979 resultados para Questionnaires


Relevância:

10.00% 10.00%

Publicador:

Resumo:

Field Lab: Children consumer behaviour

Relevância:

10.00% 10.00%

Publicador:

Resumo:

Difficult and unpredictable times, due to economic instability, lead employees to feel high job insecurity. Organizations only way to subsistence is to search innovative ways of solving problems and find creative solutions. This study focuses on the impact that job insecurity has on adaptive performance, a recent measure integrating the response of creativity, reactivity in the face of emergencies, interpersonal adaptability, training effort, and handling work stress, and, mediated by burnout. From the responses of two questionnaires (????????1=252; ????????2=145), we conclude that job insecurity leads to exhaustion, but not to disengagement. In turn, it is the latter that demonstrates to have negative relations with some measures of adaptive performance. Thus, it is crucial to understand how organizations can minimize the inherent process.

Relevância:

10.00% 10.00%

Publicador:

Resumo:

RESUMO: Temos assistido a uma evoluo impressionante nos laboratrios de anlises clnicas, os quais precisam de prestar um servio de excelncia a custos cada vez mais competitivos. Nos laboratrios os sistemas de gesto da qualidade tm uma importncia significativa nesta evoluo, fundamentalmente pela procura da melhoria continua, que ocorre no s ao nvel de processos e tcnicas, mas tambm na qualificao dos diferentes intervenientes. Um dos problemas fundamentais da gesto e um laboratrio a eliminao de desperdcios e erros criando benefcios, conceito base na filosofia LeanThinking isto pensamento magro, pelo que essencial conseguir monitorizar funes crticas sistematicamente. Esta monitorizao, num laboratrio cada vez mais focalizado no utente, pode ser efetuada atravs de sistemas e tecnologias de informao, sendo possvel contabilizar nmero de utentes, horas de maior afluncia, tempo mdio de permanncia na sala de espera, tempo mdio para entrega de anlises, resultados entregues fora da data prevista, entre outros dados de apoio deciso. Devem igualmente ser analisadas as reclamaes, bem como a satisfao dos utentes quer atravs do feedback que transmitido aos funcionrios, quer atravs de questionrios de satisfao. Usou-se principalmente dois modelos: um proposto pelo ndice Europeu de Satisfao do Consumidor (ECSI) e o outro de Estrutura Comum de Avaliao (CAF). Introduziram-se igualmente dois questionrios: um apresentado em formato digital num posto de colheitas, atravs de um quiosque eletrnico, e um outro na pgina da internet do laboratrio, ambos como alternativa ao questionrio em papel j existente, tendo-se analisado os dados, e retirado as devidas concluses. Props-se e desenvolveu-se um questionrio para colaboradores cuja inteno foi a de fornecer dados teis de apoio deciso, face importncia dos funcionrios na interao com os clientes e na garantia da qualidade ao longo de todo o processo. Avaliaram-se globalmente os resultados sem que tenha sido possvel apresent-los por poltica interna da empresa, bem como se comentou de forma emprica alguns benefcios deste questionrio. Os principais objetivos deste trabalho foram, implementar questionrios de satisfao eletrnicos e analisar os resultados obtidos, comparando-os com o estudo ECSI, de forma a acentuar a importncia da anlise em simultneo de dois fatores: a motivao profissional e a satisfao do cliente, com o intuito de melhorar os sistemas de apoio deciso. ------------------------ ABSTRACT: We have witnessed an impressive development in clinical analysis laboratories, which have to provide excellent service at increasingly competitive costs, quality management systems have a significant importance in this evolution, mainly by demanding continuous improvement, which does not occur only in terms of processes and techniques, but also in the qualification of the various stakeholders. One key problem of managing a laboratory is the elimination of waste and errors, creating benefits, concept based on Lean Thinking philosophy, therefore it is essential be able to monitor critical tasks systematically. This monitoring, in an increasingly focused on the user laboratory can be accomplished through information systems and technologies, through which it is possible to account the number of clients, peak times, average length of waiting room stay, average time for delivery analysis, delivered results out of the expected date, among other data that contribute to support decisions, however it is also decisive to analyzed complaint sand satisfaction of users through employees feedback but mainly through satisfaction questionnaires that provides accurate results. We use mainly two models one proposed by the European Index of Consumer Satisfaction (ECSI), directed to the client, and the Common Assessment Framework (CAF), used both in the client as the employees surveys. Introduced two questionnaires in a digital format, one in the central laboratory collect center, through an electronic kiosk and another on the laboratory web page, both as an alternative to survey paper currently used, we analyzed the results, and withdrew the conclusions. It was proposed and developed a questionnaire for employees whose intention would be to provide useful data to decision support, given the importance of employees in customer interaction and quality assurance throughout the whole clinical process, it was evaluated in a general way because it was not possible to show the results, however commented an empirical way some benefits of this questionnaire. The main goals of this study were to implement electronic questionnaires and analyze the results, comparing them with the ECSI, in order to emphasize the importance of analyzing simultaneously professional motivation with customer satisfaction, in order to improve decision support systems.

Relevância:

10.00% 10.00%

Publicador:

Resumo:

Dissertao de Mestrado apresentada ao ISPA - Instituto Universitrio

Relevância:

10.00% 10.00%

Publicador:

Resumo:

Dissertao de Mestrado apresentada ao ISPA - Instituto Universitrio

Relevância:

10.00% 10.00%

Publicador:

Resumo:

Purpose: This work project should be inevitably deemed as a practical approach to a marketing problem; How to engage low category users through the social media the case of the make-up sector in Portugal. Design/methodology/approach: Online structured questionnaires and in-depth interviews were used. The questionnaire was answered by 110 women aged from 15 to 45 years old and the interviews were conducted with 14 women of the same age. The interviews provided key insights for the questionnaire formulation. Findings: Women are poorly informed on make-up properties and characteristics, feeling a genuine concern in regard to this subject. Lack of time, occasional usage and skin damage are the main barriers for make-up usage by low category users. Overcoming these aspects pass by demystifying the association of make-up with skin damage and emphasise the functional and emotional benefits of make-up. Further, brands need to create contents more consumer-oriented and ask directly to fans/followers suggestions and other insights. Resort to Portuguese common women for greater empathy in campaigns, promote online meetings between followers and make-up professionals on social media; and finally take advantage of the hybrid condition of Facebook, which incorporates multiple forms of content presentation, including videos, the most appealing format of make-up presentation for women. Research limitations/implications: Further studies addressing this topic, by using larger samples and study of specific make-up brands and campaign programs, over social media to reach a solid growth potential of make-up market evidences in Portugal. Originality/ value: Make-up brands are emphasising their interest in linking social media and marketing their promotional mix around social marketing.

Relevância:

10.00% 10.00%

Publicador:

Resumo:

Childhoods overweight and obesity are a worrying issue in the world nowadays. The purpose of this study was to provide contributions to the promotion of healthy food by analyzing the impact of physical activity, parents influence and home meals frequency on childrens food choices. Structured questionnaires were used and were answered by 172 children between 10 and 14 years old and by their respective parents. Children and parents preferred healthy food vs. non-healthy food presenting the childrens healthy food choices a mean of 4.26 and the parents healthy food choices a mean of 4.47 in a scale ranging from 0 to 6. Our results also show that physical activity, parents education and home meals frequency did not have an impact on childrens food choices, contrasting to the sedentary behavior and parents choices which had a negative and positive correlation, respectively, with childrens food choices. Taking these results into account and using them to advise parents and companies, we underline that parents must guarantee an adequate childrens nutrition after doing physical efforts and control the time children watch TV and play computer games and companies may create marketing campaigns and educational programs in order to promote healthy food, improve childrens eating habits and reduce the childhood obesity prevalence.

Relevância:

10.00% 10.00%

Publicador:

Resumo:

INTRODUCTION: Toxoplasma gondii infection has been described as the most widespread zoonotic infection of humans and other animals. Information concerning T. gondii infection among schoolchildren is unavailable in Lagos City, Nigeria. METHODS: This cross-sectional study investigated the seroprevalence and risk factors associated with T. gondii infection among primary schoolchildren (PSC) from a community located in the center of Lagos, southern Nigeria, from November 2013 to March 2014. A total of 382 PSC were screened for the presence of sera anti-T. gondii antibodies using a latex agglutination test (TOXO Test-MT, Tokyo, Japan). A cutoff titer of ≥ 1:32 was considered positive, while titers ≥ 1:1,024 indicated high responders. Questionnaires were also used to obtain data on possible risk factors from parents/guardians. RESULTS: The overall seroprevalence was 24% (91/382), and 83.5% (76/91) of seropositive PSC were classified as high responders. Among the risk factors tested, including contact with cats and soil, consumption of raw meat and vegetables, and drinking unboiled water, none showed statistical significance after multivariate adjustment. No associations were observed among age, gender, body mass index (BMI), and parents' occupation/educational level. CONCLUSIONS: The findings in this study show evidence of active infection, and hence, there is need for urgent preventive measures in this city. Further investigation is required to clarify the transmission routes. Policy makers also need to initiate prevention and control programs to protect pregnant women and immunocompromised patients in particular because they are more severely affected by T. gondii infection.

Relevância:

10.00% 10.00%

Publicador:

Resumo:

This study aims to understand childrens perceptions of Corporate Social Responsibility (CSR) initiatives and its effect on the brand, namely Reputation and Identification. Moreover, it analyzes if the use of Cartoons helps to increase these effects. Differences among gender, age and social class, will also be considered. 292 children from the 3rd and 6th grades from 5 schools with different social backgrounds participated in this study. The research made use of a real brand targeting children. Drawings and questionnaires were used as the main research tools. Results suggest that CSR actions have a positive effect on Reputation and Identification and that Cartoons do not lead to greater positive effects.

Relevância:

10.00% 10.00%

Publicador:

Resumo:

RESUMO - O movimento de integrao dos cuidados de sade tem como objectivo a procura de modelos de prestao de cuidados mais compreensivos, integrados e continuados. A determinao do grau de integrao de cuidados pode ser realizada a partir da percepo dos profissionais de sade, sendo os inquritos por questionrios uma fonte comummente utilizada neste tipo de estudos. O presente estudo, designado por EGIOS II, tem como objetivos: a) determinar o grau de percepo de integrao, dos profissionais das Unidades Locais de Sade; b) comparar a percepo do grau de integrao dos profissionais entre 2010 e 2015; c) comparar a percepo do grau de integrao dos profissionais que trabalham nas Unidades Locais de Sade e em instituies no organizadas em Unidades Locais de Sade; e d) identificar as reas de maior e menor percepo de integrao. O instrumento de recolha de dados utilizado, foi um inqurito por questionrio, que pretende avaliar a percepo do grau de integrao dos profissionais de acordo com as dimenses clnica, informao, normativa, administrativa, financeira e sistmica, em 53 itens. O inqurito foi estruturalmente adaptado do Health System Integration Study, tendo apresentado validade e fiabilidade. O inqurito foi aplicado em 22 instituies, a nvel nacional, Unidades Locais de Sade e a Centros Hospitalares / Hospitais e Agrupamentos de Centros de Sade. A caraterizao EGIOS II dividiu-se em quatro fases: preparao e envio dos ofcios; identificao dos interlocutores; envio dos inquritos; e avaliao dos resultados. O inqurito apresentou uma taxa de resposta de 27%, representando 2085 respostas ao inqurito. Pode afirmar-se que globalmente o estudo apresenta representatividade estatstica, com um intervalo de confiana de 95%. Os resultados indicam que os profissionais das Unidades Locais de Sade em 2015 reportam maiores nveis de percepo de integrao, quando comparados os dados com o estudo de 2010. Acrescenta-se que os profissionais das Unidades Locais de Sade tm um maior grau de percepo de integrao, do que os profissionais dos Centros Hospitalares / Hospitais e Agrupamentos de Centros de Sade, no organizados em ULS. As dimenses administrativa, financeira e clnica so as que apresentam um menor grau de percepo de integrao e as dimenses normativa e informao uma maior percepo de integrao. Os rgos de administrao e rgos de gesto intermdia apresentam uma percepo de integrao superior comparativamente aos mdicos e enfermeiros dos servios hospitalares e cuidados de sade primrios. Foram identificadas nove recomendaes que podero servir como base para um plano de ao subsequente do presente estudo ou para aplicao em futuros estudos. Este estudo pode auxiliar no diagnstico de problemas e barreiras da integrao de cuidados, em que servios atuar e ainda, identificar quais as estratgias e processos a priorizar de forma a melhorar a integrao de cuidados de sade.

Relevância:

10.00% 10.00%

Publicador:

Resumo:

Abstract: INTRODUCTION: Acceptance of the IT LEISH(r) and direct agglutination test- made in the Laboratrio de Pesquisas Clnicas (DAT-LPC) by healthcare professionals and patients suspected of visceral leishmaniasis (VL) in Ribeiro das Neves was evaluated. METHODS: Ninety-two patients and 47 professionals completed three questionnaires. RESULTS: Eighty-eight (96%) patients considered fingertip blood collection a positive test feature, and 86% (37) and 91% of professionals considered the IT LEISH(r) easy to perform and interpret, respectively. All professionals classified the DAT-LPC as simple and easy. CONCLUSIONS: Patients and healthcare professionals in Ribeiro das Neves demonstrated a high degree of acceptance of the IT LEISH(r) and DAT-LPC.

Relevância:

10.00% 10.00%

Publicador:

Resumo:

ABSTRACT - Objectives: We attempted to show how the implementation of the key elements of the World Health Organization Patient Safety Curriculum Guide Multi-professional Edition in an undergraduate curriculum affected the knowledge, skills, and attitudes towards patient safety in a graduate entry Portuguese Medical School. Methods: After receiving formal recognition by the WHO as a Complementary Test Site and approval of the organizational ethics committee , the validated pre-course questionnaires measuring the knowledge, skills, and attitudes to patient safety were administered to the 2nd and3rd year students pursuing a four-year course (N = 46). The key modules of the curriculum were implemented over the academic year by employing a variety of learning strategies including expert lecturers, small group problem-based teaching sessions, and Simulation Laboratory sessions. The identical questionnaires were then administered and the impact was measured. The Curriculum Guide was evaluated as a health education tool in this context. Results: A significant number of the respondents, 47 % (n = 22), reported having received some form of prior patient safety training. The effect on Patient Safety Knowledge was assessed by using the percentage of correct pre- and post-course answers to construct 2 2 contingency tables and by applying Fishers test (two-tailed). No significant differences were detected (p < 0.05). To assess the effect of the intervention on Patient Safety skills and attitudes, the mean and standard deviation were calculated for the pre and post-course responses, and independent samples were subjected to Mann-Whitneys test. The attitudinal survey indicated a very high baseline incidence of desirable attitudes and skills toward patient safety. Significant changes were detected (p < 0.05) regarding what should happen if an error is made (p = 0.016), the role of healthcare organizations in error reporting (p = 0.006), and the extent of medical error (p = 0.005). Conclusions: The implementation of selected modules of the WHO Patient Safety Curriculum was associated with a number of positive changes regarding patient safety skills and attitudes, with a baseline incidence of highly desirable patient safety attitudes, but no measureable change on the patient safety knowledge, at the University of Algarve Medical School. The significance of these results is discussed along with implications and suggestions for future research.

Relevância:

10.00% 10.00%

Publicador:

Resumo:

PURPOSE: The Internet expands the range and flexibility of teaching options and enhances the ability to process the ever-increasing volume of medical knowledge. The aim of this study is to describe and discuss our experience with transforming a traditional medical training course into an Internet-based course. METHOD: Sixty-nine students were enrolled for a one-month course. They answered pre- and post-course questionnaires and took a multiple-choice test to evaluate the acquired knowledge. RESULTS: Students reported that the primary value for them of this Internet-based course was that they could choose the time of their class attendance (67%). The vast majority (94%) had a private computer and were used to visiting the Internet (75%) before the course. During the course, visits were mainly during the weekends (35%) and on the last week before the test (29%). Thirty-one percent reported that they could learn by reading only from the computer screen, without the necessity of printed material. Students were satisfied with this teaching method as evidenced by the 89% who reported enjoying the experience and the 88% who said they would enroll for another course via the Internet. The most positive aspect was freedom of scheduling, and the most negative was the lack of personal contact with the teacher. From the 80 multiple-choice questions, the mean of correct answers was 45.5, and of incorrect, 34.5. CONCLUSIONS: This study demonstrates that students can successfully learn with distance learning. It provides useful information for developing other Internet-based courses. The importance of this new tool for education in a large country like Brazil seems clear.

Relevância:

10.00% 10.00%

Publicador:

Resumo:

New advances are being incorporated into the radiochemotherapy treatment of squamous cell carcinoma of the head and neck. Although the overall prognosis is poor in advanced stages, the possibility of incorporating combined protocols of chemotherapy and radiotherapy for organ preservation or for palliation in cases of recurrent/locally advanced stages that are not good surgical candidates must not be forgotten. In this context, there is an urgent need to incorporate quality of life questionnaires and functional evaluation into organ-preservation studies, as well as to assure the importance of surgical salvage after radiotherapy and chemotherapy protocols. The authors provide an extensive review of the advances occurring in the nonsurgical treatment of head and neck cancer. Special attention is given to different radiotherapy protocols, new chemotherapy combinations, molecular markers, and molecular therapy as well as the possibility of incorporating re-irradiation and adjuvant therapy after surgery.

Relevância:

10.00% 10.00%

Publicador:

Resumo:

The present work offers a brief historical and evolutionary introduction to the legal basis of the Portuguese Republic Intelligence System (SIRP) which comprises two services the Security Intelligence Service (SIS) and the Defence Strategic Intelligence Service (SIED) and two entities responsible for its oversight the Supervisory Body (CFSIRP) and the Data Monitoring Committee (CFD), also responsible for supervising the Military Intelligence and Security Centre (CISMIL) of the General Staff of the Armed Forces (EMGFA). The initial narrative subsequently leads us to a detailed analysis of the Portuguese Intelligence services' current model of monitoring, as well as of the legislators options, namely in the legal drafting field, used within the construction and definition of the legal structure that currently regulates the Portuguese Republic Intelligence System. For the purposes of this study we have broadly examined different models of the European Union, in particular those of Belgium, the Netherlands and Croatia. We have also transposed to the text the valuable contributions collected during the research phase, more precisely the replies to questionnaires and interviews conducted with certain individuals selected according to their knowledge and affinity with the subject of this study, including members and former members of the Supervisory Body and former directors of the three portuguese intelligence services. The present dissertation intends to contribute to the development of this subject, promoting critical analysis, within and beyond the academia, with the aim that some of its reflections might be useful towards the intelligence systems future reform, particularly in what concerns intelligence services monitoring.