Sistema de gestión financiero para la mejora en la toma de decisiones. Caso Laboratorio Biopas S.A.

La presente tesis analiza un posible sistema financiero que la empresa Laboratorio BIOPAS S.A puede desarrollar con el fin de que sus índices muestren la realidad económica y financiera de la compañía. Una vez establecido los parámetros y cifras, los administradores encargados podrán enfocar sus decisiones y estrategias en aquellas áreas de mayor relevancia. La información presentada se la obtuvo de fuentes primarias y secundarias, varios de los conceptos analizados fueron el resultado de lecturas en artículos financieros y criterios personales basados en el conocimiento y la experiencia. El presente estudio consta de cuatro capítulos: Capítulo 1: Se analizan los antecedentes y criterios correspondientes a valores corporativos, análisis a nivel micro empresarial como de mercado, enfocados a encontrar debilidades y fortalezas. Así como una breve descripción del proceso contable. Capítulo 2: Se analizan las principales herramientas financieras que las empresas deberían manejar y también se puntualiza acerca de sus ventajas al momento de usarlas y cómo estas pueden generar valor dentro de la empresa. Capítulo 3: Se aplican las herramientas financieras planteadas, tomando como base los Estados Financieros de la empresa reales del 2010, así como un análisis comparativo con el 2011 y la información de la industria.

Diseño de un modelo de gestión basado en responsabilidad social empresarial. Caso: Nokia Siemens Networks Ecuador S.A.

El presente trabajo de investigación: “Diseño de un Modelo de Gestión basado en Responsabilidad Social Empresarial. Caso: Nokia Siemens Networks Ecuador S.A.” se compone de 3 capítulos: 1.- Responsabilidad Social Empresarial, 2.- Diagnóstico de la empresa Nokia Siemens Networks Ecuador S.A. y 3.- Diseño del Modelo de Gestión de Responsabilidad Social Empresarial. El primer capítulo contempla el marco teórico donde se analizan los conceptos de varios autores acerca de la Responsabilidad Social Empresarial, de la norma ISO 26000, así como ejemplos de empresas ecuatorianas que ya utilizan a la RSE como parte fundamental de su estrategia de negocios. Finalmente se citan entidades que promueven la Responsabilidad Social Empresarial en el Ecuador. En el segundo capítulo se realiza un estudio estratégico de la situación actual de la empresa, se analiza su modelo de gestión y su estrategia de negocios. Finalmente en el tercer capítulo se realiza el diseño del Modelo de Gestión basado en Responsabilidad Social Empresarial para la empresa Nokia Siemens Networks Ecuador S.A. El método de investigación de la tesis se basó en el estudio descriptivo de esta empresa en su conjunto, de su modelo de gestión y de sus principios (visión, misión, valores corporativos, objetivos estratégicos, políticas) para determinar de una manera inferencial y con un enfoque predominante cualitativo las acciones y cambios que debe implementar Nokia Siemens Networks Ecuador S.A. en su modelo de gestión actual para que esté enfocado en una Responsabilidad Social Empresarial. La empresa Nokia Siemens Networks es una multinacional de Telecomunicaciones que nació en 2007 como la fusión de la empresa alemana Siemens con la finlandesa Nokia. En Ecuador, esta multinacional tiene su representación con la empresa Nokia Siemens Networks Ecuador S.A. Palabras Claves: Responsabilidad Social, Modelo de Gestión, competitividad, sustentabilidad, estrategia de negocio, stakeholders.

Gestión de riesgo operativo del departamento de reclamos del Servicio de Rentas Internas de Quito

El presente trabajo, se enmarca en el análisis de Riesgo Operativo, con el objetivo de minimizar los riesgos de incumplimiento de plazos establecidos, para la atención de trámites del Departamento de Reclamos de la Dirección Regional Norte del Servicio de Rentas Internas, la idea de aplicar la metodología de Riesgo Operacional, se dio por la problemática generada en el departamento, al no contar con las herramientas y procedimientos, adecuados para enfrentar la disminución del tiempo de contestación, definido por la Dirección Nacional y el incremento de trámites, generado por un cambio en la normativa tributaria. Para el estudio, se ha considerado lo establecido en el documento de Basilea II, Estándar Australiano y Gestión de Riesgos Corporativos COSO, que si bien sus metodologías no van aplicadas a una institución pública, ha servido de referencia para realizar el presente estudio de Riesgo Operacional. La metodología utilizada, para definir la matriz de riesgo, fue la semicuantitativa, permitiendo, obtener los resultados expuestos en el presente estudio, que serán puestos a consideración del Departamento, para su respectiva aplicación.

The effects of web logs and the semantic web on autonomous web agents

Search engines exploit the Web's hyperlink structure to help infer information content. The new phenomenon of personal Web logs, or 'blogs', encourage more extensive annotation of Web content. If their resulting link structures bias the Web crawling applications that search engines depend upon, there are implications for another form of annotation rapidly on the rise, the Semantic Web. We conducted a Web crawl of 160 000 pages in which the link structure of the Web is compared with that of several thousand blogs. Results show that the two link structures are significantly different. We analyse the differences and infer the likely effect upon the performance of existing and future Web agents. The Semantic Web offers new opportunities to navigate the Web, but Web agents should be designed to take advantage of the emerging link structures, or their effectiveness will diminish.

The petrified muse

Archive of blogs and other information about Classical prose, poetry, epigraphy and the Carmina Epigraphica.

Understanding digital literacies: a practical introduction

Understanding Digital Literacies provides an accessible and timely introduction to new media literacies. It supplies readers with the theoretical and analytical tools with which to explore the linguistic and social impact of a host of new digital literacy practices. Each chapter in the volume covers a different topic, presenting an overview of the major concepts, issues, problems and debates surrounding the topic, while also encouraging students to reflect on and critically evaluate their own language and communication practices. Features include: coverage of a diverse range of digital media texts, tools and practices including blogging, hypertextual organisation, Facebook, Twitter, YouTube, Wikipedia, websites and games an extensive range of examples and case studies to illustrate each topic, such as how blogs have affected our thinking about communication, how the creation and sharing of digital images and video can bring about shifts in social roles, and how the design of multiplayer online games for children can promote different ideologies a variety of discussion questions and mini-ethnographic research projects involving exploration of various patterns of media production and communication between peers, for example in the context of Wikinomics and peer production, social networking and civic participation, and digital literacies at work end of chapter suggestions for further reading and links to key web and video resources a companion website providing supplementary material for each chapter, including summaries of key issues, additional web-based exercises, and links to further resources such as useful websites, articles, videos and blogs.

Developing and Facilitating a Successful Hybrid Statistics Course

This presentation will outline an effective model for a Hybrid Statistics course. The course continues to be very successful, incorporating on-line instruction, testing, blogs, and above all, a data analysis project driven trajectory motivating students to engage more aggressively in the class and rise up to the challenge of writing an original research paper. Obstacles, benefits and successes of this endeavor will be addressed.

Deciding What to Use: Introducing Pieces of Digital Learning without Overwhelming the Students

There are many possible ways to introduce social media or academic technologies such as Blackboard, Collaborate, ePortfolio (Digication), blogs, wikis, tests, quizzes, Chalktalk, podcasting, etc. and those are just the ones we use at BCC! What is the best way to introduce these into the classroom and into the distance learning environment? Good question, and discussing it in fifteen minutes will be a GREAT starting point!.

Fan Culture as an Informal Learning Environment : Presentation of a NGL project

Fan culture is a subculture that has developed explosively on the internet over the last decades. Fans are creating their own films, translations, fiction, fan art, blogs, role play and also various forms that are all based on familiar popular culture creations like TV-series, bestsellers, anime, manga stories and games. In our project, we analyze two of these subculture genres, fan fiction and scanlation. Amateurs, and sometimes professional writers, create new stories by adapting and developing existing storylines and characters from the original. In this way, a "network" of texts occurs, and writers step into an intertextual dialogue with established writers such as JK Rowling (Harry Potter) and Stephanie Meyer (Twilight). Literary reception and creation then merge into a rich reciprocal creative activity which includes comments and feedback from the participators in the community. The critical attitude of the fans regarding quality and the frustration at waiting for the official translation of manga books led to the development of scanlation, which is an amateur translation of manga distributed on the internet.  Today, young internet users get involved in conceptual discussions of intertextuality and narrative structures through fan activity. In the case of scanlation, the scanlators practice the skills and techniques of translating in an informal environment. This phenomenon of participatory culture has been observed by scholars and it is concluded that they contribute to the development of a student’s literacy and foreign language skills. Furthermore, there is no doubt that the fandom related to Japanese cultural products such as manga, anime and videogames is one of the strong motives for foreign students to start learning Japanese. This is something to take into pedagogical consideration when we develop web-based courses. Fan fiction and fan culture make it ​​possible to have an intensive transcultural dialogue between participators throughout the world and is of great interest when studying the interaction between formal and informal learning that puts the student in focus

Den litteraturvetenskapliga receptionsforskningen och internet : en metoddiskussion

Reader-Response Criticism and the Internet: A Methodological Discussion This article explores connections between Internet-based research and reader-response criticism, aiming to critically discuss the methodologies used in this particular field of research. First, the history of reader-response studies is briefly presented, with reference to theorists such as Richards, Rosenblatt, Robbe-Grillet, Iser and Jauss. It is noted that, for the past 15 years, people have utilised the Internet as a basis for the discussion of literary and reading-related topics. Researchers in this field may access reviews and commentaries on open web-based venues such as personal homepages, blogs and online forums (i.e. message boards and discussion sites). The material available on these sites is interesting because of its "spontaneous" nature; that is, such material has been formulated and uploaded without the interference of the researcher. The article presents one concrete example of an Internet-based reader-response study, discussing a number of pros and cons of the chosen methodology– including some important ethical considerations that arise when the researcher’s corpus is composed of material taken from the Internet. One of the conclusions of the paper is that many aspects of the general public’s web-based responses to literature are yet to be explored by the research community.

Den virtuella kroppen : Presentationer av jaget i svenska dagboksbloggar

The virtual body: the self and the body in Swedish diary blogs There are no bodies on the internet and yet, there are bodies on the internet. This article deals with representations of the ‘virtually physical’ in personal weblogs. To examine the data drawn from 14 weblogs, a qualitative content analysis is made. The results show that the virtual body is widely present in these particular internet settings and that it is most commonly described as female. Moreover, the virtual body is to a large extent a fragmented body that one either takes control over or is controlled by.

Marketing de relacionamento e operação de call center: análise comparada do posicionamento de operadoras de telefonia celular em São Paulo

O presente trabalho aborda o Marketing de Relacionamento, que vem conquistando destaque nas organizações em razão do crescente reconhecimento da relevância do conhecimento dos clientes e de suas necessidades. A partir dessa perspectiva, investigou-se as estratégias de Telemarketing de organizações de telefonia móvel celular do Estado de São Paulo, a fim de comparar a orientação e o posicionamento dessas empresas. O estudo também faz uma avaliação comparativa entre as organizações, tomando como base a relação entre Call Center, posicionamento, estratégias e objetivos corporativos. Quanto à metodologia adotada, optou-se por uma pesquisa qualitativa, de caráter exploratório, partindo-se da análise de conteúdo das entrevistas.

Remuneração dos executivos das empresas do setor de energia elétrica da região sudeste do Brasil

Dissertação apresentada ao Programa de Mestrado em Administração, da Universidade Municipal de São Caetano do Sul - USCS

O site de redes sociais Facebook como espaço da comunicação organizacional

Dissertação apresentada ao Programa de Mestrado em Comunicação da Universidade Municipal de São Caetano do Sul - USCS