Service Quality in Arts Events: Operations Management Strategies for Effective Delivery

Recent debate on the quality of arts events has concentrated on the requirement to deliver against a complex range of political, social, and cultural criteria with an emphasis on the external partnerships that are forged. Yet those aspects of quality over which event organizers have more direct control have been accorded minor examination. The authors believe that operational effectiveness is key to service quality in the cultural context, and seek to demonstrate that a balanced consideration of both process and product is vital to fully deliver quality arts events. This article identifies areas of emergent research and practice and focuses on issues in the front-of-house environment where the breakdown of service quality is a real concern, using the experience of one UK not-for-profit arts organization as a case study to illustrate potential management responses.

Fossil associations from the middle and upper Eocene strata of the Pamplona Basin and surrounding areas (Navarre, western Pyrenees)

Fossil associations from the middle and upper Eocene (Bartonian and Priabonian) sedimentary succession of the Pamplona Basin are described. This succession was accumulated in the western part of the South Pyrenean peripheral foreland basin and extends from deep-marine turbiditic (Ezkaba Sandstone Formation) to deltaic (Pamplona Marl, Ardanatz Sandstone and Ilundain Marl formations) and marginal marine deposits (Gendulain Formation). The micropalaeontological content is high. It is dominated by foraminifera, and common ostracods and other microfossils are also present. The fossil ichnoasssemblages include at least 23 ichnogenera and 28 ichnospecies indicative of Nereites, Cruziana, Glossifungites and ?Scoyenia-Mermia ichnofacies. Body macrofossils of 78 taxa corresponding to macroforaminifera, sponges, corals, bryozoans, brachiopods, annelids, molluscs, arthropods, echinoderms and vertebrates have been identified. Both the number of ichnotaxa and of species (e. g. bryozoans, molluscs and condrichthyans) may be considerably higher. Body fossil assemblages are comparable to those from the Eocene of the Nord Pyrenean area (Basque Coast), and also to those from the Eocene of the west-central and eastern part of South Pyrenean area (Aragon and Catalonia). At the European scale, the molluscs assemblages seem endemic from the Pyrenean area, although several Tethyan (Italy and Alps) and Northern elements (Paris basin and Normandy) have been recorded. Palaeontological data of studied sedimentary units fit well with the shallowing process that throughout the middle and late Eocene occurs in the area, according to the sedimentological and stratigraphical data.

La historia contemporánea en relación con la memoria, los museos y los espacios de memoria Internacionales - pasado, presente y futuro

El artículo examina los conceptos de Monumentos, Sitios y Museos conmemorativos a nivel internacional. Se comienza con la terminología de historia contemporánea como un término que se desarrolló y amplió desde 1950. La historia contemporánea influye también en el campo de las Bellas Artes. Los monumentos conmemorativos o sitios de la memoria en lugares auténticos son de gran importancia para la concienciación. En combinación con los museos tienen la posibilidad de recoger diversos objetos como fuentes escritas, artefactos, fotografías y registros de la historia oral como testimonios de los antiguos acontecimientos. En cuanto a los museos, esto se refleja particularmente en las concepciones de los museos para la Guerra y la Paz, los museos de la Memoria sobre el Genocidio, y los museos de Movimientos de Resistencia. Un artefacto particular del ataque terrorista del 11 de septiembre de 2001 es la Karyatide del famoso artista alemán Fritz Koenig, ahora colocado en el Battery Park al sur de Manhattan. Por último, el Memorial y Museo Nacional 11 de Septiembre se explica junto con su arquitectura, la idea de “Ausencia Reflexionada” y la Misión de la Memoria para el futuro.

Étude des relations entre les styles cognitifs et les productions d’artistes professionnels et d’étudiants universitaires en arts visuels

Les recherches démontrent que les arts plastiques à l’école apportent des bénéfices culturels et psychocognitifs majeurs aux enfants (National Endowment for the Arts, 2012; Hoffmann Davis, 2005, 2008; Karkou et Glasman, 2004; Sylwester, 1998; Goetz Zwirn et Graham, 2005; Greene, 1995). Mais en général, plus les garçons avancent en âge au primaire, plus ils éprouvent de difficultés et démontrent un intérêt moindre que celui des filles pour les arts plastiques à l’école. Au secondaire, l’écart ne fait que s’accentuer (Savoie, Grenon et St-Pierre, 2010, 2012; Octobre, 2004; Dumais, 2002; Blaikie, Schönau et Steers, 2003). Même s’ils ne peuvent garantir la réussite de leurs élèves, les enseignants ont une influence considérable sur des variables qui affectent les apprentissages telles que le choix de matériaux didactiques, des environnements éducationnels et la variable qui nous intéresse particulièrement : La prise en compte des comportements des élèves en lien avec leurs styles cognitifs. Pour mieux les aider, notre recherche veut saisir les liens potentiels qui pourraient exister entre les styles cognitifs des individus créateurs et leurs préférences sur le plan de l’expression graphique, plus spécifiquement au regard du langage plastique. En d’autres mots, nous souhaitons fournir des marqueurs utiles à la différenciation pédagogique adaptée aux styles cognitifs (Baron-Cohen, 2005) des filles et des garçons en classe d’art. Nous empruntons des concepts délimités et mesurables qui constituent notre cadre de référence et proviennent des domaines de la psychologie cognitive et de l’enseignement des arts visuels. Notre recherche se fait auprès d’artistes professionnels et d’étudiants adultes en arts visuels, tous genres confondus. Nous mesurons chez eux, dans un premier temps, leurs styles cognitifs à l’aide du test RMET de Baron-Cohen (Ibid.). En rapport avec ces styles, nous tentons ensuite de dégager des marqueurs dans la démarche et les productions artistiques des individus. En d’autres mots, notre étude vise essentiellement à procurer des indicateurs fiables, aux chercheurs et aux enseignants en arts, quant au lien potentiel entre les styles cognitifs et le langage plastique. Ces précieux indicateurs pourront ensuite leur servir, entre autres, à la construction de modèles pédagogiques, d’environnements éducationnels ou d’activités adaptées aux styles des élèves masculins comme féminins. Au plan méthodologique, notre recherche adopte une approche quantitative, pragmatique, quasi expérimentale et exploratoire (Lefrancois, 1997; Kothari, 2004; Grawitz, 1988; Larose, Bédard, Couturier, Grenon, Lavoie, Lebrun, Morin, Savard et Theis, 2011). Notre mode d’analyse se base sur la vérification de faits observables et sur une prise de décision scientifique se servant de techniques statistiques inférentielles (Saporta, 2011; Field, 2009). Notre approche s’appuie donc sur une variable dépendante liée au style cognitif des participants et sur une vingtaine de variables indépendantes liées au langage plastique. Nos résultats démontrent qu’au moins un indicateur de style cognitif ressort significativement dans le langage plastique, soit la variation chromatique. Suite à notre question : Dans les éléments de langage plastique des créateurs en arts visuels, peut-on observer des indicateurs de styles cognitifs? La réponse s’est avérée positive et fiable sur au moins une variable : la couleur. En effet, suite à nos analyses statistiques inférentielles, la variation chromatique est ressorti comme un indicateur très significatif de style cognitif et celui qui ressort le plus de nos résultats. Nous avons clairement mesuré que les individus qui décodent moins bien les émotions chez les autres démontrent une préférence pour des variations de couleurs plutôt monochromes, alors que les individus plutôt empathiques démontrent une préférence pour des univers surtout multichromes. Nous avons mesuré une forte habileté à reconnaitre et à discriminer les émotions, autant chez nos artistes professionnels que chez nos sujets étudiants universitaires. D’autres variables analysées, comme le genre, l’éducation ou l’âge ne se sont pas avérées des indicateurs fiables de styles cognitifs particuliers.

FPGA-based architecture for hyperspectral endmember extraction

Hyperspectral instruments have been incorporated in satellite missions, providing data of high spectral resolution of the Earth. This data can be used in remote sensing applications, such as, target detection, hazard prevention, and monitoring oil spills, among others. In most of these applications, one of the requirements of paramount importance is the ability to give real-time or near real-time response. Recently, onboard processing systems have emerged, in order to overcome the huge amount of data to transfer from the satellite to the ground station, and thus, avoiding delays between hyperspectral image acquisition and its interpretation. For this purpose, compact reconfigurable hardware modules, such as field programmable gate arrays (FPGAs) are widely used. This paper proposes a parallel FPGA-based architecture for endmember’s signature extraction. This method based on the Vertex Component Analysis (VCA) has several advantages, namely it is unsupervised, fully automatic, and it works without dimensionality reduction (DR) pre-processing step. The architecture has been designed for a low cost Xilinx Zynq board with a Zynq-7020 SoC FPGA based on the Artix-7 FPGA programmable logic and tested using real hyperspectral data sets collected by the NASA’s Airborne Visible Infra-Red Imaging Spectrometer (AVIRIS) over the Cuprite mining district in Nevada. Experimental results indicate that the proposed implementation can achieve real-time processing, while maintaining the methods accuracy, which indicate the potential of the proposed platform to implement high-performance, low cost embedded systems, opening new perspectives for onboard hyperspectral image processing.

Modelling the Sun's small scale global photospheric magnetic field

We present a new model for the Sun's global photospheric magnetic field during a deep minimum of activity, in which no active regions emerge. The emergence and subsequent evolution of small- scale magnetic features across the full solar surface is simulated, subject to the influence of a global supergranular flow pattern. Visually, the resulting simulated magnetograms reproduce the typical structure and scale observed in quiet Sun magnetograms. Quantitatively, the simulation quickly reaches a steady state, resulting in a mean field and flux distribution that are in good agreement with those determined from observations. A potential coronal magnetic field is extrapolated from the simulated full Sun magnetograms, to consider the implications of such a quiet photospheric magnetic field on the corona and inner heliosphere. The bulk of the coronal magnetic field closes very low down, in short connections between small-scale features in the simulated magnetic network. Just 0.1% of the photospheric magnetic flux is found to be open at 2:5 Rʘ, around 10 - 100 times less than that determined for typical HMI synoptic map observations. If such conditions were to exist on the Sun, this would lead to a significantly weaker interplanetary magnetic field than is presently observed, and hence a much higher cosmic ray flux at Earth.

Creating Common Ground: Architecture For Tactical Learning and Creative Convergence

Certain environments can inhibit learning and stifle enthusiasm, while others enhance learning or stimulate curiosity. Furthermore, in a world where technological change is accelerating we could ask how might architecture connect resource abundant and resource scarce innovation environments? Innovation environments developed out of necessity within urban villages and those developed with high intention and expectation within more institutionalized settings share a framework of opportunity for addressing change through learning and education. This thesis investigates formal and informal learning environments and how architecture can stimulate curiosity, enrich learning, create common ground, and expand access to education. The reason for this thesis exploration is to better understand how architects might design inclusive environments that bring people together to build sustainable infrastructure encouraging innovation and adaptation to change for years to come. The context of this thesis is largely based on Colin McFarlane’s theory that the “city is an assemblage for learning” The socio-spatial perspective in urbanism, considers how built infrastructure and society interact. Through the urban realm, inhabitants learn to negotiate people, space, politics, and resources affecting their daily lives. The city is therefore a dynamic field of emergent possibility. This thesis uses the city as a lens through which the boundaries between informal and formal logics as well as the public and private might be blurred. Through analytical processes I have examined the environmental devices and assemblage of factors that consistently provide conditions through which learning may thrive. These parameters that make a creative space significant can help suggest the design of common ground environments through which innovation is catalyzed.

ROLE OF ENTERPRISE ARCHITECTURE IN HEALTHCARE ORGANIZATIONS AND KNOWLEDGE-BASED MEDICAL DIAGNOSIS SYSTEM

Enterprise architecture (EA) is a tool that aligns organization’s business-process with application and information technology (IT) through EAmodels. This EA model allows the organization to cut off unnecessary IT expenses and determines the future and current IT requirements and boosts organizational performance. Enterprise architecture may be employed in every firm where the firm or organization requires configurations between information technology and business functions. This research investigates the role of enterprise architecture in healthcare organizations and suggests the suitable EA framework for knowledge-based medical diagnostic system for EA modeling by comparing the two most widely used EA frameworks. The results of the comparison identified that the proposed EA has a better framework for knowledge-based medical diagnostic system.

The 2001 BFA Graduating Class Department of Visual Arts

One of the highlights of Grenfells annual Convocation is the exhibition of the works of the graduating class in visual arts. The exhibition gives us a priviledged glimpse into the accomplishments of our students as these have emerged directly out of their studies. By their nature, most other disciplines do not afford such a view. In a sense, then, the exhibition of works by our visual arts students represents by analogy what can be achieved in four years of intensive university study under the guidance of dedicated professionals, no matter what the field of endeavour. These particular students began with a natural ability to see and to imagine.During tha past four years, they have been challenged to build on that base talent and to develop and educate their visual imaginations. Significant creative development is never easy but the results can be inspiring. The works represent the accomplishments of all our students and provide a fresh energeticaesthetic framework within which to contemplate them.

Re-viewing history: antiquaries, the graphic arts and Scotland's lost geographies, c.1660-1820

This thesis examines topographical art depicting Scotland’s natural scenery and built environments, architecture, antiquities and signs of modern improvement, made during the period 1660 to 1820. It sets out to demonstrate that topography and topographical art was not exclusively antiquarian in nature, but ranged across various fields of learning and practice. It included the work of artists, geographers, cartographers, travel writers, poets, landscape gardeners, military surveyors, naturalists and historians who were concerned with representing the country’s varied, and often contentious, histories within an increasingly modernising present. The visual images that are considered here were forms of knowledge that found expression in drawings, paintings and engravings, elevations, views and plans. They were made on military surveys and picturesque tours, and were often intended to be included alongside written texts, both published and unpublished, frequently connecting with travels, tours, memoirs, essays and correspondence. It will also be argued that topography was a social practice, involving networks of artists, collectors, publishers and writers, who exchanged information in drawings and letters in a nationwide, and often increasingly commercial enterprise. This thesis will explore some of the strands of such a vast network of picture-making that existed in Scotland, and Britain, between 1660 and 1820, as visual images were circulated, copied, recycled and adapted, and topographical and antiquarian visual culture emerges as a complex, synoptic form of inquiry.

Using ICT Energy consumption for monitoring ICT architecture

Energy efficient policies are being applied to network protocols, devices and classical network management systems. Researchers have already studied in depth each of those fields, including for instance a long monitoring processes of various number of individual ICT equipment from where power models are constructed. With the development of smart meters and emerging protocols such as SNMP and NETCONF, currently there is an open field to couple the power models, translated to the expected behavior, with the realtime energy measurements. The goal is to derive a comparison on the power data between both of the processes in the direction of detection for possible deviations on the expected results. The logical assumption is that a fault in the usage of a particular device will not only increase its own energy usage, but also may cause additional consumption on the other devices part of the network. A platform is developed to monitor and analyze the retrieved power data of a simulated enterprise ICT infrastructure. Moreover, smart algorithms are developed which are aware of the different states that are occurring on each device during their typical use phase, as well as to detect and isolate possible anomalies. The produced results are obtained and validated with the use of Cisco switches and routers, Dell Precision stations and Raritan PDU as part of the monitored infrastructure.

Learning strategies implemented by the students of Advanced Intensive English I courses for improving oral discourse in the Bachelor of Arts in English Teaching, Department of Foreign Languages, University of El Salvador, year 2014.

There are many learning strategies some, more successful than others when they are applied in a correct way. “Strategies are most successful when they are implemented in a system that encourages collaboration among staff and students, and in which each is a part of a well-planned whole system” (Johns Hopkins, 2000). Additionally, Learning strategies have become an effective instrument in the field of education because students can make use of several strategies in order to enhance their English level in terms of communication. To communicate in a meaningful way, it is important to express ideas inside and outside the classroom; it is part of the development and improvement of speaking.

The Effect of Architecture and Shear Stress on Endothelialization of 3D Printed Vascular Networks

Despite significant progress in the field of tissue engineering within the last decade, a number of unsolved problems still remain. One of the most relevant issues is the lack of proper vascularization that limits the size of engineered tissues to smaller than clinically relevant dimensions. In particular, the growth of engineered tissue in vitro within bioreactors is plagued with this challenge. Specifically, the tubular perfusion system bioreactor has been used for large scale bone constructs; however these engineered constructs lack inherent vasculature and quickly develop a hypoxic core, where no nutrient exchange can occur, thus leading to cell death. Through the use of 3D printed vascular templates in conjunction with a tubular perfusion system bioreactor, we attempt to create an endothelial cell monolayer on 3D scaffolds that could potentially serve as the foundation of inherent vasculature within these engineered bone grafts.

Confrontation de l'architecture de l'Iran avec la modernité occidentale : constance de la question identitaire

À la fin du 19e siècle, l’Iran commence à se transformer radicalement. Ce changement est le résultat d’un processus de métamorphose socioculturelle, avec le désir d’effacer les méthodes du passé et de recommencer ; une ambition de faire un renouvellement fondamental dans la société, en bénéficiant des grandes idées progressistes de l'Occident moderne. Cette volonté s’est renforcée à la suite des premières visites en Europe d’étudiants et de Nassereddin Shah, le roi de l'Iran, dans les années 1870. Dans ce contexte, les Iraniens et leurs gouvernants, considérant leurs infériorités politico-économiques, ont décidé de remplacer les frustrations internationales par des idées nationalistes et une propagande de suprématie raciale ou religieuse, notamment concertant « l'identité culturelle ». Suivant ces tentatives pour réformer les infrastructures sociopolitiques de l'Iran, tous les domaines culturels du pays, incluant l’architecture, ont été modifiés, selon les idéologies des dirigeants de l’Iran pendant trois périodes historiques du pays : l'époque Qadjar (dès le règne de Nassereddin Shah en 1848), l'époque Pahlavi (1925-1979) et l'époque Post-révolution islamique (1979- jusqu'à présent). L'idée générale de notre mémoire est d'étudier le processus de modernisation de l'architecture de l'Iran, de même que les influences majeures de tous ces changements, concrétisés par des fusions éclectiques et des idées pluralistes – souvent basées sur la politique. De là, en usant des approches de l’histoire sociale et culturelle de l’art, nous analysons des exemples de monuments de l'architecture publique de l'Iran depuis l'entrée de l'Iran dans la modernité, pour chacune des trois périodes mentionnées. Cela, afin de comprendre si les architectes iraniens ont trouvé de nouvelles conceptions pour opérer un déploiement créatif des principes traditionnels et pour trouver de nouvelles orientations dans le processus général de leur évolution architecturale. Autrement dit, nous cherchons à savoir si l'architecture iranienne, avec tous les changements stylistiques dans le processus de conceptualisation, a pu trouver - depuis l'intervention de la modernité occidentale et de l'architecture moderne - son propre langage de la modernité en architecture.

Confrontation de l'architecture de l'Iran avec la modernité occidentale : constance de la question identitaire

À la fin du 19e siècle, l’Iran commence à se transformer radicalement. Ce changement est le résultat d’un processus de métamorphose socioculturelle, avec le désir d’effacer les méthodes du passé et de recommencer ; une ambition de faire un renouvellement fondamental dans la société, en bénéficiant des grandes idées progressistes de l'Occident moderne. Cette volonté s’est renforcée à la suite des premières visites en Europe d’étudiants et de Nassereddin Shah, le roi de l'Iran, dans les années 1870. Dans ce contexte, les Iraniens et leurs gouvernants, considérant leurs infériorités politico-économiques, ont décidé de remplacer les frustrations internationales par des idées nationalistes et une propagande de suprématie raciale ou religieuse, notamment concertant « l'identité culturelle ». Suivant ces tentatives pour réformer les infrastructures sociopolitiques de l'Iran, tous les domaines culturels du pays, incluant l’architecture, ont été modifiés, selon les idéologies des dirigeants de l’Iran pendant trois périodes historiques du pays : l'époque Qadjar (dès le règne de Nassereddin Shah en 1848), l'époque Pahlavi (1925-1979) et l'époque Post-révolution islamique (1979- jusqu'à présent). L'idée générale de notre mémoire est d'étudier le processus de modernisation de l'architecture de l'Iran, de même que les influences majeures de tous ces changements, concrétisés par des fusions éclectiques et des idées pluralistes – souvent basées sur la politique. De là, en usant des approches de l’histoire sociale et culturelle de l’art, nous analysons des exemples de monuments de l'architecture publique de l'Iran depuis l'entrée de l'Iran dans la modernité, pour chacune des trois périodes mentionnées. Cela, afin de comprendre si les architectes iraniens ont trouvé de nouvelles conceptions pour opérer un déploiement créatif des principes traditionnels et pour trouver de nouvelles orientations dans le processus général de leur évolution architecturale. Autrement dit, nous cherchons à savoir si l'architecture iranienne, avec tous les changements stylistiques dans le processus de conceptualisation, a pu trouver - depuis l'intervention de la modernité occidentale et de l'architecture moderne - son propre langage de la modernité en architecture.