La calidad del servicio en la industria hotelera

Eliminadas las páginas en blanco

Eficiencia y eficacia en la industria de suministro de agua: una aplicación a países de Latinoamérica

Programa de doctorado: Economía: Aplicaciones a las finanzas y seguros, a la economía sectorial, al medio ambiente, a las infraestructuras y al transporte

La evaluación de la calidad de servicio en la industria extrahotelera

Directores de tesis: Juan Carlos Martín y Concepción Román. Programa de doctorado: Desarrollo integral e innovación de destinos turísticos. Tesis doctoral financiada por la Agencia de Investigación, Innovación y Sociedad de la Información.

Processi di biorefining per l'estrazione di secondary chemical building blocks da sottoprotti dell'agro-industria

Phenol and cresols represent a good example of primary chemical building blocks of which 2.8 million tons are currently produced in Europe each year. Currently, these primary phenolic building blocks are produced by refining processes from fossil hydrocarbons: 5% of the world-wide production comes from coal (which contains 0.2% of phenols) through the distillation of the tar residue after the production of coke, while 95% of current world production of phenol is produced by the distillation and cracking of crude oil. In nature phenolic compounds are present in terrestrial higher plants and ferns in several different chemical structures while they are essentially absent in lower organisms and in animals. Biomass (which contain 3-8% of phenols) represents a substantial source of secondary chemical building blocks presently underexploited. These phenolic derivatives are currently used in tens thousand of tons to produce high cost products such as food additives and flavours (i.e. vanillin), fine chemicals (i.e. non-steroidal anti-inflammatory drugs such as ibuprofen or flurbiprofen) and polymers (i.e. poly p-vinylphenol, a photosensitive polymer for electronic and optoelectronic applications). European agrifood waste represents a low cost abundant raw material (250 millions tons per year) which does not subtract land use and processing resources from necessary sustainable food production. The class of phenolic compounds is essentially constituted by simple phenols, phenolic acids, hydroxycinnamic acid derivatives, flavonoids and lignans. As in the case of coke production, the removal of the phenolic contents from biomass upgrades also the residual biomass. Focusing on the phenolic component of agrifood wastes, huge processing and marketing opportunities open since phenols are used as chemical intermediates for a large number of applications, ranging from pharmaceuticals, agricultural chemicals, food ingredients etc. Following this approach we developed a biorefining process to recover the phenolic fraction of wheat bran based on enzymatic commercial biocatalysts in completely water based process, and polymeric resins with the aim of substituting secondary chemical building blocks with the same compounds naturally present in biomass. We characterized several industrial enzymatic product for their ability to hydrolize the different molecular features that are present in wheat bran cell walls structures, focusing on the hydrolysis of polysaccharidic chains and phenolics cross links. This industrial biocatalysts were tested on wheat bran and the optimized process allowed to liquefy up to the 60 % of the treated matter. The enzymatic treatment was also able to solubilise up to the 30 % of the alkali extractable ferulic acid. An extraction process of the phenolic fraction of the hydrolyzed wheat bran based on an adsorbtion/desorption process on styrene-polyvinyl benzene weak cation-exchange resin Amberlite IRA 95 was developed. The efficiency of the resin was tested on different model system containing ferulic acid and the adsorption and desorption working parameters optimized for the crude enzymatic hydrolyzed wheat bran. The extraction process developed had an overall yield of the 82% and allowed to obtain concentrated extracts containing up to 3000 ppm of ferulic acid. The crude enzymatic hydrolyzed wheat bran and the concentrated extract were finally used as substrate in a bioconversion process of ferulic acid into vanillin through resting cells fermentation. The bioconversion process had a yields in vanillin of 60-70% within 5-6 hours of fermentation. Our findings are the first step on the way to demonstrating the economical feasibility for the recovery of biophenols from agrifood wastes through a whole crop approach in a sustainable biorefining process.

Applicazioni di tecniche di manutenzione programmata presso un'industria di lavorazione carni

Integrazione nella realtà aziedale di un sistema informatizzato di gestione della manutenzione - CMMS -

Studio di fattibilità di un impianto di servizio cogenerativo per un'industria farmaceutica

Il seguente elaborato analizza lo studio di fattibilità di un impianto di servizio cogenerativo per un’industria farmaceutica. Il sito industriale preso in esame ben si presta all’istallazione di un cogeneratore, vista la contemporanea richiesta di energia elettrica e termica. Grazie all’analisi dei dati di partenza relativi all’impianto industriale, verrà scelta la tipologia e la taglia ottimale del gruppo, nonché la sua migliore ubicazione. Attraverso una profonda analisi economica verrà mostrata la redditività del progetto.