818 resultados para Quality of nursing care
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Background: Evaluation of health-related quality of life (HRQL) is important in improving the quality of patient care. Methods: The HeartQoL Project, with cross-sectional and longitudinal phases, was designed to develop a core ischemic heart disease (IHD) specific HRQL questionnaire, to be called the HeartQoL, for patients with angina, myocardial infarction (MI), or ischemic heart failure. Patients completed a battery of questionnaires and Mokken scaling analysis was used to identify items in the HeartQoL questionnaire. Results: We enrolled 6384 patients (angina, n = 2111, 33.1%; MI, n = 2351, 36.8%; heart failure, n = 1922, 30.1%) across 22 countries and 15 languages. The HeartQoL questionnaire comprises 14-items with 10-item physical and 4-item emotional subscales which are scored from 0 (poor HRQL) to 3 (better HRQL) with a global score if needed. The mean baseline HeartQoL global score was 2.2 (±0.5) in the total group and was different (p < 0.001) by diagnosis (MI, 2.4 ± 0.5; angina, 2.2 ± 0.6; and heart failure, 2.1 ± 0.6). Conclusion: The HeartQoL questionnaire, with global and subscale scores, has the potential to allow clinicians and researchers to (a) assess baseline HRQL, (b) make between-diagnosis comparisons of HRQL, and (c) evaluate change in HRQL in patients with angina, MI, or heart failure with a single IHD-specific HRQL instrument.
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BACKGROUND: Adults use the Internet for weight loss information, sometimes by participating in discussion forums. Our purpose was to analyze the quality of advice exchanged on these forums. METHODS: This was a retrospective analysis of messages posted to 18 Internet weight loss forums during 1 month in 2006. Advice was evaluated for congruence with clinical guidelines; potential for causing harm; and subsequent correction when it was contradictory to guidelines (erroneous) or potentially harmful. Message- and forum-specific characteristics were evaluated as predictors of advice quality and self-correction. RESULTS: Of 3368 initial messages, 266 (7.9%) were requests for advice. Of 654 provisions of advice, 56 (8.6%) were erroneous and 19 of these 56 (34%) were subsequently corrected. Forty-three (6.6%) provisions of advice were harmful, and 12 of these 43 (28%) were subsequently corrected. Messages from low-activity forums (fewer messages) were more likely than those from high-activity forums to be erroneous (10.6% vs 2.4%, P < .001) or harmful (8.4% vs 1.2%, P < .001). In high-activity forums, 2 of 4 (50%) erroneous provisions of advice and 2 of 2 (100%) potentially harmful provisions of advice were corrected by subsequent postings. Compared with general weight loss advice, medication-related advice was more likely to be erroneous (P = .02) or harmful (P = .01). CONCLUSIONS: Most advice posted on highly active Internet weight loss forums is not erroneous or harmful. However, clinical and research strategies are needed to address the quality of medication-related advice.
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BACKGROUND: Adults use the Internet for weight loss information, sometimes by participating in discussion forums. Our purpose was to analyze the quality of advice exchanged on these forums. METHODS: This was a retrospective analysis of messages posted to 18 Internet weight loss forums during 1 month in 2006. Advice was evaluated for congruence with clinical guidelines; potential for causing harm; and subsequent correction when it was contradictory to guidelines (erroneous) or potentially harmful. Message- and forum-specific characteristics were evaluated as predictors of advice quality and self-correction. RESULTS: Of 3368 initial messages, 266 (7.9%) were requests for advice. Of 654 provisions of advice, 56 (8.6%) were erroneous and 19 of these 56 (34%) were subsequently corrected. Forty-three (6.6%) provisions of advice were harmful, and 12 of these 43 (28%) were subsequently corrected. Messages from low-activity forums (fewer messages) were more likely than those from high-activity forums to be erroneous (10.6% vs 2.4%, P < .001) or harmful (8.4% vs 1.2%, P < .001). In high-activity forums, 2 of 4 (50%) erroneous provisions of advice and 2 of 2 (100%) potentially harmful provisions of advice were corrected by subsequent postings. Compared with general weight loss advice, medication-related advice was more likely to be erroneous (P = .02) or harmful (P = .01). CONCLUSIONS: Most advice posted on highly active Internet weight loss forums is not erroneous or harmful. However, clinical and research strategies are needed to address the quality of medication-related advice.
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The purposes of this study were to examine (1) the relationship between selected components of the content of prenatal care and spontaneous preterm birth; and (2) the degree of comparability between maternal and caregivers' responses regarding the number of prenatal care visits, selected components of the content of prenatal care, and gestational age, based on analyses of the 1988 National Maternal and Infant Health Survey conducted by the National Centers for Health Statistics. Spontaneous preterm birth was subcategorized into very preterm and moderately preterm births, with term birth as the controls. The study population was limited to non-Hispanic Anglo- and African-American mothers. The racial differences in terms of birth outcomes were also compared.^ This study concluded that: (1) there was not a high degree of comparability (less than 80%) between maternal and prenatal care provider's responses regarding the number of prenatal care visits and the content of prenatal care; (2) there was a low degree of comparability (less than 50%) between maternal and infant's hospital of delivery responses regarding gestational age at birth; (3) there were differences in selected components of the content of prenatal care between the cases and controls, overall and stratified by ethnicity (i.e., hemoglobin/hematocrit test, weight measurement, and breast-feeding counseling), but they were confounded with missing values and associated preterm delivery bias; (4) there were differences in selected components of the content of prenatal care between Anglo- and African-American cases (i.e., vitamin/mineral supplement advice, weight measurement, smoking cessation and drug abuse counseling), but they, too, were difficult to interpret definitively due to item nonresponse and preterm delivery biases; (5) no significant predictive association between selected components of the content of prenatal care and spontaneous preterm birth was found; and (6) inadequate/intermediate prenatal care and birth out of wedlock were found to be associated with moderately preterm birth.^ Future research is needed to examine the validity of maternal and prenatal care providers' responses and identify the sources of disagreement between their responses. In addition, further studies are needed to examine the relationship between the quality of prenatal care and preterm birth. Finally, the completeness and quality of patient and provider data on the utilization and content of prenatal care needs to be strengthened in subsequent studies. ^
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This historical study uses qualitative methods to analyze and describe the components of the material world of nursing care in Spain between 1855 and 1955 based on the analysis of eight nurse training manuals. A total of 360 objects and 45 procedures were recorded. Manual analysis was carried out concurrently with data collection based on the Grounded Theory approach. Findings show that the material world of health care was composed of objects that were handed down by the medical profession to health care professionals and adapted objects, improvised mainly out of everyday household items. While the handing down of medical tools and instruments could be said to be a theoretical and technical achievement, it is not clear whether it was also a scientific accomplishment. The improvisation of objects out of everyday household items promoted by the manuals highlights the artisan-like and ingenious nature of nursing practice, which should be explored further in future studies to provide a greater understanding and promote the recognition of these objects as a health care technology.
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Background: Acute hospital general medicine services care for ageing complex patients, using the skills of a range of health-care providers. Evidence suggests that comprehensive early assessment and discharge planning may improve efficiency and outcomes of care in older medical patients. Aim: To enhance assessment, communication, care and discharge planning by restructuring consistent, patient-centred multidisciplinary teams in a general medicine service. Methods: Prospective controlled trial enrolling 1538 consecutive medical inpatients. Intervention units with additional allied health staff formed consistent multidisciplinary teams aligned with inpatient admitting units rather than wards; implemented improved communication processes for early information collection and sharing between disciplines; and specified shared explicit discharge goals. Control units continued traditional, referral-based multidisciplinary models with existing staffing levels. Results: Access to allied health services was significantly enhanced. There was a trend to reduced index length of stay in the intervention units (7.3 days vs 7.8 days in control units, P = 0.18), with no change in 6-month readmissions. in-hospital mortality was reduced from 6.4 to 3.9% (P = 0.03); less patients experienced functional decline in hospital (P = 0.04) and patients' ratings of health status improved (P = 0.02). Additional staffing costs were balanced by potential bed-day savings. Conclusion: This model of enhanced multidisciplinary inpatient care has provided sustainable efficiency gains for the hospital and improved patient outcomes.
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© The Author 2015. Published by Oxford University Press on behalf of the British Geriatrics Society. All rights reserved. For Permissions, please email: journals.permissions@oup.com.
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Purpose To examine patient-reported outcome (PRO) in a selected group of Swedish patients about to receive anti-vascular endothelial growth factor (VEGF) treatment for diabetic macular edema (DME). Material and methods In this cross-sectional study, 59 patients with diabetes mellitus, who regularly visited the outpatient eye-clinics, were included. Sociodemographic and clinical data were collected and the patients completed PRO measures before starting anti-VEGF treatment. PRO measures assessed eye-specific outcomes (NEI-VFQ-25) and generic health-related quality of life (SF-36). Results The participants consisted of 30 men and 29 women (mean age, 68.5 years); 54 (92 %) patients had type 2 diabetes; Five (9%) patients had moderate or severe visual impairment; 28 (47 %) were classified as having mild visual impairment. Some of the patients reported overall problems in their daily lives, such as with social relationships, as well as problems with impaired sight as a result of reduced distance vision. Conclusions Further studies are needed to investigate PRO factors related to low perceived general health in this patient population. It is important to increase our understanding of such underlying mechanisms to promote improvements in the quality of patient care.
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BACKGROUND: The identification of patients' health needs is pivotal in optimising the quality of health care, increasing patient satisfaction and directing resource allocation. Health needs are complex and not so easily evaluated as health-related quality of life (HRQL), which is becoming increasingly accepted as a means of providing a more global, patient-orientated assessment of the outcome of health care interventions than the simple medical model. The potential of HRQL as a surrogate measure of healthcare needs has not been evaluated. OBJECTIVES AND METHOD: A generic (Short Form-12; SF-12) and a disease-specific questionnaire (Seattle Angina Questionnaire; SAQ) were tested for their potential to predict health needs in patients with acute coronary disease. A wide range of healthcare needs were determined using a questionnaire specifically developed for this purpose. RESULTS: With the exception of information needs, healthcare needs were highly correlated with health-related quality of life. Patients with limited enjoyment of personal interests, weak financial situation, greater dependency on others to access health services, and dissatisfaction with accommodation reported poorer HRQL (SF-12: p < 0.001; SAQ: p < 0.01). Difficulties with mobility, aids to daily living and activities requiring assistance from someone else were strongly associated with both generic and disease-specific questionnaires (SF-12: r = 0.46-0.55, p < 0.01; SAQ: r = 0.53-0.65, p < 0.001). Variables relating to quality of care and health services were more highly correlated with SAQ components (r = 0.33-0.59) than with SF-12 (r = 0.07-0.33). Overall, the disease-specific Seattle Angina Questionnaire was superior to the generic Short Form-12 in detecting healthcare needs in patients with coronary disease. Receiver-operator curves supported the sensitivity of HRQL tools in detecting health needs. CONCLUSION: Healthcare needs are complex and developing suitable questionnaires to measure these is difficult and time-consuming. Without a satisfactory means of measuring these needs, the extent to which disease impacts on health will continue to be underestimated. Further investigation on larger populations is warranted but HRQL tools appear to be a reasonable proxy for healthcare needs, as they identify the majority of needs in patients with coronary disease, an observation not previously reported in this patient group
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The purpose of this paper is to explore through narrative accounts one family's expérience of critical care, after the admission of a family member to an Intensive Care Unit (ICU) and their subséquent death five weeks later. Numerous studies support the need for effective communication and clear information to be given to the family. In this instance it was évident from their stories that there were numerous barriers to communication, including language and a lack of insight into the needs of the family. Many families do not understand the complexities of nursing care in an ICU so lack of communication by nursing staff was identified as uncaring behavior and encounters. Facilitating a family's proximity to a dying patient and encouraging them to participate in care helps to maintain some sensé of personal control. Despite a commitment to involving family members in care, which was enshrined in the Unit Philosophy, relatives were banished to the waiting room for hours. They experienced feelings of powerlessness and helplessness as they waited with other relatives for news following investigations or until 'the doctor had completed his rounds'. Explanations of "we must make 'the patient' comfortable" was no consolation for those who wished to be involved in care. The words "I'il call you when we are ready" became a mantra to the forgotten families who waited patiently for those with power to admit them to the ICU. Implications are this family felt they were left alone to cope with the traumatic expériences leading up to and surrounding the death. They felt mainly supported by the priest, who not only administered the last rites but provided spiritual support to the family and dealt sensitively with many issues. Paternalism in décision making when there is a moral obligation to ensure that discussions on end of life dilemmas are an inclusive process with families, doctors, nurses was not understood, therefore it caused conflict within the family over EOL décision making. The family felt that the opportunity to share expériences through telling and retelling their stories would enable them to reconfigure the past and create purpose in the future.
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Spirituality is considered a dimension of nursing care, which is often recognized as being neglected, mainly due to a lack of education. Several studies have addressed nursing students’ perceptions and skills for providing spiritual care, but there is little evidence on how spirituality is addressed in undergraduate nursing curricula. This study comprised Portuguese and Brazilian nursing schools (from São Paulo) and describes how spirituality is addressed in undergraduate nursing curricula. It is descriptive and the survey research was performed in 2014–2015. The questionnaire was composed of closed and open-ended questions and was sent by e-mail. A total of 129 answers were obtained, mostly from Portugal. Results indicated that several curricular units include spirituality, although having different contents. The learning outcomes are consistent with improving nursing students’ integral education, developing the clinical reasoning regarding spirituality, and improving the assessment of the patient across the life span. Nevertheless, it seems that spirituality is poorly addressed in clinical practice. Few nursing schools have courses or curricular units specifically dealing with spirituality, but they do provide some form of teaching on the subject. No standard curriculum exists, but teachers believe that it is a very important subject that should be included in the courses taught.
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O objeto deste estudo são os eventos hemorrágicos em pacientes críticos que utilizam infusão contínua de heparina sódica. Tem como objetivo geral propor cuidados de enfermagem para pacientes que recebem infusão contínua de heparina, a fim de aumentar a segurança do paciente e reduzir a ocorrência de hemorragia, com base nos fatores de risco. Esta pesquisa procura contribuir com a farmacovigilância da heparina e com a qualidade da assistência de enfermagem. Trata-se de um estudo de coorte retrospectivo, com análise em prontuário, desenvolvido em unidade intensiva e semi-intensiva de um hospital público do Rio de Janeiro. Foram investigados 867 prontuários de 2010 a 2011, encontrando-se uma população de 79 pacientes que fizeram uso de heparina sódica em infusão contínua. As variáveis do estudo foram submetidas a tratamentos estatísticos não paramétricos e a medidas de associação. Os resultados apontam entre os pacientes três diagnósticos: fibrilação atrial, trombose venosa profunda e síndrome coronariana; percebe-se ainda predomínio do sexo feminino (58,23%) e de idosos (md=65 anos). A taxa de eventos hemorrágicos foi de 21,52% e se mostrou mais elevada quando comparada a outros estudos. Evidencia-se que pacientes com TTPa maior do que 100s tem um risco 9,29 vezes maior de apresentar eventos hemorrágicos. Todos os fatores de risco idade maior do que sessenta anos, hipertensão arterial sistêmica, TTPa maior do que 100s, uso prévio de anticoagulante e insuficiência renal apresentam associação positiva com a presença de evento hemorrágico. Entre os pacientes com eventos hemorrágicos, 94,16% apresentam um ou mais fatores de risco para sangramento. Os eventos hemorrágicos foram identificados na pele (47,37%), em sítio de punção, nas vias aéreas, no sistema geniturinário (15,79%) e no sistema gastrointestinal (10,53%). A maioria (55%) dos eventos hemorrágicos foi classificada com tipo 2 de BARC. Na associação entre o dispositivo invasivo utilizado e o tipo de sangramento, 100% dos pacientes com sangramento de via aérea ou do sistema gastrointestinal utilizavam sonda nasoentérica. Paciente com cateter vesical de demora (CVD) tem sete vezes mais risco de hematúria quando comparados com pacientes sem CVD; já pacientes com acesso venoso periférico tem menos risco de sangramento de sítio de punção quando comparados ao pacientes com acesso venoso central (RR= 0,74; 1,29). Essas associações norteiam a assistência de enfermagem e sugerem que o enfermeiro seja cauteloso ao realizar esses procedimentos nos pacientes com heparina sódica. Frente às variações no TTPa dosado, analisou-se o seguimento do protocolo e detectou-se que, nos pacientes com eventos hemorrágicos, a taxa de erro no ajuste da infusão foi maior (76,24%) quando comparada com os pacientes sem eventos hemorrágicos (39,05%). Ao se associar a taxa de erro da infusão com a presença de evento hemorrágico, evidencia-se que, quando a heparina não é ajustada segundo o protocolo, aumenta-se em 3,3 vezes o risco de evento hemorrágico. Portanto, para garantir o uso seguro na infusão de heparina, descrevem-se alguns cuidados específicos de enfermagem baseados nos fatores de risco e na indicação clínica de cada paciente.
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A investigação tem demonstrado que os enfermeiros tendem a interagir menos e a centrarem-se mais em cuidados físicos na prestação de cuidados a idosos dependentes, confusos e/ou desorientados. Contudo a literatura em enfermagem demonstra que a interacção social com pacientes dependentes é importante, pois permite melhoria da sua situação clínica e melhor reintegração. Este estudo exploratório procura contribuir para compreender melhor como se pode promover a qualidade dos cuidados de enfermagem a idosos dependentes em três contextos: hospital, cuidados continuados e em centro de saúde (domiciliares). Procura-se contribuir para a sensibilização e formação de enfermeiros na prestação de cuidados de qualidade a idosos dependentes e melhor definir cuidados relacionais a estas pessoas. Especificamente este estudo procura: i) identificar os cuidados de enfermagem a prestar aos pacientes idosos dependentes; ii) aprofundar o conhecimento sobre as dificuldades/obstáculos (emocionais, institucionais, relacionais, …) dos enfermeiros na promoção de uma relação de cuidados mais expressivos a idosos dependentes; iii) identificar factores que facilitam e dificultam a prestação de cuidados mais relacionais; iv) identificar modos de fomentar, sensibilizar e motivar os enfermeiros para a prestação de cuidados a pessoas idosas dependentes. A metodologia adoptada neste estudo é o PhotoVoice, aplicado a 3 grupos de enfermeiros que prestam cuidados a idosos dependentes em 3 contextos: hospital; comunidade (centro de saúde); cuidados continuados. Assim, abrangem-se os três principais contextos em que o idoso dependente pode estar inserido e o enfermeiro presta cuidados. A amostra envolve 12 enfermeiros (3 de contexto hospitalar, 3 de cuidados continuados e 6 de centro de saúde), com idades entre os 22 e 43 anos, 10 do sexo feminino. Os principais resultados sugerem que a promoção dos cuidados de enfermagem a pessoas idosas dependentes envolve: i) trabalho e decisão em equipa multidisciplinar; ii) mais recursos materiais e humanos; iii) melhores condições físicas e formação adequada. Paralelamente, o principal obstáculo à prestação de cuidados de enfermagem de qualidade nos três contextos centra-se na escassez de recursos e na desorganização, que se traduzem em falta de tempo, desordem e frustração. Além disso, os participantes salientam a importância do envolvimento da família, considerada parte da unidade de cuidado.
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As alterações introduzidas pela actual reforma da Administração Pública preconizam uma gestão determinada por objectivos motivando os trabalhadores para um desempenho de qualidade reconhecendo o mérito e a excelência. A avaliação de desempenho dos enfermeiros regulamentada desde 1993, estabelece como princípios orientadores a objectividade, a continuidade, a flexibilidade e a periodicidade, em que a atribuição de uma menção qualitativa resulta da avaliação contínua centrada no conteúdo funcional de cada categoria profissional. A abordagem da justiça organizacional justifica-se, tendo em conta os efeitos das percepções de (in)justiça nas atitudes e comportamentos das pessoas. Essas reacções podem ter efeitos directos e indirectos no funcionamento dos grupos e da organização. Neste contexto, surge este estudo, não experimental, transversal e correlacional de tipo quantitativo, para o qual definimos como objectivos fundamentais: conhecer o nível de satisfação dos enfermeiros com o processo de avaliação de desempenho e variáveis relacionadas; avaliar a percepção de justiça organizacional dos enfermeiros e analisar as possíveis relações entre a satisfação com o processo de avaliação de desempenho e a percepção de justiça organizacional Os dados foram obtidos, através da aplicação de um questionário aos enfermeiros do Hospital em estudo e concluímos que, os enfermeiros avaliam positivamente o nível de satisfação com o processo de avaliação de desempenho, com valores superiores na dimensão comportamental, referente aos aspectos interaccionais do que na dimensão cognitiva, relacionada com os aspectos procedimentais. Os enfermeiros chefes são a categoria profissional com nível mais baixo de satisfação na dimensão referente aos aspectos interaccionais. A análise dos dados referentes ao nível de finalização das diferentes fases do processo de avaliação indicam uma clara descontinuidade dado que, apenas 23,8% dos enfermeiros participa na elaboração das normas e critérios e, inversamente, 97,6% elaboraram o relatório crítico de actividades sendo este o documento de suporte documental que permite a atribuição da menção qualitativa reforçando assim as críticas de burocratização do processo. Relativamente à percepção de justiça organizacional verificamos que a vertente distributiva é a que apresenta valores mais baixos sendo a vertente interaccional aquela em que se verifica valores médios mais elevados. Verificámos existirem correlações positivas e significativas entre as dimensões procedimental e interaccional da percepção de justiça, quer para a dimensão cognitiva quer para a dimensão comportamental do nível de satisfação com a avaliação de desempenho dos enfermeiros. O estudo reforça a convicção de que o processo de avaliação de desempenho deve ser mantido tal como regulamentado, devendo os esforços serem canalizados para corrigir os aspectos referentes à precisão com que o processo avalia o desempenho e o cumprimento de todas as etapas o que só se consegue com a participação reflectida na adesão a um sistema de valores que privilegie a qualidade e definição de indicadores de produtividade e qualidade dos cuidados de enfermagem.
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Résumé L’Accident Vasculaire Cérébral (AVC) constitue une des principales causes de décès et de handicap au monde. La guérison après l’AVC ainsi que l’atténuation du handicap dépendent entre autres de la rapidité du diagnostic ainsi que de la mise en place de traitements et des soins très spécialisés. Afin de guider la pratique clinique et de fonder cette pratique sur des résultats probants, des guides de pratique clinique (GPC) ont été publiés et disséminés en Catalogne en 2005. De plus, trois audits explorant les soins hospitaliers aigus ont été réalisées en 2005, 2007 et 2010 afin d’évaluer et améliorer le suivi des recommandations proposées dans les GPC. Le suivi de ces recommandations, dont certaines font référence aux soins infirmiers, a été mesuré à l’aide d’un nombre limité d’indicateurs. L’analyse de ces indicateurs, qui a été réalisée de façon globale, n’a toutefois pas permis d’identifier les facteurs influençant le suivi des recommandations en soins infirmiers ni l’impact de ce suivi sur les résultats concernant la santé des patients. Ainsi, le but général de cette étude est d’analyser les indicateurs de la qualité des soins infirmiers aux personnes ayant subi un AVC en Catalogne. Plus spécifiquement, il vise à : 1) décrire le suivi des recommandations en soins infirmiers aux personnes ayant subi un AVC en 2010 en Catalogne, mesuré à l’aide de six indicateurs spécifiques aux soins infirmiers; 2) analyser l’évolution de ce suivi entre 2005, 2007 et 2010; 3) identifier des facteurs susceptibles d’avoir influencé ce suivi en 2010; et 4) analyser la relation entre le suivi de ces recommandations et les résultats concernant la santé des patients. Une analyse secondaire des données a été faite à partir des données de l’audit de 2010. Cet audit a été réalisé dans 46 des 49 hôpitaux publics en Catalogne et comprend un échantillon de 2 190 cas représentant une population de 10 842 cas. Les résultats indiquent que le suivi des recommandations portant sur l’ECG basal, la glycémie basale et la mobilisation précoce est élevé. Le suivi de la recommandation portant sur la dysphagie s’est amélioré à travers les trois audits, mais il demeure sous-optimal. Et le suivi des recommandations portant sur l’évaluation de l’humeur et l’éducation à la personne famille est très faible. En ce qui concerne les facteurs qui semblent influencer le suivi de ces recommandations, les résultats ajustés pour les caractéristiques et la sévérité des patients montrent un suivi majeur de la recommandation en lien avec le dépistage de la dysphagie chez les personnes admises en neurologie et dans les centres de plus de 300 admissions pour AVC /année ainsi que chez les patients présentant une dysphagie. De plus, la durée du séjour hospitalier a été plus longue chez les patients dont l’évaluation de l’humeur a été faite et plus courte chez les patients mobilisés de façon précoce. Bien que, le suivi de certaines recommandations demeure très bas, ces résultats indiquent une amélioration progressive du suivi des recommandations en soins infirmiers, et donc de la qualité des soins, et soulignent l’utilité de l’audit pour surveiller et améliorer la qualité des soins de l’AVC.