A Importância do Empreendedorismo na Actividade Turística

Na actualidade, o empreendedorismo vem impulsionando o desenvolvimento de negócios em diferentes sectores com ênfase na qualidade dos serviços, tendo em vista não só a satisfação mas também a difícil tarefa de conquistar a lealdade dos clientes a médio e longo prazo. No mercado turístico, a satisfação do cliente é importante para que a actividade possa manter-se competitiva, uma vez que os clientes tornam-se mais exigentes à medida que vão-se tornando experientes. Neste contexto, o empreendedorismo aparece como forma de desenvolvimento do turismo, sendo que os resultados que se esperam das acções empreendedoras são a entrada em novos negócios, inovação, agregação de valor aos produtos/serviços e maior qualidade dos produtos/serviços. O objectivo central do trabalho é demonstrar a importância do empreendedorismo na actividade turística e como o mesmo contribui para agregação de valor e geração de resultados económicos. Para melhor compreensão do assunto da pesquisa, dividimos o enquadramento teórico em três momentos. No primeiro, abordamos o empreendedorismo, no segundo o turismo e, por fim, o empreendedorismo no turismo. O enquadramento teórico permitiu responder à questão: será que o empreendedorismo contribui para agregar valor e gerar resultados económicos na actividade turística? Os resultados do questionário aplicado aos proprietários das empresas turísticas evidenciaram que estes possuem características geralmente patentes nos empreendedores. No entanto, os resultados não são conclusivos quanto ao seu potencial empreendedor. In the present, time the entrepreneurship is driving the businesses development in different sector with emphasis on services quality in order not only satisfaction but also the difficult task of winning the costumers loyalty in the medium and long term. In the tourist market, the costumer’s satisfaction is important in order to remain the activity competitive, because the costumers become more demanding while they become experienced. In this context, the entrepreneurship shows up like a way to develop the tourism, because the expected results of entrepreneurial activities are entry in new businesses, innovation, the aggregation of value and more quality of the products/services. The central objective of this work is to demonstrate the importance of the entrepreneurship in to the tourism and how it contributes for adding value and generating economics results. To better understand the research’s subject, we divided the theoretical framework in three moments. At first one we approached entrepreneurship, then the tourism, and finally, we approached entrepreneurship in the tourism. The theoretical framework to allowed answer to the question: will the entrepreneurship contributes to add value and generate economics results in the tourism? The results of the questionnaire applied to the owners of tourists’ enterprises evidence that they possess the characteristics usually presented by the entrepreneurs. However, the results are not conclusive relatively to their potential entrepreneur.

Patrons d'incorporació sociolaboral immigració llatinoamericana en dos contestos urbans, Barcelona i Manchester

La present memòria de treball presenta les principals conclusions del projecte titulat “Patrons d'incorporació sociolaboral immigració llatinoamericana en dos contestos urbans, Barcelona i Manchester" finançat per la convocatòria Projectes Batista i Roca PBR 2009 i executat pels grups de recerca GEDIME (Grup d’estudis de migracions i minories ètniques) de la UAB, i el Global Urban Research Centre (GURC-University of Manchester). El projecte s’aproxima, des d’un pla estructural i des d’una anàlisi comparativa, al context de recepció d’ambdós territoris (context institucional, social i econòmic), que determina l’estructura d’oportunitats dels immigrants i condiciona les seves estratègies com agents socials, en interacció amb les diferents situacions de cada immigrant (nivell educatiu, situació familiar, cicle vital, classe social, etc.). A través dels seminaris i workshops realitzats en ambdues universitats participants, s'ha establert vincles de col•laboració estable entre els dos grups de recerca implicats en el projecte. Aquest marc de cooperació es valora com una iniciativa que ha de transcendir el temps de desenvolupament d’aquest estudi i que ha de donar lloc a la presentació de nous projectes competitius, publicacions conjuntes, etc. Aquesta opció, valorada com a fonamental pels dos centres de recerca, ha servit per generar un flux d’informació científica permanent entre ambdós centres de recerca.

Red tape and delayed entry

Does cutting red tape foster entrepreneurship in industries with the potential to expand? We address this question by combining the time needed to comply with government entry procedures in 45 countries with industry-level data on employment growth and growth in the number of establishments during the 1980s. Our main empirical finding is that countries where it takes less time to register new businesses have seen more entry in industries that experienced expansionary global demand and technology shifts. Our estimates take into account that proxying global industry shifts using data from only one country or group of countries with similar entry regulations will in general yield biased results.

Human capital and regional development

We investigate the determinants of regional development using a newly constructed database of 1569 sub-national regions from 110 countries covering 74 percent of the world s surface and 97 percent of its GDP. We combine the cross-regional analysis of geographic, institutional, cultural, and human capital determinants of regional development with an examination of productivity in several thousand establishments located in these regions. To organize the discussion, we present a new model of regional development that introduces into a standard migration framework elements of both the Lucas (1978) model of the allocation of talent between entrepreneurship and work, and the Lucas (1988) model of human capital externalities. The evidence points to the paramount importance of human capital in accounting for regional differences in development, but also suggests from model estimation and calibration that entrepreneurial inputs and possibly human capital externalities help understand the data.

Immigration and housing booms: Evidence from Spain

We estimate empirically the effect of immigration on house prices and residentialconstruction activity in Spain over the period 1998-2008. This decade is characterized by both aspectacular housing market boom and a stunning immigration wave. We exploit the variation inimmigration across Spanish provinces and construct an instrument based on the historicallocation patterns of immigrants by country of origin. The evidence points to a sizeable causaleffect of immigration on both prices and quantities in the housing market. Between 1998 and2008, the average Spanish province received an immigrant inflow equal to 17% of the initialworking-age population. We estimate that this inflow increased house prices by about 52% andis responsible for 37% of the total construction of new housing units during the period. Thesefigures imply that immigration can account for roughly one third of the housing boom, both interms of prices and new construction.

Improving Transition Outcomes: CASE (Career And Self Exploration): Replication Template

Replication Template for Improving Transition Outcomes CASE (Career And Self Exploration) Prototype. This concise document explains how your team can implement CASE and the corresponding entrepreneurship component.

Entrepreneurial success and failure: Confidence and fallible judgement

Excess entry or the high failure rate of market-entry decisions is often attributed tooverconfidence exhibited by entreprene urs. We show analytically that whereas excess entryis an inevitable consequence of imperfect assessments of entrepreneurial skill, it does notimply overconfidence. Judgmental fallibility leads to excess entry even when everyone isunderconfident. Self-selection implies greater confidence (but not necessarilyoverconfidence) among those who start new businesses than those who do not and amongsuccessful entrants than failures. Our results question claims that entrepreneurs areoverconfident and emphasize the need to understand the role of judgmental fallibility inproducing economic outcomes.

Excess entry, ambiguity seeking and competence: An experimental investigation

Excess entry refers to the high failure rate of new entrepreneurial ventures. Economic explanations suggest 'hit and run' entrants and risk-seeking behavior. A psychological explanation is that people (entrepreneurs) are overconfident in their abilities (Camerer & Lovallo, 1999). Characterizing entry decisions as ambiguous gambles, we alternatively suggest following Heath and Tversky (1991) that people seek ambiguity when the source of uncertainty is related to their competence. Overconfidence, as such, plays no role. This hypothesis is confirmed in an experimental study that also documents the phenomenon of reference group neglect. Finally, we emphasize the utility that people gain from engaging in activities that contribute to a sense of competence. This is an important force in economic activity that deserves more explicit attention.

Comunidade política, imigração e coesão social: o caso português

This work contributes to an understanding of how the existence of multiple ethnic- cultural belongings in the political community concurs with the maintenance of a socially cohesive and politically united community. Considering the immigration reality in Portugal, we tried to identify the bonds that link immigrants to the political community and how those bonds can be mobilized to integrate immigrants in a common living project inside the national territory. Methodologically, this investigation is based in a qualitative and quantitative analysis of the policies and measures applied in Portugal in the immigration sphere, as well as the results of the empirical work we carried out with two immigration groups (Brazilians and Cape Verdeans) living in Lisbon’s metropolitan area, and the answers to a survey we sent to immigrant associations. The results of this research revealed the existence of a certain political ambivalence concerning the immigrant integration process, which expresses itself to a certain degree in the way national citizens and immigrants appraise the immigrant contribution to Portuguese society. The prevailing and blurred idea states that immigration expenses don’t make up for the benefits, and that is likely to influence the mutual relationship established between the two. Despite the existence of objective situations of social and economic disparity and despite a feeling of discrimination shared between immigrants, it is possible to identify a progressive citizenship universalization and the formal acceptance of immigrant religious and cultural traditions, even though the Portuguese parliament does not reflect such diversity. Thus, we perceive the possibility of warranting specific ethnic and cultural minority rights without the ethnicization or culturalization of political representation, and the general standards that serve as a backbone to the national political community might be enough to warrant that protection. Notwithstanding, some signs suggest that immigrant access to public sphere might not be easy, and this might have repercussions in the visibility and in the public discussion of demands, with outcomes on the type of integration policies Portugal applies.

Vários percursos diversas identificações : descendentes de migrantes cabo-verdianos no Bairro do Talude - Unhos

The research presented here aimed to analyze the processes of integration of Cape Verdeans immigrants descendants of living in the neighborhood of Talude, Town of Unhos, Municipality of Loures. To analyze the central object of research - the process of integration of descendants of migrants in the neighborhood of Talude we tried to answer the following questions, which reflect the objectives of the research:  What are the paths of socialization the descendants of immigrants: at the family, at school, in employment, in the neighborhood and in other activities?  What is the influence of gender relations in the processes of integration of descendants?  What are the perception the of immigrants descendants living in the neighborhood of Talude in relation to how they are viewed by residents of the Town residents in the neighborhood? And the people or society in general? And what influence these perceptions have in their process of integration? This study consists in two parts: the design of the survey, which is depicted on the reason for the choice of topic, the definition of the topic, research objectives, the method that was used in the course of investigation and the framing of the issue. In the second part, the analysis of data in different pathways: family, neighborhood, school, labor market, in other activities, the influence of gender and image(s). As a general conclusion we can say that there are several factors that contribute to the identification of immigrant descendants (there are no apparent factors that predominate) and the images they have of themselves and the Portuguese society in general are diverse.

Active civic participation of immigrants in Portugal

Portugal’s historical past strongly influences the composition of the country’s immigrant population. The main third-country foreign nationals in Portugal originate traditionally from Portuguese-speaking African countries (namely Cape Verde, Angola, Guinea Bissau, and S. Tomé e Príncipe) and Brazil. In 2001, a newly created immigrant status entitled “permanence” authorization uncovered a quantitative and a qualitative change in the structure of immigrant population in Portugal. First, there was a quantitative jump from 223.602 foreigners in 2001 to 364.203 regularized foreigners in 2003. Secondly, there was a substantial qualitative shift in the composition of immigrants. The majority of the new immigrants began coming from Eastern European countries, such as Ukraine, Moldavia, Romania, and the Russian Federation. Thus, European countries outside the E.U. zone now rank second (after African countries) in their contribution of individuals to the stocks of immigrant population in Portugal. The differences between the new and traditional immigration flows are visible in the geographical distribution of immigrants and in their insertion into the labour market. While the traditional flows would congregate around the metropolitan area of Lisbon and in the Algarve, the new migratory flows tend to be more geographically dispersed and present in less urbanized areas of Portugal. In terms of insertion in the labour market, although the construction sector is still the most important industry for immigrant labour, Eastern European workers may also be found in the agriculture and manufacturing sectors. The institutional conditions that encourage immigrants’ civic participation are divided at three different levels: the state, the local, and the civil society levels. At the state level, the High Commissioner for Migrations and Ethnic Minorities is the main organizational structure along with a set of interrelated initiatives operating under specific regulatory frameworks, which act as mediators between state officials and the Portuguese civil society, and more specifically, immigrant communities. At the local level, some municipalities created consultative councils and municipal departments aiming at encouraging the participation and representation of interests from immigrant groups and association in local policies. In the civil society sphere, the main actors in Portugal spurring immigrants civic participation are immigrant associations, mainstream associations directed toward immigration topics, and unions. The legal conditions framing immigrants’ access to social housing, education, health, and social security in Portugal are also considered to be positive. Conditions restricting immigrants’ civic participation are mainly normative and include the Portuguese nationality law, the regulations shaping the political participation of immigrants, namely in what concerns their right to vote, and employment regulations restricting immigrants’ access to public administration positions. Part II of the report focuses on the active civic participation of third country immigrants. First, reasons for the lack of research on this issue in Portugal are explained. On the one hand, the recent immigration history and the more urgent needs regarding school and economic integration kept this issue out of the research spotlight. On the other hand, it was just in the beginning of the 1990s that immigrants took the very first steps toward collective mobilisation. Secondly, the literature review of Portuguese bibliography covers research on third country immigrants’ associative movement, research on local authorities’ policies and discussion about ethnic politics and political mobilisation of immigrants in Portugal. As political mobilisation of these groups has been made mainly through ethnic and/or migrant organisations, a brief history of immigrants' associative movement is given. Immigrant associations develop multiple roles, covering the social, the cultural, the economic and the political domains. Political claiming for the regularisation of illegal immigrants has been a permanent and important field of intervention since the mid-1990s. Research results reveal the com5 plex relations between ethnic mobilisation and the set of legal and institutional frameworks developed by local and national governmental authorities targeted to the incorporation of minority groups. Case studies on the Oeiras district and on the Amadora district are then presented. Conclusions underline that the most active immigrant groups are those from Cape Verde and Guinea Bissau, since these groups have constituted a higher number of ethnic associations, give priority to political claiming and present a more politicised discourse. Reflecting on the future of research on civic participation of third country immigrants in Portugal, the authors state that it would be interesting and relevant to compare the Portuguese situation with those of other European countries, with an older immigration history, and analyse how the Portuguese immigrants’ associative movement will be affected by a changing legal framework and the emergence of new opportunities within the set of structures regarding the political participation of minority groups.

Contributo das TIC na integração de famílias oriundas do Brasil no concelho de Albufeira

Os fenómenos migratórios tem-se acentuado nas últimas décadas, para este facto muito tem contribuído a era globalizada em que nos encontramos. Com a globalização surgiu o desenvolvimento de redes mundiais, nomeadamente sistemas sociais e económicos, facultando o acesso a meios de transporte mais rápidos e baratos, e as comunicações tornaram-se mais fáceis, promovendo e facilitando as deslocações entre países e continentes, de pessoas e bens. Assim, actualmente com o acesso facilitado nas comunicações e nas deslocações, a migração tornou-se uma constante. Perante a quantidade de indivíduos oriundos das mais diversas partes do globo e com a evolução das tecnologias de informação e comunicação, as barreiras culturais foram reduzidas, permitindo uma rápida difusão de ideias e de meios, possibilitando que indivíduos que se encontram em locais geograficamente longínquos possam comunicar com regularidade. Este estudo teve como objectivo conhecer, por um lado, o impacto da utilização das TIC, por parte dos imigrantes de origem brasileira, como forma de manterem o contacto com o país de origem, por outro, o facto de residirem familiares/amigos em Portugal, aquando da sua vinda, podem contribuir para a sua integração. O estudo foi aplicado no Gabinete da família e no Gabinete do Imigrante, da Divisão de Acção Social Saúde e Juventude, da Câmara Municipal de Albufeira. Teve uma amostragem por conveniência que abrangeu 50 indivíduos oriundos do Brasil, residentes em Albufeira. Foi aplicado um inquérito por questionário que permitiu a caracterização da amostra e recolher informações sobre o impacto da utilização das TIC como forma de manter o contacto com o país de origem e a importância das redes sociais no processo de integração. Constituído por 74 questões fechadas, abertas e semi abertas. Fez-se de seguida uma análise quantitativa e qualitativa dos dados recolhidos. Os resultados obtidos sobre esta problemática permitiram percepcionar que o facto de existir uma rede familiar e de amigos, contribui para a integração da família imigrante na sociedade de acolhimento. Ou seja, todo o suporte familiar e a rede de amigos existente facultam ao imigrante condições para que o mesmo se instale no país de acolhimento e se sinta integrado. O facto de os imigrantes comunicarem, por norma, semanalmente com a família no Brasil, bem como utilizarem as tecnologias de informação e comunicação, contribui em muito para o seu bem estar psicológico e emocional. O contacto regular com a família, ainda que através de uma Web cam, proporciona-lhes tranquilidade e minimiza a distância física, uma vez que os podem ver e ouvir sentindo assim o apoio dos mesmos, ajudando-os a permanecer no nosso país. O uso das novas tecnologias são utilizadas para manter a ligação com a comunidade de origem, fomentando os laços familiares e com amigos. Os imigrantes utilizam a internet para comunicar com os indivíduos da mesma nacionalidade, bem como a família/amigos que se encontram no Brasil. O acesso às TIC e o facto de as utilizarem para comunicar com a família e amigos, no país de origem, pode ser considerada como uma rede social de apoio, proporcionando assim aos imigrantes uma integração no país de acolhimento.

Numa urge genderizada: vivências dos espaços

A cidade foi sendo perspetivada como um lugar masculino em que as mulheres (e, em particular, as mulheres imigrantes) não eram cidadãs plenas no sentido em que não adquiriram o acesso integral e livre às ruas e sobreviveram nos interstícios da cidade. Apesar de todas as conquistas das mulheres e do aparente cosmopolitismo das cidades europeias, as cidades continuam a ser espaços genderizados, espaços de conflito e de discriminação, contextos plenos de ameaças e interdições. Neste artigo apresentaremos algumas reflexões sobre a forma como as mulheres imigrantes brasileiras, cabo-verdianas e ucranianas se relacionam com o espaço - cidade de Lisboa - com base nos dados do projeto de investigação da autora financiado pelo Observatório da Imigração “Mulheres imigrantes em Portugal. Memórias, dificuldades de integração e projetos de vida”.

Managing Social-Business Tensions: A Review and Research Agenda for Social Enterprise

In a world filled with poverty, environmental degradation, and moral injustice, social enterprises offer a ray of hope. These organizations seek to achieve social missions through business ventures. Yet social missions and business ventures are associated with divergent goals, values, norms, and identities. Attending to them simultaneously creates tensions, competing demands, and ethical dilemmas. Effectively understanding social enterprises therefore depends on insight into the nature and management of these tensions. While existing research recognizes tensions between social missions and business ventures, we lack any systematic analysis. Our paper addresses this issue. We first categorize the types of tensions that arise between social missions and business ventures, emphasizing their prevalence and variety. We then explore how four different organizational theories offer insight into these tensions, and we develop an agenda for future research. We end by arguing that a focus on social-business tensions not only expands insight into social enterprises, but also provides an opportunity for research on social enterprises to inform traditional organizational theories. Taken together, our analysis of tensions in social enterprises integrates and seeks to energize research on this expanding phenomenon.

Comunidade política, imigração e coesão social: o caso português

O presente trabalho é um contributo para entender em que medida a existência de múltiplas pertenças étnico-culturais na comunidade política é conciliável com a manutenção de uma comunidade socialmente coesa e politicamente unitária. Tendo em conta a realidade imigratória em Portugal, procurou-se saber quais os laços que ligam os imigrantes à comunidade política e em que medida eles podem ser mobilizados para a integração dos imigrantes num projecto comum de vivência em território nacional. Metodologicamente, este trabalho tem por base a análise qualitativa e quantitativa das políticas e medidas adoptados em Portugal em matéria de imigração, bem como, os resultados do trabalho empírico por nós realizado junto de dois grupos de imigrantes (brasileiros e cabo-verdianos) residentes na área metropolitana de Lisboa, assim como os resultados de um questionário enviado às associações de imigrantes. Os resultados da pesquisa apontam para a existência de uma certa ambivalência política no processo de integração dos imigrantes, a qual se reflecte de algum modo na forma como os nacionais e os imigrantes valorizam o contributo dos imigrantes para a sociedade portuguesa, sobressaindo uma ideia difusa generalizada de que os custos da imigração não compensam os seus benefícios, o que provavelmente afectará o relacionamento recíproco. Apesar de situações objectivas de desigualdade social e económica e da percepção de discriminação existente entre os imigrantes, é possível identificar uma progressiva universalização da cidadania e a aceitação formal das tradições religiosas e culturais dos imigrantes, mesmo não sendo o parlamento português representativo dessa diversidade. Deste modo, afigura-se ser possível assegurar direitos específicos de protecção das minorias étnicas e culturais sem que seja necessária a etnicização ou a culturalização da representação política e os princípios gerais que estruturam a comunidade política nacional poderão ser suficientes para assegurar essa protecção. No entanto, existem indícios que sugerem que o acesso dos imigrantes à esfera pública poderá não ser fácil, o que se poderá traduzir na visibilidade e na discussão pública das suas reivindicações, com consequências a nível do tipo de políticas de integração adoptadas em Portugal.