The internet and the changing global media environment

This chapter describes current trends in the global media environment, with a focus on their implications for the management of public agendas and political processes. It assesses the extent to which trends such as the growth of the blogosphere, "citizen journalism," and other forms if user-generated content, have complicated and problematized news and agenda management as engaged in by both media and political elites. It argues that, in large part due to the rise of the internet and the proliferation if online producers of information and commentary, alongside 24-hour news channels such as CNN and Al Jazeera, political and social actors today face a much more complex, chaotic communication environment than ever bifore, an environment characterized as one of cultural chaos. Having outlined the roots of this trend in the emergence of an expanded, globalized public sphere, the chapter goes on to ask if elite control over the political agenda has been eroded, and if it has, what the consequences for governmmt and the exercise if power might be. Can authoritarian regimes in China, the Middle East, and elsewhere survive the onset if internet-fueled global journalism, for example? In a political environment where public opinion is driven and buffeted by news coverage if unprecedented speed and volume, can democratic governments retain sufficient control over decision- and policy-making processes to enable competent social administration al'ld political management? Can the citizens of contemporary democracies use the emerging media environment to enhance elite accountability and strengthen the democratic process? The chapter concludes that the changing global media environment has the potmtial to strengthen democratic processes, though there is no sil'lgle template for the impact of the internet and other new media on specific countries.

Maintaining shared knowledge of acquaintance : methods people use to establish who knows whom

Acquaintance is a fundamental determinant of how people behave when interacting with one another. This article focuses on how this type of personal knowledge is an important consideration for people as social actors. Studying naturally-occurring social encounters, I describe how speakers use particular references to convey whether a recipient should be able to recognise a non-present third party. On some occasions, however, the presumption of recognisability or non-recognisability that underpins the use of a particular reference proves questionable. By exploring how recipients can challenge reference forms, and thereby reject claims of either recognisability or non-recognisability, I explain how people establish and maintain a shared understanding of who knows whom. I conclude by discussing motivations for this behaviour, and thereby contribute to understanding the commonsense reasoning that underpins orderly conduct in this aspect of social encounters.

Reputation and Legitimacy : accreditation and rankings to assess organizations

A key perspective on reputation is that of assessment. Much of the communication literature focuses on the influence organizations have on impression formation. This chapter however suggests that in order to understand reputation assessment, it is also important to understand the related concept of legitimacy. It addresses two approaches to understanding reputation namely accreditation and ranking. Accreditation alludes to concepts of legitimacy in which firms may acquire credibility by meeting formalized standards of certification. Ranking deals with categorizing and rating organizational reputations so that they may be assessed relative to one another. The chapter explores the various ways in which the mechanisms of accreditation and ranking operate and the role of social actors in developing and applying them. Ranking systems that provide the mechanism for comparing organizations and assessing their relative value are also explored.

The younger audience : children and broadcasting in New Zealand

The role and influence of media in the The lives of children are ongoing sources of public, political and academic debates. These debates move back and forth along a care-control continuum (Cohen, 1997), and reflect a commitment both to educate children and to regulate their media experiences. Rapid advancements in computer technologies have vastly expanded the range of media experiences available to children. The development of Internet information and the rapid expansion of channels as a result of digital television have created increasingly accessible and diverse sources of media for children. These media are instantaneous and, in some circumstances, constantly available. As a result, a substantial body of international research has emerged that examines the influence of media consumption on children. How much time do children spend interacting with media? What sorts of media do they access? Are media harmful or beneficial to children? If so, in which contexts? Do media influence children’s personal development? And what role should governments, broadcasters and independent producers play in the regulation of the media? These questions remain central to contemporary debates about children and the media. This paper examines current patterns of television and radio consumption by New Zealand children in the context of household and peer environments. It explores parental attitudes towards and responsibilities for the protection of children in relation to broadcast media. The paper also aims to provide children with a voice by exploring their views about media content, and how they feel about the controls and regulations currently placed on their media consumption. Children do not constitute a unitary social category. They comprise a disparate group with diverse cultures and styles that must be examined from within. Rather than treating and studying children as inferior and underdeveloped beings, it is important to identify children as individual social actors (Smith, Taylor & Gollop, 2000). Children are often viewed as passive, invisible and irrational. However, a growing body of scholarship recognises that children are a heterogeneous group with valid and meaningful life experiences that must be accessed and analysed within specific cultural contexts (Burman, 1994; Atwool, 2000). In order to understand the media consumption habits of children and to explore issues of regulatory responsibility, it was essential to access children and their families. To this end, and within a New Zealand context, this paper enters relatively uncharted waters. To date, there are no other comprehensive New Zealand-based research projects that specifically identify the attitudes and behaviours of children in relation to broadcast media, and broadcasting standards.

User-led innovation in call center knowledge work

So called “knowledge work” is seen as integral to post-industrial society and, for some, information and communications technologies (ICTs) are critical enablers of the associated practices. Many still propose the technologically deterministic route of rolling out ICTs and expecting that users will, and indeed can, “download” what they know into a system that can then be used in a number of ways. This approach is usually underpinned by the predominant assumption that the system will be developed by one group (developers) and used by another group (users). In this paper, we report on an exploratory case study of the enactment of ICT supported knowledge work in a human resources contact center which illustrates the negotiable boundary between the developer and user in local level innovation processes. Drawing upon ideas from the social shaping of technology, we examine how discussions regarding producer-user relations in innovation processes require a degree of greater sophistication as we show how users often develop (or produce) technologies and work practices in situ—in this case, to enable knowledge work practices and contribute to the project of constructing the knowledge component of professional identity. Much has been made of contextualizing the user; further work is required to contextualize the developer as a user and understand the social actors in ICT innovation environments who straddle both domains

Regulating Food Consumption : Studies of change and variation in Europe

The role of people as buyers and eaters of food has changed significantly. From being protected by a paternalistic welfare state, people appear to be accorded more freedom and responsibility as individuals, where attention is redirected from the state towards market relations. Many have asserted that these changes are accompanied by fragmentation, individualisation, and privatisation, leading to individual uncertainty and lack of confidence. But empirical observations do not always confirm this, distrust is not necessarily growing and while responsibilities may change, the state still plays an active role. This dissertation explores changing relationships between states and markets, on the one hand, and ordinary people in their capacities as consumers and citizens, on the other. Do we see the emergence of new forms of regulation of food consumption? If so, what is the scope and what are the characteristics? Theories of regulation addressing questions about individualisation and self-governance are combined with a conceptualisation of consumption as processes of institutionalisation, involving daily routines, the division of labour between production and consumption, and the institutional field in which consumption is embedded. The analyses focus on the involvement of the state, food producers and scientific, first of all nutritional, expertise in regulating consumption, and on popular responses. Two periods come out as important, first when the ideas of “designing the good life” emerged, giving the state a very particular role in regulating food consumption, and, second, when this “designing” is replaced by ideas of choice and individual responsibility. One might say that “consumer choice” has become a mode of regulation. I use mainly historical studies from Norway to analyse the shifting role of the state in regulating food consumption, complemented with population surveys from six European countries to study how modernisation processes are associated with trust. The studies find that changing regulation is not only a question of societal or state vs individual responsibilities. Degrees of organisation and formalisation are important as well. While increasing organisation may represent discipline and abuses of power (including exploitation of consumer loyalty), organisation can also, to the consumer, provide higher predictability, systems to deal with malfeasance, and efficiency which may provide conditions for acting. The welfare state and the neo-liberal state have very different types of solutions. The welfare state solution is based on (national) egalitarianism, paternalism and discipline (of the market as well as households). Such solutions are still prominent in Norway. Individualisation and self-regulation may represent a regulatory response not only to a declining legitimacy of this kind of interventionism, but also increasing organisational complexity. This is reflected in large-scale re-regulation of markets as well as in relationships with households and consumers. Individualisation of responsibility is to the consumer not a matter of the number of choices that are presented on the shelves, but how choice as a form of consumer based involvement is institutionalised. It is recognition of people as “end-consumers”, as social actors, with systems of empowerment politically as well as via the provisioning system. ‘Consumer choice’ as a regulatory strategy includes not only communicative efforts to make people into “choosing consumers”, but also the provision of institutions which recognise consumer interests and agency. When this is lacking we find distrust as representing powerlessness. Individual responsibility-taking represents agency and is not always a matter of loyal support to shared goals, but involves protest and creativity. More informal (‘communitarian’) innovations may be an indication of that, where self-realisation is intimately combined with responsibility for social problems. But as solutions to counteract existing imbalances of power in the food market the impacts of such initiatives are probably more as part of consumer mobilisation and politicisation than as alternative provisioning.

Discursive (de)legitimation of a contested Finnish greenfield investment project in Latin America

Despite the central role of legitimacy in corporate social responsibility debate, little is known of subtle meaning-making processes through which social actors attempt to establish or de-establish legitimacy for socially contested corporate undertakings, and through which they, at the same time, struggle to define the proper social role and responsibility of corporations. We investigated these processes in the context of the intense socio-political conflict around the Finnish forest industry company Metsa¨-Botnia’s world-scale pulp mill in Uruguay. A critical discursive analysis of Finnish media texts highlights three types of struggle that characterized the media coverage: legalistic argumentation, truth fights, and political battles. Interestingly, this case illustrates how the corporate representatives — with the help of the national media — tend to frame the issue in legalistic terms, emphasize their expert knowledge in technical and environmental evaluations, and distance themselves from political disputes. We argue that similar tendencies are likely to characterize corporate social responsibility debates more generally.

'... the walls fell down but the blokes just coded ...' - Varieties of stability in software product development during organizational restructurings

Many Finnish IT companies have gone through numerous organizational changes over the past decades. This book draws attention to how stability may be central to software product development experts and IT workers more generally, who continuously have to cope with such change in their workplaces. It does so by analyzing and theorizing change and stability as intertwined and co-existent, thus throwing light on how it is possible that, for example, even if ‘the walls fall down the blokes just code’ and maintain a sense of stability in their daily work. Rather than reproducing the picture of software product development as exciting cutting edge activities and organizational change as dramatic episodes, the study takes the reader beyond the myths surrounding these phenomena to the mundane practices, routines and organizings in product development during organizational change. An analysis of these ordinary practices offers insights into how software product development experts actively engage in constructing stability during organizational change through a variety of practices, including solidarity, homosociality, close relations to products, instrumental or functional views on products, preoccupations with certain tasks and humble obedience. Consequently, the study shows that it may be more appropriate to talk about varieties of stability, characterized by a multitude of practices of stabilizing rather than states of stagnation. Looking at different practices of stability in depth shows the creation of software as an arena for micro-politics, power relations and increasing pressures for order and formalization. The thesis gives particular attention to power relations and processes of positioning following organizational change: how social actors come to understand themselves in the context of ongoing organizational change, how they comply with and/or contest dominant meanings, how they identify and dis-identify with formalization, and how power relations often are reproduced despite dis-identification. Related to processes of positioning, the reader is also given a glimpse into what being at work in a male-dominated and relatively homogeneous work environment looks like. It shows how the strong presence of men or “blokes” of a particular age and education seems to become invisible in workplace talk that appears ‘non-conscious’ of gender.

Migración y misión : una mirada desde Aparecida

Resumen: Considerando la preocupación de los obispos latinoamericanos y del Caribe en la V Conferencia General de Aparecida sobre los migrantes como nuevos actores sociales destinatarios de la evangelización y futuros misioneros, se hace una reflexión interdisciplinaria, entre la teología y las ciencias sociales, sobre el trabajador migrante como lugar teológico. Poniendo en equivalencia las categorías de éxodo y migración, se intenta hacer manifiesto el camino del esfuerzo del trabajador migrante que, en tiempos de globalización, ve en el trabajo una vía de movilidad social ascendente desde la pobreza del ser a la dignidad del trabajador asalariado como creatura de Dios. Como ejemplo de solidaridad, de trabajadores misionando en función de trabajadores, se presenta el caso de la integración regional sindical en red, y sus modos de irrupción en el mundo de la determinación

La idea de “Nación” en el lenguaje político hispanoamericano, 1808-1814 : los límites monárquicos de la imaginación liberal

Resumen: Este trabajo aborda el concepto de Nación y otros relacionados con la noción de soberanía en el lenguaje político hispanoamericano para el período 1808-1814. Se analizan algunos trabajos que dan cuenta de los diversos significados asociados a este concepto en los procesos revolucionarios americano y español. Las distintas concepciones sostenidas por los actores sociales del período señalado se vinculan luego en perspectiva con su posible derivación como proyección de la Nación en la cultura constituyente de Cádiz.

La configuración del espacio en la historiografía castellana bajomedieval : una microlectura

Resumen: El trabajo se centra en el análisis de la representación del espacio en tres episodios incluidos en sendas crónicas de mediados del siglo XIV: la “Leyenda de los jueces de Castilla” (tal y como se conserva en el Ms. 431 de la Biblioteca Nacional de Madrid), la “Leyenda del pecho de los fijosdalgo” (según la Primera Crónica General) y el levantamiento de la nobleza en Lerma en 1272 (en la Crónica de Alfonso X). En cada uno de estos episodios la glera de Burgos se constituye en un escenario privilegiado en la confrontación de la nobleza con el rey y contribuye a la configuración de la subjetividad de estos actores sociales en virtud de un particular entrelazamiento de temas históricos y legendarios. El espacio adquiere, así, una nueva significación que lo liga social y políticamente a este estamento convirtiéndose en un emblema con una fuerte carga simbólica.

Quando o legislativo não legisla - : o caso do projeto de lei nº 1151/1195, que disciplina a união civil entre pessoas do mesmo sexo

Analisa as repercussões sociais e os sucedâneos jurídicos à falta de regulamentação em lei de usos e costumes, já incorporados ao modus vivendi da sociedade, de populações de orientação sexual minoritária. Toma-se como paradigma dessa situação, o Projeto de lei nº 1.151/1995, de autoria da ex-deputada federal Marta Suplicy, que visa a instituir a união civil homossexual, reformada depois para parceria civil registrada entre pessoas do mesmo sexo. Tramitando há mais de 13 anos na Câmara dos Deputados, e aprovado por unanimidade pela Comissão Especial que o analisou, aguarda penosamente a apreciação do Plenário daquela Casa de Leis. Por isso, desamparados em suas demandas, os atores sociais envolvidos buscam outros foros onde possam ser ouvidos.

Política, institucional ou pública? Uma reflexão sobre a mídia legislativa da Câmara dos Deputados

As condições de produção jornalística das mídias legislativas da Câmara dos Deputados são apresentadas neste trabalho a partir de três eixos de análise: cultura política, cultura jornalística e cultura institucional. Delineados para explicar as interferências e influências de diferentes campos sociais na atividade jornalística, esses conceitos são explicitados através dos dados empíricos coletados por meio de observação-participante e entrevistas em profundidade com os atores envolvidos no processo. As duas técnicas de caráter etnográfico foram utilizadas na construção de uma etnografia da produção das quatro mídias legislativas mantidas pela instituição: TV Câmara, Agência Câmara, Rádio Câmara e Jornal da Câmara. A conclusão do trabalho apresenta uma reflexão sobre os conceitos de comunicação política, comunicação institucional e comunicação pública, conforme eles aparecem nos veículos de comunicação do Parlamento.

Brasil e Portugal : interferências lusitanas na identidade político-parlamentar brasileira

Unidos por motivos históricos, é inegável que tendo sido colônia portuguesa, o Brasil herdou valores e características do Parlamento português. Assim, esta pesquisa bibliográfica e documental visa apontar alguns aspectos relevantes para o entendimento da identidade política brasileira e das atuais feições do nosso parlamento. Por meio da comparação da trajetória histórica dos Parlamentos desses países, as particularidades institucionais atuais, assim como seus sistemas legislativos, tornou-se possível a identificação de determinados elementos de nossa cultura política. Esta significando o cotidiano, os comportamentos e ações de atores sociais, os rituais e as tradições parlamentares. Percebeu-se, ademais, que algumas práticas político-parlamentares brasileiras estão fortemente marcadas por heranças legislativas portuguesas, tais como a tradição do envio da Mensagem Presidencial no início de cada Sessão Legislativa do Congresso Nacional brasileiro, bem como o ato de abrir as sessões legislativas ordinárias e extraordinárias nos Plenários das duas Casas com menção a Deus, demonstrando a permanência de valores religiosos, fruto da colonização por um país fervorosamente católico como Portugal.

Redes sociales y correspondencia epistolar. Del análisis cualitativo de las relaciones personales a la reconstrucción de redes egocentradas

[ES] En Historia, la correspondencia epistolar privada, en cuanto medio de comunicación entre personas, es la única fuente documental que revela las interacciones directas, no mediatizadas institucionalmente, entre actores sociales. El artículo explora las posibilidades de esta fuente tanto para el análisis cualitativo e intensivo de las relaciones personales como para reconstruir la “red egocentrada” del receptor de las cartas y llevar a cabo un análisis efectivo de redes sociales, aplicando los métodos y parámetros del “Social Network Analysis”. A partir de dos ejemplos centrados en epistolarios del siglo XVIII, los autores muestran las posibilidades y limitaciones de los análisis cualitativos clásicos y el interés de las aportaciones específicas del análisis de redes egocentradas, abogando por la combinación de ambas metodologías.