A transformação dos valores em valor: a internet como "atrium" para a comunicação da resposabilidade social

A presente investigação pretende avaliar os objectivos da comunicação empresarial sobre responsabilidade social e identificar os traços comuns da linguagem utilizada. Utilizando os sítios de internet como fontes de dados, procurou-se estabelecer um mapa conceptual desta comunicação que permitisse identificar os objectivos que lhe estão subjacentes. Para a investigação foi seguido o método preceituado pela Grounded Theory sobre as declarações relativas a responsabilidade social das empresas recolhidas nos sítios de internet das 10 empresas consideradas como melhores em termos de responsabilidade social e das 10 maiores empresas a actuar em Portugal. Os resultados obtidos permitem relevar o papel único da internet como espaçofronteira entre a empresa e o seu meio envolvente, um espaço de confirmação para os stakeholders internos e de legitimação perante os stakeholders externos. A comunicação estabelecida através da internet tem como principal objectivo a construção de uma identidade organizacional que possibilite a sobrevivência no longoprazo, organizando as empresas esta comunicação por stakeholder e dando prioridade àqueles que maior impacto têm na sua acção.

Levantamento e Caracterização de Projectos Musicais Implementados em Estabelecimentos Prisionais Femininos Portugueses (2005 a 2010)

Tese apresentada para cumprimento dos requisitos necessários à obtenção do grau de Doutor em Ciências Musicais na especialidade de Ensino e Psicologia da Música

Adaptation as a part of system resilience. insights from fish producers organizations in Portugal

Complex problems of globalized society challenge its adaptive capacity. However, it is precisely the nature of these human induced problems that provide enough evidence to show that adaptability may not be on a resilient path. This thesis explores the ambiguity of the idea of adaptation (and its practice) and illustrates the ways in which adaptability contributes to resilience of social ecological systems. The thesis combines a case study and grounded theory approach and develops an analytical framework to study adaptability in resource users’ organizations: from what it depends on and what the key challenges are for resource management and system resilience. It does so for the specific case of fish producers’ organizations (POs) in Portugal. The findings suggest that while ecological and market context, including the type of crisis, may influence the character of fishers’ adaptation within POs (i.e. anticipatory, maladaptive and reactively adaptive), it does not determine it. Instead, it makes agency even more crucial (i.e. leadership, trust and agent’s perceptions in terms of their impact on fishers’ motivation to learn from each other). In sum, it was found that internal adaptation can improve POs’ contribution to fishery management and resilience, but it is not a panacea and may, in some cases, increase system vulnerability to change. Continuous maladaptation of some Portuguese POs points at a basic institutional problem (fish market regime), which clearly reduces fisheries resilience as it promotes overfishing. However, structural change may not be sufficient to address other barriers to Portuguese fishers’ (PO members) adaptability, such as history (collective memory) and associated problematic self-perceptions. The agency (people involved in structures and practices) also needs to change. What and how institutional change and agency change build on one another (e.g. comparison of fisheries governance in Portugal and other EU countries) is a topic to be explored in further research.

Good vibrations

The work reported in this thesis addresses the research question of when and how positive psychological states impact positive behavior and positive organizational development. We present two theoretical essays and three empirical studies to find possible answers to this question and we use a multitude of methodologies with different epistemological assumptions, including quantitative correlation analysis, social network analysis and qualitative grounded theory analysis. In the whole, our work shows that positive psychological states are fundamental to promote individual and organizational higher-levels of performance and well-being. It also points that the capability to induce positive psychological states in others (an “alter-positive” approach) is a powerful way to develop outstanding individuals and organizations. In a broader sense, it stresses the need to promote good vibrations as a fundamental route to create a better world.

Modelo de conhecimento para intermediários de inovação com Crowdsourcing

Tese de Doutoramento em Tecnologias e Sistemas de Informação.

Um modelo para a gestão do conhecimento organizacional no contexto dos serviços partilhados com recurso à utilização do e-Learning

Tese de Doutoramento em Tecnologias e Sistemas de Informação

Regresso ao trabalho: vivências conflituantes no exercício do papel parental

Este estudo procurou compreender as experiências das mães que regressam ao trabalho após o término da licença parental, com a finalidade de poder contribuir para a melhoria da qualidade dos cuidados de enfermagem prestados à família nesta etapa de transição no exercício da parentalidade. Foi realizado com recurso ao referencial metodológico da Grounded Theory, com a participação de cinco pais e cinco mães (casais), profissionalmente ativos, com idades compreendidas entre os 26 e 33 anos e com filho nascido de termo e saudável; recolha de dados através de entrevistas semiestruturadas (total de 30 entrevistas), antes e após o reinício da atividade laboral materna. Os resultados explanam a difícil e desafiadora coexistência de papéis desempenhados pela mulher trabalhadora quando se torna mãe e retratam o sofrimento vivido pela mãe por não poder estar constantemente com o filho ao retomar a atividade profissional, finda a licença parental. Desafiam os enfermeiros a dinamizarem estratégias que facilitem e promovam a saúde das mães trabalhadoras, com orientação antecipatória sobre as realidades do retorno ao trabalho no pós-parto.

Fatalidade ou missão:estudo exploratório sobre as estratégias utilizadas pelas Ajudantes de Lar, para fazer face às exigências da sua profissão

Dissertação de Mestrado em Políticas de Desenvolvimento de Recursos Humanos

Women's decision making and experience of subsequent pregnancy following stillbirth.

INTRODUCTION: This study sought to increase understanding of women's thoughts and feelings about decision making and the experience of subsequent pregnancy following stillbirth (intrauterine death after 24 weeks' gestation). METHODS: Eleven women were interviewed, 8 of whom were pregnant at the time of the interview. Modified grounded theory was used to guide the research methodology and to analyze the data. RESULTS: A model was developed to illustrate women's experiences of decision making in relation to subsequent pregnancy and of subsequent pregnancy itself. DISCUSSION: The results of the current study have significant implications for women who have experienced stillbirth and the health professionals who work with them. Based on the model, women may find it helpful to discuss their beliefs in relation to healing and health professionals to provide support with this in mind. Women and their partners may also benefit from explanations and support about the potentially conflicting emotions they may experience during this time.

Mothers' and Fathers' Early Relationship With Their Infant: Similar Yet Temporally Discordant Themes [La relation initiale des parents avec leur nourrisson: Thèmes similaires quoique temporellement discordants]

Objective: To examine first-time mothers' and fathers' themes in their relationship with their infant, how these themes change during the first four months postpartum, and similarities and differences in mothers' and fathers' themes. Participants: Eighteen first-time mother-father couples were separately interviewed at one; six and 16 weeks postpartum. Data Analysis: Audio-taped, transcribed interviews were analysed using a Grounded Theory approach. Results: Our findings reveal a common set of themes for mothers and fathers in relation to the infant : 1: Discovery, 2: Physical Proximity, 3: Emotional Closeness, 4: Initiation of Complementary Interactions and 5: Commitment to Love and Care. However, there was a striking lack of concordance between mothers and fathers for these themes at each point in time. Conclusions: Mothers' and fathers' experience of the early relationship with their infant is unique. Focussing on maternal as well as paternal ways of experiencing the early relationship with their infant sets the way to understanding early developing relationships in the family context.

La gestió de la creativitat a les empreses consultores en comunicació i relacions públiques

Aquest treball de recerca investiga com es gestiona la creativitat a les empreses consultores en comunicació i relacions públiques a través d'un estudi exploratori basat en la Grounded Theory. Els resultats suggereixen que la creativitat és una de les competències requerides al professional de les relacions públiques i també un dels criteris que tenen en compte les empreses client a l'hora d'escollir una agència. Tot i així, la figura del director creatiu en relacions públiques genera forta controvèrsia, les tècniques de creativitat utilitzades en el sector es limiten bàsicament a brainstorming, i la creativitat segueix associant-se principalment a la comunicació dirigida al consumidor

Accepting Methadone: The Evolution of an Institutional Decision

This is a study of organisational decision making among senior civil servants in the Department of Health (DOH) in relation to the acceptance of methadone maintenance as a valid treatment modality for opiate misuse in Ireland. A qualitative strategy was adopted with an emergent design and grounded theory perspective. The data was collected using a naturalistic mode of inquiry and comprised of documentary analysis and semi-structured interviews. The aspects of decision making chosen for the study were: 1. Identifying the actors involved considering the heretofore dominant 'corporation sole' culture of the Irish public administration. 2. Identifying two (out of the myriad) processes involved in decision making. 3. Identifying what theoretical model(s) of decision making most closely approximates to this case. The findings were as follows: 1. Actors involved at all levels of the decision making could be identified, albeit with some difficulty. This as a result of the strategic management initiative. Previously, it may not have been possible. Stages or phases could not, in this case, be readily identified though limitations of this study may prove significant. 2. Both the processes selected in decision-making in this case were confirmed. Personal and professional support provided by peers and seniors is crucial to decision making. Decision making does occur within networks: these tend to be those that are formally appointed rather than informal ones. 3. The model closest to that of this case was that of incremental decision making within network settings.This resource was contributed by The National Documentation Centre on Drug Use.

The meaning of dependence and independence of older people with a disability in Ireland

The paper presents the findings of a research study carried out in Ireland in 2006 (Murphy et al., 2007) which explored the meaning of dependence and independence for older people with a disability. The research adopted a grounded theory approach; purposive sampling was used initially with some relational sampling towards the latter interviews. The sample was comprised of 143 older people with one of six disabilities: stroke (n=20), arthritis (20), depression (20), sensory disability (20), a learning disability (24), and dementia (18). All participants lived at home, some participants required high levels of help in activities of living while others were mostly independent. An interview schedule was used to guide interviews, all of which were tape recorded and transcribed. Data was collected on levels of dependence and independence using the Katz scale. Participants recorded high levels of independence in relation to transferring (93%), toileting (92%), dressing (87%), continence (87%) and feeding (98%). The main area of dependence where participants required assistance from others was with bathing (77%). The constant comparative technique was used to analyze qualitative data. The findings of the study would suggest that participants personal definition of their independence or dependence shifted relative to others and/or improvement or worsening of their capacity People were aware of the difference between independence and dependence, but these two concepts were not always perceived as opposites. It was possible to be independent and dependent at the same time. People valued being able to do things for themselves, accepted help when necessary but wanted to reciprocate when possible. Participants used varied coping strategies to regain and retain control of their lives. Strategies to promote older peoples independence and self esteem will be explored in this paper.

Expectations, experiences and attitudes of patients and primary care health professionals regarding online psychotherapeutic interventions for depression: protocol for a qualitative study.

BACKGROUND In the year 2020, depression will cause the second highest amount of disability worldwide. One quarter of the population will suffer from depression symptoms at some point in their lives. Mental health services in Western countries are overburdened. Therefore, cost-effective interventions that do not involve mental health services, such as online psychotherapy programs, have been proposed. These programs demonstrate satisfactory outcomes, but the completion rate for patients is low. Health professionals' attitudes towards this type of psychotherapy are more negative than the attitudes of depressed patients themselves. The aim of this study is to describe the profile of depressed patients who would benefit most from online psychotherapy and to identify expectations, experiences, and attitudes about online psychotherapy among both patients and health professionals that can facilitate or hinder its effects. METHODS A parallel qualitative design will be used in a randomised controlled trial on the efficiency of online psychotherapeutic treatment for depression. Through interviews and focus groups, the experiences of treated patients, their reasons for abandoning the program, the expectations of untreated patients, and the attitudes of health professionals will be examined. Questions will be asked about training in new technologies, opinions of online psychotherapy, adjustment to therapy within the daily routine, the virtual and anonymous relationship with the therapist, the process of online communication, information necessary to make progress in therapy, process of working with the program, motivations and attitudes about treatment, expected consequences, normalisation of this type of therapy in primary care, changes in the physician-patient relationship, and resources and risks. A thematic content analysis from the grounded theory for interviews and an analysis of the discursive positions of participants based on the sociological model for focus groups will be performed. DISCUSSION Knowledge of the expectations, experiences, and attitudes of both patients and medical personnel regarding online interventions for depression can facilitate the implementation of this new psychotherapeutic tool. This qualitative investigation will provide thorough knowledge of the perceptions, beliefs, and values of patients and clinicians, which will be very useful for understanding how to implement this intervention method for depression.

Uma contribuição empírica para geração de métodos de planejamento e gestão

No conhecimento em Administração, não é simples encontrar a discussão sobre como sistematizar uma pesquisa acadêmica para a criação de métodos de gestão (frameworks). Como planejar uma pesquisa exploratória, qualitativa e interdisciplinar, para a geração de métodos de planejamento e gestão, é o foco neste trabalho. A pesquisa bibliográfica (desk research), a análise documental, a grounded theory e o estudo de caso são métodos de pesquisa que podem ser utilizados nos trabalhos que produzem sequências de etapas gerenciais, apesar da importância de muitos outros na pesquisa qualitativa. A contribuição empírica deste trabalho começa com a apresentação de diferentes métodos de gestão, aprovados recentemente em journals e conferências acadêmicas, e que foram construídos sob um método (processo) comum de pensamento. Na sequência, além da discussão de como estruturar uma pesquisa científica para a geração de métodos gerenciais, apresentam-se os processos para publicação (e reconhecimento) dessa linha de trabalho.