Explorations of the Practical Issues of Learning Prediction-Control Tasks Using Temporal Difference Learning Methods

There has been recent interest in using temporal difference learning methods to attack problems of prediction and control. While these algorithms have been brought to bear on many problems, they remain poorly understood. It is the purpose of this thesis to further explore these algorithms, presenting a framework for viewing them and raising a number of practical issues and exploring those issues in the context of several case studies. This includes applying the TD(lambda) algorithm to: 1) learning to play tic-tac-toe from the outcome of self-play and of play against a perfectly-playing opponent and 2) learning simple one-dimensional segmentation tasks.

Advanced Nuclear Energy Systems: Heat Transfer Issues and Trends

Almost 450 nuclear power plants are currently operating throughout the world and supplying about 17% of the world’s electricity. These plants perform safely, reliably, and have no free-release of byproducts to the environment. Given the current rate of growth in electricity demand and the ever growing concerns for the environment, the US consumer will favor energy sources that can satisfy the need for electricity and other energy-intensive products (1) on a sustainable basis with minimal environmental impact, (2) with enhanced reliability and safety and (3) competitive economics. Given that advances are made to fully apply the potential benefits of nuclear energy systems, the next generation of nuclear systems can provide a vital part of a long-term, diversified energy supply. The Department of Energy has begun research on such a new generation of nuclear energy systems that can be made available to the market by 2030 or earlier, and that can offer significant advances toward these challenging goals [1]. These future nuclear power systems will require advances in materials, reactor physics as well as heat transfer to realize their full potential. In this paper, a summary of these advanced nuclear power systems is presented along with a short synopsis of the important heat transfer issues. Given the nature of research and the dynamics of these conceptual designs, key aspects of the physics will be provided, with details left for the presentation.

Workforce Issues in the Greater Boston Health Care Industry: Implications for Work and Family

Interviews with more than 40 leaders in the Boston area health care industry have identified a range of broadly-felt critical problems. This document synthesizes these problems and places them in the context of work and family issues implicit in the organization of health care workplaces. It concludes with questions about possible ways to address such issues. The defining circumstance for the health care industry nationally as well as regionally at present is an extraordinary reorganization, not yet fully negotiated, in the provision and financing of health care. Hoped-for controls on increased costs of medical care – specifically the widespread replacement of indemnity insurance by market-based managed care and business models of operation--have fallen far short of their promise. Pressures to limit expenditures have produced dispiriting conditions for the entire healthcare workforce, from technicians and aides to nurses and physicians. Under such strains, relations between managers and workers providing care are uneasy, ranging from determined efforts to maintain respectful cooperation to adversarial negotiation. Taken together, the interviews identify five key issues affecting a broad cross-section of occupational groups, albeit in different ways: Staffing shortages of various kinds throughout the health care workforce create problems for managers and workers and also for the quality of patient care. Long work hours and inflexible schedules place pressure on virtually every part of the healthcare workforce, including physicians. Degraded and unsupportive working conditions, often the result of workplace "deskilling" and "speed up," undercut previous modes of clinical practice. Lack of opportunities for training and advancement exacerbate workforce problems in an industry where occupational categories and terms of work are in a constant state of flux. Professional and employee voices are insufficiently heard in conditions of rapid institutional reorganization and consolidation. Interviewees describe multiple impacts of these issues--on the operation of health care workplaces, on the well being of the health care workforce, and on the quality of patient care. Also apparent in the interviews, but not clearly named and defined, is the impact of these issues on the ability of workers to attend well to the needs of their families--and the reciprocal impact of workers' family tensions on workplace performance. In other words, the same things that affect patient care also affect families, and vice versa. Some workers describe feeling both guilty about raising their own family issues when their patients' needs are at stake, and resentful about the exploitation of these feelings by administrators making workplace policy. The different institutions making up the health care system have responded to their most pressing issues with a variety of specific stratagems but few that address the complexities connecting relations between work and family. The MIT Workplace Center proposes a collaborative exploration of next steps to probe these complications and to identify possible locations within the health care system for workplace experimentation with outcomes benefiting all parties.

Application of the european customer satisfaction index to postal services. Structural equation models versus partial least squars

Customer satisfaction and retention are key issues for organizations in today’s competitive market place. As such, much research and revenue has been invested in developing accurate ways of assessing consumer satisfaction at both the macro (national) and micro (organizational) level, facilitating comparisons in performance both within and between industries. Since the instigation of the national customer satisfaction indices (CSI), partial least squares (PLS) has been used to estimate the CSI models in preference to structural equation models (SEM) because they do not rely on strict assumptions about the data. However, this choice was based upon some misconceptions about the use of SEM’s and does not take into consideration more recent advances in SEM, including estimation methods that are robust to non-normality and missing data. In this paper, both SEM and PLS approaches were compared by evaluating perceptions of the Isle of Man Post Office Products and Customer service using a CSI format. The new robust SEM procedures were found to be advantageous over PLS. Product quality was found to be the only driver of customer satisfaction, while image and satisfaction were the only predictors of loyalty, thus arguing for the specificity of postal services

Adaptaci??n al castellano y estructura factorial del Denison Organizational Culture Survey

Resumen tomado de la publicaci??n

Análisis de la metodología para evaluar la competitividad : caso Foro Económico Mundial y realidad empresarial colombiana

Este trabajo de investigación contiene un análisis acerca de la concepción de la competitividad en el marco del Foro Económico Mundial y de la realidad empresarial colombiana; se desarrolló teniendo en cuenta la metodología, los enfoques, indicadores y fuentes de información implementados por el Foro Económico Mundial en su Reporte Global de Competitividad para evaluar el nivel productivo de las Naciones del mundo con el fin de ponderar su desempeño en el ranking mundial de competitividad. El primer capítulo contiene el marco teórico, abarca los temas de competitividad y realidad empresarial. El segundo capítulo habla de los antecedentes de competitividad en Colombia; resalta la importancia y trascendencia del informe de la compañía Monitor. El tercer capítulo señala el nivel de competitividad de Colombia y de su realidad empresarial en la actualidad; se realizó un análisis del informe Nacional de Competitividad 2009 emitido por el Consejo Privado de Competitividad. El capítulo final es el encargado de desglosar todos los aspectos relevantes del Reporte Global de Competitividad; sus métodos, enfoques, indicadores y fuentes de información. Las conclusiones comprenden reflexiones del nivel de confiabilidad del Reporte Global de Competitividad, se analiza el impacto de la calificación dada por el FEM para la realidad empresarial colombiana, se estudia el perfil de la economía Colombiana y su comportamiento respecto a años anteriores en materia de competitividad.

Active citizenship

The aim of this activity is to allow students to explore the nature of political action, which can be thought of as a form of active as opposed to passive citizenship. By learning about and reflecting upon past instances of political action, or activism, students will be able to start thinking about what is likely to make a campaign successful. It is intended that these reflections can then be applied to their own actions as active citizens. It is hoped that the historical case studies combined with the information provided on different campaigning tools and methods will help to make students feel empowered and inspired to take action. In setting students the task of planning an action, it is expected that time management and organizational skills will be improved. It is believed that by putting themselves in the shoes of activists and going through the process of planning an action, they will have an engaged learning experience. The reflective element of the activity encourages students to form and defend opinions on the relative strengths and weaknesses of different campaigning methods, and on the acceptable limits to political action. This learning activity has been designed presuming no prior knowledge of activism or its methods, and has been successfully used with first year undergraduate students from a variety of disciplines. However, the activity provides a basis for more in-depth study of several issues, or alternatively study into further examples of campaign organizations. There are 3 different learning activities presented on this web site. For a dynamic and well-illustrated introduction to contemporary activism, see Jordan, T. (2002) Activism!: Direct Action, Hacktivism and the Future of Society, London: Reaktion Books Ltd. This material is also available via JORUM.

Descripción y análisis de la aplicación de la teoría general de las organizaciones en el modelo de gestión del Fondo Nacional de Ahorro, FNA

La tesis que a continuación se presenta corresponde a la Maestría en Dirección y Gerencia de Empresas de la Universidad del Rosario. En ella se revisan y analizan múltiples factores mediante los cuales se determina o no la aplicación de aplicación de la Teoría General de las organizaciones en la gestión del Fondo Nacional de Ahorro, FNA. de la ciudad de Bogotá. En ella se plantean los aspectos que se aplican de cada una de las siguientes teorías organizacionales o administrativas: Administración Científica, Clásica (Administración Moderna), de las Relaciones Humanas, Neoclásica, Administración por Objetivos, Burocrática, Estructuralista, Conductista (del Comportamiento o Behaviorista, X, Y) Desarrollo Organizacional, Cibernética, Matemática, de Sistemas y Contingencial. En consecuencia, la revisión efectuada, las reflexiones, los hallazgos y el análisis correspondiente facilitan la comprensión y el dominio de los postulados teóricos. De modo que los aportes de tan exigente ejercicio real y práctico constituyen una significativa experiencia que revisa la vigencia y la pertinencia de las teorías organizacionales y se convierten en un valioso aporte a las ciencias empresariales y a la sociedad colombiana.

Professional and Legal Issues INFO2009 - Introduction

Introductory lecture which sketches expectations of the module and deals with admin of establishing student groups

Handout - Categorising Professional and Legal Issues

two page handout, includes two task, one for class, one for homework

Professional, Legal and ethical issues - indicative topic list

indicative list of topic areas for professional, legal and ethical issues modules clustered into broad themes. Document is to be consulted in conjunction with other slides and notes for the module.

INFO2009 IT and Legal Issues Handout

Some of this set of resources is a verbatim copy of a google knol created by Norman Creaney of the University of Ulster. Other parts of the document contextualise the content in terms of preparing for a stage test in Legal and Professional Issues. The notes should be read in conjuction with other materials which have been provided as slides and handouts (notably handouts covering Workplace perspectives)