What Makes a Great Software Engineer

Thesis (Ph.D.)--University of Washington, 2016-06

Having a strategy for new service development : does it really matter?

Purpose – The aim of this study is to investigate the role of key strategic factors in new service development (NSD). In particular, the role of service development strategy, a formalised development process, integrated development teams and customer co-creation were investigated and the results were compared with managers' beliefs. Design/methodology/approach – The study used a sample of more than 500 service development projects to test a NSD conceptual model. Regression analysis was used to test the relative importance of the key strategic factors, and the results were compared with managers' beliefs. Findings – The results show that managers believe that customer co-creation is most important in order to succeed with NSD. However, contrary to management belief, a service development strategy is the “missing link” in improving NSD performance. In addition, the research highlighted an interaction effect between integrated development teams and customer co-creation, which means that project managers should focus on individual competencies on the development team and how they interact with customers throughout the NSD process. Originality/value – For a long time, NSD has failed to receive the attention it deserves, not just in practice but also in service research. This study shows that the number of new services put on the market and then withdrawn because of low sales remains as high as 43 per cent. This paper contributes knowledge on how to reduce the number of failures in NSD by pointing out the key strategic factors that influence NSD performance.

Aufgaben, Ergebnisse und Probleme der Zwillingsforschung. Dargestellt am Beispiel der Gottschaldtschen Längsschnittstudie

Das starke wissenschaftliche Interesse an der relativen Bedeutung genetischer Faktoren und variabler Umweltbedingungen für die Genese interindividueller Persönlichkeitsunterschiede hat in den letzten Jahren zu einer Intensivierung der Zwillings- und Adoptionsforschung geführt. In den meisten dieser Arbeiten wurden und werden bevorzugt Intelligenztests und Persönlichkeitsfragebogen verwendet. Dabei handelt es sich durchweg um Querschnittstudien. Im Vergleich dazu erstreckt sich die Gottschaldsche Längsschnittstudie an eineiigen und zweieiigen Zwillingen inzwischen auf einen Zeitraum von über 55 Jahren. Hinzu kommt, daß neben quantitativen Informationen auch vielfältige qualitative Daten aus Beobachtungen und Befragungen der Probanden verfügbar sind. (DIPF/Orig.)

Intégration des connaissances théoriques et pratiques de l'analyse financière externe et interne dans le but d'un diagnostic de la situation financière

L'analyse de la situation financière de l'entreprise sert à la prise de décision pour les parties intéressées à l'intérieur de l'entreprise, soit le gestionnaire et parfois le propriétaire et les autres qui se trouvent à l'extérieur, tels l'investisseur, le ministère du revenu, le banquier et le consultant. Dépendamment de l'utilisateur, l'information disponible n'est pas la même. L'investisseur, le banquier et le ministère du revenu doivent analyser l'entreprise à partir des données comptables publiées. Mais, les états financiers cachent parfois certaines réalités, tel un exercice financier ne représentant pas la saisonnalité des activités. De même les stocks de fin d'exercice ne représentent pas nécessairement le niveau du stock moyen. Les échéances de paiement surviennent peut-être au début plutôt qu'uniformément au cours de l'exercice. La signature de contrats importants pourra avoir des répercussions qu'au cours de l'exercice suivant. L'information interne seule peut répondre à ces questions. De plus, le résultat net publié dans les états financiers renferme certaines lacunes dont l'analyste doit tenir compte : 1- L'amortissement et l'évaluation des comptes-clients comportent une bonne part de subjectivité; 2- L'existence de plusieurs méthodes d'évaluation des stocks amène des problèmes de comparabilité, surtout lorsque ces postes ont une relative importance; 3- La dépréciation monétaire non prise en compte dans les états financiers diminue la comparabilité d'un exercice à l'autre et n'assure pas la préservation du patrimoine. Ainsi, les dividendes peuvent être versés au-delà de ce qu'il serait prudent de verser pour assurer la capacité de fonctionnement; 4- En période de prospérité, l'entreprise tentera de minimiser son bénéfice comptable afin de diminuer sa charge fiscale alors qu'en période de déficit, elle tentera de maximiser son bénéfice comptable pour rassurer les propriétaires et les prêteurs; 5- L'inflation accentue les difficultés de comparaison. Il faudra donc tenir compte de l'inflation pour apprécier l'évolution réelle du résultat; 6- La comparaison avec plusieurs entreprises est quelque peu biaisée dû au choix des pratiques comptables exercées sur plusieurs postes. Les critères de comparaison devront donc être le moins possible dépendants de choix de pratiques comptables. Malgré l'existence de ces déformations comptables, les états financiers demeurent une source importante d'informations. Mais les forces et les faiblesses de l'entreprise s'en trouvent plus ou moins cachées. Comme le gestionnaire et le consultant ont accès aux données non publiées par l'entreprise, les résultats des activités et les données sur la qualité de la gestion interne peuvent donc être plus détaillés, et plus proches de la réalité. L'information publique, ne permet que de détecter les grandes lignes de la situation financière de l'entreprise. Les ouvrages en finance ne traitent que très peu de ces facteurs internes et du lien entre l'information interne et l'information externe. Le but de notre étude a été de créer un modèle de diagnostic de la situation financière, dans un premier temps, issu de la théorie et reposant sur les données externes et internes à l'entreprise. Dans un deuxième temps, nous avons construit un modèle plus complet qui tienne compte des interrelations des postes des états financiers et de l'interprétation faite par les praticiens, et dont la théorie ne fait pas état. L'intégration des connaissances des praticiens au modèle théorique initial et l'utilisation des données internes à l'entreprise, devraient permettre de porter un diagnostic plus éclairé de la situation financière de l'entreprise.

Selling customer value in B2B markets - Case KONE JumpLift

Skepticism of promised value-added is forcing suppliers to provide tangible evidence of the value they can deliver for the customers in industrial markets. Despite this, quantifying customer benefits is being thought as one of the most difficult part in business-to-business selling. The objective of this research is to identify the desired and perceived customer benefits of KONE JumpLift™ and improve the overall customer value quantification and selling process of the solution. The study was conducted with a qualitative case analysis including 7 interviews with key stakeholders from three different market areas. The market areas were chosen based on where the offering has been utilized and the research was conducted by five telephone and two email interviews. The main desired and perceived benefits include many different values for example economical, functional, symbolic and epistemic value but they vary on studied market areas. The most important result of the research was finding the biggest challenges of selling the offering which are communicating and proving the potential value to the customers. In addition, the sales arguments have different relative importance in studied market areas which create challenges for salespeople to sell the offering effectively. In managerial level this means need for investing into a new sales tool and training the salespeople.

A descentralização das políticas de desenvolvimento rural: uma análise da experiência do Rio Grande do Norte

MATOS FILHO, João. A descentralização das Políticas de desenvolvimento rural - uma análise da experiência do Rio Grande do Norte. 2002. 259f. Tese (Doutorado em Ciências Econômicas)– Instituto de Economia da Universidade Estadual de Campinas, Campinas, 2002.

O meio envolvente como fonte de riscos para a delinquência

Projeto de Graduação apresentado à Universidade Fernando Pessoa como parte dos requisitos para obtenção do grau de licenciada em Criminologia

Ecological stoichiometry controls the transformation and retention of plant-derived organic matter to humus in response to nitrogen fertilisation

Carbon (C) sequestration in soils is a means for increasing soil organic carbon (SOC) stocks and is a potential tool for climate change mitigation. One recommended management practice to increase SOC stocks is nitrogen (N) fertilisation, however examples of positive, negative or null SOC effects in response to N addition exist. We evaluated the relative importance of plant molecular structure, soil physical properties and soil ecological stoichiometry in explaining the retention of SOC with and without N addition. We tracked the transformation of 13C pulse-labelled buffel grass (Cenchrus ciliaris L.), wheat (Triticum aestivum L.) and lucerne (Medicago sativa L.) material to the <53 μm silt + clay soil organic C fraction, hereafter named “humus”, over 365-days of incubation in four contrasting agricultural soils, with and without urea-N addition. We hypothesised that: a) humus retention would be soil and litter dependent; b) humus retention would be litter independent once litter C:N ratios were standardised with urea-N addition; and c) humus retention would be improved by urea-N addition. Two and three-way factorial analysis of variance indicated that 13C humus was consistently soil and litter dependent, even when litter C:N ratios were standardised, and that the effect of urea-N addition on 13C humus was also soil and litter dependent. A boosted regression analysis of the effect of 44 plant and soil explanatory variables demonstrated that soil biological and chemical properties had the greatest relative influence on 13C humus. Regression tree analyses demonstrated that the greatest gains in 13C humus occurred in soils of relatively low total organic C, dissolved organic C and microbial biomass C (MBC), or with a combination of relatively high MBC and low C:N ratio. The greatest losses in 13C humus occurred in soils with a combination of relatively high MBC and low total N or increasing C:N ratio. We conclude that soil variables involved in soil ecological stoichiometry exert a greater relative influence on incorporating organic matter as humus compared to plant molecular structure and soil physical properties. Furthermore, we conclude that the effect of N fertilisation on humus retention is dependent upon soil ecological stoichiometry.

Variation in composition of macro-benthic invertebrates as an indication of water quality status in three bays in Lake Victoria

Knowledge of how biota can be used to monitor ecosystem health and assess impacts by human alterations such as land use and management measures taken at different spatial scales is critical for improving the ecological quality of aquatic ecosystems. This knowledge in Uganda is very limited or unavailable yet it is needed to better understand the relationship between environmental factors at different spatial scales, assemblage structure and taxon richness of aquatic ecosystems. In this study, benthic invertebrate community patterns were sampled between June 2001 and April 2002 and analysed in relation to water quality and catchment land use patterns from three shallow near-shore bays characterized by three major land uses patterns: urban (Murchison Bay); semi-urban (Fielding Bay); rural (Hannington Bay). Variations in density and guild composition of benthic macro-invertebrates communities were evaluated using GIS techniques along an urban-rural gradient of land use and differences in community composition were related to dissolved oxygen and conductivity variation. Based on numerical abundance and tolerance values, Hilsenhoff's Biotic Index ofthe invertebrates was determined in order to evaluate the relative importance of water quality in the three bays. Murchison Bay supported a relatively taxa-poor invertebrate assemblage mainly comprising stenotopic and eurytopic populations of pollution-tolerant groups such as worms and Chironomus sp. with an overall depression in species diversity. On the contrary, the communities in Fielding and Hannington bays were quite similar and supported distinct and diverse assemblages including pollution-intolerant forms such as Ephemeroptera (mayflies), Odonata (dragonflies). The Hilsenhoff Biotic Index in Murchison Bay was 6.53. (indicating poor water quality) compared to 6.34 for Fielding Bay and 5.78 for Hannington Bay (both indicating fair water quality). The characterization of maximum taxa richness balanced among taxa groups with good representation of intolerant individuals in Hannington Bay relative to Fielding and Murchison bays concludes that the bay is the cleanest in terms of water quality. Contrary, the dominance of few taxa with many tolerant iqdividuals present in Murchison Bay indicates that the bay is degraded in terms of water quality. These result are ofimportance when planning conservation and management measures, implementing large-scale biomonitoring programs, and predicting how human alterations (e.g nutrient loading) affect water ecosystems. Therefore, analysis of water quality in relation to macro-invertebrate community composition patterns as bio-indicators can lead to further understanding of their responses to environmental manipulations and perturbations.

Contribuição para a avaliação da dieta do golfinho-comum (Delphinus delphis) na costa continental portuguesa

O golfinho-comum (Delphinus delphis) é uma das espécies de cetáceos mais abundantes e mais amplamente distribuídas em todo o planeta, sendo a espécie mais abundante ao longo da costa continental portuguesa. Algumas das suas principais presas apresentam um elevado interesse comercial estando por isso, muitas vezes, associado a capturas acidentais em artes de pesca. Contudo, estudos mais recentes sobre os hábitos alimentares desta espécie na costa portuguesa são escassos. Assim, este estudo visa contribuir para a avaliação da ecologia alimentar deste cetáceo na costa portuguesa através de índices de importância numérica, ocorrência e do peso estimado, permitindo descrever a dieta não só em termos qualitativos, mas também em termos quantitativos. Foram examinados os conteúdos estomacais de 55 golfinhoscomuns arrojados na costa continental portuguesa (norte e centro) entre 2004 e 2015. De um total de 6699 presas identificadas, 66% pertenciam à classe dos peixes, 32% eram cefalópodes e 3% eram crustáceos. As espécies-presa de peixes mais importantes em termos de importância numérica foram os góbios (Gobiidae) e o carapau (Trachurus sp.). Em relação à ocorrência foram o góbio (Gobiidae) e a sardinha (Sardina pilchardus), seguidas de carapau, as espécies predominantes. Relativamente ao peso, a sardinha foi a espécie-presa predominante, seguida de faneca (Trisopterus luscus) e carapau. Quanto aos cefalópodes, a lula-bicuda (Alloteuthis sp.) foi a espécie mais importante, tanto em termos de importância numérica como em termos de ocorrência. A lula-comum (Loligo sp.) foi a mais importante em termos de peso total estimado. As espécies demersais dominaram a dieta do golfinho-comum, com uma percentagem numérica de 40%. Foram detetadas diferenças entre machos e fêmeas na composição da dieta relativamente à sardinha. Foram detetadas diferenças entre indivíduos maturos e imaturos na composição da dieta relativamente à lula-bicuda. A diversidade de presas observada nos conteúdos estomacais do golfinho-comum sugere um comportamento oportunista, consumindo as presas mais abundantes, localmente. As interações com as artes de pesca podem levar a uma elevada mortalidade destes mamíferos marinhos. Deste modo, a realização de estudos sobre os hábitos alimentares de cetáceos permitem uma melhor compreensão das possíveis interações com a pesca, e a melhoria de estratégias de conservação para evitar a morte destes animais.

Dieta do ouriço-branco, Tripneustes ventricosus (Lamarck, 1816), no Arquipélago de Fernando de Noronha, PE

Sea urchins are benthic macroinvertebrates that inhabit shallow coastal waters in tropical and temperate zones. Urchins are usually classified as generalists or omnivores as they can adjust their diet according to the food resources available in the environment. Due to the strong grazing pressure they may exert, urchins have an important role in marine ecosystems, occupying different trophic levels and stimulating the intensification of the dynamics of communities where they occur. In 2004, a monitoring program focused on the population dynamics of the white sea urchin, Tripneustes ventricosus, has been initiated in the Fernando de Noronha Archipelago. At the same time, a surprisingly lack of information on the species biology has been noted, despite their wide geographical distribution and economic importance in many parts of its range. Hence, this work was developed to provide information on the feeding habits of T. ventricosus in the archipelago. Ten specimens were collected between December 2006 and July 2007 at two sites of the archipelago, Air France and Sueste Bay for biometrics and analysis of gut contents. Test diameters ranged from 9.19 cm (± 1.1) to 10.08 cm (± 0.58). Calculated stomach repletion index (IRE) was higher (p <0.05) in the Air France site and also during January and July. The IRE was not correlated to the gonad index. Fifteen different species of algae were detected in a total of 120 stomachs examined: 4 Chlorophytas, 4 Phaeophytas and 6 Rhodophytas. Food diversity (p <0.05) was higher in December 2006 and January 2007. Although several items had a high frequency of occurrence, they were low represented in terms of weight, and consequently, had a low level of relative importance. The brown algae Dictyopteris spp and Dictyota spp, followed by the green algae Caulerpa verticillata accounted for the greatest importance in T. ventricosus diet, comprising about 90% of the consumed items

Ecologia alimentar e reprodutiva da piaba-do-rabo-amarelo, Astyanax cf. lacustris (Reinhardt, 1874) (Osteichthyes: Characidae) na Lagoa do Piató, Assu, Rio Grande do Norte, Brasil

The feeding habits and biological aspects of the reproductive cycle of two-spot astyanax, Astyanax cf. lacustris (Reinhardt, 1874) were investigated. Fish samples were captured on a monthly basis, using gillnets of 4 cm mesh size, from the Piató Lake, Assu, Rio Grande do Norte, during the period of September, 2006 to August, 2007. Physico-chemical parameters, such as, temperature, electrical conductivity and dissolved oxygen of the lake were registered. The monthly values of rainfall also were obtained. The 360 individuals captured, were measured, weighed, dissected, and stomach weight and the stage of gonadal maturity were registered. The stomach contents analyses were carried out based on volumetric method, points, frequency of occurrence and applying the Index of Relative Importance. The degrees of repletion of the stomachs were determined besides the Index of Repletion relating to feeding activity variations and frequency of ingestion with limnological parameters and rainfall. The food items identified were separated into distinct groups according to their origin. Sex ratio and Gonadosomatic Relation of females were verified to determine the spawning period and fecundity. The physico-chemical parameters presented the following annual mean values: temperature = 28.8ºC, electrical conductivity = 992.5 µS.cm-1; dissolved oxygen = 4.9 mg.L-1 during the study period. The annual mean of the rainfall was 63.5 mm. The results indicate that this species present an omnivorous feeding habit with a tendency towards insectivory, with an increase in feeding activity during the dry season. The aquatic oxygen to interfere very importance in the feeding activity than the others factors physico-chemicals of water and rainfall. There was a predominance of females, with a sex proportion of 1M:7F. The macroscopic characteristics of the ovaries and testicles revealed four stages of gonadal development: immature, maturing, mature and spent. A temporal variation was observed for the gonadal development of males and females. There was reproductive activity through out the year, with peaks in the months of February, April and June to correspond with the rain of precipitation of the region. The mean fecundity was 7.681 mature oocytes, varying from 4.476 to 12.036, with mean of 7.681. There was positive relation between fecundity and body mass. Condition Factor is not an efficient indicator of the reproductive period of this species. The species A. cf. lacustris is an opportunist and is well adapted to the conditions of the semi-arid Caatinga Biome

How important is the coast? A survey of coastal objectives in an Australian regional city

Defining goals and objectives is a critical component of adaptive management of natural resources because they provide the basis on which management strategies can be designed and evaluated. The aims of this study are: (i) to apply and test a collaborative method to elicit goals and objectives for inshore fisheries and biodiversity in the coastal zone of a regional city in Australia; (ii) to understand the relative importance of management objectives for different community members and stakeholders; and (iii) to understand how diverse perceptions about the importance of management objectives can be used to support multiple-use management in Australia’s iconic Great Barrier Reef. Management goals and objectives were elicited and weighted using the following steps: (i) literature review of management objectives, (ii) development of a hierarchy tree of objectives, and (iii) ranking of management objectives using survey methods. The overarching goals identified by the community group were to: (1) protect and restore inshore environmental assets; (2) improve governance systems; and (3) improve regional (socio-economic) well-being. Interestingly, these goals differ slightly from the usual triple-bottom line objectives (environmental, social and economic) often found in the literature. The objectives were ranked using the Analytical Hierarchical Process, where a total of 141 respondents from industry, government agencies, and community from across Queensland State undertook the survey. The environment goal received the highest scores, followed by governance and lastly well-being. The approach to elicit and rank goals and objectives developed in this study can be used to effectively support coastal resource management by providing opportunities for local communities to participate in the setting of regional objectives.

How important is the coast? A survey of coastal objectives in an Australian regional city

Defining goals and objectives is a critical component of adaptive management of natural resources because they provide the basis on which management strategies can be designed and evaluated. The aims of this study are: (i) to apply and test a collaborative method to elicit goals and objectives for inshore fisheries and biodiversity in the coastal zone of a regional city in Australia; (ii) to understand the relative importance of management objectives for different community members and stakeholders; and (iii) to understand how diverse perceptions about the importance of management objectives can be used to support multiple-use management in Australia’s iconic Great Barrier Reef. Management goals and objectives were elicited and weighted using the following steps: (i) literature review of management objectives, (ii) development of a hierarchy tree of objectives, and (iii) ranking of management objectives using survey methods. The overarching goals identified by the community group were to: (1) protect and restore inshore environmental assets; (2) improve governance systems; and (3) improve regional (socio-economic) well-being. Interestingly, these goals differ slightly from the usual triple-bottom line objectives (environmental, social and economic) often found in the literature. The objectives were ranked using the Analytical Hierarchical Process, where a total of 141 respondents from industry, government agencies, and community from across Queensland State undertook the survey. The environment goal received the highest scores, followed by governance and lastly well-being. The approach to elicit and rank goals and objectives developed in this study can be used to effectively support coastal resource management by providing opportunities for local communities to participate in the setting of regional objectives.

Efeitos de manipulações ascendentes e descendentes sobre a comunidade fitoplanctônica em um reservatório eutrófico no semi-árido brasileiro

Top-down (grazing) and bottom-up (nutrient, light) controls are important in freshwater ecosystems regulation. Relative importance of these factors could change in space and time, but in tropical lakes bottom-up regulation has to been appointed as more influent. Present study aimed to test the hypothesis that phytoplankton growths rate in Armando Ribeiro reservoir, a huge eutrophic reservoir in semi-arid region of Rio Grande do Norte state, is more limited by nutrient available then zooplankton grazing pressure. Bioassay was conduced monthly from September (2008) to August (2009) manipulating two levels of nutrients (with/without addition) and two level of grazers (with/without removal). Experimental design was factorial 2X2 with four treatments (X5), (i) control with water and zooplankton from natural spot ( C ), (ii) with nutrient addition ( +NP ), (iii) with zooplankton remove ( -Z ) and (iv) with zooplankton remove and nutrient addition ( -Z+NP ). For bioassay confection transparent plastic bottles (500ml) was incubate for 4 or 5 days in two different depths, Secchi`s depth (high luminosity) and 3 times Secchi`s depth (low luminosity). Water samples were collected from each bottle in begins and after incubates period for chlorophyll a concentration analysis and zoopalnktonic organisms density. Phytoplankton growths rates were calculated. Bifactorial ANOVA was performance to test if had a significant effect (p<0,005) of nutrient addition and grazers remove as well a significant interaction between factors on phytoplankton growths rates. Effect magnitude was calculated the relative importance of each process. Results show that phytoplankton growth was in generally stimulated by nutrient addition, as while zooplankton remove rarely stimulated phytoplankton growth. Some significant interactions happening between nutrient additions and grazers remove on phytoplankton growth. In conclusion this study suggests that in studied reservoir phytoplankton growth is more controlled by ascendent factors than descendent