building policies it spawned, and the development assistance practices and institutional arrangements it created, the Bosnian development experience has much to offer by way of lessons learned. This manuscript frames the unique Bosnian development situation, and provides lessons learned from the experience of nation building given local realities. Pettigrew (1992) called this "contextualizing." While network and/or organizational structure, strategy and process explain many interorganizational relationship issues, the development variables identified in this manuscript prove equally important, yet elusive and difficult to measure despite their very real and overt presence.
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This article introduces a new construct to the field of management called Psychological Sense of Community (PSOC). This is important because management scholars are calling for the creation of communities in organizations in an environment that lacks appropriate construct development. The aims of this article are threefold: (a) develop a working definition of PSOC via a review of the extant literature on PSOC from other disciplines with the goal of translating it into the domain of management, (b) synthesize findings from parallel literatures on the outcomes of PSOC with an eye toward exploring the relevance of such outcomes in management contexts, and (c) assess the value of PSOC as it relates to its uniqueness in relation to other prominent management constructs and its scope of applicability in a variety of management inquiry areas.
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The main goal of this project was to propose appropriate methods of analysing the effects of the privatisation of state-owned enterprises, methods which were then tested on a limited sample of 16 Polish and 8 German enterprises privatised in 1992. A considerable amount of information was collected relating to the six-year period 1989-1994 relating to most aspects of the companies' activities. The effects of privatisation were taken to be those changes within the enterprises which were the result of privatisation, in such areas as production, the productivity of labour and fixed assets, investments and innovations, employment and wages, economic incentives (especially for top managers), financing (internal and external sources), bad debts and economic effects (financial analysis). A second important goal was to identify the main factors which represent methodological obstacles in surveys of the effects of privatisation during a period of fundamental transformation of the entire economic system. The list of enterprises for the research was compiled in such a way as to allow for the differentiation of ownership structures of privatised firms and to permit (at least to a certain extent) the empirical verification of some hypotheses regarding the privatisation process. The enterprises selected were divided into the following three groups representing (as far as possible) various types of ownership structures or types of control: (1) enterprises control by strategic investors (domestic or foreign), (2) enterprises controlled by employees (employee-owned companies), (3) enterprises controlled by managers. Formal methods such as econometric models with varying parameters were used to separate pure privatisation effects from other factors which influence various aspects of an enterprise's working, including policies on the productivity of labour and capital, average wages, the remuneration of top managers, etc. While the group admits that their findings and conclusions cannot be treated as representative of all privatised enterprises in Poland and Germany, they found considerable convergence with their findings and those of other surveys conducted on a wider scale. The main hypotheses that were confirmed included that privatisation (especially in companies controlled by large investors and managers) leads to a significant increase in the effectiveness of these production process, growing pay differentials between different employee groups (e.g. between executives and rank-and-file employees) and between different jobs and positions within particular professional groups. They also confirmed the growing importance in incentives to top executives of incentives linked with the company's economic effects (particularly profit-related incentives), long-term incentives and the capital market.
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Background Low back pain (LBP) is one of the major concerns in health care. In Switzerland, musculoskeletal problems represent the third largest illness group with 9.4 million consultations per year. The return to work rate is increased by an active treatment program and saves societal costs. However, results after rehabilitation are generally poorer in patients with a Southeast European cultural background than in other patients. This qualitative research about the rehabilitation of patients with LBP and a Southeast European cultural background, therefore, explores possible barriers to successful rehabilitation. Methods We used a triangulation of methods combining three qualitative methods of data collection: 13 semi-structured in-depth interviews with patients who have a Southeast European cultural background and live in Switzerland, five semi-structured in-depth interviews and two focus groups with health professionals, and a literature review. Between June and December 2008, we recruited participants at a Rehabilitation Centre in the German-speaking part of Switzerland. Results To cope with pain, patients prefer passive strategies, which are not in line with recommended coping strategies. Moreover, the families of patients tend to support passive behaviour and reduce the autonomy of patients. Health professionals and researchers propagate active strategies including activity in the presence of pain, yet patients do not consider psychological factors contributing to LBP. The views of physicians and health professionals are in line with research evidence demonstrating the importance of psychosocial factors for LBP. Treatment goals focusing on increasing daily activities and return to work are not well understood by patients partly due to communication problems, which is something that patients and health professionals are aware of. Additional barriers to returning to work are caused by poor job satisfaction and other work-related factors. Conclusions LBP rehabilitation can be improved by addressing the following points. Early management of LBP should be activity-centred instead of pain-centred. It is mandatory to implement return to work management early, including return to adapted work, to improve rehabilitation for patients. Rehabilitation has to start when patients have been off work for three months. Using interpreters more frequently would improve communication between health professionals and patients, and reduce misunderstandings about treatment procedures. Special emphasis must be put on the process of goal-formulation by spending more time with patients in order to identify barriers to goal attainment. Information on the return to work process should also include the financial aspects of unemployment and disability.
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eLearning through its flexibility and facility of access is seen as a major enabler of lifelong learning (LLL), as a catalyst of change and a chance for small and medium-sized enterprises (SMEs) to improve their business and to integrate into European market. But so far eLearning in the context of vocational educational training mainly has been adopted by large enterprises, while only little activity can be observed in SMEs. The question arises what the chances and challenges for SMEs are and what are the experience with its usage. In this paper after a presentation of key issues in eLearning chances and challenges of eLearning for SMEs are discussed and experiences are exemplified by three EU-funded eLearning projects. The focus lies on the ongoing project ARIEL - Analysing and Reporting the Implementation of Electronic Learning in Europe – coordinated by the Institut Arbeit und Technik (IAT).