909 resultados para ticket, ticketing, PHP, Web Service, osTicket
Resumo:
The past decade has seen the energy consumption in servers and Internet Data Centers (IDCs) skyrocket. A recent survey estimated that the worldwide spending on servers and cooling have risen to above $30 billion and is likely to exceed spending on the new server hardware . The rapid rise in energy consumption has posted a serious threat to both energy resources and the environment, which makes green computing not only worthwhile but also necessary. This dissertation intends to tackle the challenges of both reducing the energy consumption of server systems and by reducing the cost for Online Service Providers (OSPs). Two distinct subsystems account for most of IDC’s power: the server system, which accounts for 56% of the total power consumption of an IDC, and the cooling and humidifcation systems, which accounts for about 30% of the total power consumption. The server system dominates the energy consumption of an IDC, and its power draw can vary drastically with data center utilization. In this dissertation, we propose three models to achieve energy effciency in web server clusters: an energy proportional model, an optimal server allocation and frequency adjustment strategy, and a constrained Markov model. The proposed models have combined Dynamic Voltage/Frequency Scaling (DV/FS) and Vary-On, Vary-off (VOVF) mechanisms that work together for more energy savings. Meanwhile, corresponding strategies are proposed to deal with the transition overheads. We further extend server energy management to the IDC’s costs management, helping the OSPs to conserve, manage their own electricity cost, and lower the carbon emissions. We have developed an optimal energy-aware load dispatching strategy that periodically maps more requests to the locations with lower electricity prices. A carbon emission limit is placed, and the volatility of the carbon offset market is also considered. Two energy effcient strategies are applied to the server system and the cooling system respectively. With the rapid development of cloud services, we also carry out research to reduce the server energy in cloud computing environments. In this work, we propose a new live virtual machine (VM) placement scheme that can effectively map VMs to Physical Machines (PMs) with substantial energy savings in a heterogeneous server cluster. A VM/PM mapping probability matrix is constructed, in which each VM request is assigned with a probability running on PMs. The VM/PM mapping probability matrix takes into account resource limitations, VM operation overheads, server reliability as well as energy effciency. The evolution of Internet Data Centers and the increasing demands of web services raise great challenges to improve the energy effciency of IDCs. We also express several potential areas for future research in each chapter.
Resumo:
OBJECTIVES: To determine the characteristics of popular breast cancer related websites and whether more popular sites are of higher quality. DESIGN: The search engine Google was used to generate a list of websites about breast cancer. Google ranks search results by measures of link popularity---the number of links to a site from other sites. The top 200 sites returned in response to the query "breast cancer" were divided into "more popular" and "less popular" subgroups by three different measures of link popularity: Google rank and number of links reported independently by Google and by AltaVista (another search engine). MAIN OUTCOME MEASURES: Type and quality of content. RESULTS: More popular sites according to Google rank were more likely than less popular ones to contain information on ongoing clinical trials (27% v 12%, P=0.01 ), results of trials (12% v 3%, P=0.02), and opportunities for psychosocial adjustment (48% v 23%, P<0.01). These characteristics were also associated with higher number of links as reported by Google and AltaVista. More popular sites by number of linking sites were also more likely to provide updates on other breast cancer research, information on legislation and advocacy, and a message board service. Measures of quality such as display of authorship, attribution or references, currency of information, and disclosure did not differ between groups. CONCLUSIONS: Popularity of websites is associated with type rather than quality of content. Sites that include content correlated with popularity may best meet the public's desire for information about breast cancer.
Resumo:
This is a paper contemplating a tool of public editorial intelligence, so that key media policy objectives can be attained in the complex and multi-faceted environment of digital media. The paper is meant to be an article of a special issue of the International Journal of Communication on "Public Media and Exposure Diversity", co-edited by Natali Helberger and Mira Burri.
Resumo:
For the main part, electronic government (or e-government for short) aims to put digital public services at disposal for citizens, companies, and organizations. To that end, in particular, e-government comprises the application of Information and Communications Technology (ICT) to support government operations and provide better governmental services (Fraga, 2002) as possible with traditional means. Accordingly, e-government services go further as traditional governmental services and aim to fundamentally alter the processes in which public services are generated and delivered, after this manner transforming the entire spectrum of relationships of public bodies with its citizens, businesses and other government agencies (Leitner, 2003). To implement this transformation, one of the most important points is to inform the citizen, business, and/or other government agencies faithfully and in an accessible way. This allows all the partaking participants of governmental affairs for a transition from passive information access to active participation (Palvia and Sharma, 2007). In addition, by a corresponding handling of the participants' data, a personalization towards these participants may even be accomplished. For instance, by creating significant user profiles as a kind of participants' tailored knowledge structures, a better-quality governmental service may be provided (i.e., expressed by individualized governmental services). To create such knowledge structures, thus known information (e.g., a social security number) can be enriched by vague information that may be accurate to a certain degree only. Hence, fuzzy knowledge structures can be generated, which help improve governmental-participants relationship. The Web KnowARR framework (Portmann and Thiessen, 2013; Portmann and Pedrycz, 2014; Portmann and Kaltenrieder, 2014), which I introduce in my presentation, allows just all these participants to be automatically informed about changes of Web content regarding a- respective governmental action. The name Web KnowARR thereby stands for a self-acting entity (i.e. instantiated form the conceptual framework) that knows or apprehends the Web. In this talk, the frameworks respective three main components from artificial intelligence research (i.e. knowledge aggregation, representation, and reasoning), as well as its specific use in electronic government will be briefly introduced and discussed.
Resumo:
Content Distribution Networks are mandatory components of modern web architectures, with plenty of vendors offering their services. Despite its maturity, new paradigms and architecture models are still being developed in this area. Cloud Computing, on the other hand, is a more recent concept which has expanded extremely quickly, with new services being regularly added to cloud management software suites such as OpenStack. The main contribution of this paper is the architecture and the development of an open source CDN that can be provisioned in an on-demand, pay-as-you-go model thereby enabling the CDN as a Service paradigm. We describe our experience with integration of CDNaaS framework in a cloud environment, as a service for enterprise users. We emphasize the flexibility and elasticity of such a model, with each CDN instance being delivered on-demand and associated to personalized caching policies as well as an optimized choice of Points of Presence based on exact requirements of an enterprise customer. Our development is based on the framework developed in the Mobile Cloud Networking EU FP7 project, which offers its enterprise users a common framework to instantiate and control services. CDNaaS is one of the core support components in this project as is tasked to deliver different type of multimedia content to several thousands of users geographically distributed. It integrates seamlessly in the MCN service life-cycle and as such enjoys all benefits of a common design environment, allowing for an improved interoperability with the rest of the services within the MCN ecosystem.
Resumo:
Presents ways to improve library Web sites. Description of the Hampshire College library Web site and how it is an integral part of the college's reference service; Usability analysis of Web sites; How to apply what librarians learn from usability analysis; Importance of testing; How to measure success. INSETS: Test Questions; Usability Guidelines.
Resumo:
Este trabajo se propone el diseño de una grilla exhaustiva de características específicas de naturaleza formal, informativa y ergonómica para hacer que un sitio Web de bibliotecas universitarias sea de calidad, accesible y garantice el acceso a la información. Para ello, se efectúa un relevamiento de la bibliografía que analiza el tema y se elabora un modelo que pondera dichas características seleccionadas. Las conclusiones demuestran que es posible diseñar un modelo específico de atributos, estableciendo cuáles son los que mejor representan la calidad de una biblioteca universitaria en el entorno Web
Resumo:
En este ensayo reflexionamos sobre los desafíos tecnológicos, económicos, académicos y políticos que implica la edición científica en formato digital para los investigadores argentinos en Ciencias Sociales y Humanas. Basándonos en la trayectoria de la Facultad de Humanidades y Ciencias de la Educación de la Universidad Nacional de La Plata en la materia, proponemos que el trabajo interdisciplinario, el acceso abierto y la revisión por pares son los pilares fundamentales para llevar adelante una revista científica publicada en la web desde una unidad académica, es decir, desarrollada por el trabajo ad honorem de docentes-investigadores y sostenida económicamente con el presupuesto universitario
Resumo:
This paper investigates the current relationship between information management and information mediation along with the digital reference service through a case study which took place in an academic library. The concept of information mediation is herein analyzed, since a conceptual examination provides elements that will help people to comprehend and evaluate the concerned service. The information professional plays a very important role in the mediation aforementioned, which may be directly or indirectly; consciously or unconsciously; by himself/herself or plurally; individually or inserted into a group ? in all such manners that mediator facilitates the acquisition of information, fully or partially satisfying a user?s need of all sorts of knowledge. Meanwhile, we here approach information management from a scope that points out a description over performed activities concerned to policies and procedures put into effect until the service evaluation by proposing a criterion for such point. Finally, we outline a few actions to be implemented in long-term perspective, which goal is to continually ameliorate such assistance, taking in account the human factor
Resumo:
El presente artículo analiza la adopción y los principales usos de la plataforma Facebook por parte de las bibliotecas de tres universidades en Argentina. Luego de una revisión bibliográfica sobre la temática, se exponen los procedimientos metodológicos empleados para identificar, en primer lugar, las instituciones que cuentan con esta herramienta de comunicación en la actualidad y, en segundo término, los usos que se hace de ella a partir de una serie de variables, entre las que caben consignar: el momento de inicio, los vínculos con otros medios de comunicación administrados por la institución (webs y redes sociales), el número de seguidores, el empleo de las imágenes, la frecuencia y el tipo de posteos y, por último, la cantidad y la calidad de los comentarios. En los resultados se trabaja la información recabada procurando un análisis cuantitativo y otro cualitativo en la construcción de un panorama global. En las conclusiones se destaca la paulatina adopción de la plataforma por parte de las bibliotecas universitarias, aunque con usos limitados respecto de su potencial. Se sugieren otras posibilidades
Resumo:
Este trabajo se propone el diseño de una grilla exhaustiva de características específicas de naturaleza formal, informativa y ergonómica para hacer que un sitio Web de bibliotecas universitarias sea de calidad, accesible y garantice el acceso a la información. Para ello, se efectúa un relevamiento de la bibliografía que analiza el tema y se elabora un modelo que pondera dichas características seleccionadas. Las conclusiones demuestran que es posible diseñar un modelo específico de atributos, estableciendo cuáles son los que mejor representan la calidad de una biblioteca universitaria en el entorno Web
Resumo:
En este ensayo reflexionamos sobre los desafíos tecnológicos, económicos, académicos y políticos que implica la edición científica en formato digital para los investigadores argentinos en Ciencias Sociales y Humanas. Basándonos en la trayectoria de la Facultad de Humanidades y Ciencias de la Educación de la Universidad Nacional de La Plata en la materia, proponemos que el trabajo interdisciplinario, el acceso abierto y la revisión por pares son los pilares fundamentales para llevar adelante una revista científica publicada en la web desde una unidad académica, es decir, desarrollada por el trabajo ad honorem de docentes-investigadores y sostenida económicamente con el presupuesto universitario
Resumo:
This paper investigates the current relationship between information management and information mediation along with the digital reference service through a case study which took place in an academic library. The concept of information mediation is herein analyzed, since a conceptual examination provides elements that will help people to comprehend and evaluate the concerned service. The information professional plays a very important role in the mediation aforementioned, which may be directly or indirectly; consciously or unconsciously; by himself/herself or plurally; individually or inserted into a group ? in all such manners that mediator facilitates the acquisition of information, fully or partially satisfying a user?s need of all sorts of knowledge. Meanwhile, we here approach information management from a scope that points out a description over performed activities concerned to policies and procedures put into effect until the service evaluation by proposing a criterion for such point. Finally, we outline a few actions to be implemented in long-term perspective, which goal is to continually ameliorate such assistance, taking in account the human factor
Resumo:
El presente artículo analiza la adopción y los principales usos de la plataforma Facebook por parte de las bibliotecas de tres universidades en Argentina. Luego de una revisión bibliográfica sobre la temática, se exponen los procedimientos metodológicos empleados para identificar, en primer lugar, las instituciones que cuentan con esta herramienta de comunicación en la actualidad y, en segundo término, los usos que se hace de ella a partir de una serie de variables, entre las que caben consignar: el momento de inicio, los vínculos con otros medios de comunicación administrados por la institución (webs y redes sociales), el número de seguidores, el empleo de las imágenes, la frecuencia y el tipo de posteos y, por último, la cantidad y la calidad de los comentarios. En los resultados se trabaja la información recabada procurando un análisis cuantitativo y otro cualitativo en la construcción de un panorama global. En las conclusiones se destaca la paulatina adopción de la plataforma por parte de las bibliotecas universitarias, aunque con usos limitados respecto de su potencial. Se sugieren otras posibilidades
Resumo:
En este ensayo reflexionamos sobre los desafíos tecnológicos, económicos, académicos y políticos que implica la edición científica en formato digital para los investigadores argentinos en Ciencias Sociales y Humanas. Basándonos en la trayectoria de la Facultad de Humanidades y Ciencias de la Educación de la Universidad Nacional de La Plata en la materia, proponemos que el trabajo interdisciplinario, el acceso abierto y la revisión por pares son los pilares fundamentales para llevar adelante una revista científica publicada en la web desde una unidad académica, es decir, desarrollada por el trabajo ad honorem de docentes-investigadores y sostenida económicamente con el presupuesto universitario