Competências transversais: a importância das competências transversais nas missões internacionais

A competitividade contemporânea e a globalização impulsionaram as empresas a explorar novos mercados, e a munir-se de recursos distintivos e de valor acrescentado. Para além da expansão dos mercados, Le Boterf (2006) afirma que a solicitação social de confiança tem aumentado, e as empresas têm de ser capazes de proporcionar e garanti-la. Neste sentido a adequação dos Recursos Humanos é imperativo na estratégia das organizações. Este estudo tem como objetivos compreender qual a importância das competências transversais na missão internacional, compreender quais as competências transversais que são mais valorizadas pelos recrutadores e como é feita a sua avaliação. Para conseguir responder a estas questões, emerge a investigação que se segue, com um cariz qualitativo. O método de recolha de dados utilizado foi a entrevista semiestruturada e foram entrevistados dez recrutadores de expatriados. Os resultados sugerem que as competências transversais são características importantes na missão internacional, uma vez que atuam em fatores que influenciam o sucesso da missão. Das competências mais importantes é enumerado o relacionamento interpessoal, trabalho em equipa, comunicação, capacidade de adaptação e a tolerância à ambiguidade. No final do trabalho são apresentados os resultados da investigação, bem como a sua discussão.

Conflict in cross-functional teams

The present study is a qualitative analysis of the tensions that occur in cross-functional teams (CFTs) and the way in which they can affect the teams' accomplishments. The research is focused on a single case, COHTTEC 2005, a program aimed at transforming new technologies into businesses that took place in Lisbon, Portugal, starting March 2005. In this program, participants were organized in cross-functional teams that included researchers and management students. Semi-structured interviews were made to a sample of 17 participants. These interviews were recorded and transcribed. A table was then elaborated based on the primary data provided by the subjects and these data were classified in different categories. A three-stage model of group dynamics is proposed. The major findings of this project point to the role of interpersonal relationships on group outcomes. More specifically, several patterns associated with team malfunction were uncovered, the clearest ones being autocratic decision-making and arrogant behavior from some team members, as well as escalation in relationship conflict. Implications from these results are discussed, both for future research and for practice.

Estudo exploratório sobre as concepções e estratégias de intervenção de professores em face do bullying escolar

Este estudo qualitativo objetivou identificar o conhecimento de professores do 6º ano do ensino fundamental sobre o bullying e as intervenções por eles desenvol- vidas. Participaram dez professores, e os dados foram coletados por meio de questio- nários estruturados. As análises seguiram os pressupostos da análise de conteúdo, em sua modalidade temática. Verificou-se, nos resultados, uma compreensão insuficiente dos professores que incidia na capacidade de identificação e na maneira como intervi- nham nos episódios de bullying entre os alunos. Depreende-se que o bullying constitui um aspecto importante a ser trabalhado com os professores, considerando a proximi- dade com a questão e o papel essencial que podem assumir no seu enfrentamento.

Common mental disorders among medical students

OBJECTIVE: Common mental disorders (CMD) have a high impact on interpersonal relationships and quality of life and are potential underlying causes for the development of more serious disorders. Medical students have been indicated as a risk population for the development of CMD. The aim of this study was to determine the frequency of CMD in undergraduate medical students and to identify related factors. METHODS: A cross-sectional study was performed in a sample population of medical students. CMD was identified according to the 20-item Self-Report Questionnaire. RESULTS: Two hundred and twenty-three students completed the questionnaire. The overall prevalence of CMD was 29.6% and its presence was independently associated with sleep disorders, not owning a car, not working and sedentary lifestyle. CONCLUSIONS: These findings indicate a high prevalence of CMD in the sample studied and are important for supporting actions to prevent mental disorders in future doctors and for reflecting on the curricula currently in use in medical schools.

Qualidade da relação treinador- atleta em contextos desportivos: relações com fatores de grupo e diferenças em função do sexo

Dissertação de mestrado em Psicologia Aplicada

Perceived behavioral changes in early multiple sclerosis.

Acquired behavioral changes have essentially been described in advanced multiple sclerosis (MS). The present study was designed to determine whether behavioral modifications specifically related to the MS pathological process could be identified in the initial phase of the disease, as compared to control patients with chronic, relapsing and progressive inflammatory disorders not involving the central nervous system (CNS). Eighty-eight early MS patients (Expanded Disability Status Scale score <or= 2.5) and 48 controls were tested. Perceived changes by informants in behavioral control, goal-directed behavior, decision making, emotional expression, insight and interpersonal relationships were assessed using the Iowa Scale of Personality Change (ISPC). Executive behavioral disturbances were screened using the Dysexecutive Questionnaire (DEX). The mean change between the premorbid and postmorbid ISPC ratings was similar in the MS [12.2 (SD 15.6)] and in the control [11.5 (SD 15.1)] group. The perceived behavioral changes (PBCs) most frequently reported in both groups were lack of stamina, lability/moodiness, anxiety, vulnerability to stress and irritability. Pathological scores in the DEX were also similar in both groups. Correlations between PBCs and DEX scores were different in MS and control groups. MS patients with cognitive impairment had a marginally higher number of PBCs than control patients (p=0.056) and a significantly higher DEXp score (p=0.04). These results suggest that (1) PBCs occurring in early MS patients were not different from those induced by comparable chronic non-CNS disorders, (2) qualitative differences in the relationship between behavioral symptoms and executive-behavioral changes may exist between MS and control groups, and (3) behavioral symptoms seem associated with cognitive deficits in MS. We further plan to assess these observations longitudinally.

lntroducció de tècniques d'aprenentatge col·laboratiu en I'àmbit de bases de dades amb el suport de les tecnologies de la informació

Els canvi recents en els plans d’estudis de la UPC i la UOC tenen en compte el nou espai europeu d’educació superior (EEES). Una de les conseqüències directes a aquests canvis es la necessitat d'aprofitar i optimitzar el temps dedicat a les activitats d'aprenentatge que requereixen la participació activa de l’estudiant i que es realitzen de manera continuada durant el semestre. A més, I'EEES destaca la importància de les pràctiques, les relacions interpersonals i la capacitat per treballar en equip, suggerint la reducció de classes magistrals i l’augment d’activitats que fomentin tant el treball personal de l’estudiant com el cooperatiu. En l’àmbit de la docència informàtica d’assignatures de bases de dades el problema és especialment complex degut a que els enunciats de les proves no acostumen a tenir una solució única. Nosaltres hem desenvolupat una eina anomenada LEARN-SQL, l’objectiu de la qual és corregir automàticament qualsevol tipus de sentència SQL (consultes, actualitzacions, procediments emmagatzemats, disparadors, etc.) i discernir si la resposta aportada per l’estudiant és o no és correcta amb independència de la solució concreta que aquest proposi. D’aquesta manera potenciem l’autoaprenentatge i l’autoavaluació, fent possible la semi-presencialitat supervisada i facilitant l’aprenentatge individualitzat segons les necessitats de cada estudiant. Addicionalment, aquesta eina ajuda als professors a dissenyar les proves d’avaluació, permetent també la opció de revisar qualitativament les solucions aportades pels estudiants. Per últim, el sistema proporciona ajuda als estudiants per a que aprenguin dels seus propis errors, proporcionant retroalimentació de qualitat.

Monitoring the effects of adult psychotherapy in routine practice in Switzerland: A feasibility trial

Background: Several studies have been published on the effects of psychotherapy in routine practice. Complementing traditional views summarised as 'dose-effect models', Stiles et al. put forward data consistent with the responsive regulation model underlining the importance of the client's active participant role in defining length of treatment. One may ask what level of change reached by a patient is considered to be the 'good enough level' (GEL) and if it is related to the duration of psychotherapy. Aims: The main objective of the present feasibility trial was to monitor the patient's session-by-session evolution using a self-report questionnaire in order to define the GEL, i.e. the number of sessions necessary for the patient to reach significant change. Method: A total of N=13 patients undergoing psychotherapy in routine practice participated in the study, completing the Outcome Questionnaire - 45.2 (OQ-45), which assesses the symptom level, interpersonal relationships and social role after every psychotherapy session. The data was analysed using multi-level analyses (HLMs). Results: High feasibility of fine-grained assessment of effects of psychotherapy in routine practice in Switzerland was shown; response rates being acceptable; however, detailed analysis of the GEL was not feasible within the short study time-frame. Conclusions: Reflections on the political context of monitoring in the specific case of routine psychiatric practice in Switzerland are discussed.

Knowledge and attitudes of nurses towards alcohol and related problems: the impact of an educational intervention

An exploratory study of quasi-experimental approach that aimed to verify the impact of an educational intervention on attitudes and knowledge of nurses towards alcohol use and associated problems. The sample included 185 nurses, divided into two groups: 84 submitted to a training course and formed the experimental group. Data were collected through a knowledge survey and an attitude scale. The attitudes of the participants of both groups were positive. There were no significant differences between groups in relation to knowledge. The strongest predictors of positive attitudes were possessed preparation to act with chemical dependents (OR = 2.18), "have received increased workload during graduation on the theme, 'alcohol and other drugs'" (OR = 1.70), and "completed graduate school" (OR = 2.59). The educational intervention had a positive impact on the attitudes of nurses towards alcoholics, work and interpersonal relationships with such clientele.

Social support from the perspective of adolescent victims of domestic violence

Objective: Assess the understanding of adolescents regarding the social support received in situations of domestic violence. Method: A qualitative study with data collection carried out through focus groups with 17 adolescent victims of domestic violence, institutionally welcomed in Campinas-SP, and through semi-structured interviews with seven of these adolescents. Information was analyzed by content analysis, thematic modality. Results: Observing the thematic categories it was found that social support for the subjects came from the extended family, the community, the Guardianship Council, the interpersonal relationships established at the user embracement institution and from the religiosity/spirituality. Conclusion: The mentioned sources of support deserve to be enhanced and expanded. With the current complexity of the morbidity and mortality profiles, especially in children and adolescents, the (re)signification and the (re)construction of health actions is imperative.



Supplemental nursing staff´s experiences at a Spanish hospital: Qualitative phenomenology research

The objective of this study was to describe the Supplemental Nursing Staff´s experiences at different hospital units. A qualitative phenomenological approach was conducted; a purposeful and theoretical sampling was implemented with supplemental nursing staff at Santa Barbara Hospital of Soria (Spain), to gain a more in-depth understanding of the Supplemental Nursing Staff ´s experience. Data were collected by in-depth interviews and through a field notebook. Data were analyzed using the Giorgi proposal. Twenty-one nurses with a mean age of 46 years were included. Three main topics emerged from the data analysis: building the first contact, carving out a niche and establishing interprofessional/interpersonal relationships. We conclude that the experience of hosting the supplemental nursing staff in changing clinical environments is conditioned by various factors. It is necessary for nurses and hospital managers to establish clear objectives with regard to the supplemental nursing staff´s role in the units.

Empowering a group of seniors in a rural community

OBJECTIVE To describe the stages of the empowerment process of a group of seniors in a rural community. METHOD Convergent care research whose foundation is to use the scope of practice. Conducted with the proposal to change the practice of 21 seniors and nine health professionals, with the aim of health promotion empowerment. Data were collected during 22 meetings, and group interviews at the end of the intervention. RESULTS Showed that despite the initial impact of the change, the group was able to welcome the new change, taking advantage of the space to express anxieties, share joys, and build new knowledge, which led to the incorporation of changes that reflected in the development of healthy habits and improvements in interpersonal relationships. CONCLUSION The convergent care research consisted of strategy that changed the group's lives, empowering them with health promoting actions.

Institutionaalinen luottamus - yrityksen ei-henkilöityvä luottamuksen ulottuvuus työntekijän näkökulmasta

Ylläpitääkseen kilpailuetua ja menestyäkseen markkinoilla yritysten tulee teknologisen ja liiketoimintaosaamisen lisäksi hallita tehokas sisäinen toimintansa. Tieto on tärkein tuotannontekijä ja sen jakaminen yrityksessä onkriittistä innovaatioiden syntymisen kannalta. Luottamus edistää tiedon luomista ja jakamista. Luottamusta yrityksissä on tutkittu pääasiassa henkilöiden välisenä luottamuksena omiin esimiehiin ja kollegoihin. Kansainvälisistä omistaja- jamuista yritysjärjestelyistä johtuen yritysten sisäinenkin toiminta on usein maantieteellisesti hajautettua, mikä vähentää henkilöiden välisten luottamussuhteiden syntymistä. Tällaisissa tilanteissa yritykseen itseensä kohdistuva ei-henkilöityvä luottamus täydentää tutkimusten mukaan vähäisiä henkilöiden välisiä luottamussuhteita. Yrityksen ei-henkilöityvää luottamusta on tutkittu vain vähän ja kokonaisvaltaista teoriapohjaista ja/tai empiiristä tutkimusta ei ole tehty tai sitä ei ole raportoitu. Tässä pro gradu -tutkielmassa tutkittiin, mitä yrityksen institutionaalinen luottamus on ja mistä se muodostuu. Tutkielman teoriatausta nousee sosiologian, taloustieteen ja sosiaalipsykologian eri teorioista sekä aikaisemmasta monitieteisestä luottamustutkimuksesta. Empiirinen aineisto kerättiin neljässä fokusryhmäkeskustelussa ja aineisto analysoitiin sekä aineistolähtöisesti että teoriaohjaavasti hyödyntäen ATLAS.ti kvalitatiivisen aineiston analyysiohjelmaa. Työn keskeisenä tuloksena oli teorian ja empirian synteesinä muodostunutyrityksen institutionaalisen luottamuksen määritelmä. Yrityksen institutionaalisella luottamuksella tarkoitetaan yksilön odotuksia työnantajayrityksen kyvykkyydelle ja oikeudenmukaisuudelle. Kyvykkyydellä tarkoitetaan yrityksen havaittua kyvykkyyttä menestyä markkinoilla jatkuvasti ja organisoida sisäinen toimintansa tehokkaasti ja varmasti. Oikeudenmukaisuudella tarkoitetaan koettua oikeudenmukaista henkilöstöpolitiikkaa ja hyvää työnantajamainetta.

La influència dels jocs cooperatius en la millora de les relacions interpersonals i la cohesió d'un grup

Actualment la tasca que desenvolupa l’escola és procurar que tots els infants es desenvolupin integralment, independentment de les característiques. En aquest marc sorgeix l’escola inclusiva, la qual ha d’estar preparada per atendre a tots i fer que aprenguin alumnes diferents al màxim de les seves possibilitats. Perquè això sigui real, l’escola ha de buscar noves maneres per a què els alumnes puguin aprendre no tan sols contingut sinó també valors, habilitats socials, cognitives, lingüístiques, entre moltes altres. Es per aquest motiu que la recerca vol portar a la pràctica i comprovar si mitjançant una eina lúdica, com són els jocs cooperatius, es milloren algunes habilitats socials i la cohesió d’un grup classe, en el qual també es té en compte la integració social d’una nena diagnosticada amb Trastorns Generalitzats del Desenvolupament (TGD) i, concretament, presenta trets autistes. Aquesta activitat educativa proporciona contextos nous on interactuar i desenvolupar bones pautes de relació per a tots així com també afavoreix la cohesió de grup, les relacions interpersonals i la integració d’infants amb dificultats en la interacció social.

Patients' Needs for Care in Public Mental Health: Unity and Diversity of Self-Assessed Needs for Care.

PURPOSE: Needs assessment is recognized to be a key element of mental health care. Patients tend to present heterogeneous profiles of needs. However, there is no consensus in previous research about how patients' needs are organized. This study investigates both general and specific dimensions of patients' needs for care. METHODS: Patients' needs were assessed with ELADEB, an 18-domain self-report scale. The use of a self-assessment scale represents a unique way of obtaining patients' perceptions. A patient-centered psychiatric practice facilitates empowerment as it is based on the patients' personal motivations, needs, and wants. Four seventy-one patients' profiles were analyzed through exploratory factor analysis. RESULTS: A four-factor bifactor model, including one general factor and three specific factors of needs, was most adequate. Specific factors were (a) "finances" and "administrative tasks"; (b) "transports," "public places," "self-care," "housework," and "food"; and (c) "family," "children," "intimate relationships," and "friendship." CONCLUSION: As revealed by the general factor, patients expressing urgent needs in some domains are also more susceptible to report urgent needs in several other domains. This general factor relates to high versus low utilizers of public mental healthcare. Patients also present specific needs in life domains, which are organized in three dimensions: management, functional disabilities, and familial and interpersonal relationships. These dimensions relate to the different types of existing social support described in the literature.