Viennin jakeluratkaisut Saksan markkinoilla: case-tutkimus

Työn tarkoituksena oli selvittää markkinamuutosten merkitystä erään yrityksen erään tulosyksikön toimintaan tietyllä vientialueella. Vaikuttavia tekijöitä arvioitiin erityisesti asiakasyritysten tarpeiden ja edustajayrityksen kanssa tehdyn yhteistyön kannalta. Työn alussa esitellään toimeksiantajayritys, tutkimuskohteena oleva tulosyksikkö ja markkinatilanne. Työn teoriaosuudessa käsitellään organisationaalista ostokäyttäytymistä ja markkinointia jakelukanavien kautta sekä esitellään analyysin käsitteellisenä kehyksenä käytetty palvelun laadun kuilumalli. Työn käytännönosan aineisto kerättiin kvalitatiivisilla haastatteluilla jakeluketjun kolmella tasolla. Aineistoa analysoitiin vertaamalla osapuolten näkemyksiä toiminnasta. Suurimpia eroja tuli esille yrityksen joidenkin heikkouksien ja uhkien tunnistamisessa. Samaa mieltä oltiin joustavuuden, yleisen palvelun laadun ja tuotelaadun tärkeydestä.Työn tuloksina on esitetty toimenpidesuosituksia, joiden yhteisenä piirteenä on toimeksiantajayrityksen selkeämpi profiloituminen tutkimuksen perusteella määritellyn laatutason tarjoajaksi. Esitettyjen toimenpiteiden avulla yrityksen kykyä tarjota kokonaispalvelua ja teknisesti laadukkaita tuotteita käytettäisiin edelleen hyväksi yhteistyökumppaneiden sitouttamisessa ja motivoimisessa.

Measuring and making decisions for social reciprocity

Social reciprocity may explain certain emerging psychological processes, which are likely to be founded on dyadic relations. Although some indices and statistics have been proposed to measure and make statistical decisions regarding social reciprocity in groups, these were generally developed to identify association patterns rather than to quantify the discrepancies between what each individual addresses to his/her partners and what is received from them in return. Additionally, social researchers are not only interested in measuring groups at the global level, since dyadic and individual measurements are also necessary for a proper description of social interactions. This study is concerned with a new statistic for measuring social reciprocity at the global level and with decomposing it in order to identify those dyads and individuals which account for a significant part of asymmetry in social interactions. In addition to a set of indices some exact analytical results are derived and a way of making statistical decisions is proposed.

Hankintojen kehittäminen ostoerien optimoinnilla

Tutkimuksen tavoitteena on selvittää ostoerien optimoinnilla mahdollisesti saavutettavia kustannussäästöjä ja muita etuja. Talla tarkoitetaan käytännössä yrityksen hankintojen tilausrytmin tiivistämisen mahdollisuuden läpikäymistä. Tutkimuksen empiirisen analyysin tärkein tavoite on selvittää soveltuisiko uusi ostotilausmalli case-yritykselle ja kuinka se vaikuttaisi kustannuksiin. Tutkielman teoriarungossa käsitellään aluksi logistiikan tämän päivän roolia yrityksen arvoketjussa ja logististen toimintojen tehokkuuden mittausta. Teoria osuuden pääpaino on kuitenkin toiminnoissa, joilla hankintoja voidaan kehittää. Naista rajoitutaan varastoinnin kehittämiseen ostoerien optimoinnilla. Empiirisessä osassa käytetään Vaasan & Vaasan Oy:n kustannustiedoista tätä tutkimusta varten muodostettuja raportteja ja muita numeerisia kustannustietoja, joita analysoidaan ostoerien optimointimallin avulla. Tutkimus on kvantitatiivinen analyysi tästä aineistosta. Logistiikan tehokkuus vaikuttaa merkittävästi yrityksen toiminnan tuloksiin, koska hankinnat sitovat merkittävän osan yrityksen pääomasta ja ovat yrityksen suurimpia kulueriä. Teoriassa osoitetaan, että logistiikkaa ja hankintoja kehittämällä ostoerien optimoinnin avulla voidaan vaikuttaa yrityksen toiminnan tehokkuuteen. Empiirisen osan tulosten perusteella ostojen muuttamisella jaksottaiseksi tilaukseksi on vaikutusta toiminnan tehokkuuteen ja sitoutuneisiin pääomiin. Uuden mallin avulla hankintoja sekä logistiikkaa voidaan kehittää lisää, hankintaprosesseja saadaan yksinkertaistettua, voidaan kehittää ostokuljetuksia ja malli tukee yrityksen hankintojen kehittämisen tavoitteita seuraavalle vuodelle.

Socialisations langagières, tension identitaires et investissement

This study aims to explore the relationships that can be established between identity tensions affecting a learner of French in an alloglotte context, its investment in the appropriation of the language and the contacts that can be established with the target language, the latter constituting a necessary mediation for a successful appropria tion. The empirical analysis is based on data concerning an Austrian living in French-speaking Switzerland and taking courses in an academic context.

Privatization, cooperation and costs of solid waste services in small towns

This paper analyzes the cost implications of privatization and cooperation in the provision of solid waste services for a sample of small municipalities. In conducting this empirical analysis, a survey is first designed and administered to municipalities in the Spanish region of Aragon, and then an estimation of the determinants of service costs is undertaken, considering the possible endogeneity of delivery choices. Our findings indicate that cooperation is more effective than privatization in saving costs. Both production forms can enable small municipalities to cut costs by exploiting scale economies. However, the fact that inter-municipal cooperation involves lower transaction costs and is less likely to be affected by competition problems would seem to account for the fact that it is a more effective way of reducing costs.

The Spatial Distribution of Human Capital: Can It Really Be Explained by Regional Differences in Market Access?

This paper tests the robustness of estimates of market access impact on regional variability in human capital, as previously derived in the NEG literature. Our hypothesis is that these estimates of the coefficient of market access, in fact, capture the effects of regional differences in the industrial mix and the spatial dependence in the distribution of human capital. Results for the Spanish provinces indicate that the estimated impact of market access vanishes and becomes non-significant once these two elements are included in the empirical analysis.

Influence of the claimant’s behavioural features on motor compensation outcomes

The decision to settle a motor insurance claim by either negotiation or trial is analysed. This decision may depend on how risk and confrontation adverse or pessimistic the claimant is. The extent to which these behavioural features of the claimant might influence the final compensation amount are examined. An empirical analysis, fitting a switching regression model to a Spanish database, is conducted in order to analyze whether the choice of the conflict resolution procedure is endogenous to the compensation outcomes. The results show that compensations awarded by courts are always higher, although 95% of cases are settled by negotiation. We show that this is because claimants are adverse to risk and confrontation, and are pessimistic about their chances at trial. By contrast, insurers are risk - confrontation neutral and more objective in relation to the expected trial compensation. During the negotiation insurers accept to pay the subjective compensation values of claimants, since these values are lower than their estimates of compensations at trial.

Does privatization spur regulation? Evidence from the regulatory reform of European airports

This paper conducts an empirical analysis of the relationship between privatization and regulation drawing on data from a wide sample of European airports. We find that privatization promotes a shift from basic regulation to a situation of more detailed or non-regulation, depending on the specific characteristics of the privatization process and on the type of airport being privatized. Moreover, we report a significant association between high traffic volumes and more detailed regulation. By contrast, airports where slot allocation is noncoordinated are significantly associated with non-regulation.

Tacit Collusion under Fairness and Reciprocity

This paper departs from the standard profit-maximizing model of firm behavior by assuming that firms are motivated in part by personal animosity-or respect-towards their competitors. A reciprocal firm responds to unkind behavior of rivals with unkind actions (negative reciprocity), while at the same time, it responds to kind behavior of rivals with kind actions (positive reciprocity). We find that collusion is easier to sustain when firms have a concern for reciprocity towards competing firms provided that they consider collusive prices to be kind and punishment prices to be unkind. Thus, reciprocity concerns among firms can have adverse welfare consequences for consumers.

The Spatial effects of transportation on industrial employment

This paper examines the direct and indirect impacts of transport infrastructure on industrial employment. We estimate regressions with spatial econometric methods using data from the Spanish regions for the period 1995-2008. We find that the density of motorways and the amount of port traffic (particularly general non-containerized and container traffic) are significant determinants of industrial employment in the region, while the effects of railway density and the amount of airport traffic are unclear. Our empirical analysis shows the existence of significant negative spatial spillovers for the density of motorways and levels of container port traffic while the impact of general non-containerized port traffic seems to be mainly local.

Intercontinental fligths from European Airports: Towards hub concentration or not?

This paper empirically analyzes changes in the supply of non-stop intercontinental flights from European airports. We take advantage of OAG data for air services from a rich sample of European airports to intercontinental destinations in the period 2004-2008. Results of the empirical analysis indicate a tendency towards a more balanced distribution of intercontinental flights across European airports. We also find that the demographic size of a region, its sector specialization, the political role of its central city and the proportion of connecting traffic explain the amount of and changes in long-haul air services supplied from European airports.

Human Capital Spillovers Productivity and Regional Convergence in Spain

This paper analyses the differential impact of human capital, in terms of different levels of schooling, on regional productivity and convergence. The potential existence of geographical spillovers of human capital is also considered by applying spatial panel data techniques. The empirical analysis of Spanish provinces between 1980 and 2007 confirms the positive impact of human capital on regional productivity and convergence, but reveals no evidence of any positive geographical spillovers of human capital. In fact, in some specifications the spatial lag presented by tertiary studies has a negative effect on the variables under consideration.

Older consumers adopting information and communication technology: Evaluating opportunities for health care applications

The purpose of this dissertation is to analyse older consumers' adoption of information and communication technology innovations, assess the effect of aging related characteristic, and evaluate older consumers' willingness to apply these technologies in health care services. This topic is considered important, because the population in Finland (as in other welfare states) is aging and thus offers a possibility for marketers, but on the other hand threatens society with increasing costs for healthcare. Innovation adoption has been under research from several aspects in both organizational and consumer research. In the consumer behaviour, several theories have been developed to predict consumer responses to innovation. The present dissertation carefully reviews previous research and takes a closer look at the theory of planned behaviour, technology acceptance model and diffusion of innovations perspective. It is here suggested that there is a possibility that these theories can be combined and complemented to predict the adoption of ICT innovations among aging consumers, taking the aging related personal characteristics into account. In fact, there are very few studies that have concentrated on aging consumers in the innovation research, and thus there was a clear indent for the present research. ICT in the health care context has been studied mainly from the organizational point of view. If the technology is thus applied for the communication between the individual end-user and service provider, the end-user cannot be shrugged off. The present dissertation uses empirical evidence from a survey targeted to 55-79 year old people from one city in Southern-Carelia. The empirical analysis of the research model was mainly based on structural equation modelling that has been found very useful on estimating causal relationships. The tested models were targeted to predict the adoption stage of personal computers and mobile phones, and the adoption intention of future health services that apply these devices for communication. The present dissertation succeeded in modelling the adoption behaviour of mobile phones and PCs as well as adoption intentions of future services. Perceived health status and three components behind it (depression, functional ability, and cognitive ability) were found to influence perception of technology anxiety. Better health leads to less anxiety. The effect of age was assessed as a control variable, in order to evaluate its effect compared to health characteristics. Age influenced technology perceptions, but to lesser extent compared to health. The analyses suggest that the major determinant for current technology adoption is perceived behavioural control, and additionally technology anxiety that indirectly inhibit adoption through perceived control. When focusing on future service intentions, the key issue is perceived usefulness that needs to be highlighted when new services are launched. Besides usefulness, the perception of online service reliability is important and affects the intentions indirectly. To conclude older consumers' adoption behaviour is influenced by health status and age, but also by the perceptions of anxiety and behavioural control. On the other hand, launching new types of health services for aging consumers is possible after the service is perceived reliable and useful.

Intermunicipal cooperation and privatization of solid waste services among small municipalities in Spain

The aim of this paper is to analyze the effects of intermunicipal cooperation and privatization on the delivery costs of urban solid waste services. The results of our empirical analysis, which we conducted among a sample of very small municipalities, indicate that small towns that cooperate incur lower costs for their waste collection service. Cooperation also raises collection frequency and improves the quality of the service in small towns. By contrast, the form of production, whether it is public or private, does not result in systematic differences in costs. Interestingly, the degree of population dispersion has a significant positive relation with service costs. No evidence of scale economies is found because, it would seem, small municipalities exploit them by means of intermunicipal cooperation.

Tilintarkastajan riskienhallinta vaihto-omaisuuden tarkastuksessa

Tutkielman tavoitteena oli tutkia tilintarkastukseen kohdistuvia vaihto-omaisuuden riskejä ja niiden hallintaa. Tilintarkastajan riskienhallinta on tullut yhä tärkeämmäksi tilintarkastusskandaalien ja standardien vaatimusten tiukentumisen takia. Vaihto-omaisuus on yksi taseen merkittävimmistä eristä. Sen riskisyyteen vaikuttavia tekijöitä ovat esimerkiksi yrityksen toimiala ja epäkuranttiuden sekä vaihto-omaisuuden määrä. Tilintarkastuksen suunnittelu, olennaisuusmäärittely ja riskienarviointi ovat samanlaisia riippumatta asiakastoimeksiannon koosta, ja ne suoritetaan standardien mukaisesti. Tutkimuksen empiirisessä osassa haastateltiin viittä tilintarkastajaa. Empiirisen analyysin tulokset ovat pääasiassa samankaltaiset kirjallisuudesta saadun tiedon kanssa. Tutkimuksen perusteella voidaan todeta, että vaihto-omaisuuden riskit ovat yrityskohtaisia. Suurimmat riskit ovat yrityksissä, joissa sisäiset kontrollit ovat heikot tai jonka johdon rehellisyyteen ei voida luottaa.