Towards the Construction of a Multi-agent Approach for Discovering the Meaning of Natural Language Collaborative Conversations

Peer-reviewed

Warranty Practices and Costs in the Industry of Welding Machines Manufacturing

The objective of the master’s thesis is to define the warranty practices and costs in the welding machines manufacturing company and do a proposal for a warranty policy based on the practices and costs. The study include a disquisition of the warranty practices in the subsidiaries and distributor sales. The disquisition of the warranty practices introduces the information relates to warranty period, warranty costs, including repair, spare part and other costs, the practices with the replaced parts, the utilization rate of the eWarranty system and information relates to special arrangements in the warranties. The warranty costs are defined besides the group level also separately per regions and product families. From some product families the disquisition is done per products. In this study is also done a proposal for a warranty policy for the company. The proposal speaks out the length of warranty period, the compensation of the warranty costs, the practices with replaced parts and usage of eWarranty system.

La Enseñanza de los sistemas externos de representación matemáticos y lingüísticos en la educación infantil

El objetivo de este estudio es identificar factores que contribuyen a mantener un enfoque básicamente instrumental para enseñar los sistemas externos de representación matemáticos y lingüísticos en las primeras edades de escolarización. En el estudio han participado 123 maestros de Educación Infantil de diversos centros escolares públicos de Andalucía, Asturias, Cataluña y Navarra que han asistido a cursos de formación permanente del profesorado. El análisis cualitativo realizado se basa en grupos de discusión a partir de tópicos. Los resultados evidencian la influencia de diversos factores: el currículo de Educación Infantil; las concepciones del profesorado; las presiones entre etapas educativas; y, finalmente, la presión social. La identificación de los factores asociados a una enseñanza instrumental de los sistemas externos de representación puede entenderse como un tipo de información relevante acerca de las condiciones de la enseñanza de estos sistemas que, además, pueden servir de base para reconstruir las prácticas educativas

The grammar of psychosis

This thesis is concerned with the philosophical grammar of certain psychiatric concepts, which play a central role in delineating the field of psychiatric work. The concepts studied are ‘psychosis’, ‘delusion’, ‘person’, ‘understanding’ and ‘incomprehensibility’. The purpose of this conceptual analysis is to provide a more perspicuous view of the logic of these concepts, how psychiatric work is constituted in relation to them, and what this tells us about the relationships between the conceptual and the empirical in psychiatric concepts. The method used in the thesis is indebted primarily to Ludwig Wittgenstein’s conception of philosophy, where we are urged to look at language uses in relation to practices in order to obtain a clearer overview of practices of interest; this will enable us to resolve the conceptual problems related to these practices. This questioning takes as its starting point the concept of psychosis, a central psychiatric concept during the twentieth century. The conceptual analysis of ‘psychosis’ shows that the concept is logically dependent on the concepts of ‘understanding’ and ‘person’. Following the lead found in this analysis, the logic of person-concepts in psychiatric discourse is analysed by a detailed textual analysis of a psychiatric journal article. The main finding is the ambiguous uses of ‘person’, enabling a specifically psychiatric form of concern in human affairs. The grammar of ‘understanding’ is then tackled from the opposite end, by exploring the logic of the concept of ‘incomprehensibility’. First, by studying the DSM-IV definition of delusion it is shown that its ambiguities boil down to the question of whether psychiatric practice is better accounted for in terms of the grammar of ‘incorrectness’ or ‘incomprehensibility’. Second, the grammar of ‘incomprehensibility’ is further focused on by introducing the distinction between positive and negative conceptions of ‘incomprehensibility’. The main finding is that this distinction has wide-ranging implications for our understanding of psychiatric concepts. Finally, some of the findings gained in these studies are ‘put into practice’ in studying the more practical question of the conceptual and ethical problems associated with the concept of ‘prodromal symptom of schizophrenia’ and the agenda of early detection and intervention in schizophrenia more generally.

Defining a framework model to determine total costs of managed desktops using ITIL best practices

In modern day organizations there are an increasing number of IT devices such as computers, mobile phones and printers. These devices can be located and maintained by using specialized IT management applications. Costs related to a single device accumulate from various sources and are normally categorized as direct costs like hardware costs and indirect costs such as labor costs. These costs can be saved in a configuration management database and presented to users using web based development tools such as ASP.NET. The overall costs of IT devices during their lifecycle can be ten times higher than the actual purchase price of the product and ability to define and reduce these costs can save organizations noticeable amount of money. This Master’s Thesis introduces the research field of IT management and defines a custom framework model based on Information Technology Infrastructure Library (ITIL) best practices which is designed to be implemented as part of an existing IT management application for defining and presenting IT costs.

Individual differences in control of language interference in late bilinguals are mainly related to general executive abilities

Background: Recent research based on comparisons between bilinguals and monolinguals postulates that bilingualism enhances cognitive control functions, because the parallel activation of languages necessitates control of interference. In a novel approach we investigated two groups of bilinguals, distinguished by their susceptibility to cross-language interference, asking whether bilinguals with strong language control abilities ('non-switchers") have an advantage in executive functions (inhibition of irrelevant information, problem solving, planning efficiency, generative fluency and self-monitoring) compared to those bilinguals showing weaker language control abilities ('switchers"). Methods: 29 late bilinguals (21 women) were evaluated using various cognitive control neuropsychological tests [e.g., Tower of Hanoi, Ruff Figural Fluency Task, Divided Attention, Go/noGo] tapping executive functions as well as four subtests of the Wechsler Adult Intelligence Scale. The analysis involved t-tests (two independent samples). Non-switchers (n = 16) were distinguished from switchers (n = 13) by their performance observed in a bilingual picture-naming task. Results: The non-switcher group demonstrated a better performance on the Tower of Hanoi and Ruff Figural Fluency task, faster reaction time in a Go/noGo and Divided Attention task, and produced significantly fewer errors in the Tower of Hanoi, Go/noGo, and Divided Attention tasks when compared to the switchers. Non-switchers performed significantly better on two verbal subtests of the Wechsler Adult Intelligence Scale (Information and Similarity), but not on the Performance subtests (Picture Completion, Block Design). Conclusions: The present results suggest that bilinguals with stronger language control have indeed a cognitive advantage in the administered tests involving executive functions, in particular inhibition, self-monitoring, problem solving, and generative fluency, and in two of the intelligence tests. What remains unclear is the direction of the relationship between executive functions and language control abilities.

An empirical study on faculty perceptions and teaching practices of Wikipedia

Peer-reviewed

Wikipedia in Higher Education: An Empirical Study on Faculty Perceptions and Practices

Peer-reviewed

Profiles of Second Language Learners in Bilingual Education: A Comparative Study of the Characteristics of Finnish and American Students

The purpose of this comparative study is to profile second language learners by exploring the factors which have an impact on their learning. The subjects come from two different countries: one group comes from Milwaukee, US, and the other from Turku, Finland. The subjects have attended bilingual classes from elementary school to senior high school in their respective countries. In the United States, the subjects (N = 57) started in one elementary school from where they moved on to two high schools in the district. The Finnish subjects (N = 39) attended the same school from elementary to high school. The longitudinal study was conducted during 1994-2004 and combines both qualitative and quantitative research methods. A Pilot Study carried out in 1990-1991 preceded the two subsequent studies that form the core material of this research. The theoretical part of the study focuses first on language policies in the United States and Finland: special emphasis is given to the history, development and current state of bilingual education, and the factors that have affected policy-making in the provision of language instruction. Current language learning theories and models form the theoretical foundation of the research, and underpin the empirical studies. Cognitively-labeled theories are at the forefront, but sociocultural theory and the ecological approach are also accounted for. The research methods consist of questionnaires, compositions and interviews. A combination of statistical methods as well as content analysis were used in the analysis. The attitude of the bilingual learners toward L1 and L2 was generally positive: the subjects enjoyed learning through two languages and were motivated to learn both. The knowledge of L1 and parental support, along with early literacy in L1, facilitated the learning of L2. This was particularly evident in the American subject group. The American subjects’ L2 learning was affected by the attitudes of the learners to the L1 culture and its speakers. Furthermore, the negative attitudes taken by L1 speakers toward L2 speakers and the lack of opportunities to engage in activities in the L1 culture affected the American subjects’ learning of L2, English. The research showed that many American L2 learners were isolated from the L1 culture and were even afraid to use English in everyday communication situations. In light of the research results, a politically neutral linguistic environment, which the Finnish subjects inhabited, was seen to be more favorable for learning. The Finnish subjects were learning L2, English, in a neutral zone where their own attitudes and motivation dictated their learning. The role of L2 as a means of international communication in Finland, as opposed to a means of exercising linguistic power, provided a neutral atmosphere for learning English. In both the American and Finnish groups, the learning of other languages was facilitated when the learner had a good foundation in their L1, and the learning of L1 and L2 were in balance. Learning was also fostered when the learners drew positive experiences from their surroundings and were provided with opportunities to engage in activities where L2 was used.

Näkökulmia kielen oppimisen käytäntöihin. Turun yliopiston kielikeskus 30 vuotta - Perspectives on Language Learning in Practice. University of Turku Language Centre 30-year Celebration

Tämä julkaisu ilmestyy Turussa 18.–19.5.2009 järjestettävien valtakunnallisten kielikeskuspäivien yhteydessä. Turun yliopiston kielikeskus viettää samaan aikaan 30-vuotisjuhlaansa. Erään luokittelun mukaan 30–45-vuotias elää varsinaista keski-ikäänsä, kun taas joissakin katsotaan, että 28–35 vuoden ikä on vasta ns. jäsentymisen vaihe ja että varhainenkin keski-ikä sijoittuu vasta ikävuosiin 35–42. Voitaneen siis sanoa, että kielikeskus on ainakin ohittanut nuoruusvuodet ja on jäsentymässä tai siirtymässä keski-ikään. Tämä tuo mukanaan tietynlaista kypsymistä, itsensä varaan asettumista, imagon ja profiilin vakiintumista. Tähän kasvuun saattaa liittyä myös jonkinlainen aikuistumisen kriisi. Sen myötä kuitenkin ymmärrys lisääntyy ja oman paikan rakentaminen yliopistoyhteisössä voimistuu. Arvo- ja ajatusmaailmaan tulee uusia kehityspiirteitä: olemassaolon ja toiminnan syvemmät perustelut, illuusioiden väheneminen, hallinnan tunne, tyydytys onnistuneesta toiminnasta ja realistinen voiman tunto. Laitos esittäytyy julkaisussa 13 kirjoituksen välityksellä. Tekstit ovat sisällöltään ja käsittelytavaltaan hyvin erilaisia, mutta juuri sellaisina ne valottavat monipuolisesti laitoksen ja sen henkilökunnan toimintaa ja tuntemuksia. Kuvaukset valaisevat laitoksen erikoisluonnetta ja kuvailevat henkilökunnan erilaisia tehtäviä. Kielikeskus paljastuu dynaamisemmaksi ja heterogeenisemmaksi yksiköksi kuin ensi silmäyksellä saattaa luulla, mutta juuri siinä piilee sen voima ja rikkaus. Juhlakirjaan toivottiin kirjoituksia kielikeskuksen opetukseen tai toimintaan liittyvistä aiheista. Kirjaan sisältyy selontekojen ja kuvausten lisäksi muutamia tiukan tieteellisiä artikkeleita. Joukossa on myös joitakin esseitä, jotka koskettelevat kielen ja kulttuurin välisiä suhteita ja luovat katsauksia kielikeskuksen monikulttuuriseen arkeen. Useassa kirjoituksessa käsitellään kielipedagogisia ja -didaktisia kysymyksiä. Erityisesti tulee esiin kielikeskuksessa viime vuosina tehty uudistustyö opetuksen ja oppimisedellytysten parantamiseksi. Samalla kun muun muassa opetusteknologiaa ja kielen oppimisen käytäntöjä virtuaalisissa oppimisympäristöissä on kehitetty, opettajan rooli on muovautunut uudentyyppiseksi: perinteisen opetushenkilöstön ja muun henkilökunnan tehtävät ja toimenkuva ovat selvästi lähentyneet toisiaan. Tämä suuntaus on jatkunut jo kauan ja jatkunee tulevaisuudessakin. Kolmekymmentä viime vuotta ovat olleet yliopistossa erittäin nopean muutoksen aikaa. Tämä on näkynyt erityisesti kielikeskuksen toiminnan laajenemisessa ja kehityksessä, joissa tosin on ollut notkahduksiakin. Varsinkin nopea kansainvälistyminen, Euroopan yhteisön laajentuminen ja koko maailman avautuminen ovat tuoneet mukanaan uusia haasteita, joihin kielikeskus on heti tarttunut: kielivalikoimaa on laajennettava, kielitaitoa kohennettava ja erilaisia kulttuureja tunnettava ja ymmärrettävä syvällisemmin. Turun yliopiston kielikeskus pyrkii omalta osaltaan täyttämään nämä velvoitteet ja luomaan toiminnallaan mahdollisimman hyvät edellytykset yliopiston kansainvälistymiselle. Nämä seikat on otettu huomioon laitoksen toimintalinjojen suunnittelussa ja kehittämisessä. Kieli-ja viestintäopintojen rakenteiden uudistamista jatketaan yhteistyössä tiedekuntien kanssa. Opintojen valinnaisuutta ja vapaaehtoisuutta pyritään lisäämään sekä turvaamaan kielivalintojen monipuolisuus ja kieliosaamisen laajaalaisuus resurssien mukaan. Toimintaa kehitetään niin, että siinä otetaan entistä paremmin huomioon yhteiskunnan monikulttuuristuminen ja Euroopan komission tavoite, jonka mukaan jokaisen EU- kansalaisen tulisi osata oman äidinkielensä lisäksi vähintään kahta yhteisön kieltä. Samalla otetaan huomioon globalisaation tuomat uudet haasteet tukemalla tärkeimpien Euroopan yhteisön ulkopuolisten kielten opetusta (mm. venäjä, kiina, japani, arabia). Edelleen kielikeskus seuraa tarkoin keskustelua Suomen kielikoulutuspolitiikan perusteista ja tavoitteista ja ottaa toimintansa suunnittelussa huomioon valtakunnalliset suositukset Suomen kielikoulutuksen uudistamiseksi vastaamaan nykypäivän ja tulevaisuuden tarpeita ja tavoitteita. Se että kielikeskus on viime vuosina selvästikin vakiinnuttanut asemansa yliopiston strategisesti tärkeänä yksikkönä, ei tarkoita sitä, että nyt voitaisiin turvautua pelkästään vanhoihin toimintamalleihin ja rutiineihin. Päinvastoin, koko maailmassa, suomalaisessa yhteiskunnassa ja yliopistojen toiminnassa tapahtuneet ja tapahtuvat suuret muutokset edellyttävät kielikeskustoimintojen vireää kehittämistä ja uudistusmieltä. Laitos onkin ilmoittanut tulossopimuksessaan tukevansa opetuskokeiluja ja innovatiivisia ratkaisuja. Opettajajohtoisen opetuksen ohella on voimakkaasti kehitetty myös ohjattua itseopiskelua, monimuotoopetusta sekä vaihtoehtoisia ja uudentyyppisiä oppimismuotoja. Uutta opetusteknologiaa käytetään tehokkaasti hyväksi ja kehitetään edelleen. Opetuksessa ja ohjauksessa käytetään suomalaisten ja ulkomaisten opiskelijoiden työpanosta. Laitoksen suunnittelu- ja kehittämistyössä opiskelijat ovat toimineet viime vuosina aktiivisesti ja ansiokkaasti: yhteistyö ylioppilaskunnan kanssa toimii erinomaisesti, ja sitä on tarkoitus vielä tehostaa. Laitos on saanut runsaasti kiitosta korkealaatuisesta toiminnastaan: muun muassa v. 1998 ja 2008 Turun yliopiston vuoden opettajan palkinnon, v. 1999 Turun yliopiston parhaan koulutusyksikön palkinnon ja v. 2007 vuoden opintojaksopalkinnon. On toivottavaa, että tämä tuloksellinen työ jatkuisi ja entisestäänkin paranisi tulevina vuosina. Hyvät tulokset on saavutettu kovilla ponnistuksilla ja tiukalla sitoutumisella työhön. Aina se ei ole ollut aivan helppoa nopeiden muutosten myllerryksessä, tiukentuneessa resurssitilanteessa ja vaatimusten ja odotusten ristiriidoissa. Toivon, että pääosin hyvin sujunut yhteistyö yliopiston johdon, tiedekuntien ja opiskelijoiden kanssa sekä henkilökunnan keskuudessa voisi säilyä ja kehittyä ja että alkava vuosikymmen kielikeskuksen historiassa voisi olla entistä parempi. Hyvä yhteistyö on hyvien tulosten edellytys. Suurten uudistusten vuosi 2010 sisältää mahdollisuuden parempaan, mutta se on samalla myös riski ehkä hyvinkin paljon muuttuvassa toimintaympäristössä. Lainaan lopuksi roomalaisen historioitsijan Sallustiuksen sanat: Concordia res parvae crescunt, discordia maximae dilabuntur. Yksimielisyys saa pienetkin asiat kukoistamaan, eripura suuretkin tuhoaa. Turun yliopistolla on hyvä kielikeskus, jota kannattaa vaalia ja tukea. Kiitän kaikkia kirjoittajia ja juhlajulkaisun toimittajia Minna Maijalaa, Timo Hulkkoa ja Jane Honkaa tämän julkaisun synnystä. Samoin esitän kiitokset kielikeskuksen kirjallisen viestinnän lehtoreille, Markus Lahdelle ja Arja Lampiselle, jot ka ovat nähneet vaivaa tekstien kielellisinä korjaajina. Koko kielikeskuksen nykyistä ja aikaisempaa henkilökuntaa kiitän työstä, jota laitoksen hyväksi on tehty kuluneiden 30 vuoden aikana. Erityisen kiitoksen ansaitsee laitoksen juhlatoimikunta kaikista juhlavuoden järjestelyistä.

Is there a relationship between bilingual language switching and executive functions in bilingualism? Introducing a within-group analysis approach

Several studies have suggested a bilingual advantage in executive functions, presumably due to bilinguals' massive practice with language switching that requires executive resources, but the results are still somewhat controversial. Previous studies are also plagued by the inherent limitations of a natural groups design where the participant groups are bound to differ in many ways in addition to the variable used to classify them. In an attempt to introduce a complementary analysis approach, we employed multiple regression to study whether the performance of 30- to 75-year-old FinnishSwedish bilinguals (N = 38) on tasks measuring different executive functions (inhibition, updating, and set shifting) could be predicted by the frequency of language switches in everyday life (as measured by a language switching questionnaire), L2 age of acquisition, or by the self-estimated degree of use of both languages in everyday life. Most consistent effects were found for the set shifting task where a higher rate of everyday language switches was related to a smaller mixing cost in errors. Mixing cost is thought to reflect top-down management of competing task sets, thus resembling the bilingual situation where decisions of which language to use has to be made in each conversation. These findings provide additional support to the idea that some executive functions in bilinguals are affected by a lifelong experience in language switching and, perhaps even more importantly, suggest a complementary approach to the study of this issue.

Self-assessment of individual differences in language switching

Language switching is omnipresent in bilingual individuals. In fact, the ability to switch languages (code switching) is a very fast, efficient, and flexible process that seems to be a fundamental aspect of bilingual language processing. In this study, we aimed to characterize psychometrically self-perceived individual differences in language switching and to create a reliable measure of this behavioral pattern by introducing a bilingual switching questionnaire. As a working hypothesis based on the previous literature about code switching, we decomposed language switching into four constructs: (i) L1 switching tendencies (the tendency to switch to L1; L1-switch); (ii) L2 switching tendencies (L2-switch); (iii) contextual switch, which indexes the frequency of switches usually triggered by a particular situation, topic, or environment; and (iv) unintended switch, which measures the lack of intention and awareness of the language switches. A total of 582 SpanishCatalan bilingual university students were studied. Twelve items were selected (three for each construct). The correlation matrix was factor-analyzed using minimum rank factor analysis followed by oblique direct oblimin rotation. The overall proportion of common variance explained by the four extracted factors was 0.86. Finally, to assess the external validity of the individual differences scored with the new questionnaire, we evaluated the correlations between these measures and several psychometric (language proficiency) and behavioral measures related to cognitive and attentional control. The present study highlights the importance of evaluating individual differences in language switching using self-assessment instruments when studying the interface between cognitive control and bilingualism.

A qualitative analysis of immigrant population health practices in the Girona Healthcare Region

The research we present here forms part of a two-phase project - one quantitative and the other qualitative - assessing the use of primary health care services. This paper presents the qualitative phase of said research, which is aimed at ascertaining the needs, beliefs, barriers to access and health practices of the immigrant population in comparison with the native population, as well as the perceptions of healthcare professionals. Moroccan and sub-Saharan were the immigrants to who the qualitative phase was specifically addressed. The aims of this paper are as follows: to analyse any possible implications of family organisation in the health practices of the immigrant population; to ascertain social practices relating to illness; to understand the significances of sexual and reproductive health practices; and to ascertain the ideas and perceptions of immigrants, local people and professionals regarding health and the health system. Methods: qualitative research based on discursive analysis. Data gathering techniques consisted of discussion groups with health system users and semi-structured individual interviews with healthcare professionals. The sample was taken from the Basic Healthcare Areas of Salt and Banyoles (belonging to the Girona Healthcare Region), the discussion groups being comprised of (a) 6 immigrant Moroccan women, (b) 7 immigrant sub-Saharan African women and (c) 6 immigrant and native population men (2 native men, 2 Moroccan men and 2 sub-Saharan men); and the semi-structured interviews being conducted with the following healthcare professionals: (a) 3 gynaecologists, (b) 3 nurses and 1 administrative staff. Results: use of the healthcare system is linked to the perception of not being well, knowledge of the healthcare system, length of time resident in Spain and interiorization of traditional Western medicine as a cure mechanism. The divergences found among the groups of immigrants, local people and healthcare professionals with regard to healthcare education, use of the healthcare service, sexual and reproductive healthcare and reticence with regard to being attended by healthcare personnel of the opposite sex demonstrate a need to work with the immigrant population as a heterogeneous group. Conclusions: the results we have obtained support the idea that feeling unwell is a psycho-social process, as it takes place within a specific socio-cultural situation and spans a range of beliefs, perceptions and ideas regarding symptomology and how to treat it

First- and second-language phonological representations in the mental lexicon

Performance-based studies on the psychological nature of linguistic competence can conceal significant differences in the brain processes that underlie native versus nonnative knowledge of language. Here we report results from the brain activity of very proficient early bilinguals making a lexical decision task that illustrates this point. Two groups of SpanishCatalan early bilinguals (Spanish-dominant and Catalan-dominant) were asked to decide whether a given form was a Catalan word or not. The nonwords were based on real words, with one vowel changed. In the experimental stimuli, the vowel change involved a Catalan-specific contrast that previous research had shown to be difficult for Spanish natives to perceive. In the control stimuli, the vowel switch involved contrasts common to Spanish and Catalan. The results indicated that the groups of bilinguals did not differ in their behavioral and event-related brain potential measurements for the control stimuli; both groups made very few errors and showed a larger N400 component for control nonwords than for control words. However, significant differences were observed for the experimental stimuli across groups: Specifically, Spanish-dominant bilinguals showed great difficulty in rejecting experimental nonwords. Indeed, these participants not only showed very high error rates for these stimuli, but also did not show an error-related negativity effect in their erroneous nonword decisions. However, both groups of bilinguals showed a larger correctrelated negativity when making correct decisions about the experimental nonwords. The results suggest that although some aspects of a second language system may show a remarkable lack of plasticity (like the acquisition of some foreign contrasts), first-language representations seem to be more dynamic in their capacity of adapting and incorporating new information. &