Do online hotel rating schemes influence booking behaviors?

Travelers’ hotel booking behaviors increasingly depend on peers' opinions and online ratings. This study investigates the effects of online hotel ratings on travelers' attitudes toward the hotel and booking intentions, using a 2 × 2 experimental research design. The results suggest that online rating lists are more useful and credible when published by well-known online travel communities (e.g., TripAdvisor). More favorable attitudes toward a hotel and higher booking intentions emerge when the hotel appears in best hotels lists. Finally, for the entries on best hotels lists, better attitudes and higher booking intentions result if the list is published on a well-known online travel community (Tripadvisor), whereas for entries on a worst hotel list, attitudes and booking intentions decrease even further if the list appears on TripAdvisor.

The financial and environmental performance of firms exposed to the EU Emissions Trading Scheme

This thesis is an empirical-based study of the European Union’s Emissions Trading Scheme (EU ETS) and its implications in terms of corporate environmental and financial performance. The novelty of this study includes the extended scope of the data coverage, as most previous studies have examined only the power sector. The use of verified emissions data of ETS-regulated firms as the environmental compliance measure and as the potential differentiating criteria that concern the valuation of EU ETS-exposed firms in the stock market is also an original aspect of this study. The study begins in Chapter 2 by introducing the background information on the emission trading system (ETS), which focuses on (i) the adoption of ETS as an environmental management instrument and (ii) the adoption of ETS by the European Union as one of its central climate policies. Chapter 3 surveys four databases that provide carbon emissions data in order to determine the most suitable source of the data to be used in the later empirical chapters. The first empirical chapter, which is also Chapter 4 of this thesis, investigates the determinants of the emissions compliance performance of the EU ETS-exposed firms through constructing the best possible performance ratio from verified emissions data and self-configuring models for a panel regression analysis. Chapter 5 examines the impacts on the EU ETS-exposed firms in terms of their equity valuation with customised portfolios and multi-factor market models. The research design takes into account the emissions allowance (EUA) price as an additional factor, as it has the most direct association with the EU ETS to control for the exposure. The final empirical Chapter 6 takes the investigation one step further, by specifically testing the degree of ETS exposure facing different sectors with sector-based portfolios and an extended multi-factor market model. The findings from the emissions performance ratio analysis show that the business model of firms significantly influences emissions compliance, as the capital intensity has a positive association with the increasing emissions-to-emissions cap ratio. Furthermore, different sectors show different degrees of sensitivity towards the determining factors. The production factor influences the performance ratio of the Utilities sector, but not the Energy or Materials sectors. The results show that the capital intensity has a more profound influence on the utilities sector than on the materials sector. With regard to the financial performance impact, ETS-exposed firms as aggregate portfolios experienced a substantial underperformance during the 2001–2004 period, but not in the operating period of 2005–2011. The results of the sector-based portfolios show again the differentiating effect of the EU ETS on sectors, as one sector is priced indifferently against its benchmark, three sectors see a constant underperformance, and three sectors have altered outcomes.

Using developmental evaluation methods with communities of practice

Purpose This research explored the use of developmental evaluation methods with community of practice programmes experiencing change or transition to better understand how to target support resources. Design / methodology / approach The practical use of a number of developmental evaluation methods was explored in three organisations over a nine month period using an action research design. The research was a collaborative process involving all the company participants and the academic (the author) with the intention of developing the practices of the participants as well as contributing to scholarship. Findings The developmental evaluation activities achieved the objectives of the knowledge managers concerned: they developed a better understanding of the contribution and performance of their communities of practice, allowing support resources to be better targeted. Three methods (fundamental evaluative thinking, actual-ideal comparative method and focus on strengths and assets) were found to be useful. Cross-case analysis led to the proposition that developmental evaluation methods act as a structural mechanism that develops the discourse of the organisation in ways that enhance the climate for learning, potentially helping develop a learning organization. Practical implications Developmental evaluation methods add to the options available to evaluate community of practice programmes. These supplement the commonly used activity indicators and impact story methods. 2 Originality / value Developmental evaluation methods are often used in social change initiatives, informing public policy and funding decisions. The contribution here is to extend their use to organisational community of practice programmes.

Progression of Diet-Induced Diabetes in C57BL6J Mice Involves Functional Dissociation of Ca(2+) Channels From Secretory Vesicles

OBJECTIVE The aim of the study was to elucidate the cellular mechanism underlying the suppression of glucose-induced insulin secretion in mice fed a high-fat diet (HFD) for 15 weeks. RESEARCH DESIGN AND METHODS-C57BL6J mice were fed a HFD or a normal diet (ND) for 3 or 15 weeks. Plasma insulin and glucose levels in vivo were assessed by intraperitoneal glucose tolerance test. Insulin secretion in vitro was studied using static incubations and a perfused pancreas preparation. Membrane currents, electrical activity, and exocytosis were examined by patch-clamp technique measurements. Intracellular calcium concentration ([Ca(2+)](i)) was measured by microfluorimetry. Total internal reflection fluorescence microscope (TIRFM) was used for optical imaging of exocytosis and submembrane depolarization-evoked [Ca(2+)](i). The functional data were complemented by analyses of histology and gene transcription. RESULTS After 15 weeks, but not 3 weeks, mice on HFD exhibited hyperglycemia and hypoinsulinemia. Pancreatic islet content and beta-cell area increased 2- and 1.5-fold, respectively. These changes correlated with a 20-50% reduction of glucose-induced insulin secretion (normalized to insulin content). The latter effect was not associated with impaired electrical activity or [Ca(2+)](i) signaling. Single-cell capacitance and TIRFM measurements of exocytosis revealed a selective suppression (>70%) of exocytosis elicited by short (50 ms) depolarization, whereas the responses to longer depolarizations were (500 ms) less affected. The loss of rapid exocytosis correlated with dispersion of Ca(2+) entry in HFD beta-cells. No changes in gene transcription of key exocytotic protein were observed. CONCLUSIONS HFD results in reduced insulin secretion by causing the functional dissociation of voltage-gated Ca(2+) entry from exocytosis. These observations suggest a novel explanation to the well-established link between obesity and diabetes. Diabetes 59:1192-1201, 2010

The international marketing strategy of grocery retailers – the strategy of adaptation and standardization

Research question – The research question, that this study attempts to answer, is, what and why grocery retailers, which specifically work with the strategy of standardization, adapt in their marketing mix to the host market. Main adaptations are analyzed with regard to psychic distance in terms of consumer characteristics. Methodology – This study presents a qualitative research design. Secondary data, in-depth interviews and personal observations were used, in order to identify adaptations, which were conducted in a grocery retailer in Germany, which is its home market, and in Sweden, which is considered to be a host market. Findings – The main findings of this research indicate that grocery retailers that specifically work with the strategy of standardization, adopt their core strategy at the host market, in order to keep their economy of scale. However, the standardization strategy may cause negative financial results, which is why adaptations, in order to attract new customers, are required. Conclusively, a mix of both, the adaptation and standardization marketing strategy, has to be utilized.

Uma proposta de modelo para avaliação de websites de comércio eletrônico: aplicação ao varejo de CD'S

A dissertação tem como objeto a investigação das relações entre a o design de um website de comércio eletrônico de CDs e o comportamento do consumidor virtual, com ênfase a sua atitude e intenção de compra. O objetivo principal é mensurar o efeito do design da loja virtual (website) em seu papel de agente de vendas na Internet. A análise do comércio varejista de CDs foi escolhida, pois este produto é um dos principais artigos de venda neste canal. O estudo é apoiado em um referencial teórico, no qual são analisadas as características dos seguintes pontos: i) a Internet atuando como canal de vendas; ii) o comércio varejista de CD no Brasil e iii) o comportamento do consumidor e o seu processo decisório. Ainda no referencial teórico são apresentados os diversos modelos de avaliação de website existentes: baseado em Marketing, Teoria dos Dois Fatores, avaliação da qualidade, avaliação da web (W AM) e aceitação da Tecnologia na Web (T AM). A análise e comparação destes modelos serviu como base para o desenvolvimento da proposta do modelo de avaliação website. O estudo é complementado pelo desenvolvimento de uma pesquisa, com aplicação de questionário via web (websurvey). A coleta dos dados é utilizada como forma de validação estatística das relações existentes no modelo desenvolvido. Isto é feito por meio do uso da ferramenta de análise de Equações Estruturadas (SEM), suportada pelos conceitos e métodos de abordagem descritos no referencial teórico. A ferramenta permite tanto avaliar um modelo de mensuração e um modelo estrutural simultaneamente.

Configuração da gestão da educação a distância: entendendo os resultados do ENADE para o curso piloto da universidade aberta do Brasil

A educação a distância tem tido expressivo crescimento no Brasil nos últimos anos e com essa expansão aumentam também os desafios relacionados à sua gestão. Este trabalho focaliza as diversas concepções e fundamentos teóricos acerca das abordagens sobre estrutura organizacional e sistemas de educação a distância, para concepção do que denominou-se configuração da gestão da EAD. Como delineamento de pesquisa analisou-se a relação entre as configurações das gestões dos cursos a distância de Administração, projeto piloto da Universidade Aberta do Brasil e os seus conceitos definidos pelo Exame Nacional de Desempenho de Estudantes, identificando-se as teorias e modelos manifestos em seu contexto. O trabalho parte de uma descrição da estrutura organizacional da área responsável pela educação a distância na Universidade Estadual do Maranhão, na Universidade Estadual da Paraíba e na Universidade Federal do Ceará, realizando uma análise comparativa das dimensões complexidade, centralização e coordenação nessas três instituições. Também foram analisados e comparados os sistemas de EAD do curso piloto da UAB, a partir dos referenciais de qualidade para educação superior a distância do MEC, especificamente concentrados nos componentes interdisciplinaridade, materiais didáticos, avaliação, equipe multidisciplinar, comunicação e infraestrutura de polos. Com base nessas análises, discute-se os diferentes conceitos atribuídos pelo Enade aos referidos cursos e explicam-se as correspondências das estruturas organizacionais e dos sistemas de EAD descritos, em relação a esses resultados. Trata-se de uma pesquisa predominantemente qualitativa, descritiva, explicativa e multicaso, cuja coleta de dados foi feita a partir de entrevistas, grupos focais, questionários online e documentos. Os dados primários foram tratados mediante análise de conteúdo categorial e os dados secundários, por meio da análise documental. As observações elaboradas, dentro de uma perspectiva descritivo-interpretativa e de um corte seccional permitem induções acerca das configurações das gestões em cada universidade. Evidencia-se relação forte e direta entre as configurações das gestões do curso piloto e os respectivos resultados no Enade. Constata-se que a teoria da industrialização de Otto Peters e o modelo de educação a distância baseado na distribuição em polos podem explicar a estruturação traduzida no modus operandi da Universidade Aberta do Brasil. Assim, conclui-se que as diferenças nos resultados no Enade dos estudantes da Uema, UEPB e UFC têm relação direta com o modo de estruturação dos setores responsáveis pela intermediação da EAD nessas universidades. Constata-se que o curso piloto da UAB na UEPB não demonstrou ter a aderência necessária aos referenciais de qualidade do MEC, enquanto a Uema e a UFC demonstraram grande adequação aos critérios estabelecidos, o que confirma a relação entre tais referenciais de qualidade e o resultado no Enade. Conclui-se, ainda, que os componentes avaliação e equipe multidisciplinar foram os que mais sugestionaram relação com os desempenhos dos estudantes no Enade. Os resultados encontrados foram discutidos à luz do referencial teórico revisado e foram apresentadas recomendações derivadas dos achados desta pesquisa.

The gay subject in business and its discursive formation: an exploration on power, knowledge and sexuality

Issues related to the reality of lesbian, gay, bisexual and transgender (LGBT) individuals are being incorporated into institutional and social discourses, and show the challenges that must be overcome towards citizenship. The inclusion of gay rights in the domain of institutions like the United Nations and the Brazilian Secretariat of Human Rights are a response to broader movements that places the gay subject as an important topic of debate in the social-political sphere. In this scenario, some institutions deserve close attention from researchers related to gay issues, the business environment being a good example. In this domain, diversity has become an important topic of debate between scholars, where the question of sexual identity in most cases does not appear. The literature that actually focuses on the theme is explored through approaches that are not able to break with universalisms and a normatized vocabulary. Therefore, this research explores discursive structures related to sexuality and examines the meanings construed throughout these structures as described by gay individuals working in business. Furthermore, it investigates patterns of discursive normative structures and consequential challenges faced by gay people in the working environment, and also complements the current debate both in the socio-political sphere and in academic reality on LGBT challenges. The Foucauldian notions of discourse, knowledge and power, and the main concepts of queer theory are incorporated to the analysis, as well as concepts related to the politics of post-colonial sexuality, subordination, and hegemonic forces, together with role of reflexivity in modernity and its impacts on secularized mental structures. The research design takes a phenomenological approach and bases its knowledge claim on a participatory perspective, where the sample chosen for data collection consisted of gay individuals working in the business environment, aiming at generate categories of meanings through the description of their experiences.

Windows of opportunities and knowledge networks: implications for the catch-up in developing countries

This document represents a doctoral thesis held under the Brazilian School of Public and Business Administration of Getulio Vargas Foundation (EBAPE/FGV), developed through the elaboration of three articles. The research that resulted in the articles is within the scope of the project entitled “Windows of opportunities and knowledge networks: implications for catch-up in developing countries”, funded by Support Programme for Research and Academic Production of Faculty (ProPesquisa) of Brazilian School of Public and Business Administration (EBAPE) of Getulio Vargas Foundation.

Variações em trajetórias de acumulação de capacidades tecnológicas em nível intra-empresarial: uma análise empírica da VALE S.A.

Esta tese relaciona-se ao tema da acumulação de capacidades tecnológicas em nível de empresa, suas fontes (mecanismos de aprendizagem) e suas implicações para a performance competitiva empresarial, em indústrias relacionadas a recursos naturais no contexto de economias emergentes. Durante os últimos 40 anos muito se avançou no campo da pesquisa sobre acumulação de capacidades tecnológicas em nível de empresas em economias emergentes. Porém, ainda há importantes lacunas a serem exploradas particularmente em relação a natureza e dinâmica de trajetórias de acumulação de capacidades tecnológicas intra-empresariais, no contexto de indústrias relacionadas a recursos naturais, especialmente na mineração. O objetivo da pesquisa aqui reportada é contribuir para minimizar esta lacuna. Particularmente, esta tese explora variações intra-empresariais de trajetórias de acumulação de capacidades tecnológicas, suas fontes (mecanismos subjacentes de aprendizagem) e algumas implicações que são geradas para a performance competitiva da empresa, no âmbito da indústria de mineração no Brasil, especificamente na empresa mineradora Vale, no período entre 1942 e 2015. Para alcançar este objetivo, a pesquisa apoia-se na combinação das literaturas de acumulação de capacidade tecnológica, inovação, aprendizagem e desenvolvimento industrial para a construção da base conceitual. Em paralelo, a pesquisa vale-se de um desenho de pesquisa qualitativo e indutivo baseado em evidências primárias com base em extensivos trabalhos de campo. Esse desenho de pesquisa é operacionalizado a partir de um estudo de caso individual em profundidade na Vale, no âmbito de três grandes áreas tecnológicas: prospecção e pesquisa mineral, lavra, e processamento mineral. Por meio da implementação dessa estratégia, a pesquisa encontrou: (1) Trajetórias de acumulação de capacidades tecnológicas relativamente distintas entre as três áreas de análise. Especificamente: (i) na área de prospecção e pesquisa mineral observou-se uma trajetória de seguidora tecnológica que alcança posição de liderança mundial em inovação e produção; (ii) na área de lavra também evidenciou-se uma trajetória de seguidora tecnológica que alcança posição de liderança mundial em inovação e produção, porém, com acumulação tardia de capacidades tecnológicas; e (iii) na área de processamento mineral houve o alcance precoce de posição de liderança mundial em inovação e produção a partir da criação de uma trajetória distinta da já mapeada pelos líderes globais. As trajetórias de acumulação de capacidades tecnológicas convergem para uma situação similar a partir de 2011 quando as três áreas apresentaram posição de liderança mundial em inovação e ao mesmo tempo demonstraram indícios de entrada em um processo de estagnação, que restringe as oportunidades de entrada em novas trajetórias tecnológicas e de entrada em novos negócios. (2) As variações encontradas nas trajetórias de acumulação de capacidades tecnológicas são explicadas pela maneira pela qual diferentes mecanismos subjacentes de aprendizagem foram combinados e utilizados pela empresa. Foram encontradas quatro combinações de mecanismos de aprendizagem que contribuíram para explicar as diferentes direções das trajetórias de acumulação de capacidades tecnológicas. (3) As variações nas três trajetórias de acumulação de capacidades tecnológicas geraram implicações distintas para a performance competitiva, mais especificamente em termos de performance inovadora, operacional/ambiental e de novos negócios. Os resultados da pesquisa geram contribuições para o entendimento do relacionamento intra-empresarial entre acumulação de capacidades tecnológicas e os mecanismos de aprendizagem subjacentes. E contribuem para o entendimento da mineração como uma indústria que oferece oportunidades para inovações significativas que, inclusive podem implicar na diversificação do tecido industrial nacional. Portanto, tal indústria deve receber atenção especial por parte de decisores de políticas públicas e de ações empresariais para evitar que empresas com alto potencial inovativo desconstruam suas capacidades inovadoras e consequentemente limitem seus impactos para o desenvolvimento tecnológico e econômico no contexto de economias emergentes.

Should we worry about the observer effect? evidence from Pelotas

Most social sciences and medical studies assume that being observed does not affect subjects' behavior. However, interviews may cause changes in individuals' behavior or may inhibit changes which would occur if they were not being observed. If being observed changes the behavior of the studied population, the sample ceases to be representative of the population. In this paper, I investigate whether individuals periodically interviewed in a longitudinal epidemiological research conducted in Pelotas, Brazil, are affected along relevant dimensions, in particular, education and health. I find only a significant effect on ENEM score.

Scientific knowledge and digital democracy in Brazil: how to assess public health policy debate with applied Scientometrics

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Interações comunicativas entre uma professora e um aluno com transtorno invasivo do desenvolvimento na escola regular

Inclusion of students with autism in regular education settings is a topic that has not been much explored by the national scientific literature. This matter is complex and, due to the extent of various aspects involved, it is essential to delimitate a focus of investigation. The direction taken by this study was to evaluate the effects of an intervention program in the communicative interactions between a student with autism and his teacher in a regular classroom. Data were collected in an elementary private school, located in the city of Natal, Rio Grande do Norte during the 2010 academic school year. The study included a teacher and a non-vocal, 10-year-old student diagnosed with autism. A quasi-experimental A-B research design was employed. During the intervention program the teacher was trained to use Naturalistic Teaching Strategies and Alternative and Augmentative Communication (AAC) resources to increase the frequency of interactions with the student during three classroom routines (entry time, snack and pedagogical activity). The results indicated qualitative and quantitative changes in the interactions of the dyad after the implementation of the intervention program. The student began to use pictograms to communicate with the teacher in two of the three routines investigated. The frequency of AAC use was also observed in the teacher‟s repertoire, especially when the student failed to understand gestures and words. The teacher positively evaluated the intervention program

Processos cognitivos que operam na configuração de narrativas: uma pesquisa exploratória dos fenômenos que subjazem à compreensão de textos

This paper investigates the cognitive processes that operate in understanding narratives in this case, the novel Macunaíma, by Mário de Andrade. Our work belongs to the field of Embodied-based Cognitive Linguistics and, due to its interdisciplinary nature, it dialogues with theoretical and methodological frameworks of Psycholinguistics, Cognitive Psychology and Neurosciences. Therefore, we adopt an exploratory research design, recall and cloze tests, adapted, with postgraduation students, all native speakers of Brazilian Portuguese. The choice of Macunaíma as the novel and initial motivation for this proposal is due to the fact it is a fantastic narrative, which consists of events, circumstances and characters that are clearly distant types from what is experienced in everyday life. Thus, the novel provides adequate data to investigate the configuration of meaning, within an understanding-based model. We, therefore, seek, to answer questions that are still, generally, scarcely explored in the field of Cognitive Linguistics, such as to what extent is the activation of mental models (schemas and frames) related to the process of understanding narratives? How are we able to build sense even when words or phrases are not part of our linguistic repertoire? Why do we get emotionally involved when reading a text, even though it is fiction? To answer them, we assume the theoretical stance that meaning is not in the text, it is constructed through language, conceived as a result of the integration between the biological (which results in creating abstract imagery schemes) and the sociocultural (resulting in creating frames) apparatus. In this sense, perception, cognitive processing, reception and transmission of the information described are directly related to how language comprehension occurs. We believe that the results found in our study may contribute to the cognitive studies of language and to the development of language learning and teaching methodologies

O desenvolvimento da interlíngua na aprendizagem da escrita em inglês em uma escola bilíngue: um estudo exploratório

The aim of this study is to investigate the development of written Interlanguage in English as an Additional Language (AL) by students in the 2nd grade of Ensino Fundamental I in a bilingual school in the city of Natal-RN. For this purpose two research questions guided this study: (a) which hypotheses could be inferred from the writing development of the bilingual learners of English as AL? and, (b) what is the impact of the type of input monomodal or multimodal in the Interlanguage development in the AL of bilingual learners? The 38 learners were divided into a control group, with 21 learners exposed to monomodal input, and an experimental group, with 17 learners exposed to multimodal input, and pre and post-tests were applied to both groups. A mixed methods research design was conducted (DÖRNYEI, 2007) to involve both qualitative and quantitative data collection and analysis. The qualitative aspect comprehended descriptive characteristics that interpreted the central cognitive processes in the acquisition of writing in AL by the learners. Through these interpretations, it was possible to understand the constitution of written Interlanguage (SELINKER, 1972) according to the data generated by the learners. The quantitative data were presented as the results generated from the experimental design. Thus, they narrowed the relations between the dependent variable the writing development, that is, how close it is to the target form which was modified throughout the process by the independent variable the quality of input (VAN PATTEN, 2002, GASS, 1997, SCHMIDT, 1986, PARADIS, 2009; 2010, ELLIS, 1995), which, being monomodal or multimodal, its function was possibly to alter the route of acquisition. The quantitative results pointed towards significant gains by the experimental group, which had multimodality present, suggesting that the learners in this group seem to have been more able to cognitively register (SCHIMDT, 1990) aspects of learning than the learners in the control group