Piilevien asiakastarpeiden tunnistaminen – repertory grid -tekniikka

Tässä työssä tutkitaan asiakaslähtöisyyttä tuotekehityksessä ja piilevien asiakastarpeiden selvittämistä ja hyödyntämistä asiakaslähtöisyydessä. Tavoitteena on selvittää asiakaslähtöisyyden tärkeyttä ja etuja tuotekehityksessä, sekä käydä läpi erilaisia asiakastarpeiden selvittämismetodeja erityisesti keskittyen repertory grid –tekniikkaan (RGT). Asiakaslähtöisyys tuo yrityksille merkittävää kilpailuetua tuotekehityksen alkupäähän. Erityisesti piilevät asiakastarpeet voivat mahdollistaa tuoteinnovaatioita, joilla saavutetaan huomattavasti parempaa asiakastyytyväisyyttä ja etulyöntiasemaa kilpailijoihin nähden. Piileviä asiakastarpeita voi tunnistaa repertory grid –tekniikalla, jota on avattu tässä työssä. Tekniikka mahdollistaa piilevien asiakastarpeiden tunnistamisen, mikä osaltaan edistää etulyöntiaseman antavia asiakaslähtöisiä tuoteinnovaatioita, joilla yritys voi differoitua muista markkinoilla olevista yrityksistä. Asiakaslähtöisyyden tulee tuotekehityksen lähtökohdan lisäksi olla osa yrityksen strategiaa ja kulttuuria, jotta yritys voi menestyä asiakaslähtöisyydellä.

Sensor communication in Smart cities and regions: An efficient IoT-based remote health monitoring system

Recent advances in Information and Communication Technology (ICT), especially those related to the Internet of Things (IoT), are facilitating smart regions. Among many services that a smart region can offer, remote health monitoring is a typical application of IoT paradigm. It offers the ability to continuously monitor and collect health-related data from a person, and transmit the data to a remote entity (for example, a healthcare service provider) for further processing and knowledge extraction. An IoT-based remote health monitoring system can be beneficial in rural areas belonging to the smart region where people have limited access to regular healthcare services. The same system can be beneficial in urban areas where hospitals can be overcrowded and where it may take substantial time to avail healthcare. However, this system may generate a large amount of data. In order to realize an efficient IoT-based remote health monitoring system, it is imperative to study the network communication needs of such a system; in particular the bandwidth requirements and the volume of generated data. The thesis studies a commercial product for remote health monitoring in Skellefteå, Sweden. Based on the results obtained via the commercial product, the thesis identified the key network-related requirements of a typical remote health monitoring system in terms of real-time event update, bandwidth requirements and data generation. Furthermore, the thesis has proposed an architecture called IReHMo - an IoT-based remote health monitoring architecture. This architecture allows users to incorporate several types of IoT devices to extend the sensing capabilities of the system. Using IReHMo, several IoT communication protocols such as HTTP, MQTT and CoAP has been evaluated and compared against each other. Results showed that CoAP is the most efficient protocol to transmit small size healthcare data to the remote servers. The combination of IReHMo and CoAP significantly reduced the required bandwidth as well as the volume of generated data (up to 56 percent) compared to the commercial product. Finally, the thesis conducted a scalability analysis, to determine the feasibility of deploying the combination of IReHMo and CoAP in large numbers in regions in north Sweden.

Doubly fed wind turbine performance in variable grid conditions

Wind turbines based on doubly fed induction generators (DFIG) become the most popular solution in high power wind generation industry. While this topology provides great performance with the reduced power rating of power converter, it has more complicated structure in comparison with full-rated topologies, and therefore leads to complexity of control algorithms and electromechanical processes in the system. The purpose of presented study is to present a proper vector control scheme for the DFIG and overall control for the WT to investigate its behavior at different wind speeds and in different grid voltage conditions: voltage sags, magnitude and frequency variations. The key principles of variable-speed wind turbine were implemented in simulation model and demonstrated during the study. Then, based on developed control scheme and mathematical model, the set of simulation is made to analyze reactive power capabilities of the DFIG wind turbine. Further, the rating of rotor-side converter is modified to not only generate active rated active power, but also to fulfill Grid Codes. Results of modelling and analyzing of the DFIG WT behavior under different speeds and different voltage conditions are presented in the work.

Co-creating Value For Smart Phone Operating Systems Via Virtual Discussion Forums

In the traditional way, value is created by manufacturer or producer of a product without engaging the customers. So, traditionally value creation is a monopoly in the part of a manufacturer. After gathering all the raw materials the manufacturers are inserting value to a product. And the inserted value is recognized in the time of consuming the product. In the modern time though there is traditional way of value creation but with the increase of more educated, smart, and technically sound customers the idea of value creation has changed. Now, customers are also contributing in value creation as value co-creator even before the product is consumed. This scenario has been encountered in the thesis with the main purpose of how value is cocreated in smart phone operating systems. The purpose is further divided into the following supobjectives: o What is value co-creation in smart phone operating systems? o Who participates in value co-creation in smart phone operating systems? o What are the procedures that are involved in value co-creation in smart phone operating systems? The research was conducted as a qualitative desk study by observing two of the leading smart phone operating system providers. Data has been collected from the official discussion forum of both the operating system providers. Other general concepts relating to the purpose of the study has been encountered through literature review. The research findings reveal that customers and companies both together co-create value of anticipated level when they communicate and interact with each other. However, most of the time customer to customer interactions, dialogues and discussions that come out in the core conversation help the value co-creation. The value co-creation framework sets up the customer at the main focus of value creation theory. By nullifying the inherited notion that companies only create value within its boundary and provide it to their customers in exchange of currencies. Rationally, it has been commenced that the firms are merely compromising value propositions to its customers. But the value has been co-created in a point where offerings are combined and interacted with customers’ capabilities, knowledge, resources and perceptions. This new perspective has radically altered the prospect of firms towards its customers. Typically customers are now taking part in value cocreation as a crucial member.

Distribution of Smart Solutions for External Lighting in Switzerland - Case C2 Smartlight Ltd.

Establishing of export operations is the key to the competitiveness for all producing companies in high-tech industry. Distribution partnerships between exporting producer and local distributors of relevant foreign market are utilized by SMEs to gain cost-efficiency of operation. The purpose of this study was to investigate the Swiss market of outdoor lighting solutions and propose distribution channels for the case of company C2 SmartLight Ltd. The literature framework consists of three main parts: description of distribution channels for business products, the selection process of the distributor and management of the distributors. The empirical part of this study composed of the observation of Swiss lighting market, highlighting key customers, trends of energy efficiency and key industry players of the lighting market. The aim was to identify potential distribution channels, which reach the target customer groups and identify the market opportunity. Secondly, the data was collected through semi-structured phone interviews. The company, which operates in outdoor lighting business and has an established distributor in Switzerland, was interviewed and used as a benchmark. As a result of this research the market opportunity for distribution of C2 SmartLight products was identified based on potential customers and market need. C2 SmartLight Ltd. should establish a connection with wholesalers that distribute easy to handle and store electrical equipment. The results of this study can be used by other SME companies, operating in a similar field of economy, for selection of distributors.

Smart girls : a deconstructive discourse analysis of smartness

This project is a deconstructive discourse analysis of smart girlhood. From a feminist post structural framework, with a focus on discourse and performative identity, I scrutinize three dominant discourses of smartness that are prevalent and academic and popular press. These constructions frame smart girls as being either Losers, Have-It-All Girls, or Imposters. By conducting semi-structured group interviews with six self-identified smart girls, I explore the question of how smart girls perform their smart girl identities in their current sociocultural context. After analyzing the data from the group interviews, I outline five themes that seem to be prevalent in the stories told by the smart girls in this thesis. Finally, I discuss how the performative identities of the smart girls in my thesis appear to be much more complex, multiple and rhizomatic than the discourses under review allow.

Repertory grid adaptations in detecting connotative trends and social behaviour problems in education

Please consult the paper edition of this thesis to read. It is available on the 5th Floor of the Library at Call Number: Z 9999 E38 K66 1983

Fabrication and characterisation of polymer optical fibers for smart sensing and optical amplification

The thesis presented the fabrication and characterisation of polymer optical fibers in their applications as optical amplifier and smart sensors.Optical polymers such as PMMA are found to be a very good host material due to their ability to incorporate very high concentration of optical gain media like fluorescent dyes and rare earth compounds. High power and high gain optical amplification in organic dye-doped polymer optical fibers is possible due to extremely large emission cross sections of oyes. Dye doped (Rhodamine 6G) optical fibers were fabricated by using indigenously developed polymer optical fiber drawing tower. Loss characterization of drawn dye doped fibers was carried out using side illumination technique. The advantage of the above technique is that it is a nondestructive method and can also be used for studying the uniformity in fiber diameter and doping. Sensitivity of the undoped polymer fibers to temperature and microbending were also studied in its application in smart sensors.Optical amplification studies using the dye doped polymer optical fibers were carried out and found that an amplification of l8dB could be achieved using a very short fiber of length lOcm. Studies were carried out in fibers with different dye concentrations and diameter and it was observed that gain stability was achieved at relatively high dye concentrations irrespective of the fiber diameter.Due to their large diameter, large numerical aperture, flexibility and geometrical versatility of polymer optical fibers it has a wide range of applications in the field of optical sensing. Just as in the case of conventional silica based fiber optic sensors, sensing techniques like evanescent wave, grating and other intensity modulation schemes can also be efficiently utilized in the case of POF based sensors. Since polymer optical fibers have very low Young's modulus when compared to glass fibers, it can be utilized for sensing mechanical stress and strain efficiently in comparison with its counterpart. Fiber optic sensors have proved themselves as efficient and reliable devices to sense various parameters like aging, crack formation, weathering in civil structures. A similar type of study was carried out to find the setting characteristics of cement paste used for constructing civil structures. It was found that the measurements made by using fiber optic sensors are far more superior than that carried out by conventional methods. More over,POF based sensors were found to have more sensitivity as well.

A fiber optic smart sensor for studying the setting characteristics of various grades of cement

A simple, effective and inexpensive fiber optic sensor for investigating the setting characteristics of various grades of cement is described. A finite length of unsheathed multimode optical fiber laid inside the cement mix, is subjected to stress during the setting process. The microbends created on the fiber due to this stress directly influence the intensity of light propagating through the fiber. Continuous monitoring of such variations in the light output transmitted through the fiber gives a clear measure of the setting characteristics of the cement mix, thus providing a simple and elegant technique of great practical importance in the field of civil engineering. The smart fiber optic sensor described above can be incorporated into a building during the construction process itself so that continuous monitoring of the deterioration process for the entire life time of the building can be carried out.

Smart electricity networks based on large integration of renewable sources and distributed generation

Das Grünbuch 2006 der Europäischen Kommission "Eine Europäische Strategie für nachhaltige, wettbewerbsfähige und sichere Energie" unterstreicht, dass Europa in ein neues Energie-Zeitalter eingetreten ist. Die vorrangigen Ziele europäischer Energiepolitik müssen Nachhaltigkeit, Wettbewerbsfähigkeit und Versorgungssicherheit sein, wobei sie eine zusammenhängende und logische Menge von Taktiken und Maßnahmen benötigt, um diese Ziele zu erreichen. Die Strommärkte und Verbundnetze Europas bilden das Kernstück unseres Energiesystems und müssen sich weiterentwickeln, um den neuen Anforderungen zu entsprechen. Die europäischen Stromnetze haben die lebenswichtigen Verbindungen zwischen Stromproduzenten und Verbrauchern mit großem Erfolg seit vielen Jahrzehnten gesichert. Die grundlegende Struktur dieser Netze ist entwickelt worden, um die Bedürfnisse großer, überwiegend auf Kohle aufgebauten Herstellungstechnologien zu befriedigen, die sich entfernt von den Verbraucherzentren befinden. Die Energieprobleme, denen Europa jetzt gegenübersteht, ändern die Stromerzeugungslandschaft in zwei Gesichtspunkten: die Notwendigkeit für saubere Kraftwerkstechnologien verbunden mit erheblich verbesserten Wirkungsgraden auf der Verbraucherseite wird es Kunden ermöglichen, mit den Netzen viel interaktiver zu arbeiten; andererseits müssen die zukünftigen europaweiten Stromnetze allen Verbrauchern eine höchst zuverlässige, preiswerte Energiezufuhr bereitstellen, wobei sowohl die Nutzung von großen zentralisierten Kraftwerken als auch kleineren lokalen Energiequellen überall in Europa ausgeschöpft werden müssen. In diesem Zusammenhang wird darauf hingewiesen, dass die Informationen, die in dieser Arbeit dargestellt werden, auf aktuellen Fragen mit großem Einfluss auf die gegenwärtigen technischen und wirtschaftspolitischen Diskussionen basieren. Der Autor hat während der letzten Jahre viele der hier vorgestellten Schlussfolgerungen und Empfehlungen mit Vertretern der Kraftwerksindustrie, Betreibern von Stromnetzen und Versorgungsbetrieben, Forschungsgremien und den Regulierungsstellen diskutiert. Die folgenden Absätze fassen die Hauptergebnisse zusammen: Diese Arbeit definiert das neue Konzept, das auf mehr verbraucherorientierten Netzen basiert, und untersucht die Notwendigkeiten sowie die Vorteile und die Hindernisse für den Übergang auf ein mögliches neues Modell für Europa: die intelligenten Stromnetze basierend auf starker Integration erneuerbarer Quellen und lokalen Kleinkraftwerken. Das neue Modell wird als eine grundlegende Änderung dargestellt, die sich deutlich auf Netzentwurf und -steuerung auswirken wird. Sie fordert ein europäisches Stromnetz mit den folgenden Merkmalen: – Flexibel: es erfüllt die Bedürfnisse der Kunden, indem es auf Änderungen und neue Forderungen eingehen kann – Zugänglich: es gestattet den Verbindungszugang aller Netzbenutzer besonders für erneuerbare Energiequellen und lokale Stromerzeugung mit hohem Wirkungsgrad sowie ohne oder mit niedrigen Kohlendioxidemissionen – Zuverlässig: es verbessert und garantiert die Sicherheit und Qualität der Versorgung mit den Forderungen des digitalen Zeitalters mit Reaktionsmöglichkeiten gegen Gefahren und Unsicherheiten – Wirtschaftlich: es garantiert höchste Wirtschaftlichkeit durch Innovation, effizientes Energiemanagement und liefert „gleiche Ausgangsbedingungen“ für Wettbewerb und Regulierung. Es beinhaltet die neuesten Technologien, um Erfolg zu gewährleisten, während es die Flexibilität behält, sich an weitere Entwicklungen anzupassen und fordert daher ein zuversichtliches Programm für Forschung, Entwicklung und Demonstration, das einen Kurs im Hinblick auf ein Stromversorgungsnetz entwirft, welches die Bedürfnisse der Zukunft Europas befriedigt: – Netztechnologien, die die Stromübertragung verbessern und Energieverluste verringern, werden die Effizienz der Versorgung erhöhen, während neue Leistungselektronik die Versorgungsqualität verbessern wird. Es wird ein Werkzeugkasten erprobter technischer Lösungen geschaffen werden, der schnell und wirtschaftlich eingesetzt werden kann, so dass bestehende Netze Stromeinleitungen von allen Energieressourcen aufnehmen können. – Fortschritte bei Simulationsprogrammen wird die Einführung innovativer Technologien in die praktische Anwendung zum Vorteil sowohl der Kunden als auch der Versorger stark unterstützen. Sie werden das erfolgreiche Anpassen neuer und alter Ausführungen der Netzkomponenten gewährleisten, um die Funktion von Automatisierungs- und Regelungsanordnungen zu garantieren. – Harmonisierung der ordnungspolitischen und kommerziellen Rahmen in Europa, um grenzüberschreitenden Handel von sowohl Energie als auch Netzdienstleistungen zu erleichtern; damit muss eine Vielzahl von Einsatzsituationen gewährleistet werden. Gemeinsame technische Normen und Protokolle müssen eingeführt werden, um offenen Zugang zu gewährleisten und den Einsatz der Ausrüstung eines jeden Herstellers zu ermöglichen. – Entwicklungen in Nachrichtentechnik, Mess- und Handelssystemen werden auf allen Ebenen neue Möglichkeiten eröffnen, auf Grund von Signalen des Marktes frühzeitig technische und kommerzielle Wirkungsgrade zu verbessern. Es wird Unternehmen ermöglichen, innovative Dienstvereinbarungen zu benutzen, um ihre Effizienz zu verbessern und ihre Angebote an Kunden zu vergrößern. Schließlich muss betont werden, dass für einen erfolgreichen Übergang zu einem zukünftigen nachhaltigen Energiesystem alle relevanten Beteiligten involviert werden müssen.

A DHT-Based Grid Resource Indexing and Discovery Scheme

This paper presents a DHT-based grid resource indexing and discovery (DGRID) approach. With DGRID, resource-information data is stored on its own administrative domain and each domain, represented by an index server, is virtualized to several nodes (virtual servers) subjected to the number of resource types it has. Then, all nodes are arranged as a structured overlay network or distributed hash table (DHT). Comparing to existing grid resource indexing and discovery schemes, the benefits of DGRID include improving the security of domains, increasing the availability of data, and eliminating stale data.

Towards Grid-Wide Modeling and Simulation

Modeling and simulation permeate all areas of business, science and engineering. With the increase in the scale and complexity of simulations, large amounts of computational resources are required, and collaborative model development is needed, as multiple parties could be involved in the development process. The Grid provides a platform for coordinated resource sharing and application development and execution. In this paper, we survey existing technologies in modeling and simulation, and we focus on interoperability and composability of simulation components for both simulation development and execution. We also present our recent work on an HLA-based simulation framework on the Grid, and discuss the issues to achieve composability.

WMR navigation using local potential field corridors and narrow local occupancy grid perception

Path planning and control strategies applied to autonomous mobile robots should fulfil safety rules as well as achieve final goals. Trajectory planning applications should be fast and flexible to allow real time implementations as well as environment interactions. The methodology presented uses the on robot information as the meaningful data necessary to plan a narrow passage by using a corridor based on attraction potential fields that approaches the mobile robot to the final desired configuration. It employs local and dense occupancy grid perception to avoid collisions. The key goals of this research project are computational simplicity as well as the possibility of integrating this method with other methods reported by the research community. Another important aspect of this work consist in testing the proposed method by using a mobile robot with a perception system composed of a monocular camera and odometers placed on the two wheels of the differential driven motion system. Hence, visual data are used as a local horizon of perception in which trajectories without collisions are computed by satisfying final goal approaches and safety criteria

Identification and Semiactive Control of Smart Structures Equipped with Magnetorheological Actuators

This paper deals with the problem of identification and semiactive control of smart structures subject to unknown external disturbances such as earthquake, wind, etc. The experimental setup used is a 6-story test structure equipped with shear-mode semiactive magnetorheological actuators being installed in WUSCEEL. The experimental results obtained have verified the effectiveness of the proposed control algorithms

Smart Meetings - background reading

Background reading for coursework to prepare a technical report as part of the orientation phase. These items are business documents (i.e. grey literature) which might be read as a prelude or complement to finding information in peer reviewed academic publications. grey literature links and articles to be used in preparation of technical report. See also overview guidance document for this assignment http://www.edshare.soton.ac.uk/8017/