Cellular and humoral factors involved in defense mechanisms of Fenneropenaeus indicus (H. Milne Edwards, 1837)

The present investigation revealed three types of circulating haemocytes in the haemolymph of F. indicus: hyalinocytes, small-granule haemocytes, and large-granule haemocytes. Intermediate stages indicate the maturing process of a single cell. The presence of enzymes such as peroxidase, phenoloxidase and acid phosphatase in the haemocytes, and the substantial production of oxygen radicals during phagocytosis show that the haemocytes are capable of mounting a fme cellular defense mechanism. The enzyme activities of the serum and the presence of agglutinins in the serum, which may act as opsonins, agglutinate foreign particles and augment phagocytosis, confirm the presence of a superior humoral immune system in F. indicus.Bacterial infection caused considerable variations in the cellular and humoral factors, such as the number of circulating cells and haemagglutinating activity, especially in the initial hours of infection. The total haemocyte count, haemagglutination titer and phenoloxidase enzyme showed significant reductions on bacterial presence and could be used as indicators of bacterial infection.The number of circulating cells showed drastic fluctuation on exposure to pollutants. Nuvan at low concentrations was able to produce changes in the haemolymph factors and in the tissue organization, which implies that the animal is under stress and is easily prone to infections. Exposure to nuvan resulted in significant variation in all of the cellular and humoral factors, especially, the total haemocyte count, percentage of small granule haemocytes, phagocytic activity and the haemagglutinating activity, which might be good indicators of pesticide pollution. Heavy metal exposure caused significant increase in total haemocyte count and reduction in phenoloxidase enzyme activity Even changes in the physio-chemical parameters, such as salinity caused fluctuations in the defense factors, indicating stress in this euryhaline species. The dietary incorporation of a commercial immunostimulant containing P-l,3 glucan resulted in stimulation of some of the humoral defense factors of F indicus, but was time dependent. The modulations, on exposure to various external factors, in the cellular and humoral factors, especially, total haemocyte count, phagocytic activity, haemagglutinating activity and the phenoloxidase and acid phosphatase enzymes suggest that these parameters could be used as indicators of the health status of F indicus, which assist in better monitoring and effective health management of this important cultured species.

Professional Services

This is a study on “Professional Services: Civil Liability for Deficiency”. This study is made with special reference to medical profession. The importance of qualitative professional services does not require any emphasis. It is a matter of great concern for the people as they are consumers.This study is divided into 12 chapters. The introductory chapter deals with characteristics of profession, basis of professional liability and international efforts to check abuse of position by professional men. Consumers as laymen can not perceive the intricacies of professional services. As a result professional men could misuse their superior position to expose consumers to hardship through deficient services. This is obvious from the fact that deficiency in professional services has assumed a menacing proportion. It is indicative of failure of internal control through self-regulation to check the abuse of position by the professional men. The professional bodies entrusted with the task of enforcing disciplinary measures show a very callous and indifferent attitude towards the repressive conduct of their members. These bodies are more concerned to protect the interest of their members. They are not free from institutional bias. They have put the interest of consumers into oblivion. In effect remedies through professional bodies has become a myth. All these factors make the external control of professional services mandatory to protect the consumers from the clutches of unscrupulous professional men, who abuse their superior position. The professional men who abuse their position are exposed to liability. Their liability arises under contract, tort and statutory law. The present study substantially concentrates on professional liability of medical men. The obvious reason is that of all professional services medical services are the frequently availed services by the consumers. Medical negligence cases account for bulk of the professional negligence cases. ln India also large number of cases are coming before consumer forae. The legal principles evolved in this sphere of professional service confers an insight into legal control of other professional services as well. The same principles are applied to other professions also, as by and large all the professions share common characteristics. Such principles are modified wherever necessary to make room for differential aspects of particular profession

Parity of the Number of Irreducible Factors for Composite Polynomials

Various results on parity of the number of irreducible factors of given polynomials over finite fields have been obtained in the recent literature. Those are mainly based on Swan’s theorem in which discriminants of polynomials over a finite field or the integral ring Z play an important role. In this paper we consider discriminants of the composition of some polynomials over finite fields. The relation between the discriminants of composed polynomial and the original ones will be established. We apply this to obtain some results concerning the parity of the number of irreducible factors for several special polynomials over finite fields.

Application of the european customer satisfaction index to postal services. Structural equation models versus partial least squars

Customer satisfaction and retention are key issues for organizations in today’s competitive market place. As such, much research and revenue has been invested in developing accurate ways of assessing consumer satisfaction at both the macro (national) and micro (organizational) level, facilitating comparisons in performance both within and between industries. Since the instigation of the national customer satisfaction indices (CSI), partial least squares (PLS) has been used to estimate the CSI models in preference to structural equation models (SEM) because they do not rely on strict assumptions about the data. However, this choice was based upon some misconceptions about the use of SEM’s and does not take into consideration more recent advances in SEM, including estimation methods that are robust to non-normality and missing data. In this paper, both SEM and PLS approaches were compared by evaluating perceptions of the Isle of Man Post Office Products and Customer service using a CSI format. The new robust SEM procedures were found to be advantageous over PLS. Product quality was found to be the only driver of customer satisfaction, while image and satisfaction were the only predictors of loyalty, thus arguing for the specificity of postal services

Condiciones asistenciales y administrativas que potencialmente influirían en la satisfacción del cliente interno y externo de un servicio de salud: Implicaciones para la gestión operacional

Calidad en salud y Satisfacción en salud son dos fenómenos de naturaleza distinta, sin embargo la literatura reporta que en las mediciones de ambas parecen evaluarse factores similares en la prestación de los servicios de salud. La calidad en salud hace referencia a las ¨creencias que como forma de la percepción forman parte de la cognición mientras que la satisfacción concebida como un juicio de valor positivo o negativo que construye el sujeto que ha recibido el servicio de acuerdo al cumplimiento de sus expectativas, es considerada uno de los principales objetivos de la calidad de atención en salud y un indicador del óptimo funcionamiento de las instituciones hospitalarias, así entonces, el objetivo de este estudio fue determinar cuáles son las características asistenciales y administrativas que potencialmente influirían en la valoración de la satisfacción del usuario y funcionario frente a la atención en los servicios de salud del Hospital Municipal del Guamo-Tolima, mediante la identificación, medición y descripción de las mismas .Los resultados del estudio obtenidos a partir de la comparación de medias de cada uno de los ítems evaluados, y de la diferencia significativa de medias, mostraron que existen diferencias significativas entre la importancia asignada por los usuarios frente a la asignada por los funcionarios.

Objective quality of life, optimism, and social-juridical variables, as predictive ones of the subjective quality of life in disarmed Colombian persons

The goal of this research was to identify predic- tive psychosocial factors of the subjective quality of life in a group of 60 people, with ages between 19 and 57, from both sexes, included in the program of demobilization and social inclusion of the Pro- grama de la Alta Consejería para la Reintegración Social y Económica de Personas y Grupos Alzados en Armas en Colombia. this research was a predic- tive correlational descriptive study. the Question- naire of optimism/Pessimism was used to assess the optimist or pessimist trend, and, for assess the quality of life, these strategies were combined: a home visit to value the objective quality of life, the Analogous scale of subjective Quality of Life to value satisfaction and well-being, and a general format to collect socio-demographic and juridical information. Results show that some variables as perceived health, optimism, educational level, re- ligious believes, objective quality of life, type of demobilization and years spent in the armed group operating outside the law, are associated to better levels of perceived quality of life. The findings and limitations of the study are discussed.  

Current status of knowledge about suicide in people with cancer

Aim: To review the current knowledge about suicide in cancer patients. Method: We searchedspecialized databases using keywords for articles published in the last two decades (1990-2010),and compiled and reviewed them in order to: indicate the prevalence of suicide in cancer patientsworldwide and in Colombia, differentiating the data by sex and age; establish the types of cancerthat are associated with suicide, identify risk factors for committing or considering suicide andpresent the strategies of professional and psychological intervention directed at cancer patientswith suicidal ideation and suicide attempts. The present article is a review of the information on thesubject. Results: We found that: in cancer patients, the suicide rate is two times higher thanin the general population; depression, suicidal ideation and location of cancer are some of therisk factors for suicide, and there is a lack of published guidelines for professional managementof the suicidal patient with cancer. Conclusion: The need to carry out research on the topic ofsuicide in cancer patients was established.

Customer satisfaction in the banking industry: a comparative study of Ghana and Spain

La satisfacció és una preocupació crucial pels clients i per les organitzacions, incloent els bancs. L'estudi examina la satisfacció global dels clients dels bancs a Ghana i Espanya. Així s'analitzen aspectes com la relació entre satisfacció global i les dimensions de qualitat dels serveis bancari, així com les pròpies dimensions principals de la qualitat d'aquests serveis. Finalment, les percepcions sobre aquestes dimensions son comparades entre els bancs de Ghana i Espanya. S'han analitzat els clients de 819 bancs de Ghana i Espanya, els resultats van mostrar que els clients espanyols estaven més descontents respecte les dimensions tangibles i empatia metre que els clients de Ghana puntuaven pitjar la dimensió conveniència. En general, els clients de Ghana estaven força més descontents amb els serveis bancaris que els d'Espanya. La fiabilitat, l'empatia i la conveniència son els predictors de satisfacció global en Ghana, mentres que la fiabilitat és la única dimensió que explica la satisfacció global a Espanya.

La investigació sobre l'èxit i el fracàs escolar des la la perspectiva dels factors de risc. Implicacions per a la recerca i la pràctica educatives

La situació problemàtica de la qual partim en aquesta tesi és la constatació de l'existència d'unes dinàmiques escolars negatives -expressades amb males notes reiterades- difícils de modificar, que determinats infants inicien i desenvolupen al llarg de la seva escolarització i que els condueix a una situació de fracàs escolar. Les males notes són el senyal que alerta pares i educadors de la presència de problemes escolars en els alumnes i constitueixen la causa explícita que motiva la cerca de solucions. Sovint es busquen solucions fora de l'escola, la qual cosa suggereix que, malgrat els esforços realitzats, l'escola i el sistema educatiu han tingut dificultats per a ajudar els infants a millorar globalment els seus resultats escolars. D'una banda, l'escola troba dificultats per a identificar el mes aviat possible quins infants seran mes susceptibles de desenvolupar unes dinàmiques escolars negatives que els puguin conduir a una situació de fracàs escolar. D'altra banda, també hi ha dificultats per trobar i aplicar estratègies preventives d'intervenció educativa a l'aula, que resultin adequades per a prevenir el desenvolupament de dinàmiques escolars negatives en alguns infants. Partint de la situació problemàtica descrita, la finalitat de la tesi es obtenir informació teòrica , empírica sobre algunes variables que puguin resultar rellevants per a articular, des de l'aula escolar, intervencions educatives destinades a prevenir el desenvolupament de les dinàmiques escolars negatives. Des de la perspectiva de la prevenció, la rellevància de les variables hauria d'establir-se en funció de la seva utilitat per a: A) Identificar des de l'aula escolar situacions de més perill -de més risc- de desenvolupar aquestes dinàmiques negatives i, consegüentment, arribar a la situació de fracàs escolar . Això implica, per tant, que les variables han de permetre la identificació abans que la situació de fracàs escolar es produeixi . B) Intervenir educativament des de l'escola; per tant, cal que siguin variables sobre les quals l'escola pugui incidir. La modificabilitat de les variables ha de permetre que es puguin emprendre accions educatives, des de la mateixa aula escolar. Variables que resultin suficientment importants de cara a disminuir el perill o evitar el desenvolupament de dinàmiques negatives. Es a dir, que la seva modificació contribueixi a evitar que els infants arribin a la situació de fracàs escolar. Per assolir aquesta finalitat es realitzen un segut de passes en funció de les quals s'ha estructurat la tesi en dues parts: Un marc teòric i un estudi de casos. EI Marc teòric té dos objectius: 1. Definir la situació problemàtica. En el capítol primer del marc teòric de la tesi, s'exposen les dimensions d'aquesta situació problemàtica. La revisió bibliogràfica entorn del tema del fracàs escolar ens ajuda a emmarcar la qüestió de les dinàmiques escolars en el fenomen complex del fracàs i l'èxit escolar, i del rendiment. Aquestes aportacions teòriques juntament amb les aportacions de la recerca educativa en relació a l'estabilitat del rendiment al llarg dels cursos són la base per a definir la situació problemàtica. 2. Delimitar, des d'un punt de vista teòric, algunes variables rellevants per a la prevenció del desenvolupament de dinàmiques escolars negatives, conduents a la situació de fracàs escolar. La primera passa per a dur a terme aquesta delimitació teòrica, que es presenta al segon capítol, ha estat revisar les aportacions de les investigacions sobre variables que incideixen en el rendiment escolar, les quals s'han analitzat en funció de la seva rellevància per a la prevenció. Aquesta revisió ha permès constatar un seguit de problemes de caire terminològic, metodològic i sobre la repercussió d'aquesta recerca en la practica educativa que afecten directament la utilitat de les aportacions d'aquestes investigacions de cara a identificar variables rellevants per a la prevenció. De l'anàlisi dels resultats d'aquestes recerques es desprèn que: a) Hi ha moltes variables associades al rendiment escolar, algunes difícilment modificables mitjançant la intervenció educativa escolar. b) EI fet que una variable estigui associada al rendiment no implica que sigui rellevant per a la prevenció c) S'obté poca informació sobre variables que contribueixin a disminuir la probabilitat de fracàs escolar. En base a aquests resultats es constata que cal buscar una perspectiva d'anàlisi de les variables mes adequades a l'enfocament preventiu, perspectiva que ha d'orientar-se a l'estudi del risc de fracàs escolar. La segona passa que es duu a terme per arribar a una delimitació teòrica de les variables rellevants es l'estudi del concepte de risc i d'altres conceptes relacionats: signe de risc, marcador de risc, factor de risc, factor protector, població en risc, infant en situació de risc, així com la revisió d'estudis i recerques que s'han plantejat en aquesta línia. Aquest treball ha permès: a) Clarificar aquests conceptes i aplicar-los en l'àmbit educatiu, en referència al problema del fracàs escolar, estructurant un marc teòric en funció del qual plantejar una anàlisi de les variables associades al rendiment escolar. b) Concretar un model per a l'anàlisi, des de l'aula escolar, de les variables que incideixen en el risc de fracàs escolar. Aquest model, que es situa en la perspectiva de l'aula escolar i que pren en consideració el paper actiu que els estudiants tenen respecte al seu aprenentatge, consta de tres components: unes variables, les seves relacions i la funció que exerceixen en relació al risc de fracàs escolar. La conclusió a la qual s'arriba es que, des d'un punt de vista teòric, una variable serà rellevant per a articular intervencions educatives preventives des de l'escola si constitueix o bé un factor de risc, o be un factor protector o compensador del risc. La delimitació empírica de variables rellevants per a la prevenció del fracàs escolar -que constitueix l'objectiu de la segona part de la tesi- es duu a terme mitjançant un estudi de casos que es deriva del plantejament teòric elaborat. L'objectiu d'aquest estudi es identificar variables que han pogut constituir factors protectors en joves que es troben en situació de risc per circumstàncies sociofamiliars. Se seleccionen tres noies i dos nois que, malgrat trobar-se en situació de risc, han assolit un cert nivell d'èxit escolar. Basant-nos en el model s'ha recollit informació sobre característiques actitudinals dels estudiants, del seu procés d'autoaprenentatge i de l'ambient d'aprenentatge. S'utilitza un disseny qualitatiu d'estudi de casos, utilitzant entrevistes amb profunditat per a recollir informació, la qual s'analitza mitjançant tècniques d'anàlisi de continguts. L'estudi de cada un dels cinc casos i la seva posterior comparació ha permès identificar algunes variables que poden haver constituït factors protectors del risc de fracàs escolar. Entre elles podem citar 1. La consciència de la pròpia situació complexa i desfavorable que han viscut o estan vivint. 2. Tenir un projecte vital a mig o llarg termini, en el qual els estudis són concebuts com a una via per assolir-lo. 3. Ser autoresponsables dels aprenentatges. 4. Haver identificat models a seguir en altres persones. Del treball realitzat tant des d'una perspectiva teòrica com empírica i les conclusions a les quals s'ha arribat se'n desprenen implicacions per a la practica educativa, per a la recerca i per a la formació professional dels educadors i educadores socials. Pel que fa a les implicacions per a la practica educativa, es proposa el model com a base per a la identificació de situacions de risc i per al disseny d'intervencions educatives amb l'objectiu de prevenir el fracàs escolar. En aquest sentit, i en funció dels resultats obtinguts a l'estudi de casos, es proposen unes línies d'intervenció preventiva en casos de risc similars als que han estat objecte d'estudi, línies que poden prendre en consideració tant els/les mestres com els educadors/es. Pel que fa a les implicacions per a la investigació educativa, es deriven quatre línies de recerca: investigació sobre factors de risc, investigació sobre factors protectors, investigació sobre el potencial preventiu d'intervencions educatives dissenyades en base a factors de risc i factors protectors, l'investigació sobre com potenciar des de diferents àmbits (escola i vida quotidiana) els fadors protectors. Quant a les implicacions per a la formació professional dels educadors/es socials, els resultats de l'estudi de casos com a possibles aspectes a treballar per part dels educadors/es impliquen un treball en el qual aquests professionals han d'haver rebut formació sobre: 1. La relació educativa com a recurs per a la intervenció educativa professional. 2. La necessitat d'un treball coordinat interdisciplinari com a estratègia de treball professional. 3. EI coneixement de programes coherents i estratègies d'intervenció sobre factors protectors. 4. L'elaboració de programes educatius, de manera que els educadors/es puguin adaptar les intervencions a les necessitats educatives dels subjectes. 5. La intervenció educativa en famílies.

Avaliação do Impacto da Aplicação do SIADAP na Administração Pública : estudo de uma Autarquia

As grandes mudanças organizacionais existentes na administração pública exigem cada vez mais uma reavaliação constante do formato de gestão, obrigando a uma missão consistente e a uma visão contínua. Nesta abordagem, o presente estudo visa demonstrar a importância que a avaliação de desempenho representa no seio da administração local. É objetivo central deste trabalho, avaliar o impacto da aplicação da avaliação de desempenho na Administração Local - Sistema Integrado de Avaliação de Desempenho na Administração Pública (SIADAP), bem como as políticas e práticas de Recursos Humanos aplicadas: a formação e a comunicação. Pretende-se, ainda, perceber até que ponto estes fatores contribuem para a compreensão do SIADAP. Para tal, utilizamos uma metodologia qualitativa para analisar e comparar as perspetivas dos avaliados e avaliadores de forma a perceber diferenças em relação aos diversos perfis funcionais. Os resultados apontam no sentido de que a monitorização dos objetivos e competências durante o processo de avaliação de desempenho influencia o modo como os avaliados classificam o sistema de Avaliação de Desempenho (SIADAP). Permitiu conhecer, sob o ponto de vista dos avaliadores, a sua perceção sobre o sistema como instrumento na promoção de uma cultura de mérito. Por fim, possibilitou recolher a opinião de avaliados e avaliadores sobre as quatro grandezas em estudo (subjetividade, importância, avaliação e satisfação), o que contribuiu para uma melhor compreensão desta temática, bem como da sua influência no desenvolvimento das pessoas e das organizações.

O modelo organizacional, as condições de trabalho e as relações interpessoais como fatores de satisfação dos trabalhadores em regime de Outsourcing

Num mundo cada vez mais globalizado, exige-se às organizações respostas rápidas, que lhes permitam responder com eficiência e eficácia aos desafios do mercado. Para tal é fundamental que o seu capital humano apresente níveis de satisfação elevados, pois nos dias de hoje, qualquer organização tem acesso às melhores tecnologias de ponta, tornando-se assim, os recursos humanos no grande fator de diferenciação das organizações modernas. No sentido de percebermos quais os fatores que contribuem para o nível de satisfação global dos colaboradores em regime de Outsourcing desenvolveu-se o presente estudo de investigação, cujo principal objetivo foi perceber o contributo do modelo organizacional, das condições de trabalho e das relações interpessoais como fatores associados à satisfação no trabalho. Os resultados obtidos permitem-nos inferir que o modelo organizacional, as condições de trabalho e as relações interpessoais são fatores que contribuem positivamente para a satisfação no trabalho dos trabalhadores em regime de Outsourcing.

Patient satisfaction in the Central Institute for the Deaf Clinic

This paper discusses a patient satisfaction survey developed for the Central Institute for the Deaf Clinic. The goal of the survey project was to establish a patient satisfaction for services baseline and to examine factors affecting patient satisfaction, such as degree of hearing loss, gender, age, and experience of the audiologist.

The relationships of age and length of service with job satisfaction: an examination of hotel employees in Thailand

Earlier studies suggest age is positively associated with job satisfaction, while others use length of service, or tenure, as a predictor of job satisfaction levels. This article examines whether age and tenure are individual determinants of satisfaction, or whether there is an interaction between the two. The results indicate that employee age is not significantly associated with overall job satisfaction level, but that tenure is. There is also significant relationship between tenure and facets of satisfaction (job, pay and fringe benefits), but the effect of tenure on satisfaction is significantly modified by age.

Confucius, constructivism and the impact of continuing professional development on teachers of English in China

In this article we explore issues around the sustainability and appropriateness of professional development for secondary teachers of English in China offered by overseas providers from the perspective of teachers who completed courses at the University of Reading between 2003 and 2010. We start by offering an overview of English teaching in China. We then describe the collection and analysis of interviews and focus groups discussions involving former participants, their teaching colleagues and senior management, as well as classroom observation. Evidence is presented for changes in teachers’ philosophies of education directly attributable to participation in the courses; for improved teacher competencies (linguistic, cultural and pedagogical) in the classroom; and for the ways in which returnees are undertaking new roles and responsibilities which exploit their new understandings. Finally, we discuss the implications of these findings for both providers and sponsors of CPD for English language teachers. We conclude that the recognition of English as an essential element in the modernisation of China, together with the growing awareness of the weaknesses of traditional approaches to the teaching of the language, has opened up new spaces for dialogue concerning pedagogy and professional practice. It is clearly important, however, that new approaches to the teaching of English are presented in a way which allows teachers to decide which elements should be incorporated into their teaching and how.

Advanced skills teachers: professional identity and status

The teaching profession continues to struggle with defining itself in relation to other professions. Even though public opinion positions teachers second only to doctors and nurses in terms of their professional status and prestige research in the UK suggests that teachers still believe that they have much lower status than other professions. With teacher job satisfaction considerably lower today than the past and on-going issues with teacher recruitment and retention, new government policies have set out to enhance the status of teachers both within and outside of the profession. The Advanced Skill Teacher (AST) grade was introduced in 1998 as a means to recognise and reward teaching expertise and was framed as a way of also raising the status of the teaching profession. As to what a teaching professional should look like, the AST was in many ways positioned as the embodiment. Using survey data from 849 ASTs and in depth interviews with 31, this paper seeks to explores the ways that the AST designation impacts or not on teachers’ perceptions of their professional identity. In particular, the paper considers whether such awards contribute in positive ways to a teacher’s sense of professional identity and status. The results from the research suggest that teaching grades that recognise and reward teaching excellence do contribute in important ways to a teachers’ professional identity via an increased sense of recognition, reward and job satisfaction. The results from this research also suggest that recognising the skills and expertise of teachers is clearly important in supporting teacher retention. This is because as it allows highly accomplished teachers to remain where they want to be and that is the classroom.