Design, desenvolvimento e avaliação de experiências para o ponto de venda baseadas numa abordagem centrada no utilizador: o projeto Q’FNAC! 2.0

Este projeto teve como principal objetivo continuar o desenvolvimento do quiosque multimédia FNAC. Filial do Grupo Pinault Printemps, a FNAC é líder europeu na distribuição de bens tecnológicos e culturais. Nesta fase do desenvolvimento, o foco do projeto centrou-se na procura da melhor forma de mostrar ao utilizador a localização de um produto na loja FNAC Madeira, expansão das funcionalidades aos restantes produtos e o redesenho da interface do quiosque multimédia FNAC. Por forma a identificar uma forma eficaz de dar a conhecer ao utilizador a localização de um produto dentro da loja FNAC Madeira, foi efetuado um estudo que consistiu em questionários e testes com utilizadores para comparar duas formas de localização, por planta da loja ou por vídeo em tempo real. A primeira versão do quiosque multimédia FNAC apenas possuía suporte a livros, pelo que foi necessário tornar a aplicação o mais abstrata possível por forma a gerar as categorias de produtos em runtime recorrendo a ficheiros XML. Por fim, para redesenhar a interface do quiosque multimédia FNAC, foram efetuadas análises às interfaces da primeira versão, utilizando as heurísticas de Nielsen e os “Principles of good form” de Larry Constantine. Após a fase de análise as interfaces foram redesenhadas tendo por base a análise efetuada, o guia de norma FNAC 2011 e breves testes de usabilidade com utilizadores. Do estudo realizado, na procura pela melhor forma de localização, foram identificados alguns problemas relacionados com a utilização de um vídeo em tempo real para a identificação, tal como as interferências externas por parte dos outros clientes do espaço comercial e foi possível constatar um melhor desempenho e aceitação da localização por planta. A localização por planta mostrou-se suficiente para os utilizadores conseguirem identificar o local onde o produto estava exposto, pois permitia-lhes identificar o local onde encontravam-se e obter uma localização mais precisa do local, necessitando apenas de olhar em volta para conseguir relacionar o que era possível visualizar na planta com aquilo que os rodeava na loja.

Os cruzeiros e o Porto do Funchal: importância económica para o turismo na região

O porto do Funchal é uma realidade recente. Historicamente podemos considerar que existe porto desde o final do Século XIX, muito embora já com D. José I tivesse havido uma Determinação real para proceder à construção de uma infra-estrutura portuária, o que só parcialmente foi cumprido, num processo apenas terminado em 2011. Até aí e desde a colonização, o desembarque de pessoas e bens era feito no calhau, ao ritmo e sabor das levadias e dos estados do mar e da força humana, numa tradição que ficou expressa em inúmeras obras e registos de viagem e igualmente no Pilar de Banger, mandado construir por um britânico, como base de guindaste para descargas. No século XX, o porto do Funchal, ao mesmo tempo que era local de comércio e descarga de mercadorias, assim como de passageiros, foi progressivamente assistindo ao surgir de um novo conceito em matéria de turismo, não já apenas e só como mero transporte, mas tendo como objectivo o cruzeiro. Esta Dissertação pretende estudar, quantificar e se possível teorizar, ainda que de forma sucinta, a importância que esse novo tipo de lazer, a partir de agora, por nós designado de cruzeiro, teve, tem e esperamos venha a ter, na nossa economia regional e no bemestar e progresso económico dos múltiplos intervenientes nesta actividade. Para nos apoiar neste desiderato, para além da teoria, construímos um inquérito, que foi apresentado ao turista de cruzeiro, durante a sua escala e a fruição desta, por si mesmo, em passeios a pé pela cidade do Funchal ou guiado por um guia, conhecendo o potencial do nosso porto. Este inquérito foi feito em colaboração com a APRAM, o SNATTI e a EUROMAR, assim como com outros intervenientes nesta cadeia de valor, tendo nós, conceptores e aplicadores do mesmo, procurado seguir uma linha de orientação que nos permitisse a comparação dos resultados, com inquéritos desenvolvidos anteriormente. O nosso objectivo essencial é não apenas o de prosseguir num percurso de valorização pessoal e académica mas também procurar dotar com dados quantificáveis, todos os parceiros deste negócio da nossa região e contribuir de uma forma activa e responsável na definição e planeamento do nosso melhor recurso económico, o Turismo. Esta Dissertação é, por agora, um objectivo em si, mas não se esgota como tal e a nossa missão não termina hic et nunc, uma vez que trabalhamos por mero prazer intelectual, sentimos que somos apoiados institucional e pessoalmente e temos a certeza de que o que estamos a desenvolver, poderá ser útil para a nossa economia e para a nossa Região.

Avaliação do risco de galgamento de estruturas portuárias: o caso do Porto de Ponta Delgada (Açores, Portugal)

A análise do galgamento de estruturas portuárias não só é importante para a avaliação da segurança de bens, pessoas e equipamentos e das atividades junto a elas desenvolvidas, como também a nível económico e financeiro. A finalidade deste trabalho é a aplicação da metodologia desenvolvida pelo Laboratório Nacional de Engenharia Civil (LNEC) para a avaliação do risco de galgamento de estruturas portuárias ao Porto de Ponta Delgada, Açores, num período de dois anos (2011 e 2012), para cinco secções nele enquadradas. A metodologia desenvolvida ao longo desde trabalho apresenta como componentes essenciais a caraterização da agitação marítima a que estão sujeitas as secções em estudo e o cálculo do caudal médio de galgamento por metro linear de estrutura. Estas duas variáveis, inicialmente estudadas e indispensáveis neste trabalho, são obtidas com base em dados de agitação marítima em águas profundas fornecidas pelo modelo regional de previsão de agitação WAVEWATCH III, que, acoplado ao modelo espetral SWAN e ao modelo de declive suave DREAMS, permite a obtenção da agitação marítima incidente na entrada do porto e no seu interior, respetivamente. Os resultados do modelo SWAN são validados mediante uma comparação com dados medidos in situ pela boia ondógrafo localizada ao largo da zona em estudo. Os parâmetros de agitação marítima obtidos para as cinco secções em análise permitem determinar o caudal médio de galgamento, com recurso à ferramenta NN_OVERTOPPING, baseada em redes neuronais.Em seguida, como resultado da combinação entre os valores de probabilidades e de consequências associadas, quando ultrapassado um determinado caudal médio de galgamento admissível anteriormente estabelecido para cada zona em estudo, é obtido um grau de risco de galgamento para cada zona analisada, o que permite criar um mapa de risco que servirá de informação para o planeamento de operações e de futuras intervenções nessa envolvente.

Consumo, cenários comunicacionais e subjetividades juvenis

Esta comunicação articula reflexões das pesquisas "Imagens limiares e visualidades juvenis: imagética do consumo", sediada na ESPM/SP, e “Imagens de presença e de ausência: sentidos midiáticos da subjetividade juvenil”, sediada na UFRN. O consumo é referência de uma epistemologia dos processos comunicacionais/midiáticos apoiada em investigações multimetodológicas. Buscam-se critérios para pensá-lo como sistema midiático com implicações em processos materiais e produtivos, e também como regime afetual, dinâmica estésica e estética de produção de sentido vinculado a dimensões simbólicas. São investigadas práticas de consumo dirigidas ao corpo e relevantes nos processos de subjetivação de jovens urbanos tanto pela reprodução de padrões como pela criação de novas formas de apropriação de bens simbólicos

Reverências à vida terrena e post-mortem (Caicó-RN, século XIX)

ARAÚJO, M. M. ; Olivia M. de Medeiros Neta ; FIGUEIREDO, Franselma. Reverências à vida terrena e post-mortem (Caicó-RN, século XIX). Revista HISTEDBR On-line, v. 33, p. 179-193, mar. 2009

Sustentabilidade das empresas associadas à REDEPETRO-RN

The present study investigated the management of social, environmental and economic sustainability practices employed by 72 oil companies in Rio Grande do Norte state in Brazil associated to Joint Business Network for Enhancing the Competitive Ability of Suppliers of Goods and Services to the Gas and Oil Industry in Rio Grande do Norte (REDEPETRO-RN). Thus, our investigation aimed to determine the extent to which sustainability practices of companies associated to REDEPETRO-RN are developed through their own efforts or influenced by the Triple Helix interorganizational arrangement (governamental organizations, education and research institutions, and industries). The research instrument used was a questionnaire in order to map and characterize the sustainability practices. The research subjects were business owners and managers. The data collected supported the descriptive, correspondence and correlation analyzes. Were identified a greater emphasis of the companies surveyed in developing sustainability practices and greater economic influence of business organizations in the construction of sustainability status. It was concluded with confirmation of thesis of the REDEPETRO-RN arrangement exhibits the characteristics and functioning of a common Interorganizational Cooperative Arrangement, not those of a triple helix interorganizational arrangement, given that the influences exerted for the development of social, environmental and economical sustainability on the part of teaching and research institutions, and government and business organizations do not interact with one another sufficiently to create a virtuous circle of cooperation among the associated companies. By contrast, the Interorganizational Cooperative Arrangement plays an important role in strengthening the competitiveness of companies affiliated to REDEPETRO-RN, by combining different competencies in an attempt at supporting the adoption of sustainability practices, a role reinforced by the scope of PETROBRAS, which, due to its economic importance, has considerable weight in the managerial decisions of associated companies

Tangibilidade, classe de ativos e estrutura de capital das empresas listadas na BM&FBOVESPA

This study aims to investigate the influence of the asset class and the breakdown of tangibility as determinant factors of the capital structure of companies listed on the BM & FBOVESPA in the period of 2008-2012. Two current assets classes were composed and once they were grouped by liquidity, they were also analyzed by the financial institutions for credit granting: current resources (Cash, Bank and Financial Applications) and operations with duplicates (Stocks and Receivables). The breakdown of the tangible assets was made based on its main components provided as warrantees for loans like Machinery & Equipment and Land & Buildings. For an analysis extension, three metrics for leverage (accounting, financial and market) were applied and the sample was divided into economic sectors, adopted by BM&FBOVESPA. The data model in dynamic panel estimated by a systemic GMM of two levels was used in this study due its strength to problems of endogenous relationship as well as the omitted variables bias. The found results suggest that current resources are determinants of the capital structure possibly because they re characterized as proxies for financial solvency, being its relationship with debt positive. The sectorial analysis confirmed the results for current resources. The tangibility of assets has inverse proportional relationship with the leverage. As it is disintegrated in its main components, the significant and negative influence of machinery & equipment was more marked in the Industrial Goods sector. This result shows that, on average, the most specific assets from operating activities of a company compete for a less use of third party resources. As complementary results, it was observed that the leverage has persistence, which is linked with the static trade-off theory. Specifically for financial leverage, it was observed that the persistence is relevant when it is controlled for the lagged current assets classes variables. The proxy variable for growth opportunities, measured by the Market -to -Book, has the sign of its contradictory coefficient. The company size has a positive relationship with debt, in favor of static trade-off theory. Profitability is the most consistent variable in all the performed estimations, showing strong negative and significant relationship with leverage, as the pecking order theory predicts

O terciário (re) desenhando a periferia: a região administrativa norte de Natal/RN, na última década do século XX, servicializada na Av. Dr. João Medeiros Filho

The tertiary sector has been (re)defining and (re)qualifying, in an impacting way, the urban spaces in the cities, introducing new elements for the discussion of the relationship center/periphery. In Natal, as an inducing economic activity of its development, it conforms to the new needs of the capital, expanding, being materialized through several processes and spatial forms. We aim at analyzing one of those processes, which has taken its Northern Administrative Area to (re)define the design of its urban space, through the actions developed by the agents involved with the spatialization of the tertiary activities, at the same time as it redimensions its role as a periphery of Natal, contributing to the study of the recent and growing transformations of the Brazilian capitals. The studied district corresponds to 39.4% of the municipal area and, until recently, was composed by precarious reproduction spaces, unprovided of relevant economical activities. After the boom of the development of extensive housing complexes by SFH/BNH, the area, gradually stopped being a dependent area, and it imposed itself as an economically participant region, with the increase of the trade and services sectors, as well as a favorable place for the appearance of new activities. Its reflexes are noticeable in the achieved spatial configuration. As the main road to induct changes, Dr. João Medeiros Filho Avenue presents these new tendencies in the production of the intraurban space, concentrating the largest goods and services equipments of the area, through investments of the private and public sectors, which guarantee the capital allocation for the construction of a new centrality

Contra as Secas: a engenharia e as origens de um planejamento regional no nordeste brasileiro

Droughts surfaced in 1877 as a crucial problem for the birthing Brazilian nation. Engineers, who formed the country's technical and scientific elite, took it upon themselves to study, understand and fight the problem through planned actions of intervention on space. This work, based on proposals and discussions contained in engineering magazines and reports, aims to provide elements for the comprehension of how these systematized actions against droughts, in the Iate nineteenth and early twentieth century, contributed to spatial analysis and the formation of a (then-inexistent) regional and territorial planning discipline in Brazi!. Engineers, by taking up the position of masterminds in the country's modernization, guaranteed for themselves personal economic stability, social prestige and political power. By understanding nature, either as a resource to be exploited or an adversary to national progress, they contributed to the delimitation of the region now known as the Northeast. By seeking to understand the drought phenomenon, they created knowledge about the space they sought to intervene on; by constructing their projects amid political and economical difficulty, they changed the organizational structures of cities and country in the northeast. The proposals for açudes (Iarge water reservoirs) allowed the fixation of population and the resistance against droughts; the roads - railroads and automotive roadways - connected the sertão to the capitais and the coast, speeding up help to the affected populations during droughts and allowing the circulation of goods so as to strengthen the local economies in normal rimes. The adopted practices and techniques, adapted from foreign experience and developed through trial and improvement, were consolidated as an eminently spatial intervention course, even if a theoretical body of regional or territorial planning wasn't formed in Brazil. Regional Planning proper was first applied in the country in the Northeast itself, in the 1950s, based off an economical view of reality in order to achieve development. The engineer's work prior tothat date, however, cannot be dlsconsldered. It was proved that, despite facing financial and political hurdles, engineers had a profound commitment to the problem and intended to act systematically to transform the economical and social relations in the region, in order to be victorious in their struggle against droughts

Percepção ambiental do patrimônio cultural: estudo de caso na Cidade Alta e Ribeira em Natal-RN

Contemporary studies have shown that the evolution of the heritage concepts is accompanied by an affirmation of the importance of social participation in recognizing heritage values and in managing cultural assets. We used the Brazilian context to emphasize the challenges for democratizing this process. This problematic is discussed based on the cases of Cidade Altaand Ribeira, neighborhoods that date from the formation of Natal-RNand have cultural assets recognized by levels of government. The study builds elements to answer the research question: what meanings and representations does the culturalheritage in the case study have for its users? The research method analyzes the representations and the meanings of the neighborhoods, firstly is based on historiographical studies, memories records of the city and on the process of heritage management. Secondly, it isbased on the field research, it is structured in environmental perception studies (areas of Environmental Psychology, Architecture and Urbanism) and has been applied with users with different bonds with the studied environment (residents, workers and visitors). The data were obtained with the multi-method which included direct observation, questionnaire survey and mentalmaps (that replicate Kevin Lynch). The analysis of result verified the research hypothesis, emphasizing aspects of the relationship between users and cultural heritage relevant to strengthening collective memory, local identity, contributing to heritage management. Among the results, the socio-environmental image obtained which emphasized a "cultural axis" linkingboth studied neighborhoods and confirms the influences of elements rein the memories records of the city and in the area s management. Identified aspects to strengthen the relationship between the users and cultural assets, such as the presence of placeswith affective ties to certain groups, as well as the need to fight off negative images (of degradation and insecurity) associated to the site and also expand the participation of the population, including residents, in policies and cultural activities. After all, recognition of value and the involvement of societycultural assets have the potential of contribute to integrate city development with heritage conservation

Entre os caminhos e imagens do labirinto urbano de Cajueiro-Touros/RN

Os seres humanos ao se reproduzirem como espécie e ao produzirem seus bens materiais produzem o espaço geográfico. Historicamente, o espaço vem sendo produzido em função do processo produtivo geral da sociedade. Partindo dessa abordagem, o trabalho em foco destina-se a fazer a análise da produção do traçado urbano de um simples povoado do litoral norte-rio-grandense, denominado Cajueiro, no qual observa-se uma total despreocupação com a composição urbanística da área, pelo fato da sua construção seguir os caminhos naturais vivenciados pelos seus moradores, mediante o atendimento das suas necessidades de sobrevivência ao longo dos anos. Para melhor entender historicamente a produção desse espaço litorâneo, optou-se por caminhar pelas suas ruas, becos e veredas, buscando através de entrevistas dirigidas e "bate papos espontâneos", explicações para a sua atual configuração urbana. Atualmente, esse parcelamento desordenado do solo, constitui-se num emaranhado tanto de ruas, como de casas que avançam sobre o leito das vias, provocando, assim, uma composição desordenada do espaço de circulação, fato esse que se constitui num problema de fluidez de veículos e pessoas que percorrem esses caminhos estreitos e tortuosos, os quais, muito se assemelham a um verdadeiro labirinto urbano, pelo fato de ruas apresentarem linhas sinuosas entrelaçadas e intricadas.

Da Pedra do Rosário ao Pantanal: Espaço e Urbanização no Passo da Pátria (Natal/RN)

The Passo da Pátria is one of the areas of housing in the city of Natal/RN, presents characteristics of insecurity on ways to live and access to goods and services. The project of urbanization called Integrated Project Passo da Pátria implemented since 2002 by the public power wants to change this picture. In Passo da Pátria system of classifications of space operated by the villagers signals to singularities that allows the identification of four pieces: Pedra do Rosário , Passo , Areado and Pantanal . The actions of the Project of Urbanization promote a new socio-space configuration. Our objective is to examine ways of appropriation of space in Passo da Pátria , built by the residents, which included their cultural practices giving symbolic meaning to the four pieces. The methodological procedures consisted of: literature review of the themes of the City, Urban, Segregation socio-space, Space, the Public Policies in urban area and texts on the Passo da Pátria ; desk research and interviews with old residents, recent residents, and these: men, women, young, and leaders of the Passo da Pátria . The evaluation of the data indicates that residents live positively the action of the public power as regards the expansion of urban infrastructure and services. At the same time, negative value of the shares removal of residents and idea of integration for the different pieces that form the Passo da Pátria , for them, these actions desconstroem times, experiences and narratives that are expressed in their relations with the space in which live

Fé & Cia. LTDA: consumo religioso na sociedade contemporânea

The present work is an exercise of analysis from the cultural exercises related to movie high one of its raised status more with the deity, the human being surrenders it Religion leaving puzzleds the prophets of its end. The purpose of this work is to show that the religious phenomenon is one of the essential components of the socialization human being. The religious dimension, although to have been kept out of society in modernity - it was cybernetics, is an indispensable compassing to guide the human being in the discovery of its true existencial direction. For this, to attenuate the legacy without appropriate title, overwhelming and despairing of the producing and consumer goods society, it is indispensable to add as basic part to the practical one of the religion. And this practice is specify at the acquirement as of commodities objects , than it is to they are consecrate, exercising um magical power under the assistants from the religion. The fair religious Expo Religious, like the Expo Crest (fair as of commodities and service of the Evangelist) and the one Expo Catholic (fair as of commodities and service of the Catholics), appears at the I initiate from the century 21 at the association Brazilian about to cater the litigation of the market religious at every their segments. The and objective of this research is bring forward those two fairs in the format as of Expo and your contribution at the dynamic from the religion crest at the association he acts

São públicas as contratações do estado brasileiro? - uma experiência de contratações públicas junto à comunidade Coqueiral em Aracaju/SE.

State intervention generally demands the purchase or rental of goods and services, and such acquisitions are subject to a number of indispensable legal frameworks. In the Brazilian State, Law 8.666 of 21 June 1993 and further norms regulate the necessity of a formal process, usually licitation. Given the importance of this subject to public and private spheres, one of the prerequisites of these formal contracting rules is the openness of public acts, and society s knowledge and accompaniment. The objective of this study is to investigate society s participation in public contracting, with the aim of debating theories surrounding the state/society relationship proposed by public political thought and authors in relation to legal aspects involving licitations. The principal question of this research is: despite the possibility of society s participation being predicted in the legal frameworks which orientate licitations, why is this social control not carried out? Why does it only occupy a secondary position to both individual and collective agents? In order to test some of this study s hypotheses, field research was carried out in the Coqueiral community in Aracaju, Sergipe, in relation to public acquisitions of goods and services during the period of May to September 2009. Research involved observation visits and guided interviews with the relevant community and public sector representatives. This project s hypotheses were confirmed, as this social control is not apparent, even in areas where popular participation is a strong component in asserting ones local rights, like in the Coqueiral community.

Vivendo do mar: tradição, memória e mudança na vida pesqueira de Pitangui-RN

This research focuses on the fishery activity, aligned to knowledge of past generations, and the transformation to those who depend on this activity for their livelihood, at the seashore community of Pitangui in Extremoz municipality, which lies 40 km away from Natal, seat of the state of Rio Grande do Norte. The intense modernization which has taking place during the last few years may be considered the result of a number of economic, social and cultural factors, as the introduction of new fishery technology. On the other hand, the present study seeks to show how this changing process happened, and to what extent those affected understand and evaluate this transformation. The methodology to carry out the ethnographic work was mainly adopted by qualitative methods and techniques - by participant observation, oral history, photography and the audiovisual records besides reference to data extracted under quantitative methods, as an important instrument of analyses. This induces a conclusion that the transformation of the community is a consequence of the globalized market, though still tied up to specific local relations. The emerging results are: the use of new fishery technology, and new ways of orientation and navigation; the opening to new jobs and occupational activity, the re-order of space s appropriation; changing sociability, larger access to consumer goods, besides bringing on some new conflicts land appropriation and the fishery and the protection of the environment. All this comprehended as a result of the movement of the local relations participating in the global spaces