Finland a new holiday resort

kuv., 13 x 20 cm

Profitability planning of the ski resort project

Objective of this master’s thesis is to create an investment calculation model, which makes it possible to determine if the ski resort business can be profitable. The ultimate goal is to create a description with the help of theoretical knowledge, interviews and investment calculation model, how the operation of ski resort is possible to be profitable and what are the critical success factors for achieving this goal. Thesis is carried out as qualitative research, which is supported by the necessary constructive information utilizing calculations. The client company has provided valuable insights and material for this thesis. Theoretical report examines the steps of developing a business plan, investment components and methods as well as sensitivity analysis. The theoretical part is based on the articles, textbooks, interviews and researches. The empirical part of the thesis is assembled by benchmarking other same size Finnish ski resorts, conducting interviews and using investment calculation model. The empirical part provides comprehensive information about ski resort industry, the future of the project, the business plan and the profitability calculations. As the result of this thesis the investment calculation model, which makes it possible to simulate different scenarios for ski resort project, was formed. The model was used to create a picture in which kind of scenario the ski resort business would be profitable and what are the critical success factors in achieving this aim.

The last resort : spa therapy and the docile body in Victorian St. Catharines /

By relying on existing cultural models, the Victorian spa promoted health and wellness. Advertising, together with other forms of promotion, strengthened the legitimacy of its claims to cure a variety of health problems. By the use of some links to science and a mystical folk belief about the efficacy of the local mineral waters, three spas emerged in St.Catharines: the Stephenson House, the WeIland House, and the Springbank. As the twentieth century approached, the spa movement declined and institutionalized medicine struggled to establish a monopoly on health care. This thesis argues that the health spas in St. Catharines occupied that transitional space in nineteenth century medicine between home remedy and hospital. The interplay between scientific discovery and business enterprise produced a climate in which the Victorian health resort flourished. This phenomenon, combined with the various maladies brought on by industrialization, nineteenth-century lifestyle, and the absence of medical options, created a surge in the popularity of health spas and mineral spring therapies. By the tum of the twentieth century, interest in mineral water treatments had declined. The health resorts that had blossomed between 1850 and 1899 began to experience a serious decrease in business. This popular movement became outmoded in the face of emerging medical and scientific knowledge. In St. Catharines, the last resort to remain standing, the WeIland House, finished out the city's spa era as a hospital.

Niagara Resort and Tourist Association Records, 1975-1976, 1978-1983, 1985, 1987-1989, n.d.

Ontario Editorial Bureau (O.E.B.)

Socially Constructed Environmental Issues and Sport: A Content Analysis of Ski Resort Environmental Communications

Due to the impact of sport on the natural environment (UN, 2010), it is important to examine the interplay between environmental issues and sport (Hums, 2010, Mallen & Chard, 2011; Nauright & Pope, 2009; Ziegler, 2007). This research content analyzed 82 ski resort environmental communications (SRECs). These communications were rated for their prominence, breadth, and depth using the delineation of environmental issues provided by the Sustainable Slopes Program (SSP) Charter. This data was compared to the resorts’ degree of environmentally responsible action as rated by the Ski Area Citizens’ Coalition (SACC). An adaptation of Hudson and Miller's (2005) model was then used to classify the ski resorts as inactive, reactive, exploitive, or proactive in their environmental activities. Recommendations have been made for standardization and transparency in environmental disclosures and an environmental management system to aid ski resorts in moving from ad hoc processes to a systematic and comprehensive framework for improving environmental performance.

Avaluació de l’ Impacte ambiental i social del projecte “Tucarán-Resort”

Aquest projecte analitza i avalua els impactes ambientals i socials que causarà en el marc del municipi de Vielha e Mijaran (Val d’Aran) la reobertura de les pistes d’esquí de la Tuca i el Resort que hi va associat, un cop el projecte “Tucarán Resort” sigui una realitat

Análisis del entorno y del mercado para la puesta en marcha del plan de rebranding de un hotel de playa en Panamá: caso Sheraton Bijao Beach Resort

La cadena hotelera colombiana GHL Hoteles Ltda., obtuvo el manejo operacional de un hotel existente en Santa Clara – Panamá, para que de ésta manera soportara un cambio de marca, convirtiéndose así en un Sheraton. Con la ayuda de un gran equipo de trabajo fue posible ésta transición y actualmente se perfeccionan los detalles para cumplir con los estándares dictados y exigidos por la marca. Contando con el soporte de una oficina de mercadeo y ventas ubicada en la ciudad de Panamá, es menester respaldar todos los logros en estrategias de mercadeo y ventas para el éxito y la rentabilidad del negocio.

Atendimento virtual como fator de vantagem competitiva por diferenciação em hotéis resort no Brasil

A indústria brasileira do turismo experimentou profundas alterações em sua estrutura a partir da década de 1990, notadamente em função de grandes investimentos em hotéis de categoria luxo e super luxo. Esse tipo de hospedagem tem como estratégia a diferenciação por meio da oferta de serviços e experiências singulares aos hóspedes. Assim, as ferramentas de atendimento virtual ao cliente podem contribuir para a construção da lealdade do hóspede a partir da diferenciação dos serviços prestados pelo hotel resort. Este é um estudo descritivo de natureza qualitativa, feito a partir de um levantamento no qual se efetuou a análise do desempenho das ferramentas de atendimento virtual ao cliente encontradas em 47 grandes hotéis resort de categoria luxo e super luxo em operação no Brasil. Os principais resultados indicam a baixa utilização das ferramentas de atendimento virtual disponíveis, sendo que as mais largamente empregadas foram e-mail, formulário eletrônico para submissão, autosserviço e mapa do site. Por outro lado, as ferramentas menos utilizadas foram e-mail de resposta automática, FAQ, chat instantâneo, personalização de site, grupos de discussão e vídeo-conferência; sendo que as quatro últimas sequer foram identifi cadas nos hotéis resort pesquisados. Pôde-se constatar também que mesmo os hotéis resort classifi cados com alto desempenho, subutilizam as ferramentas de atendimento virtual, o que parece não contribuir de forma plena para a oferta de uma experiência singular e diferenciada em relação à comunicação com seus clientes atuais, bem como com os potenciais clientes.

Judiciary as the last resort to protect children and adolescents: intersectoral actions, investment in human resources, and structuring of services

This study aimed to identify the work developed by the Judiciary to prevent sexual violence against children and adolescents within the family. The approach to social representations in a cultural perspective was used. The field study consisted in the 1st and 2nd Court of Crimes against Children and Adolescents, at the State Supreme Court of Pernambuco, Brazil. Participant observation, semi-structured interviews, and focus group with 17 subjects were the techniques for data collection, analyzed through the interpretation of meanings, allowing the identification of the category "The Judiciary as the ultimate level" and the following subcategories: "The public policies to prevent violence" and "The structure and dynamics of Courts". This study allows the visualization of the Judiciary's limitations with regard to the full protection and absolute priority, and that the work along with the victims demands investments in structure and human resources.