The discursive construction of Portuguese national identity in the media thirty years after the 1974 revolution

Tese dout., Philosophy, Lancaster University, 2010

‘A true feeling of authentic portuguese golf'? The discursive construction of the Algarve region in portuguese golf websites

In an increasingly competitive global marketplace, the need for golf destinations to differentiate themselves from competitors has become more critical than ever. This paper raises questions about the promotional strategies employed by the golf sector in the Algarve, focusing on internet communication strategies, since this medium has become the biggest driving force towards the commoditisation of all aspects of the tourism experience. By offering a complementary perspective to the field of (critical) tourism studies, and drawing on a qualitative, multi-modal discourse analysis, this work-in-progress looks at the particular ways that representations and images presented on the Algarve golf websites constitute and frame identities (of people and places) and socio-spatial relationships. This paper analyses a corpus of 45 texts collected from official websites of the 40 Algarve golf courses and from five entities which promote the Algarve as a golf destination, along with the golf images that are displayed alongside them. Findings point to salient discursive and visual representations of a global setting enjoyed by the global elite. Whereas the courses‟ positioning in relation to their regional competitors draws on similar discursive strategies which reflect those used in tourism advertising discourses in general – e.g. reiteration of explicit comparisons, superlatives and hyperbolic statements -, representations of local emplacedness are not salient; in some cases local place seems to have been almost intentionally suppressed.

Implementation of a service quality strategy: application to the Algarve hotel industry

Tese dout., Doctor of Philisophy, Sheffield Hallam University, 2001

Repply to: Brito, A.C., Brotas, V., Caetano, M., Coutinho, T.P., Bordalo, A.A., Icely, J., Neto, J.M., Serôdio, J., Moita, T. (2012) "Defining phytoplankton class boundaries in Portuguese transitional waters: an evaluation of the ecological quality status according to the Water Framework Directive" [Ecological Indicators 19, 5-14]

We write to comment on the recently published paper “Defining phytoplankton class boundaries in Portuguese transitional waters: an evaluation of the ecological quality status according to the Water Framework Directive” (Brito et al., 2012). This paper presents an integrated methodology to analyse the ecological quality status of several Portuguese transitional waters, using phytoplanktonrelated metrics. One of the systems analysed, the Guadiana estuary in southern Portugal, is considered the most problematic estuary, with its upstream water bodies classified as Poor in terms of ecological status. We strongly disagree with this conclusion and we would like to raise awareness to some methodological constraints that, in our opinion, are the basis of such deceptive conclusions and should therefore not be neglected when using phytoplankton to assess the ecological status of natural waters.

Special issue on the 6th Portuguese Conference on Automatic Control (Controlo 2004)

The Portuguese Association of Automatic Control (APCA) organizes, every two years, the Portuguese Conference on Automatic Control. Its 6th edition (Controlo 2004) was held from 7 to 9 June, 2004 at the University of Algarve, Faro, Portugal, by its Centre for Intelligent Systems (CSI). CONTROLO 2004 International Program Committee (IPC) has decided, from the very start, to ask for submission of full draft papers, to encourage special sessions with well-defined themes, and for student papers. All papers have been reviewed by three separate reviewers. From the 122 contributions submitted, the IPC selected 89 oral papers, 20 special session papers, and 5 student posters. CONTROLO 2004 Technical Programme consists of 33 oral sessions (5 being special sessions) and 1 poster session, covering a broad range of control topics, both from theory and applications. The programme also includes three plenary lectures, given by leading experts in the field, Professors Ricardo Sanz, João Miranda Lemos and Rolf Isermann.

Effects of environmental conditions on planktonic abundances, benthic recruitment and growth rates of the bivalve mollusc Ruditapes decussatus in a Portuguese coastal lagoon

Controlling environmental parameters for the early stages of marine invertebrates have received little attention, particularly in field studies. This study involves measurement of abundances and growth rates of the bivalve Ruditapes decussatus Linnaeus 1758 during its planktonic larval and early benthic life stages in a coastal lagoon: Ria Formosa, Portugal. Measured abundances were compared with tidal amplitude, water temperature, salinity, wind velocity and direction, and a food availability indicator 2chlorophyll a). Data were obtained on abundance and prodissoconch length of the larvae, measured two tothreetimes perweek,and ofpost-larval stagesindividuals thathadsettled inartificial collectors over10months.Larval and juvenile cohorts were identified using size-frequency distributions and larval ages estimated by larval shell growth lines.

Recent developments in the Portuguese nut sector

This work aims to present the main results of an overview study of the nut sector in Portugal. Within the group of horticultural products, different kinds of nuts have been receiving financial supports for several years. The objective was the achievement of a technical recovery and the improvement of commercial organisations. In spite of this help, the sector does not show a clear signal of dynamism. In this study, information has been taken from data series on production, exports and imports and also about empirical approaches on market mechanismsT. hese instruments have helpedt o better identify problems that seemto be responsible for the lack of performance of the Portuguese nut sector in international markets.

Coreference resolution for portuguese using parallel corpora word alignment

A área de Extração da Informação tem como objetivo essencial investigar métodos e técnicas para transformar a informação não estruturada presente em textos de língua natural em dados estruturados. Um importante passo deste processo é a resolução de correferência, tarefa que identifica diferentes sintagmas nominais que se referem a mesma entidade no discurso. A área de estudos sobre resolução de correferência tem sido extensivamente pesquisada para a Língua Inglesa (Ng, 2010) lista uma série de estudos da área, entretanto tem recebido menos atenção em outras línguas. Isso se deve ao fato de que a grande maioria das abordagens utilizadas nessas pesquisas são baseadas em aprendizado de máquina e, portanto, requerem uma extensa quantidade de dados anotados.

A value chain analysis of tuna industry in Ghana

Every can of tuna purchased by the consumer has taken a long journey before reaching the supermarket shelves. For each can bought there is a lengthy process from sea to shelf. A large proportion of the tuna cans purchased in the European Union come all the way from West Africa; a developing region with a high dependency on fisheries. Amidst an ever-increasing demand for tuna products the global tuna fisheries are set to continue expanding, apparently one of the last natural resource based industries fit to do so in West Africa. Tuna is the biggest fisheries export and dominates the fisheries sector in Ghana, a country situated in West Africa. This thesis aims to understand how this globally important industrial fisheries functions in terms of procedures, practices, Governance and finance. Socioeconomic influences, in the setting of a developing country, were also examined. For these purposes a Value Chain Analysis was employed. A Value Chain Analysis is a tool commonly used to understand how different companies and organizations participate in a domestic policy environment, which directs conclusion in the global economy. This analysis has the potential to allow researchers to fully understand a commodity chain and hence identify realistic opportunities for consequential improvements. Interviews and questionnaires were employed in-field Ghana along with secondary data collection techniques. It was found that the fisheries functions at the production level under influences from large multinational companies and tends to operate with a certain degree of lawlessness. Governance over the value chain is well defined, however implementation is poor or non-existent. The processors, whom are also dominated by multinationals, exert some control over the producers and their sales, however the high value links which are highlighted occur at the retail stage. Socioeconomic dynamics acting in the chain included the lack of communication between the public and private sector, power imbalances amongst players at production, the role of local businesswomen as actors in the chain and the general characteristics of the workers in the industry. Value addition and upgrading are needed the most in Governance over the chain, especially within Monitoring, Control and Surveillance. The results of the study provide a wealth of material about the components of a cost-heavy fishing industry in a developing country; an industry on which many eyes have recently turned due to illegal fishing activities. It highlights clearly where funding and future focus are needed. This value chain can be used as a guide for those that need to comprehend the financial complexities and real life dynamics of the Ghanaian tuna fishing industry today.

Antimicrobial activity of essential oils isolated from Portuguese endemic species of Thymus

Aims: Thymus species are wild species mostly found in the arid lands of Portugal. Possible antimicrobial properties of Thymus essential oils have been investigated. The chemical composition of the essential oils and the antimicrobial activity of Thymus mastichina (L) L. subsp. mastichina , T. camphoratus and T. lotocephalus from different regions of Portugal were analysed. Methods and Results: Hydrodistillation was used to isolate the essential oils and the chemical analyses were performed by gas chromatography (GC) and GC coupled to mass spectrometry. The antimicrobial activity was tested by the disc agar diffusion technique against Candida albicans , Escherichia coli , Listeria monocytogenes , Proteus mirabilis , Salmonella spp. and Staphylococcus aureus . Pure linalool, 1,8-cineole and a mixture (1:1) of these compounds were included. Linalool, 1,8-cineole or linalool/1,8-cineole and linalool/1,8-cineole/linalyl acetate were the major components of the essential oils, depending on the species or sampling place. The essential oils isolated from the Thymus species studied demonstrated antimicrobial activity but the micro-organisms tested had significantly different sensitivities. Conclusions: The antimicrobial activity of essential oils may be related to more than one component. Significance and Impact of the Study: Portuguese endemic species of Thymus can be used for essential oil production for food spoilage control, cosmetics and pharmaceutical use. Further studies will be required to elucidate the cell targets of the essential oil components.

The Rathbone Hotel: internship

The main objective of the internship is to complete the requirement of the Master program as prescribed by the University of the Algarve. An intern has to prepare an internship report at the end of the internship period but the main objective of the internship is to get experience of the real world organisation. The internship was concluded with the objective of getting practical knowledge in all departments at The Rathbone Hotel. The first responsibility I was assigned during these 12 months of internship period was to assist the Housekeeping Department. Secondly, I was allotted the work of F&B, Accounts, Reservations, Front Office, Back Office and assisting the Assistant Manager was the last task I was assigned during my Internship program. As an intern, I realised that I was successful to gather a lot of significant learning experiences which would be helpful in my future career. Work in all departments of The Rathbone Hotel offered me ample space and opportunities, not only to learn but also to exhibit my skills as a Rathbone team member. I could use my theoretical knowledge in real practice while participating in many discussions. I was actively involved in the revenue meetings where I shared my knowledge and views regarding the performance in Reservations of The Rathbone Hotel. I successfully completed all the assigned duties and passed them over to the supervisor at the end of the internship. I thoroughly enjoyed the challenges that came along every single day. These lessons that I have learned will be a valuable one for my future activities as well.

Crieff Hydro Hotel: the experience economy and the guest perspective

The purpose of this report is to do a presentation of the hotel where I will be working, characterising the reception department and all the activities that I developed during this placement. On this placement at the CHH (Crieff Hydro Hotel) – family 4 stars resort, my goal is to have an experience in hospitality, in special in reception. This placement is carried out from my Master degree in Direcção e Gestão Hoteleira (Commercial branch) at the University of the Algarve – Campus Penha. For this report it was also intended to do an analysis of the guest experience in hospitality and for that it was necessary to do a literature review adequate for my area of work in the hotel giving importance to the guest experience in the hospitality. For my analysis regarding the guest experience in hospitality, I used data collected from the surveys answered by the guests that stayed with us in the hotel. To analyse the data it was necessary to do a categorial analysis technique. After this year of placement in the hotel and after this analysis, as results I have the opportunity to continue my work in the hotel and also the possibility of a better position in a near future. Last but not least, this report demonstrates my work path and also helps to have a better understanding of the satisfaction perceived by the guest in order to give us tools to improve it. From what we can see, the guests’ satisfaction is highly rated on both surveys.

Hotel W Barcelona: style department (housekeeping)

Este relatório pretende descrever a experiência proporcionada pelo estágio efetuado no departamento de Style do hotel W Barcelona, enquanto supervisor de housekeeping. Para melhor conseguir definir esta experiência, é feita uma caraterização da entidade de acolhimento, referindo os elementos diferenciadores associados à brand do hotel, assim como aspetos gerais da cadeia hoteleira a que esta está liga. Segue-se uma revisão de literatura onde é explorada a descrição do departamento de alojamento e do subdepartamento de housekeeping. Nesta revisão focam-se as funções dos vários colaboradores pertencentes ao subdepartamento, assim como os variados documentos inerentes ao decorrer da operação. Posteriormente é feita uma descrição da realidade do hotel, ao nível da área de housekeeping: relata-se as funções dos vários elementos do departamento, dando-se especial destaque à função de supervisor de andares. Refere-se quais os procedimentos e relatórios exigidos, durante a operativa do hotel. Comenta-se, também, a implementação de um sistema (REX), que visa melhorar o desempenho deste departamento. Comparando os conceitos obtidos através da revisão da literatura com a realidade do hotel verifica-se que não é fácil implementar grandes inovações, dentro da área do housekeeping, e que a forma de operar não conheceu profundas alterações nos últimos dez anos e conclui-se que este hotel estabeleceu para a operativa, procedimentos estandardizados.

Romantik Hotel Vivenda Miranda: estágio

O presente relatório de estágio tem como objetivo relatar as tarefas exercidas durante a realização do estágio do Mestrado em Direção e Gestão Hoteleira no Romantik Hotel Vivenda Miranda. O relatório é de cariz obrigatório segundo o Regulamento de Mestrados e as metodologias utilizadas durante o estágio e respetivo relatório interligam-se com a revisão da literatura acerca da temática relativa à análise e gestão estratégica, gestão da receita e engenharia da ementa. Após a realização do estágio constata-se a aquisição de vários conhecimentos referentes à gestão e operação hoteleira, nomeadamente, no que concerne a várias fases importantes de planeamento, execução, optimização, controlo e monitorização da estratégia, numa tentativa de melhorar processos futuros. É colocado grande destaque à filosofia do hotel no que se refere à relação de proximidade com o cliente, muito por influência da dimensão do hotel e elevado número de repeaters. A gestão da receita implicou um resultado positivo no que se refere ao planeamento futuro e ao budgeting da empresa, bem como na afirmação dos canais de distribuição e mercado-alvo a apostar e/ou continuar a apostar. Por fim, mas não menos importante, a aquisição de conhecimentos analíticos relacionados com a avaliação da ementa e sua produtividade, não só em termos financeiros, como também no que toca à avaliação qualitativa e intangível da mesma foi igualmente notória. Os resultados daqui adquiridos envolvem-se num carácter mais organizacional, em que se denotou a necessidade de uma maior estruturação de processos já existentes, mas ainda não informatizados, facilitando a gestão da receita nas secções restaurante e cozinha.

Avaliar o impacto de um website/plataforma web sobre a gestão de uma pme na área de hotelaria: estudo de caso Hotel Passagem do Sol

Nesta investigação, tendo em conta a natureza do problema, escolhemos um paradigma de investigação interpretativo, numa abordagem mista, recorrendo a dados qualitativos e quantitativos. A opção de utilizar metodologias de índole qualitativa e quantitativa contribui para valorizar o estudo realizado, de forma a conhecer a situação e compreender a complexidade, construindo novas perspetivas e abrindo caminho para futuros estudos. O objetivo deste estudo é compreender e avaliar a importância da Internet para a gestão de uma PME, avaliar a Importação do Website/plataforma Web para a gestão da PME, estudo do Website como ferramenta de e-Marketing, avaliar o impacto do grafismo da plataforma no cliente, avaliar o comportamento dos clientes através do Website e a forma como a empresa aproveita esses dados e analisar em que vertentes da gestão de PME o uso da plataforma tem implicações. De acordo com o problema apresentado, classificamos o estudo, como um estudo de caso. Neste tipo de investigação duas das principais vantagens são, possuirmos o método ideal para caracterizar e aprender acerca de um indivíduo em particular e o facto de poder-se, a qualquer momento, alterar os métodos da recolha de dados e estruturar novas questões de investigação. Os resultados deste estudo foram extremamente elucidativos para a importância de uma plataforma web na gestão de um negócio, a forma como os utilizadores utilizam a internet e a própria estrutura da plataforma web. Observou-se de facto que estes fatores e outros indicados no estudo possuem impacto direto e indireto na gestão de uma organização e que o simples facto de o negócio estar online já é um fator de diferenciação e revelou ser uma ferramenta de e-CRM e de e-Marketing muito poderosa. O facto de estudarmos uma PME, deu para concluir que o trabalho nesta área ainda tem muito para crescer, devido à falta de recursos humanos e há pequena dimensão do negócio que não permite esta evolução tão rápida quanto a desejada. Por outro lado as PME’s tendem a ter outros comportamentos Web menos complexos, o que favorece o negócio, os colaboradores e os clientes. Concluiu-se também que toda a informação na Web corre à velocidade da luz, pelo que é muito importante as empresas e os seus colaboradores acompanharem esta evolução constantemente.