823 resultados para Management: Collection Evaluation
Resumo:
La formation est une stratgie cl pour le dveloppement des comptences. Les entreprises continuent investir dans la formation et le dveloppement, mais elles possdent rarement des donnes pour valuer les rsultats de cet investissement. La plupart des entreprises utilisent le modle Kirkpatrick/Phillips pour valuer la formation en entreprise. Cependant, il ressort de la littrature que les entreprises ont des difficults utiliser ce modle. Les principales barrires sont la difficult disoler lapprentissage comme un facteur qui a une incidence sur les rsultats, labsence dun systme dvaluation utile avec le systme de gestion de lapprentissage (Learning Management System - LMS) et le manque de donnes standardises pour pouvoir comparer diffrentes fonctions dapprentissage. Dans cette thse, nous proposons un modle (Analyse, Modlisation, Monitoring et Optimisation - AM2O) de gestion de projets de formation en entreprise, base sur la gestion des processus daffaires (Business Process Management - BPM). Un tel scnario suppose que les activits de formation en entreprise doivent tre considres comme des processus daffaires. Notre modle est inspir de cette mthode (BPM), travers la dfinition et le suivi des indicateurs de performance pour grer les projets de formation dans les organisations. Elle est base sur lanalyse et la modlisation des besoins de formation pour assurer lalignement entre les activits de formation et les objectifs daffaires de lentreprise. Elle permet le suivi des projets de formation ainsi que le calcul des avantages tangibles et intangibles de la formation (sans cot supplmentaire). En outre, elle permet la production dune classification des projets de formation en fonction de critres relatifs lentreprise. Ainsi, avec assez de donnes, notre approche peut tre utilise pour optimiser le rendement de la formation par une srie de simulations utilisant des algorithmes dapprentissage machine : rgression logistique, rseau de neurones, co-apprentissage. Enfin, nous avons conu un systme informatique, Enterprise TRaining programs Evaluation and Optimization System - ETREOSys, pour la gestion des programmes de formation en entreprise et laide la dcision. ETREOSys est une plateforme Web utilisant des services en nuage (cloud services) et les bases de donnes NoSQL. A travers AM2O et ETREOSys nous rsolvons les principaux problmes lis la gestion et lvaluation de la formation en entreprise savoir : la difficult disoler les effets de la formation dans les rsultats de lentreprise et le manque de systmes informatiques.
Resumo:
Las organizaciones en la actualidad deben encontrar diferentes maneras de sobrevivir en un tiempo de rpida transformacin. Uno de los mecanismos usados por las empresas para adaptarse a los cambios organizacionales son los sistemas de control de gestin, que a su vez permiten a las organizaciones hacer un seguimiento a sus procesos, para que la adaptabilidad sea efectiva. Otra variable importante para la adaptacin es el aprendizaje organizacional siendo el proceso mediante el cual las organizaciones se adaptan a los cambios del entorno, tanto interno como externo de la compaa. Dado lo anterior, este proyecto se basa en la extraccin de documentacin soporte valido, que permita explorar las interacciones entre estos dos campos, los sistemas de control de gestin y el aprendizaje organizacional, adems, analizar el impacto de estas interacciones en la perdurabilidad organizacional.
Resumo:
Un sistema educatiu tan poc centralitzat com el brit??nic condiciona una estructura administrativa peculiar, que juntament amb la complexitat de les institucions i entitats educatives proporciona un panorama educatiu molt interessant. L???ensenyament de les lleng??es estrangeres tamb?? ser?? motiu d???an??lisi d???aquest treball. Malgrat que tots els governs europeus coincideixen en un inter??s creixent en els termes educatius i en l???harmonitzaci?? dels respectius sistemes educatius, la realitat segueix essent que les estructures d???aquests sistemes mantenen difer??ncies considerables. S??n moltes i molt diverses les institucions responsables del finan??ament, gesti?? i avaluaci?? de l???educaci?? i la formaci??. I no s??n menys les diverg??ncies en temes com l???ensenyament professional, l???educaci?? superior i postobligat??ria, la pol??tica d???ex??mens i titulacions, etc. Basta comparar els aspectes b??sics de dos sistemes educatius com l???espanyol i el brit??nic per entendre la complicada tasca d???intentar integrar els sistemes educatius europeus.
Resumo:
Este trabalho de investigao partiu de uma necessidade pessoal em responder a algumas questes sentidas diariamente na execuo das minhas tarefas de consultora na rea das Cincias Documentais, nomeadamente no recurso aos instrumentos de gesto documental. Tendo j criado alguns instrumentos de gesto documental durante a execuo das minhas tarefas, pretendo elaborar um manual com propostas de modelos de todos os instrumentos de gesto documental existentes e necessrios execuo de tarefas arquivsticas. Iniciamos o trabalho consultando a bibliografia existente e as recomendaes emanadas da entidade nacional responsvel pelo estabelecimento de polticas arquivsticas, a DGLAB. Este trabalho est estruturado em quatro captulos. O primeiro apresenta a definio e os objetivos da gesto documental passando por uma breve exposio das questes atuais no mbito da gesto documental, em Portugal, e ainda uma resumida cronologia da instituio dos Arquivos Nacionais, atual DGLAB. Seguindo-se o segundo captulo, onde se definem os instrumentos de gesto documental e se faz uma caraterizao de cada um, assim como uma anlise de cada instrumento de gesto documental aconselhado pela DGLAB, sintetizando com um quadro os objetivos de cada um dos instrumentos documentais. No terceiro captulo apresentamos a estrutura adotada para a elaborao do questionrio que foi usado para recolher os dados relativos utilizao ou no dos instrumentos de gesto documental, nos arquivos dos organismos pblicos e os respetivos dados obtidos. No ltimo captulo enumeram-se os instrumentos de gesto documental apresentando o contedo considerado importante na elaborao de cada um, os quais so dados a conhecer nos apndices, um a um, dos quais salientamos o auto de eliminao, a guia de remessa, o manual de gesto documental, o relatrio de avaliao de massas documentais acumuladas, o plano de preservao digital, entre outros. Conclumos que a Administrao Pblica conhece e sabe da existncia da maioria dos instrumentos de gesto documental, nomeadamente os que consideram mais importantes gesto do seu arquivo - guias de remessa, autos de eliminao e autos de entrega, os quais so tambm os aconselhados pela DGLAB. Realamos tambm o facto de apenas uma diminuta quantidade de organismos possurem uma portaria de gesto de documentos e o manual de gesto documental.
Resumo:
Quality management Self-evaluation of the organisation Citizens/customers satisfaction Impact on society evaluation Key performance evaluation Good practices comparison (Benchmarking) Continuous improvement In professional environments, when quality assessment of museums is discussed, one immediately thinks of the honourableness of the directors and curators, the erudition and specialisation of knowledge, the diversity of the gathered material and study of the collections, the collections conservation methods and environmental control, the regularity and notoriety of the exhibitions and artists, the buildings architecture and site, the recreation of environments, the museographic equipment design. We admit that the roles and attributes listed above can contribute to the definition of a specificity of museological good practice within a hierarchised functional perspective (the museum functions) and for the classification of museums according to a scale, validated between peers, based on installed appreciation criteria, enforced from above downwards, according to the prestige of the products and of those who conceive them, but that say nothing about the effective satisfaction of the citizen/customers and the real impact on society. There is a lack of evaluation instruments that would give us a return of all that the museum is and represents in contemporary society, focused on being and on the relation with the other, in detriment of the ostentatious possession and of the doing in order to meet ones duties. But it is only possible to evaluate something by measurement and comparison, on the basis of well defined criteria, from a common grid, implicating all of the actors in the self-evaluation, in the definition of the aims to fulfil and in the obtaining of results.
Resumo:
Enterprise Architecture (EA) has been recognised as an important tool in modern business management for closing the gap between strategy and its execution. The current literature implies that for EA to be successful, it should have clearly defined goals. However, the goals of different stakeholders are found to be different, even contradictory. In our explorative research, we seek an answer to the questions: What kind of goals are set for the EA implementation? How do the goals evolve during the time? Are the goals different among stakeholders? How do they affect the success of EA? We analysed an EA pilot conducted among eleven Finnish Higher Education Institutions (HEIs) in 2011. The goals of the pilot were gathered from three different stages of the pilot: before the pilot, during the pilot, and after the pilot, by means of a project plan, interviews during the pilot and a questionnaire after the pilot. The data was analysed using qualitative and quantitative methods. Eight distinct goals were recognised by the coding: Adopt EA Method, Build Information Systems, Business Development, Improve Reporting, Process Improvement, Quality Assurance, Reduce Complexity, and Understand the Big Picture. The success of the pilot was analysed statistically using the scale 1-5. Results revealed that goals set before the pilot were very different from those mentioned during the pilot, or after the pilot. Goals before the pilot were mostly related to expected benefits from the pilot, whereas the most important result was to adopt the EA method. Results can be explained by possibly different roles of respondents, which in turn were most likely caused by poor communication. Interestingly, goals mentioned by different stakeholders were not limited to their traditional areas of responsibility. For example, in some cases Chief Information Officers' goals were Quality Assurance and Process Improvement, whereas managers goals were Build Information Systems and Adopt EA Method. This could be a result of a good understanding of the meaning of EA, or stakeholders do not regard EA as their concern at all. It is also interesting to notice that regardless of the different perceptions of goals among stakeholders, all HEIs felt the pilot to be successful. Thus the research does not provide support to confirm the link between clear goals and success.
Resumo:
Bacteriophages are the most abundant and genetically diverse viruses on Earth, with complex ecology in both quantitative and qualitative terms. Somatic coliphages (SC) have been reported to be good indicators of fecal pollution in seawater. This study focused on determining the concentration of SC and their diversity by electron microscopy of seawater, plankton, and bivalve samples collected at three coastal regions in Sao Paulo, Brazil. The SC counts varied from < 1 to 3.4 x 103 PFU/100 ml in seawater (73 samples tested), from < 1 to 4.7 x 10(2) PFU/g in plankton (46 samples tested), and from < 1 to 2.2 x 10(1) PFU/g in bivalves (11 samples tested). In seawater samples, a relationship between the thermotolerant coliforms and Escherichia coli and SC was observed at the three regions (P = 0.0001) according to the anthropogenic activities present at each region. However, SC were found in plankton samples from three regions: Baixada Santista (17/20), Canal de Sao Sebastiao (6/14), and Ubatuba (3/12). In seawater samples collected from Baixada Santista, four morphotypes were observed: A1 (4.5%), B1 (50%), C1 (36.4%), and D1 (9.1%). One coliphage, Siphoviridae type T1, had the longest tail: between 939 and 995 nm. In plankton samples, Siphoviridae (65.8%), Podoviridae (15.8%), Microviridae (15.8%), and Myoviridae (2.6%) were found. In bivalves, only the morphotype B1 was observed. These SC were associated with enteric hosts: enterobacteria, E. coli, Proteus, Salmonella, and Yersinia. Baixada Santista is an area containing a high level of fecal pollution compared to those in the Canal de Sao Sebastiao and Ubatuba. This is the first report of coliphage diversity in seawater, plankton, and bivalve samples collected from Sao Paulo coastal regions. A better characterization of SC diversity in coastal environments will help with the management and evaluation of the microbiological risks for recreation, seafood cultivation, and consumption.
Resumo:
To integrate study visits to different workplaces in higher education implies important benefits for the course quality. The study visit gives the students a better understanding for the real situations they will meet in working life. However for practical and economical reasons is that not always possible. The purpose of this project is to create a virtual company that shall replace the real one for study visits. The goal is to create a realistic picture and that intended use of it can come as close as possible to a real study visit. It is also important to facilitate linking theory and practice. The virtual company is built up by pictures, videos and text. All material is made available on a web page and when entering the students will meet a layout of the company. From that position is it possible to walk around and look at videos from different workstations. Besides that can they also listen to interviews with managers and representatives of staff as well as reading reports concerning productivity and the work environment. The focus of the study visit is work sciences, therefore the material also include some visualized information about work hazards. On the web page there are also a number of tasks for the students to carry out. Until the autumn 2011, 132 students at Dalarna University have visited and produced reports from the virtual company. They were studying in programs for mechanical engineering, production technicians and human resource management. An evaluation among some ten students showed that the study visit to the virtual company is flexible in time and effective, but that students wish to have even more detailed information about the company. Experiences from four years of use in a number of classes show that the concept is worth further development. Furthermore with production of new material the concept is likely to be applicable for other purposes.
Resumo:
Graduate programs in library and information science programs provide strong theoretical foundations in information systems, library organization, library history, management, collection management to support user needs, reference, information literacy instruction, and specialized information resources. While practical course projects create approximations of professional librarianship, the best hands-on learning experiences include work-based learning through internship placements in actual libraries. Internships immerse students in valuable hands-on practical work in real-workd settings. Internships also learn from the interns' perspectives on library processes and challenges, while also providing library professionals with enriching opportunities to mentor library students and convey knowledge to future generations of professionals.
Resumo:
Due to the fact of oral health sector reestructuration within Brazilian public health politics, this work had the object of evaluating, under users point of view, the accessibility to oral health services in Santa Cruz (RN), focusing on the organizational aspect. To achieve this, questionnaires were given to users in their homes, considering the censitary sector. Nine sectors of the urban zone were evaluated, selected by chance, and one from the rural zone, selected by convenience. The sample was composed by 194 users, calculated considering the estimated prevalence of event represented by the indicator I ve never been to the dentist + I ve been to the dentist more than three years ago from the Projeto SB Brasil Report . To complement the results, interviews were made with others actors involved in the process of oral health care: professionals (dentists) and manager (Health Municipal Secretary). From the data obtained it was possible to identify that 12,9% of the population had never visited the dentist, and that the search for the service was not influenced by the users individual and socioeconomics characteristics, excepting the gender. It was verified that 36,1% of the users went to the dentist in less than one year, with the youngests (p<0,05) being among those who went to the dentist more frequently. 63,3% of the interviewed related that they found some kind of difficulty when they search for dentistry services, with the difficulties for schedule, the queues and the long wait among the most cited. It was identified that 43,2% of the users wait three weeks or more for the appointment. It is still pointed out that 71,4% of the interviewed find difficulties to get urgency appointment, the long wait to be attended by the dentist was the most found. 92,9% and 94,1% of the interviewed had never been headed to especialized appointments and complementary exams, respectively. Due to the data founded, it was possible to verify that the accessibility to oral health services in Santa Cruz (RN) is damaged by factors related to the organization of public polices developed, mainly in relation to the working process
