O atendimento ao cidadão e o portal da Câmara dos Deputados

Aborda o problema do papel dos portais legislativos e o uso de suas ferramentas como indutoras de participação do cidadão nos processos da democracia brasileira. A pesquisa se conduziu, em linhas gerais, para chegar a uma análise das condições de mediação entre a Câmara dos Deputados e o cidadão por meio do uso do Portal. A fundamentação teórica se constituiu de discussões sobre a tecnologia como mediadora da informação; sobre as bases da democracia e a formação do Parlamento Brasileiro; e sobre o uso dos Portais Legislativos, dos canais de mediação e dos serviços de atendimento.

Sistema de informação: uma proposição para o Hospital Universitário da Universidade Federal de Juiz de Fora-MG

Esse trabalho aborda a elaboração de requisitos dos usuários como parte da adequação do sistema de informação-SISTEMA DE INFORMAÇÃO DE GESTÃO ACADÊMICA-Administrativo- SIGA-Adm, proposto para o Hospital Universitário da Universidade Federal de Juiz de Fora. SIGA-Adm está em utilização, desde 2007, na Universidade Federal de Juiz de Fora. No entanto, para a efetiva aplicabilidade no âmbito do Hospital Universitário, torna-se necessário uma investigação acerca dos processos de trabalho, dentro do HU e uma ação de melhoria desses processos, a fim de evitar a incorporação de um sistema de informação que não corresponda a realidade apresentada. A elaboração dos requisitos dos usuários para a adequação visa a ser um instrumento de intermediação para discussão acerca da elaboração do SIGA-Adm para o HU/UFJF. Os requisitos apresentados originaram-se no processo de gerenciamento de materiais, como resultado da utilização da Metodologia de Análise e Melhoria de Processos-MAMP, aplicada na cadeia de suprimentos do Hospital Universitário, no período de 2004 a 2005. O acompanhamento do gerenciamento de materiais é uma estratégia utilizada pela Rede Sentinela para o desenvolvimento de ações de pós-comercialização de produtos para a saúde tais como: investigação de uso, registro de produtos, retirada de produto do mercado e etc... O Hospital Universitário da UFJF é integrante da Rede Brasileira de Hospitais Sentinela, implementada pela Agência Nacional de Vigilância Sanitária, desde 2001. As ações Pós-Comercialização de Produtos para a Saúde, em Tecnovigilância, são compartilhadas pela ANVISA e pelos integrantes da Rede Sentinela, através de informações relativas a queixas técnicas e/ou eventos adversos que possam causar algum dano à população. A pesquisa indica a possibilidade do SIGA-Adm armazenar informações sobre os produtos que permitam o rastreamento em condições normais e/ou anormais de uso pela instituição, contribuindo para o exercício em Tecnovigilância. Além disso, espera-se que construção do SIGA-Adm/HU-UFJF permita integrar os sistemas existentes no HU.

The sector of olive-oil cooperatives and the use of ICT: A comparative study regarding othe legal forms

The current global environment and the general increase in the spread and use of Information Technology and Communication (ICT) by companies and consumers, make the use of these technologies as essential to confront the growing competition in the market. Focused on this sector, in this research we analyze the use of electronic commerce, as through websites as through electronic markets, and the use of social networking tools as enablers of business. For this aim, we conducted a comparative analysis between the Andalusian olive oil cooperatives and other legal forms which are present in the sector.

Optimal Front Page Advertising

We consider a model of an on-line software market, where an intermediary distributes products from sellers to buyers. When products of sellers are vertically differentiated, an intermediary, earning a proportion of sales, has an incentive to hide the worse product on the second page, and only keep the better product on the front page: that weakens the competition, allowing the seller with the better product to charge a higher price. With heterogeneous visiting costs to the second page, the platform's revenue might improve, but the outcome will become socially suboptimal.

Expectativas dos stakeholders para as fusões e aquisições: um estudo de caso: aquisição do Finibanco pelo Montepio

Dissertação apresentada ao ISCAP para a obtenção do Grau de Mestre em Auditoria Orientada por: Prof. Doutora Alcina Dias

Estratégias de resolução de comportamentos de oposição e desafio

Relatório da Prática Profissional Supervisionada Mestrado em Educação Pré-Escolar

Crowdsourcing innovation intermediaries functions

Open innovation is a hot topic in innovation management. Its basic premise is open up the innovation process. The innovation process, in general sense, may be seen as the process of designing, developing and commercializing a novel product or service to improve the value added of a company. The development of Web 2.0 tools facilitates this kind of contributions, opening space to the emergence of crowdsourcing innovation initiatives. Crowdsourcing is a form of outsourcing not directed to other companies but to the crowd by means of an open call mostly through an Internet platform. Innovation intermediaries, in general sense, are organizations that work to enable innovation, that just act as brokers or agents between two or more parties. Usually, they are also engaged in other activities like inter-organizational networking and technology development and related activities. A crowdsourcing innovation intermediary is an organization that mediates the communication and relationship between the seekers – companies that aspire to solve some problem or to take advantage of any business opportunity – with a crowd that is prone to give ideas based on their knowledge, experience and wisdom. This paper identifies and analyses the functions to be performed by an intermediary of crowdsourcing innovation through grounded theory analyses from literature. The resulting model is presented and explained. The resulting model summarizes eight main functions that can be performed by a crowdsourcing process, namely, diagnoses, mediation, linking knowledge, community, evaluation, project management, intellectual property governance and marketing and support. These functions are associated with a learning cycle process which covers all the crowdsourcing activities that can be realized by the broker.

Financial depth, stock markets and economic growth in the EU-15 countries

The aim of this paper is to assess the impact of financial depth on economic growth in the EU-15 countries from 1970 until 2012, using the two-step System GMM estimator. Even though it might be expected a positive impact, the results show it is negative and sometimes even negative and statistically significant. Among the reasons presented for this, the existence of banking crises seems to better explain these results. In tranquil periods, financial deepening appears to have a positive impact, whereas in banking crises it is persistently negative and statistically significant. Also, after an assessment of the impact of stock markets on economic growth, it appears that more developed countries in the EU-15 have an economy more reliant on this segment of the financial system rather than in bank intermediation.

The determinants of net interest margins & net interest spreads in the Russian & Japanese Commercial Banking sectors

This study presents an empirical investigation of the determinants of net interest margins and spreads in the Russian and Japanese banking sectors with a particular focus on commercial banks. Net interest mar-gins and spreads serve as indicators of financial intermediation efficiency. This paper employed a bank-level unbalanced panel dataset prolonging from 2005 to 2014. My main empirical results show that bank characteristics explain the most of the variation in not only net interest margins but also in spreads. Capi-talization, liquidity risk, inflation, economic growth, private and government debt are important determi-nants of margin in Russia. In Japan to the contrary loan and deposit market concentration along with bank size do predominate. Common significant variables in both countries are the substitution effect, cost effi-ciency and profitability. Turning to net interest spreads, micro- and macro-specific variables are the main significant drivers in Russia. I reach the conclusion that there are no significant determinants of net interest spreads in Japan within the original selection of variables, but operating efficiency and deposits to total funding seem to prevail. In both countries, there are solid differences in the net interest margins as well as spreads once the pre- and the post-crisis periods are considered.

A negociação no mercado a prazo do MIBEL

This master thesis has been developed during the internship in the Supervision Department of Supervision of the Intermediation and Market Structures of CMVM. My collaboration in such department was mainly focused on the derivatives market of the Iberian Electricity Market (MIBEL). MIBEL embodies two organized markets – the derivatives market in Portugal and the spot market in Spain The trading activity in the derivatives market of MIBEL is processed through the trading platform of the regulated market managed by OMIP, however, much of the negotiation is over-the-counter. The aim of this work is to describe the market from a legal and economic perspective and to analyse the evolution of the negotiation, namely the impact of OTC in the regulated market trading. To achieve this, I propose to analyse also MiFID and EMIR rules over derivative contracts and the role of central counterparties, as they both are important to the discussion. In parallel, we found that OTC transactions are considerably higher than those traded in the regulated market managed by OMIP, those findings can be justified by the contractual relationships based on trust already established between the partiesarties. Nevertheless, since 2011 this trend changed by an increase of the registered OTC. Thereafter, although the parties continued to trade bilaterally, these transactions were registered in a central counterparty in order to eliminate the inherent risks related to the OTC derivatives transactions. This change in the negotiation pattern may also be influenced by the mandatory reporting of transactions imposed by EMIR, that requires for some classes of derivatives the centralized clearing and for all other requires the implementation of risk mitigation techniques.

Finance and Growth : Empirical Evidence from Developing Countries, 1960-1990

This paper examines the empirical relationship between financial intermediation and economic growth using cross-country and panel data regressions for 69 developing countries for the 1960-1990 period. The main results are : (i) financial development is a significant determinant of economic growth, as it has been shown in cross-sectional regressions; (ii) financial markets cease to exert any effect on real activity when the temporal dimension is introduced in the regressions. The paradox may be explained, in the case of developing countries, by the lack of an entrepreneurial private sector capable to transform the available funds into profitable projects; (iii) the effect of financial development on economic growth is channeled mainly through an increase in investment efficiency.

Gestions politiques de l'intégration des immigrants et des minorités etnoculturelles à Montréàl et à Laval (1960-2008)

Thèse numérisée par la Division de la gestion de documents et des archives de l'Université de Montréal

Les intermédiaires en développement en Afrique subsaharienne : analyse comparative de Cotonou et de Lomé

La présente thèse porte sur les acteurs au sein des organisations non gouvernementales locales (ONG) qui, dans la configuration actuelle de l’aide internationale au développement, jouent un rôle de relais ou d’intermédiaires entre donateurs internationaux et populations bénéficiaires en Afrique subsaharienne. En analysant les trajectoires professionnelles de 32 femmes et hommes « leaders » dans des ONG de Cotonou (Bénin) et de Lomé (Togo), la thèse se propose d’appréhender les processus sociaux à travers lesquels ces individus deviennent intermédiaires dans les activités de développement. La recherche s’inscrit dans une approche théorique construite à la rencontre entre la perspective orientée vers l’acteur en socioanthropologie du développement, la sociologie de l’individuation et le paradigme des parcours de vie. La thèse prend également une posture comparative en contrastant, d’une part, les trajectoires professionnelles des intermédiaires du Bénin et du Togo, deux pays ayant connu entre les années 1990 et début 2000 des « destinées » opposées en ce qui a trait à leurs rapports avec les bailleurs de fonds étrangers. D’autre part, l’analyse compare deux générations d’intermédiaires et contraste l’expérience des intermédiaires féminins et masculins. L’analyse montre qu’en premier lieu, les conférences nationales en 1990 au Bénin et en 1991 au Togo ont constitué un tournant important dans les trajectoires professionnelles des intermédiaires dans les deux pays, créant subséquemment, d’un côté, un contexte favorable aux intermédiaires du Bénin, et de l’autre, un environnement délétère pour ceux du Togo. Toutefois, au cours des dix dernières années, ces différences de conditions de travail se sont beaucoup atténuées et les défis relevés par les intermédiaires dans les deux pays sont à nouveau similaires; les contextes actuels sont caractérisés par un soutien étatique au minima, un champ d’activités très concurrentiel et politisé, une professionnalisation du champ, et une forte dépendance vis-à-vis des bailleurs de fonds extérieurs. En second lieu, l’analyse des récits de vie a permis de ressortir quatre types de profils des intermédiaires au moment où ils intègrent le champ des ONG : les « reconvertis », les « nouveaux diplômés des années 1990 », les « carriéristes », et les « activistes ». La comparaison générationnelle suggère en outre que les deux premiers types décrivent mieux les intermédiaires ayant commencé leurs activités avant les années 2000, alors que les « carriéristes » sont pour l’essentiel des intermédiaires de la jeune génération qui intègre le domaine de l’intermédiation après 2000. Aussi, la recherche montre que pour entrer, mais surtout « durer », dans le champ des ONG ces individus utilisent divers réseaux politiques et associatifs et savent « manœuvrer », notamment en choisissant une « thématique porteuse », en veillant à maintenir une constante « visibilité » ou en ayant recours à des formations continues pour acquérir ou consolider des compétences recherchées par les bailleurs de fonds. Par ailleurs, l’analyse des trajectoires professionnelles féminines a révélé qu’alors que le poids des responsabilités familiales a fait que les « pionnières » de l’intermédiation sont entrées de façon tardive dans une profession dominée par les hommes, et se sont toutes focalisées sur des thématiques liées directement aux droits des femmes, les parcours de leurs cadettes sont bien différents. Ces dernières ne travaillent pas dans le traditionnel domaine du « genre », et même si elles reconnaissent aussi leurs difficultés à concilier responsabilités professionnelles et devoir familial, elles ne sont pas prêtes à mettre de côté leur carrière et ont une perception très différente de leurs aînées des rôles genrés au sein de la famille.

Plan de negocio : migración laboral de obreros colombianos a Canadá

Actualmente en Colombia se presentan altos niveles de desempleo, lo que hace pensar que se requieren empresarios emprendedores con proyectos innovadores que ayuden a colaborar con el desarrollo económico del país. Muchas personas en edad de trabajar no pueden encontrar empleo adecuado para mantenerse ni mantener a sus familias en sus propios países, mientras que en otros países hay escasez de trabajadores para cubrir puestos en diversos sectores de sus economías. Es por esta razón que surgió la idea del presente proyecto, un plan de negocio para poner en funcionamiento una empresa llamada Conexión Laboral S.A.S., que preste el servicio de contratación de obreros de construcción colombianos para ir a trabajar a empresas extranjeras canadienses que los demanden. Se realizará entonces, una investigación de mercados que permita visualizar las oportunidades para aprovecharlas y las amenazas para hacerles frente; además se identificarán las expectativas, percepciones y funciones del cliente hacía el servicio, permitiendo que la organización logre satisfacer sus necesidades. Finalmente, se evaluará financieramente el proyecto y así determinar su viabilidad. Lo anterior, con el fin de direccionar los objetivos estratégicos hacia donde más convenga, y así saber en detalle cómo implementar el servicio para obtener éxito.

De lo micro a lo macro prudencial: Un análisis de la supervisión bancaria desde la econometría espacial

La crisis que se desató en el mercado hipotecario en Estados Unidos en 2008 y que logró propagarse a lo largo de todo sistema financiero, dejó en evidencia el nivel de interconexión que actualmente existe entre las entidades del sector y sus relaciones con el sector productivo, dejando en evidencia la necesidad de identificar y caracterizar el riesgo sistémico inherente al sistema, para que de esta forma las entidades reguladoras busquen una estabilidad tanto individual, como del sistema en general. El presente documento muestra, a través de un modelo que combina el poder informativo de las redes y su adecuación a un modelo espacial auto regresivo (tipo panel), la importancia de incorporar al enfoque micro-prudencial (propuesto en Basilea II), una variable que capture el efecto de estar conectado con otras entidades, realizando así un análisis macro-prudencial (propuesto en Basilea III).