Emotional Intelligence As A Determinant Of Conflict Style Adoption Of Managers: A Theoretical Perspective

Successful management is dependent heavily on the manager’s ability to handle conflict effectively. The workforce has been increasingly becoming diversified vis-à-vis the gender, culture and ethnicity. The present work environment has in itself contributed to sowing seeds of conflict with greater diversity, hostility, complexity and newer business competencies in the work context.The classic study of Mintzberg’s Managerial roles approach (1973) also says that a manager has to spend sufficient time and energy in solving conflict as he has to take roles as a negotiator, and dispute handler. An understanding of the conflict and role that it plays in influencing employee behavior constructively or destructively is immense. Therefore conflict when left unmanaged can lead to diminished cohesiveness amongst employees, productivity and reduced organizational fitness. To manage conflict effective conflict resolution strategies that have constructive outcomes is called for. Conflict resolution style theorists opine that collaborative or integrative style, where there is high concern for task and people is considered to give positive individual and organizational outcomes, while the withdrawing /avoidance style and forcing / dominating style are considered to be ineffective in managing conflict. Though managers have typical preferences in the styles followed it need not necessarily be the typical response as it depends on the context, power relationships, emotions etc. The adoption of conflict styles of managers however is dependent on variables like gender orientation, cultural values, personality orientation, underlying relationships – public/private. The paper attempts to draw the importance of managing conflicts at workplace positively and the need for effective conflict resolution strategies. The conflict style adopted and the variables that affect the adoption of each style are discussed and possible interventions at the workplace are suggested

Sprachentwicklung und Fachlernen im Mechanikunterricht

Die empirische Studie untersucht das Wechselspiel zwischen der fachbezogenen Sprachentwicklung und dem Fachlernen von Schülerinnen und Schülern bei der Einführung in den Kraftbegriff. Sie betrachtet also sowohl sprachliche wie auch kognitive Aspekte des Lernens in der Mechanik. Dafür wurde ein Unterrichtskonzept entwickelt, das den Gebrauch des Fachwortes Kraft in der Wissenschaft und in der alltäglichen Sprache besonders thematisiert. Dieses Unterrichtskonzept basiert auf Empfehlungen und Ergebnissen der Kognitionspsychologie, Linguistik, Philosophie, Sprachlehrforschung und der Didaktiken der Physik und der Fremdsprachen. Im Rahmen des Unterrichts wurden die Schülerinnen und Schüler mit zwei Aufgabentypen konfrontiert: Beim ersten Aufgabentyp waren die Lerner aufgefordert, den Kraftbegriff so zu verwenden, wie es einer fachsprachlich angemessenen Form entspräche, etwa um die Bewegung eines Zuges zu beschreiben. Aufgaben des zweiten Typs sahen vor, dass die Schülerinnen und Schüler kurze Texte danach klassifizierten, ob sie der Alltagssprache oder der Fachsprache angehörten. Diese als Metadiskurs bezeichnete Form der Auseinandersetzung mit sprachlichen Aspekten verhalf den Schülerinnen und Schülern zu einer Gelegenheit, ihr eigenes Verständnis des Kraftbegriffs zu thematisieren. Weiter lieferte der Metadiskurs wichtige Hinweise darauf, ob die Schülerinnen und Schüler sich bei ihren Beurteilungen eher auf formal-sprachliche oder inhaltliche Aspekte der Sprache bezogen. Für die Datenerhebung wurden alle Unterrichtsstunden videografiert und transkribiert. Zusammen mit schriftlichen Arbeitsergebnissen und Tests stand ein umfangreicher Datensatz zur Verfügung, für dessen Auswertung ein inhaltsanalytisches Verfahren Anwendung fand. Die Ergebnisse zeigen, dass das Lernen im Fach Physik bestimmte Ähnlichkeiten mit dem Lernen einer Fremdsprache zeigt: Wenn die Schülerinnen und Schüler den Kraftbegriff fachsprachlich verwenden sollen, sehen sie sich oft einer Alternativentscheidung gegenüber. Entweder sie versuchen, einer fachsprachlichen Form zu gehorchen und verlieren dabei den Inhalt aus den Augen, oder sie konzentrieren sich auf den Inhalt, drücken sich dabei aber in ihrer Alltagssprache aus und folgen Alltagskonzepten, die weit entfernt von den fachlich intendierten liegen. Ähnliche Beobachtungen kann man im Sprachunterricht machen, wenn Schüler eine neue grammatische Regel einüben: Sie konzentrieren sich entweder auf die neu zu erlernende Regel, oder aber auf den Inhalt des Gesagten, wobei sie die grammatische Regel, die an sich Gegenstand der Übung ist, verletzen. Meistens fällt diese Entscheidung derart, dass die Konzentration auf den Inhalt des Gesagten gerichtet ist, nicht oder wenig auf seine Form. Im Unterschied zum Sprachunterricht ist der Physikunterricht allerdings nicht nur darauf gerichtet, fachsprachlich angemessene Formen einzuüben, sondern insbesondere darauf, den Blick für neue und ungewohnte Konzepte zu öffnen. Damit müssen die Schülerinnen und Schüler hier häufig sprachliche und kognitive Hürden zur selben Zeit bewältigen. Die detaillierte Analyse des Metadiskurses zeigt, dass das Problem des Nebeneinanders zweier unterschiedlicher Anforderung entschäft werden kann: Während die Schüler im Metadiskurs unterschiedliche Aspekte der Sprache diskutieren, sind sie eher in der Lage, sowohl formale wie inhaltsbezogene Merkmale der Sprache wahrzunehmen. Der Text referiert weitere Parallelen zwischen dem Physikunterricht und dem Fremdsprachenlernen, sodass die Auffassung gerechtfertigt ist, dass die Fremdsprachendidaktik als Ideenlieferantin dafür dienen kann, neue Verbesserungsmöglichkeiten für den Physikunterricht aufzufinden.

Estilos de aprendizaje en los alumnos de COU : implicaciones orientadoras.

Conocer el comportamiento de los estilos de aprendizaje en los alumnos de COU y determinar su utilidad en los procesos de orientación académico-profesional. Muestra de 1440 sujetos y una submuestra de 370 sujetos estudiantes de COU de centros públicos y privados de Asturias. Las variables empleadas fueron: psicológicas (inteligencia general, aptitudes, intereses y personalidad), pedagógicas (rendimiento académico) y de estilo de aprendizaje. Se examinaron otras variables de tipo sociocultural pero de forma contextual. Como clasificatorias se utilizó el sexo y la opción en COU. Se examinaron: A/ Aspectos diferenciales de los estilos según las distintas variables; B/ Aspectos relacionales (estilos, rendimiento y variables psicológicas); C/ Estructura latente o dimensionalidad de los estilos definidos en la teoría de Kolb; D/ Adecuación del modelo a los presentes datos empíricos de una doble vertiente (verificación de la estructura factorial del IEA y correspondencia entre los presupuestos teóricos y las preferencias de carrera de los alumnos de COU); E/ Valor clasificatorio y predictivo de los estilos de aprendizaje en orden a la elección académico profesional. Se utilizó el 'Learning style inventory' de Kolb adaptado en España por González Tirados para las varibles estilísticas, D-48, DAT, Kuder-C y 16PF para las psicológicas y un cuestionario ad hoc para los de rendimiento e intereses. Descriptiva, comparativa y relacional a fin de replicar otros trabajos y, finalmente, multivariada, cuya pretensión era explorar ámbitos no estudiados desde la perspectiva teórica elegida. El comportamiento estilístico de los sujetos es congruente con las expectativas del modelo y con algunos estudios que realizan análisis similares. La dimensionalidad de las escalas estilísticas es más bien escasa, mostrando ausencia de dimensiones intelectuales y aptitudinales. Aparecen dimensiones en intereses, personalidad y rendimiento, siendo las de personalidad las más notables dentro de una generalizada pobreza explicativa. La adecuación entre el modelo y los datos es bastante satisfactoria pero el valor clasificatorio y predictivo de los estilos en orden a la elección académico profesional es escaso. Su capacidad clasificatoria se vuelve aceptable al asociarlo con los tests y rendimiento. Lo que aconseja utilizar, con proposito orientador, los estilos asociados a los tests. La aplicabilidad de los estilos se puede ubicar más en el ámbito de la formación que en el de la orientación. Se ofrecen sugerencias de investigación: A/ Describir los estilos y las escalas que los organizan más pormenorizadamente y determinar la secuencia evolutiva de la configuración de las mismas. B/ Profundizar en la exploración respecto de otras variables pedagógicas distintas de las notas escolares.

Segmentation and Alignment of Speech and Sketching in a Design Environment

Sketches are commonly used in the early stages of design. Our previous system allows users to sketch mechanical systems that the computer interprets. However, some parts of the mechanical system might be too hard or too complicated to express in the sketch. Adding speech recognition to create a multimodal system would move us toward our goal of creating a more natural user interface. This thesis examines the relationship between the verbal and sketch input, particularly how to segment and align the two inputs. Toward this end, subjects were recorded while they sketched and talked. These recordings were transcribed, and a set of rules to perform segmentation and alignment was created. These rules represent the knowledge that the computer needs to perform segmentation and alignment. The rules successfully interpreted the 24 data sets that they were given.

The Unsupervised Acquisition of a Lexicon from Continuous Speech

We present an unsupervised learning algorithm that acquires a natural-language lexicon from raw speech. The algorithm is based on the optimal encoding of symbol sequences in an MDL framework, and uses a hierarchical representation of language that overcomes many of the problems that have stymied previous grammar-induction procedures. The forward mapping from symbol sequences to the speech stream is modeled using features based on articulatory gestures. We present results on the acquisition of lexicons and language models from raw speech, text, and phonetic transcripts, and demonstrate that our algorithm compares very favorably to other reported results with respect to segmentation performance and statistical efficiency.

Visual Speech Synthesis by Morphing Visemes

We present MikeTalk, a text-to-audiovisual speech synthesizer which converts input text into an audiovisual speech stream. MikeTalk is built using visemes, which are a small set of images spanning a large range of mouth shapes. The visemes are acquired from a recorded visual corpus of a human subject which is specifically designed to elicit one instantiation of each viseme. Using optical flow methods, correspondence from every viseme to every other viseme is computed automatically. By morphing along this correspondence, a smooth transition between viseme images may be generated. A complete visual utterance is constructed by concatenating viseme transitions. Finally, phoneme and timing information extracted from a text-to-speech synthesizer is exploited to determine which viseme transitions to use, and the rate at which the morphing process should occur. In this manner, we are able to synchronize the visual speech stream with the audio speech stream, and hence give the impression of a photorealistic talking face.

Perceptual Evaluation of Video-Realistic Speech

abstract With many visual speech animation techniques now available, there is a clear need for systematic perceptual evaluation schemes. We describe here our scheme and its application to a new video-realistic (potentially indistinguishable from real recorded video) visual-speech animation system, called Mary 101. Two types of experiments were performed: a) distinguishing visually between real and synthetic image- sequences of the same utterances, ("Turing tests") and b) gauging visual speech recognition by comparing lip-reading performance of the real and synthetic image-sequences of the same utterances ("Intelligibility tests"). Subjects that were presented randomly with either real or synthetic image-sequences could not tell the synthetic from the real sequences above chance level. The same subjects when asked to lip-read the utterances from the same image-sequences recognized speech from real image-sequences significantly better than from synthetic ones. However, performance for both, real and synthetic, were at levels suggested in the literature on lip-reading. We conclude from the two experiments that the animation of Mary 101 is adequate for providing a percept of a talking head. However, additional effort is required to improve the animation for lip-reading purposes like rehabilitation and language learning. In addition, these two tasks could be considered as explicit and implicit perceptual discrimination tasks. In the explicit task (a), each stimulus is classified directly as a synthetic or real image-sequence by detecting a possible difference between the synthetic and the real image-sequences. The implicit perceptual discrimination task (b) consists of a comparison between visual recognition of speech of real and synthetic image-sequences. Our results suggest that implicit perceptual discrimination is a more sensitive method for discrimination between synthetic and real image-sequences than explicit perceptual discrimination.

Summary of Inventory Pilot Project March 1993 - December 1994

The Lean Aircraft Initiative began in the summer of 1992 as a “quick look” into the feasibility of applying manufacturing principles that had been pioneered in the automobile industry, most notably the Toyota Production System, to the U.S. defense aircraft industry. Once it was established that “lean principles” (the term coined to describe the new paradigm in automobile manufacturing) were indeed applicable to aircraft manufacturing as well, the Initiative was broadened to include other segments of the defense aerospace industry. These consisted of electronics/avionics, engines, electro-mechanical systems, missiles, and space systems manufacturers. In early 1993, a formal framework was established in which 21 defense firms and the Air Force formed a consortium to support and participate in the Initiative at M.I.T.

Flash Photography Enhancement via Intrinsic Relighting

We enhance photographs shot in dark environments by combining a picture taken with the available light and one taken with the flash. We preserve the ambiance of the original lighting and insert the sharpness from the flash image. We use the bilateral filter to decompose the images into detail and large scale. We reconstruct the image using the large scale of the available lighting and the detail of the flash. We detect and correct flash shadows. This combines the advantages of available illumination and flash photography.

Coordinating Inventory Control and Pricing Strategies with Random Demand and Fixed Ordering Cost: The Finite Horizon Case

We analyze a finite horizon, single product, periodic review model in which pricing and production/inventory decisions are made simultaneously. Demands in different periods are random variables that are independent of each other and their distributions depend on the product price. Pricing and ordering decisions are made at the beginning of each period and all shortages are backlogged. Ordering cost includes both a fixed cost and a variable cost proportional to the amount ordered. The objective is to find an inventory policy and a pricing strategy maximizing expected profit over the finite horizon. We show that when the demand model is additive, the profit-to-go functions are k-concave and hence an (s,S,p) policy is optimal. In such a policy, the period inventory is managed based on the classical (s,S) policy and price is determined based on the inventory position at the beginning of each period. For more general demand functions, i.e., multiplicative plus additive functions, we demonstrate that the profit-to-go function is not necessarily k-concave and an (s,S,p) policy is not necessarily optimal. We introduce a new concept, the symmetric k-concave functions and apply it to provide a characterization of the optimal policy.

Coordinating Inventory Control and Pricing Strategies with Random Demand and Fixed Ordering Cost: the Infinite Horizon Case

We analyze an infinite horizon, single product, periodic review model in which pricing and production/inventory decisions are made simultaneously. Demands in different periods are identically distributed random variables that are independent of each other and their distributions depend on the product price. Pricing and ordering decisions are made at the beginning of each period and all shortages are backlogged. Ordering cost includes both a fixed cost and a variable cost proportional to the amount ordered. The objective is to maximize expected discounted, or expected average profit over the infinite planning horizon. We show that a stationary (s,S,p) policy is optimal for both the discounted and average profit models with general demand functions. In such a policy, the period inventory is managed based on the classical (s,S) policy and price is determined based on the inventory position at the beginning of each period.

Risk Aversion in Inventory Management

Traditional inventory models focus on risk-neutral decision makers, i.e., characterizing replenishment strategies that maximize expected total profit, or equivalently, minimize expected total cost over a planning horizon. In this paper, we propose a framework for incorporating risk aversion in multi-period inventory models as well as multi-period models that coordinate inventory and pricing strategies. In each case, we characterize the optimal policy for various measures of risk that have been commonly used in the finance literature. In particular, we show that the structure of the optimal policy for a decision maker with exponential utility functions is almost identical to the structure of the optimal risk-neutral inventory (and pricing) policies. Computational results demonstrate the importance of this approach not only to risk-averse decision makers, but also to risk-neutral decision makers with limited information on the demand distribution.

Versión breve en español del Team Climate Inventory (TCI-14) : desarrollo y propiedades psicométricas.

Resumen tomado de la publicación