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Although brand authenticity is gaining increasing interest in academia and managerial practice, empirical studies on its contribution to the branding literature are still limited. The authors therefore conceptually and empirically examine the emergence and outcomes of perceived brand authenticity (PBA). A prior multi-phase scale development process resulted in a 17-item PBA scale to measure its four dimensions of credibility, integrity, symbolism, and longevity. Brand authenticity perceptions are influenced by indexical, existential, and iconic cues, whereby the latter’s influence is moderated by consumers’ level of marketing skepticism. Further, PBA increases emotional brand attachment. This relationship is particularly strong for consumers with a high level of self-authenticity. In addition, PBA effects are stronger in a North American market context compared to a European context.

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Digitalisat der Ausg. Homburg f. d. He, [1747/48]

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Warum Feedback? Feedback geben bedeutet nicht nur zu urteilen oder zu bewerten. Es vermittelt auch einen Einblick in die Grenzen des Lernenden. Ohne diesen Einblick können Lernende keine Fortschritte machen oder Schwierigkeiten meistern – oder sicher sein, was sie gut machen.

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Digitalisat der Ausg. [S.l.], [circa 1750]