Improving publicly funded human services: Incorporating capacity building into the contracting relationship between Children's Services Councils and nonprofit organizations

This qualitative two-site case study examined the capacity building practices that Children’s Services Councils (CSCs), independent units of local government, provide to nonprofit organizations (NPOs) contracted to deliver human services. The contracting literature is replete with recommendations for government to provide capacity building to contracted NPOs, yet there is a dearth of scholarship on this topic. The study’s purpose was to increase the understanding of capacity building provided in a local government contracting setting. Data collection consisted primarily of in-depth interviews and focus groups with 73 staff from two CSCs and 28 contracted NPOs. Interview data were supplemented by participant observation and review of secondary data. The study analyzed capacity building needs, practices, influencing factors, and outcomes. The study identified NPO capacity building needs in: documentation and reporting, financial management, program monitoring and evaluation, participant recruitment and retention, and program quality. Additionally, sixteen different types of CSC capacity building practices were identified. Results indicated that three major factors impacted CSC capacity building: CSC capacity building goals, the relationship between the CSC and NPOs, and the level of NPO participation. Study results also provided insight into the dynamics of the CSC capacity building process, including unique problems, challenges, and opportunities as well as necessary resources. The results indicated that the CSCs’ relational contracting approach facilitated CSC capacity building and that CSC contract managers were central players in the process. The study provided evidence that local government agencies can serve as effective builders of NPO capacity. Additionally, results indicated that much of what is known about capacity building can be applied in this previously unstudied capacity building setting. Finally, the study laid the groundwork for future development of a model for capacity building in a local government contracting setting.

Solid Waste Disposal: Independent Food Service Practices

Solid waste disposal is a major concern today. This study seeks to identify the current practices and attitudes of managers of independent food services toward solid waste management and the characteristics of food services which were most likely to be involved with a solid waste management program

Managing Quality in the Hospitality Industry:

In - Managing Quality In the Hospitality Industry – an observation by W. Gerald Glover, Associate Professor, Hospitality Management Program, Appalachian State University, initially Glover establishes: “Quality is a primary concern in the hospitality industry. The author sees problems in the nature of the way businesses are managed and discusses approaches to ensuring quality in corporate cultures.” As the title suggests, the author wants to point out certain discrepancies in hospitality quality control, as well as enlighten you as to how to address some of these concerns. “A discussion of quality presents some interesting dilemmas. Quality is something that almost everyone wants,” Assistant Professor Glover notes. “Service businesses will never admit that they don't provide it to their customers, and few people actually understand what it takes to make it happen,” he further maintains. Glover wants you to know that in a dynamic industry such as hospitality, quality is the common denominator. Whether it be hotel, restaurant, airline, et al., quality is the raison d’être of the industry. “Quality involves the consistent delivery of a product or service according to the expected standards,” Glover provides. Many, if not all quality deficiencies can be traced back to management, Glover declares. He bullet points some of the operational and guest service problems managers’ face on a daily basis. One important point of note is the measuring and managing of quality. “Standards management is another critical area in people and product management that is seldom effective in corporations,” says Glover. “Typically, this area involves performance documentation, performance evaluation and appraisal, coaching, discipline, and team-building.” “To be effective at managing standards, an organization must establish communication in realms where it is currently non-existent or ineffective,” Glover goes on to say. “Coaching, training, and performance appraisal are methods to manage individuals who are expected to do what's expected.” He alludes to the benefit quality circles supply as well. In addressing American organizational behavior, Glover postures, “…a realization must develop that people and product management are the primary influences on generating revenues and eventually influencing the bottom line in all American organizations.” Glover introduces the concept of pro-activity. “Most recently, quality assurance and quality management have become the means used to develop and maintain proactive corporate cultures. When prevention is the focus, quality is most consistent and expectations are usually met,” he offers. Much of the article is dedicated to, “Appendix A-Table 1-Characteristics of Corporate Cultures (Reactive and Proactive. In it, Glover measures the impact of proactive management as opposed to the reactive management intrinsic to many elements of corporate culture mentality.

Organic carbon sources and their transfer in a gulf of Mexico coral reef ecosystem

Coral reefs face unprecedented threats throughout most of their range. Poorly planned coastal development has contributed increased nutrients and sewage contamination to coastal waters, smothering some corals and contributing to overgrowth by macroalgae. My approach to assessing the degree to which coral reef ecosystems have been influenced by terrestrial and anthropogenic organic carbon inputs is through the use of carbon (C) and nitrogen (N) stable isotopes and lipid biomarkers in a marine protected area, the Coral Reef System of Veracruz: Parque Nacional Sistema Arrecifal Veracruzano (PNSAV) in the southwest Gulf of Mexico. Firstly, I used a C and N stable isotope mixing model and a calculated fatty acid (FA) retention factor to reveal the primary producer sources that fuel the coral reef food web. Secondly, I used lipid classes, FA and sterol biomarkers to determine production of terrestrial and marine biogenic material of nutritional quality to pelagic and benthic organisms. Finally, I used coprostanol to determine pollutant loading from sewage in the suspended particulate matter. Results indicate that phytoplankton is the major source of essential metabolite FA for marine fish and that dietary energy from terrestrial sources such as mangroves are transferred to juvenile fish, while seagrass non-essential FA are transferred to the entire food web mainly in the rainy season. Sea urchins may be the main consumers of brown macroalgae, especially in the dry season, while surgeon fish prefer red algae in both dry and rainy seasons. C and N isotopic values and the ratio C:N suggest that fertilizer is the principal source of nitrogen to macroalgae. Thus nitrogen supply also favored phytoplankton and seagrass growth leading to a better nutritional condition and high retention of organic carbon in the food web members during the rainy season when river influence increases. However, the great star coral Montastrea cavernosa nutritional condition decreased significantly in the rainy season. The nearest river to the PNSAV was polluted in the dry season; however, a dilution effect was detected in the rainy season, when some coral reefs were contaminated. In 2013, a new treatment plant started working in the area. I would suggest monitoring δ¹⁵N and the C: N ratio in macroalgae as indicators of the nitrogen input and coprostanol as an indicator of human feces pollution in order to verify the efficiency of the new treatment plant as part of the management program of the PNSAV.

Life expectancy for community-based patients with heart failure from time of diagnosis

AIMS: Heart failure has been demonstrated in previous studies to have a dismal prognosis. However, the modern-day prognosis of patients with new onset heart failure diagnosed in the community managed within a disease management programme is not known. The purpose of this study is to report on prognosis of patients presenting with new onset heart failure in the community who are subsequently followed in a disease management program.

METHODS AND RESULTS: A review of patients referred to a rapid access heart failure diagnostic clinic between 2002 and 2012 was undertaken. Details of diagnosis, demographics, medical history, medications, investigations and mortality data were analysed. A total of 733 patients were seen in Rapid Access Clinic for potential new diagnosis of incident of heart failure. 38.9% (n=285) were diagnosed with heart failure, 40.7% (n=116) with HF-REF and 59.3% (n=169) with HF-PEF. There were 84 (29.5%) deaths in the group of patients diagnosed with heart failure; 41 deaths (35.3%) occurred in patients with HF-REF and 43 deaths (25.4%) occurred in patients with HF-PEF. In patients with heart failure, 52.4% (n=44) died from cardiovascular causes. 63.8% of HF patients were alive after 5 years resulting on average in a month per year loss of life expectancy over that period compared with aged matched simulated population.

CONCLUSIONS: In this community-based cohort, the prognosis of heart failure was better than reported in previous studies. This is likely due to the impact of prompt diagnosis, the improvement in therapies and care within a disease management structure.

Changing times, changing stories: generational differences in climate change perspectives from four remote indigenous communities in Subarctic Alaska

Indigenous Arctic and Subarctic communities currently are facing a myriad of social and environmental changes. In response to these changes, studies concerning indigenous knowledge (IK) and climate change vulnerability, resiliency, and adaptation have increased dramatically in recent years. Risks to lives and livelihoods are often the focus of adaptation research; however, the cultural dimensions of climate change are equally important because cultural dimensions inform perceptions of risk. Furthermore, many Arctic and Subarctic IK climate change studies document observations of change and knowledge of the elders and older generations in a community, but few include the perspectives of the younger population. These observations by elders and older generations form a historical baseline record of weather and climate observations in these regions. However, many indigenous Arctic and Subarctic communities are composed of primarily younger residents. We focused on the differences in the cultural dimensions of climate change found between young adults and elders. We outlined the findings from interviews conducted in four indigenous communities in Subarctic Alaska. The findings revealed that (1) intergenerational observations of change were common among interview participants in all four communities, (2) older generations observed more overall change than younger generations interviewed by us, and (3) how change was perceived varied between generations. We defined “observations” as the specific examples of environmental and weather change that were described, whereas “perceptions” referred to the manner in which these observations of change were understood and contextualized by the interview participants. Understanding the differences in generational observations and perceptions of change are key issues in the development of climate change adaptation strategies.

The Effects of Systematic Self-Monitoring, Feedback, and Collaborative Assessment on Stress Reduction

Thesis (Ph.D.)--University of Washington, 2016-08

Estudo de caso: minimização e reúso de água em shopping center da região sul do Brasil

The main issues related to water conservation in urban centers are the increase in water supply cost, demand growth, pollution and differences in the distribution of water resources. Water conservation, the controlled and efficient use of water, includes both measures as reasonable means of water reuse. Thus, conservation practices are an effective way to meet demand and supply water to new activities and users without jeopardizing the supplying water bodies and preserving the natural environment. This study aims to examine the water management of a shopping mall and the use of rainwater harvesting combined with greywater reuse. For buildings in general, water loss is common due to leaks in the hydraulic and restroom equipment. These losses, which are caused by a high volume of water used and wasted in the system, are often the result of design errors, incorrect maintenance procedures and users' bad habits In southern Brazil, where there is rainfall almost all year long, water shortages occasionally occur, particularly in some winter mouths. One difficulty that appears on rainwater studies is the proper determination of rainwater volume that can be used to address water supply systems. In this work, the simulation method was used to determine this volume. Thus, simulations with the following variables: rainfall, catchment area and water consumption were performed. For mall's hydraulic systems, segmented alternatives are adopted. That is, focusing on the use of rainwater or greywater reuse. Other alternatives of effluent reuse have been slightly discussed due to sanitary issues, those are effluents from toilets and kitchen sinks. The adoption of greywater may be feasible if there is a significant flow of greywater to comply water demand for toilet flushing. The inspections made in this study found that the quantity of sinks was insufficient to supply an adequate amount of water to toilets and urinals. The greywater reuse system was found to be infeasible in terms of demand and supply of water. Conversely, the rainwater harvesting system was entirely feasible and easily supplied water to all restrooms and contributed to the cooling of the air conditioning system with a short payback period. One of the challenges of this work was the need to compare the actual water consumption with a water consumption parameter used in buildings. Thus, a method that addresses the generation of specific consumption indexes for specific activity (like a mall) was used. The water consumption indices showed that this mall has a satisfactory water management program.

Resistance to phosphine in Sitophilus oryzae in Australia: A national analysis of trends and frequencies over time and geographical spread

In Australia, along with many other parts of the world, fumigation with phosphine is a vital component in controlling stored grain insect pests. However, resistance is a factor that may limit the continued efficacy of this fumigant. While strong resistance to phosphine has been identified and characterised, very little information is available on the causes of its development and spread. Data obtained from a unique national resistance monitoring and management program were analysed, using Bayesian hurdle modelling, to determine which factors may be responsible. Fumigation in unsealed storages, combined with a high frequency of weak resistance, were found to be the main criteria that led to the development of strong resistance in Sitophilus oryzae. Independent development, rather than gene flow via migration, appears to be primarily responsible for the geographic incidence of strong resistance to phosphine in S. oryzae. This information can now be utilised to direct resources and education into those areas at high risk and to refine phosphine resistance management strategies.

A study at high energy-resolution and at low primary energies of the secondary emission from (100) tungsten

This work was supported by the Joint Services Electronics Program (U.S. Army, U.S. Navy, and U.S. Air Force) under Contract No. DA 28 043 AMC 00073(E).

Estudo da transferência de imunidade passiva, em vitelos, no concelho de Guimarães

Dissertação de Mestrado Integrado em Medicina Veterinária

Taux d‘inscription, de rétention et de décrochage dans le programme de gestion du tourisme

Abstract : This paper examines the factors motivating students to enrol in the Tourism Management program at Champlain College, St-Lambert and why a large number of students abandon the program before obtaining their DEC. There is a great deal of literature on student attrition, however there is little consensus on why students withdraw from college programs and the results cannot be easily generalized to this particular set of students at this time. Understanding the factors that influenced the students to choose Tourism Management at Champlain, St-Lambert and why they then leave before completing the six semesters will help with student success and with the marketing of the program. The theoretical framework guiding the study is metacognition, a branch of cognitive psychology that deals with the awareness and understanding of one’s thinking processes. Through a survey, students were asked to rank the general and specific factors that influenced their choice of Tourism Management as a program of study. Exit interviews were carried out with students who abandoned the program within the first year of study to determine the reasons for dropping out. Students who persisted in the program wrote journals describing their first year experience in order to identify any differences in metacognitive abilities with those who abandoned the program. The academic records of all students were also analyzed. The major factors influencing students to choose the Tourism Management program were interest in travel and job opportunities available after graduating. The results from the exit interviews and journals also showed that interest in travel was the primary reason for enrolment. The knowledge that students had of Cegep and the Tourism Management program before enroling however was negligible, particularly among the group that abandoned the program within the first year of study. The analyses of the academic records of the 2007 incoming students showed that the students with the lower high school grades were more likely to abandon the Tourism Management program than those with higher grades. The same is true for first semester and second semester Cegep grades. The major reason why the students abandoned the program during the 2007/2008 academic year was a lack of interest or a dislike of the program, followed by financial difficulties. It is not clear however what the lack of interest can be attributed to and this may be an avenue for future research. As opposed to the students who persisted in the program, those who abandoned their studies had unrealistic expectations of the academic requirements, were unprepared for the workload, had more difficulty analyzing their own performance and had not set concrete goals for themselves. The study shows several problem areas within the program. Of main concern is the lack of knowledge that students have of Cegep life and the Tourism Management program in general and the lack of preparation for Cegep level courses. The scheduling of courses and teaching methods within the program are other areas that need to be addressed. The paper concludes with a set of recommendations to possibly help remedy some of the problems.||Résumé : Ce travail s’intéresse aux facteurs qui motivent les étudiants à s’inscrire au programme de tourisme offert au Collège Champlain de St-Lambert. Il cherche à établir les raisons qui font en sorte qu’un si grand nombre d’étudiants abandonnent le programme avant d’obtenir leur DEC. Plusieurs recherches ont été effectuées sur l’abandon scolaire, mais il n’y a pas de consensus quant aux raisons pour lesquelles les étudiants se retirent du programme collégial. Actuellement, il est difficile d’établir des liens entre les résultats de ces recherches et ce groupe d’étudiants. La compréhension des facteurs qui influencent les étudiants à choisir le tourisme au Collège Champlain et les raisons qui font en sorte qu’ils quittent avant d’avoir complété leur formation, nous permettront d’améliorer le taux de rétention des étudiants dans ce programme. De plus, cela favorisera le marketing du programme. Le cadre théorique de cette recherche est la métacognition, une composante importante de la psychologie cognitive qui examine la connaissance et le contrôle qu’une personne a sur sa façon de penser. La métacognition est une variable qui différencie les étudiants qui réussissent de ceux qui abandonnent (Tardif 1997). La méthodologie de cette recherche comprend : un sondage, des entrevues, des comptes-rendus sous forme de journal et une analyse des résultats scolaires. Le sondage fut complété par tous les étudiants qui ont commencé le programme en tourisme en août 2007. Ce sondage avait pour but d’établir les facteurs qui ont motivé les étudiants à choisir cette discipline. Ceux-ci étaient divisés en deux volets soient : les facteurs généraux et les facteurs spécifiques. Les facteurs généraux comprennent l’intérêt pour les voyages et les informations obtenues auprès des orienteurs, des enseignants, de la publicité faite par les cégeps, des parents et des amis. Les facteurs spécifiques incluent les différents cours offerts tels que la géographie, l’informatique, l’administration, le programme de voyages, le stage en milieu de travail, la réputation du programme et de ses professeurs. Les entrevues ont été effectuées auprès de sept étudiants qui ont abandonné le programme entre décembre 2007 et juin 2008. Le but de ces entrevues était de déterminer les raisons de ces abandons. Les étudiants qui ont poursuivi leur formation en tourisme ont rédigé un journal dans lequel ils décrivaient leur expérience tout au long de leur première année d’études. Dans ce journal, ils devaient répondre à sept questions qui avaient pour but de déterminer les différences entre leurs habiletés métacognitives et celles de ceux qui se sont retirés du programme. L’analyse des dossiers des étudiants tenait compte des résultats scolaires du secondaire ainsi que des résultats académiques de la première année de cégep. Les principaux facteurs qui ont motivé les étudiants à choisir le programme gestion du tourisme étaient l’intérêt pour les voyages et les opportunités d’emploi après l’obtention de leur DEC. La connaissance que les étudiants ont du cégep et du programme de gestion du tourisme avant de s’inscrire était toutefois négligeable, particulièrement parmi le groupe qui a abandonné le programme durant la première année d’études. L’analyse des résultats académiques des étudiants a démontré que les candidats ayant des notes inférieures à l’école secondaire sont plus susceptibles d’abandonner le programme de gestion du tourisme que ceux ayant des notes supérieures. L’analyse arrive aux mêmes conclusions en ce qui concerne les candidats qui ont obtenu de faibles résultats académiques lors de la première et de la deuxième session du cégep. Les raisons principales qui ont fait en sorte que les étudiants ont abandonné le programme durant l’année académique 2007-2008 étaient le manque d’intérêt pour le programme et les difficultés financières. Par ailleurs, nous ne pouvons établir de façon générale les causes de ce manque d’intérêt. Cela pourrait faire l’objet d’une recherche ultérieure. Par opposition aux étudiants qui ont poursuivi le programme, ceux qui ont abandonné leurs études avaient des attentes irréalistes en ce qui a trait aux exigences académiques, ils n’étaient pas préparés pour la charge de travail, ils avaient plus de difficultés à analyser leur propre performance et ils ne s’étaient pas fixé d’objectifs concrets. L’étude a identifié plusieurs secteurs problématiques à l’intérieur du programme. L’une des problématiques principales est le manque de connaissance que les étudiants ont de la vie au cégep et du programme de tourisme en général sans compter le manque de préparation pour des cours de niveau cégep. L’horaire des cours et les méthodes d’enseignement à l’intérieur du programme sont d’autres éléments qui méritent d’être revus. Les limites de cette recherche comprennent le nombre restreint d’étudiants qui ont accepté d’être interviewés et l’effet d’intervieweur. Étant donné que l’intervieweur était le professeur des étudiants et malgré le fait que ceux-ci n’étudient plus en gestion du tourisme, ils peuvent se sentir obligés de répondre à l’intervieweur de façon subjective. Les recherches futures pourront inclure un plus grand nombre d’entrevues menées par des intervieweurs expérimentés n’ayant eu au préalable aucun contact avec les étudiants et ce dans le but de favoriser une plus grande objectivité. Un autre domaine de recherche pourrait être l’analyse du fait que des étudiants très intéressés par les voyages finissent par se désintéresser complètement du programme. Enfin et possiblement l’un des facteurs qui nous semble des plus importants est le besoin pour les étudiants du secondaire d’en connaître plus sur la vie au cégep et sur le programme de gestion du tourisme. Le document se termine par un ensemble de recommandations pour le Collège, le programme et les professeurs pour éventuellement aider à remédier aux problèmes identifiés.

The U.S. General Services Administration's fiscal year 2003 Capital Investment Program : hearing before the Subcommittee on Economic Development, Public Buildings, and Emergency Management of the Committee on Transportation and Infrastructure, House of Representatives, One Hundred Seventh Congress, second session, June 5, 2002.

"107-83."

NASA program management and procurement procedures and practices [microform] : hearings before the Subcommittee on Space Science and Applications of the Committee on Science and Technology, U.S. House of Representatives, Ninety-seventh Congress, first session, June 24, 25, 1981.

"No. 16."

Global Climate Change Impacts in the United States: a state of knowledge report from the U.S. Global Change Research Program

Executive Summary: Observations show that warming of the climate is unequivocal. The global warming observed over the past 50 years is due primarily to human-induced emissions of heat-trapping gases. These emissions come mainly from the burning of fossil fuels (coal, oil, and gas), with important contributions from the clearing of forests, agricultural practices, and other activities. Warming over this century is projected to be considerably greater than over the last century. The global average temperature since 1900 has risen by about 1.5ºF. By 2100, it is projected to rise another 2 to 11.5ºF. The U.S. average temperature has risen by a comparable amount and is very likely to rise more than the global average over this century, with some variation from place to place. Several factors will determine future temperature increases. Increases at the lower end of this range are more likely if global heat-trapping gas emissions are cut substantially. If emissions continue to rise at or near current rates, temperature increases are more likely to be near the upper end of the range. Volcanic eruptions or other natural variations could temporarily counteract some of the human-induced warming, slowing the rise in global temperature, but these effects would only last a few years. Reducing emissions of carbon dioxide would lessen warming over this century and beyond. Sizable early cuts in emissions would significantly reduce the pace and the overall amount of climate change. Earlier cuts in emissions would have a greater effect in reducing climate change than comparable reductions made later. In addition, reducing emissions of some shorter-lived heat-trapping gases, such as methane, and some types of particles, such as soot, would begin to reduce warming within weeks to decades. Climate-related changes have already been observed globally and in the United States. These include increases in air and water temperatures, reduced frost days, increased frequency and intensity of heavy downpours, a rise in sea level, and reduced snow cover, glaciers, permafrost, and sea ice. A longer ice-free period on lakes and rivers, lengthening of the growing season, and increased water vapor in the atmosphere have also been observed. Over the past 30 years, temperatures have risen faster in winter than in any other season, with average winter temperatures in the Midwest and northern Great Plains increasing more than 7ºF. Some of the changes have been faster than previous assessments had suggested. These climate-related changes are expected to continue while new ones develop. Likely future changes for the United States and surrounding coastal waters include more intense hurricanes with related increases in wind, rain, and storm surges (but not necessarily an increase in the number of these storms that make landfall), as well as drier conditions in the Southwest and Caribbean. These changes will affect human health, water supply, agriculture, coastal areas, and many other aspects of society and the natural environment. This report synthesizes information from a wide variety of scientific assessments (see page 7) and recently published research to summarize what is known about the observed and projected consequences of climate change on the United States. It combines analysis of impacts on various sectors such as energy, water, and transportation at the national level with an assessment of key impacts on specific regions of the United States. For example, sea-level rise will increase risks of erosion, storm surge damage, and flooding for coastal communities, especially in the Southeast and parts of Alaska. Reduced snowpack and earlier snow melt will alter the timing and amount of water supplies, posing significant challenges for water resource management in the West. (PDF contains 196 pages)