1000 resultados para Gestão da qualidade total - Estudo de casos
Resumo:
In an industry, being a big one or small one, the process improvement is always a focus for it to increase in the market. The improvement, if searched in a simple meaning, brings the unique meaning of change to better. However the meaning of process improvement can take much more than a superficial point of view. Kaizen, Process improvement, Continuous improvement, they are some denotations much more comprehensive of a such a term carried of so many meanings. A good concept of improvement if to search inside processes a more appropriate way, a more succinct, a more economic way to realize it. The idea is to make the process in a better way. In this graduation thesis, there will be presented a process improvement realized in a Vale do Paraíba company. For that, it was used the DMAIC to obtain, measure and control the process improvement. It should be noted that the goal is to present and discuss a process improvement
Resumo:
This work evaluates the implementation of Lean Six Sigma into the Steam Turbine’s Blades Manufacturing Process, aiming to improve productivity, quality and operational efficiency. Therefore, several tools have been applied, such as VSM, Spaghetti Diagram, Ishikawa, Pareto, DMAIC, Benchmarking and Control Charts, seeking to propose process improvements, as well as Quality Indicators creation. It was obtained a significant waste reduction throughout the process, achieving a lead time reduction of 42% and 83,41% in transport. Also, were introduced the Lean Thinking concepts, such as pull production and Continuous material flow. At the same time, it was possible to calculate the process capability and the sigma level, evaluating and proposing some improvements
Resumo:
Customer focus , high competitiveness and striving for excellence in quality of service are some of the main features of the current market . Planned and make decisions with greater certainty is no longer an option a few years . The current managers are seeking ways to eliminate waste and increase financial and productive profitability of your company in order to achieve higher performance at a lower cost . The AHP is one of the main concepts of this goal by providing an analysis on multiple criteria , enhancing decision-making and enhancing the gains , with a technique that is designed to take into account all the key criteria for choosing an alternative , according to the perspective of the designer as both suppliers and customers . Emerging as a new way to minimize errors , and make an informed and consistent decision. The use of this method in construction projects is a recent phenomenon , which has much to be explored , an intense analysis of the processes is required to enable it to consider the concepts and present a consistent and grounded proposal
Resumo:
La mission de ce rapport se trouvée dans un projet major de mise en place de la TPM dans l’usine de Biotechnologie à Huningue. Le même sera utilisé comme pilote pour les autres sites de l’entreprise. Le but spécifique de ma mission au sein de Novartis, était d’identifier les activités principales des équipes de maintenance, étudier la façon de travailler et la manière comment ils étaient renseignées dans leurs Ordres de Travail (OT). Ensuite, proposer un standard de flux de travail et façon de renseigner les OT et ainsi organiser la façon de travailler et pouvoir planifier les activités de maintenance, ayant une bonne base de données pour faire les indicateurs
Resumo:
The easy access to information has been accelerating even more business competitiveness nowadays. To turn a foreign trade company into a more competitive company by improving its services, this work aims the analysis of the Supply Chain processes to enable greater productivity. Using powerful tools of great historical success in the business world – such as Flowcharts, VSM Lean and PDCA –, a structure was created that adapted its main concepts and produced a method which enabled not only improvements on modified processes but also on the subsequent ones. Productivity data were collected, where evidence of quantitative improvements were found in the expedition macro process. Due to a process analysis theme, this paper gives also the thought about process approach, vital step to create a future Quality Management System
Resumo:
Due to globalization, is increasingly common for companies to make their products more competitive. With this background, the industries seek more efficient ways to produce. This paper aims to examine the tools of Lean Manufacturing applied in an industry luminaries ,addressing the positive aspects. Were applied tools like value stream mapping, Kanban, setup reduction and 5S program. With the application of these tools obtained improvements in processes, reducing lead time from factory and reducing the cost of the luminaries
Resumo:
In the industrial environment the challenge is use better the productive resources: people and machine. The following work has the main goal improve the efficient losses analysis in the stator bar’s production bottleneck equipment situated in the Electric generator’s factory. The action research involved Theory of Constraints on the restriction system identification and developed the data collection framework by losses typology for indicator measurement. The research showed the data collection standardization importance to obtain reliable data and strategic efficiency indicator to optimize equipments. Besides of this, OEE and TEEP indicator demonstrated efficiency results to analyze the actual efficiency when the machine works and the increase capacity opportunity to treat the hide costs in the organization following the continuous improvement
Resumo:
A company must have full knowledge and control of its operations so as to meet the market requirements and meet their production goals. Thus this paper uses the Taguchi method to extend the operational control of a cutting process by fusion of a synthetic fabric in the longitudinal direction. For process analysis and tracking of possible causes of the problem techniques of Production Engineering as the cause and effect diagram, also known as Ishikawa diagram, and design of experiments were used, the last one was applied to the design techniques of Taguchi. Finally the preparation method of understanding and design of experiment was due to the use of the software MINITAB v15 ®, which showed that the speed of rolling the fabric after cutting is crucial for controlling the entire operation
Resumo:
This graduation work presents the implementation of the key concepts of lean thinking in a maintenance workshop of rotating equipment, analyzing all the administrative and workshop processes. The pursuit of quality and client satisfaction at lower costs has generated a lot of competition between organizations, which use the practices of lean manufacturing as tools for processes improvement, aiming to eliminate wastes, being this, the work objective. And, unlike a manufacturing system, where the product goes through certain stages until its conclusion, the workshop does not have a default sequence that is repeated routinely on all machines. Thus, it demonstrates a possibility of application of lean tools in a different way of the common used in the lean manufacturing
Resumo:
The search for better performance and competitive advantage in the current market scenario has made organizations keep their focus on quality planning and the use of effective techniques aimed at continuous improvement and optimization of processes and resources. The situation is not different for the painting process in the automotive industry, which has a significant amount of variables and influential external factors. This work, developed at General Motors in São José dos Campos, aims to analyze the feasibility of changing the painting process of the pickup S10 railings in the Antracite color located in the main line to the another line located in a Painting Repair Booth at the plant and, therefore, to study the possibility about reducing the window of cure for Antracite’s enamel by using Design of Experiments’ techniques. Applying this method is possible to find the best arrangement among studied factors of Painting Repair Booth that are, in this case, the Temperature, in Celsius degrees, and Skid’s Steps, in seconds, and it’s also possible to get their behavior according to quality requirements specified by GM rules for the Brightness and Paint Adhesion on the part. As a result, it can conclude that is possible to paint the S10 Antracite railings in the painting process’ line of Painting Repair Booth, and with the new configuration obtained by the Design of Experiments for the process variables, there are significant gains related to the parts’ quality, costs reduction and the optimization of production capacity, much in the main line as in the line of the Painting Repair Booth
Resumo:
L’audit, c’est un outil de gestion très important pour que les organisations puissent accomplir la réussite. Selon le fait qu’il n’y a pas des modèles d’aide à l’audit, il existe une opportunité de recherche. En considerant les Méthodes d’Aide à la Décision, il y a des plusieurs type d’applications. L’objectif de la recherche c’est la proposition d’un modèle capable de sélectionner des processus pour faire l’audit dans une distributeur de carburant en considerant la prise de décision en groupe. La modélisation normative empirique c’est la méthode de recherche utilisée. Un modèle qui utilise l’Analytic Hierarchy Process (AHP) et la prise de décision en groupe a été proposé face aux difficultés d’un département d’Audit Interne. Le modèle proposé présente les poids des processus et permet leur priorisations dans un scénario determiné. Pour l’application de ce modèle présenté, on a utilisé cinq critères et 26 alternative (processus). L’information de jugement a été bien founi par trois spécialistes du département. Quelques rendez-vous avec les participants ont été pris pour obtenir et réviser les donnés ainsi que discuter les résultats. Les résultats obtenus par le modèle permettent d’identifier les processus qu’il faut plus d’attention. L’équipe a considéré le modèle comme une proposition d’aide à la prise de décision très pertinent pour le département d’Audit Interne
Resumo:
Currently the quality of a final product is as important as the price they pay for it, to the satisfaction of having something durable and exercising its function as well as has been informed. This work aims to define the stages of the process of implementing a new project in a production line in order to ensure product quality and process, defining each step with those responsible for each area of the factory, implementing new tools and methods, improving process with lessons learned from previous projects, gathering information on the production line to analyze the need for rigorous controls to prevent errors. With the definition of schedule after studies of the plant where the new project was implemented, establish the goals of each phase to ensure the quality of process and product
Resumo:
TProducts must follow specifications in order to attend demands requested. In terms of rolled aluminum, one of the most significant items for customers is coil thickness. This is because only a tiny variation in thickness might cause a serious problem on customer's manufacturing line. Thereby, this research aims to analyze through design of experiments which factors and how they affect the thickness of aluminum coils. The response variable of the experiment is the thickness of aluminum coil, tensile strenght and yield strenght are the factors of the experiment and trimmers machines were considered as blocking. Data were obtained through tensile tests. The result of the experiment states that, according to the analysis of variance (ANOVA), while there is significant difference between the two levels of tensile strength, there is not any difference between the two levels of yield strength and trimmers machines. The thickness of the aluminum coils with high values of tensile strength tends to be thicker when compared with low values of tensile strength
Resumo:
TProducts must follow specifications in order to attend demands requested. In terms of rolled aluminum, one of the most significant items for customers is coil thickness. This is because only a tiny variation in thickness might cause a serious problem on customer's manufacturing line. Thereby, this research aims to analyze through design of experiments which factors and how they affect the thickness of aluminum coils. The response variable of the experiment is the thickness of aluminum coil, tensile strenght and yield strenght are the factors of the experiment and trimmers machines were considered as blocking. Data were obtained through tensile tests. The result of the experiment states that, according to the analysis of variance (ANOVA), while there is significant difference between the two levels of tensile strength, there is not any difference between the two levels of yield strength and trimmers machines. The thickness of the aluminum coils with high values of tensile strength tends to be thicker when compared with low values of tensile strength
Resumo:
Dissertação de mest. em Gestão Empresarial, Faculdade de Economia, Univ. do Algarve, 2004