New product warranty: A literature review

Warranty is an important element of marketing new products as better warranty signals higher product quality and provides greater assurance to customers. Servicing warranty involves additional costs to the manufacturer and this cost depends on product reliability and warranty terms. Product reliability is influenced by the decisions made during the design and manufacturing of the product. As such warranty is very important in the context of new products. Product warranty has received the attention of researchers from many different disciplines and the literature on warranties is vast. This paper carries out a review of the literature that has appeared in the last ten years. It highlights issues of interest to manufacturers in the context of managing new products from an overall business perspective. (C) 2002 Elsevier Science B.V. All rights reserved.

Monitoring the composition and form of urban environments based on the vegetation-impervious surface-soil (VIS) model by sub-pixel analysis techniques

The majority of the world's population now resides in urban environments and information on the internal composition and dynamics of these environments is essential to enable preservation of certain standards of living. Remotely sensed data, especially the global coverage of moderate spatial resolution satellites such as Landsat, Indian Resource Satellite and Systeme Pour I'Observation de la Terre (SPOT), offer a highly useful data source for mapping the composition of these cities and examining their changes over time. The utility and range of applications for remotely sensed data in urban environments could be improved with a more appropriate conceptual model relating urban environments to the sampling resolutions of imaging sensors and processing routines. Hence, the aim of this work was to take the Vegetation-Impervious surface-Soil (VIS) model of urban composition and match it with the most appropriate image processing methodology to deliver information on VIS composition for urban environments. Several approaches were evaluated for mapping the urban composition of Brisbane city (south-cast Queensland, Australia) using Landsat 5 Thematic Mapper data and 1:5000 aerial photographs. The methods evaluated were: image classification; interpretation of aerial photographs; and constrained linear mixture analysis. Over 900 reference sample points on four transects were extracted from the aerial photographs and used as a basis to check output of the classification and mixture analysis. Distinctive zonations of VIS related to urban composition were found in the per-pixel classification and aggregated air-photo interpretation; however, significant spectral confusion also resulted between classes. In contrast, the VIS fraction images produced from the mixture analysis enabled distinctive densities of commercial, industrial and residential zones within the city to be clearly defined, based on their relative amount of vegetation cover. The soil fraction image served as an index for areas being (re)developed. The logical match of a low (L)-resolution, spectral mixture analysis approach with the moderate spatial resolution image data, ensured the processing model matched the spectrally heterogeneous nature of the urban environments at the scale of Landsat Thematic Mapper data.

Managing new product development in the Chinese steel industry: An empirical investigation

This study explores several important aspects of the management of new product development (NPD) in the Chinese steel industry. Specifically it explores NPD success factors, the importance of management functions to new product success and measures of new product success from the perspective of the industry's practitioners. Based on a sample of 190 industrial practitioners from 18 Chinese steel companies, the study provides a mixed picture as China makes the transition from a centrally-controlled to market-based economy. On one hand, respondents ranked understanding users' needs as the most important factor influencing the performance of the new products. Further, formulating new product strategy and strengthening market research are perceived as the most important managerial functions in NPD. However, technical performance measures are regarded as more important and are more widely used in industry than market-based or financial measures of success.

The quest for a sustainable product: An environmental study of tyre recyclates

The main objective of the present study is to assess the environmental advantages of substituting aluminium for a polymer composite in the manufacture of a structural product (a frame to be used as a support for solar panels). The composite was made of polypropylene and a recycled tyres’ rubber granulate. Analysis of different composite formulations was performed, to assess the variation of the environmental impact with the percentage of rubber granulate incorporation. The results demonstrate that the decision on which of the two systems (aluminium or composite) has the best life cycle performance is strongly dependent on the End-of Life (EoL) stage of the composite frame. When the EoL is deposition in a landfill, the aluminium frame performs globally better than its composite counterpart. However, when it is incineration with energy recovery or recycling, the composite frame is environmentally preferable. The raw material production stage was found to be responsible for most of the impacts in the two frame systems. In that context, it was shown that various benefits can accrue in several environmental impact categories by recycling rubber tyres and using the resulting materials. This is in a significant part also due to the recycling of the steel in the tyres. The present work illustrates how it is possible to minimize the overall environmental impact of consumer products through the adequate selection of their constitutive materials in the design stage. Additionally it demonstrates how an adequate EoL planning can be an important issue when developing a sustainable product, since it can highly influence its overall life cycle performance.

Microscopic analysis of "prato", "mussarela" and "mineiro" cheese sold in street markets of the City of S. Paulo, Southeastern Brazil

INTRODUCTION: Cheese should be produced from ingredients of good quality and processed under hygienic conditions. Further, cheese should be transported, stored and sold in an appropriate manner in order to avoid, among other things, the incorporation of extraneous materials (filth) of biological origin or otherwise, in contravention of the relevant food legislation. The aim of the study was to evaluate the hygienic conditions of "prato", "mussarela", and "mineiro" cheeses sold at the street food markets in the city of S. Paulo, Brazil. MATERIALS AND METHOD: Forty-seven samples of each of the three types of cheese were collected during the period from March, 1993 to February, 1994. The Latin square was used as a statistical model for sampling and random selection of the street markets from which to collect the cheese samples. The samples were analysed for the presence of extraneous matters outside for which purpose the samples were washed and filtered and inside, for which the methodology of enzymathic digestion of the sample with pancreatine, followed by filtering,was used. RESULTS AND CONCLUSION: Of the 141 samples analysed, 75.9% exhibited at least one sort of extraneous matters. For the "prato" and "mussarela" cheeses, the high number of contaminated samples was due mainly to extraneous matters present inside the cheese, whereas in the "mineiro" cheese, besides the internal filth, 100% of the samples had external filth.

Estudo sobre o efeito de contágio nos mercados financeiros de acções: aplicação aos índices de acções europeus, americanos, asiáticos e brasileiro no período de Janeiro de 1996 a Junho de 2009 e no sub-período da crise subprime

Mestrado em Contabilidade

Optimização do tratamento por lamas activadas do efluente líquido da Mundotêxtil

A Mundotêxtil foi fundada em 1975 tendo iniciado a sua actividade na área comercial de produtos têxteis. Actualmente é o maior produtor nacional de atoalhados de felpo e emprega 575 colaboradores. Como resultado do seu crescimento e sobretudo da actividade de tingimento de fio e felpo, as necessidades de água são consideráveis e o volume de efluentes gerados nos processos industriais é cada vez maior a empresa avançou com a construção de uma estação de tratamento por lamas activadas, colocando-a em funcionamento em Setembro de 2004. Inicialmente surgiram dificuldades para a remoção da cor e da concentração da Carência Química de Oxigénio (CQO) de modo a cumprir os limites máximos de emissão permitidos nas normas de descarga no rio Ave e no Decreto-Lei nº 236/98, de 1 de Agosto. Com a descarga de parte dos efluentes no SIDVA e a utilização de um coagulante adicionado ao reactor o tratamento passou a apresentar melhores resultados. O intuito deste trabalho é o de apresentar soluções de modo a optimizar o funcionamento do tratamento biológico da Mundotêxtil. A optimização pode começar na concepção dos produtos, pode incidir no processo de fabrico para além de poder ser efectuada no seio da estação de tratamento biológico. Foi efectuado um estudo do tratamento biológico por lamas activadas no Laboratório de Tecnologia Química Profª Doutora Lída de Vasconcelos, laboratório tecnológico do Instituto Superior de Engenharia do Porto (ISEP) que decorreu nos meses de Maio, Junho e Julho de 2010. O estudo laboratorial foi efectuado para três situações distintas: 1) tratamento do efluente bruto sem qualquer tipo de pré-tratamento (ensaios 1 a 3); 2) tratamento do efluente bruto submetido a pré-tratamento com coagulante Ambifloc BIO MD (ensaios 4 e 5) e 3) tratamento com adição de fungos ao tanque de arejamento (ensaio 6). Foram utilizadas duas instalações de tratamento alimentadas a partir do mesmo tanque de alimentação. Os dois sistemas eram idênticos, diferiram nos caudais de alimentação de efluente que foram alterados ao longo do estudo. O efluente a tratar foi fornecido pela empresa Mundotêxtil, sendo recolhido por diversas vezes ao longo dos ensaios. Este efluente foi retirado após o pré-tratamento da empresa, ou seja este efluente é o mesmo que alimenta o tratamento biológico da Mundotêxtil. Devido a este facto o efluente usado no estudo laboratorial teve uma variabilidade no período em que decorreu o estudo, nomeadamente em termos de concentração de CQO e cor. A relação entre a Carência Bioquímica (CBO5) e a CQO situouse entre 0,47 e 0,63 o que traduz que está dentro dos valores típicos para um efluente têxtil. Os melhores resultados globais de remoção de CQO foram obtidos no ensaio 5 e estiveram compreendidos entre 73,2% e 77,5% para o ensaio 5.1 e entre 62,9 e 73,2% para o ensaio 5.2. Neste ensaio foi utilizado o coagulante. Todos os valores de concentração de CQO obtidos nos efluentes dos decantadores para os ensaios 2, 5 e 6 são inferiores aos valores limite de descarga definidos nas normas de descarga no rio Ave e o Decreto-Lei 236/98. Os valores de concentração de Sólidos Suspensos Totais (SST), pH, fósforo, CBO5 e cor nos decantadores cumpriram os limites de descarga definidos nas normas de descarga no rio Ave e no Decreto-Lei nº 236/98 em todos os ensaios. Os parâmetros cinéticos obtidos para os ensaios com descorante são os que melhor se ajustam ao projecto de uma instalação de tratamento biológico por lamas activadas do efluente da Mundotêxtil. Os valores obtidos, após ajuste, são os seguintes: k=0,015 L/(mgSSV*d); Sn=12 mg/L; a=0,7982 kgO2/kgCBO5; b=0,0233 [kgO2/(kgSSV*d); y=0,2253 kgSSV/kgCBO5; kd=0,0036 kgSSV/(kgSSV*d. Com base nos parâmetros cinéticos obtiveram-se os seguintes resultados para o projecto de uma estação de tratamento biológico por lamas activadas: · Tempo de retenção hidráulica no reactor de 1,79 d, · Volume do reactor igual a 3643 m3 · Consumo de oxigénio no reactor de 604 kg/d · Razão de recirculação igual a 0,8 · Volume total do decantador secundário igual a 540 m3 · Diâmetro do decantador secundário igual a 15 m A quantidade de oxigénio necessário é baixa e o valor mais adequado deverá ser da ordem de 1200 kg/d. Também foi efectuada uma análise aos produtos químicos consumidos pela empresa na área das tinturarias com a finalidade de identificar as substâncias com uma maior influência potencial no funcionamento da Estação de Tratamento Biológico. O encolante CB, Cera Têxtil P Líquida, Perfemina P-12, Meropan DPE-P, Meropan BRE-P, Indimina STS e Benzym TEC são os produtos químicos que têm uma influência potencial mais significativa na qualidade dos efluentes. Devido ao facto das temperaturas do efluente alimentado ao tratamento biológico da Mundotêxtil oscilarem entre 35 ºC e 43ºC efectuou-se um estudo às necessidades de água quente das tinturarias e por outro lado à capacidade de aquecimento dos efluentes disponíveis. Actualmente a racionalização dos consumos de água é cada vez mais premente, por isso também é apresentado neste trabalho um estudo para a substituição das máquinas convencionais das tinturarias com uma relação de banho 1:10 por máquinas de banho curto (1:6,5). Verifica-se a redução de consumos de 40% de água, 52% de energia eléctrica, 35% de produtos químicos, 51% das necessidades de vapor e por consequência um aumento da produtividade. A empresa pode reduzir os consumos de água em cerca de 280.000 m3/ano. A utilização do pré-tratamento com o coagulante permitirá baixar a concentração da CQO e reduzir a cor à entrada do reactor tratamento biológico. Deste modo é possível manter um tratamento eficiente à saída do tratamento biológico nas situações de descarga de cores carregadas e carga orgânica elevada. Com este conjunto de soluções, quer sejam aplicadas na totalidade ou não, a empresa Mundotêxtil pode enfrentar o futuro com mais confiança podendo estar preparada para fazer face à escassez de água e custos cada vez maiores da energia. Por outro lado pode tratar os seus efluentes a custos menores. A substituição das máquinas de tingimento por máquinas com relação de banho mais baixa (banho curto) implica investimentos elevados mas estes investimentos são necessários não só por motivos ambientais mas também devido à grande competitividade dos mercados.

Cleanup of industrial effluents containing heavy metals: a new opportunity of valorising the biomass produced by brewing industry

Heavy metal pollution is a matter of concern in industrialised countries. Contrary to organic pollutants, heavy metals are not metabolically degraded. This fact has two main consequences: its bioremediation requires another strategy and heavy metals can be indefinitely recycled. Yeast cells of Saccharomyces cerevisiae are produced at high amounts as a by-product of brewing industry constituting a cheap raw material. In the present work, the possibility of valorising this type of biomass in the bioremediation of real industrial effluents containing heavy metals is reviewed. Given the autoaggregation capacity (flocculation) of brewing yeast cells, a fast and off-cost yeast separation is achieved after the treatment of metal-laden effluent, which reduces the costs associated with the process. This is a critical issue when we are looking for an effective, eco-friendly, and low-cost technology. The possibility of the bioremediation of industrial effluents linked with the selective recovery of metals, in a strategy of simultaneous minimisation of environmental hazard of industrial wastes with financial benefits from reselling or recycling the metals, is discussed.

Strategic bidding in electricity markets: an agent-based simulator with game theory for scenario analysis

Electricity markets are complex environments, involving a large number of different entities, with specific characteristics and objectives, making their decisions and interacting in a dynamic scene. Game-theory has been widely used to support decisions in competitive environments; therefore its application in electricity markets can prove to be a high potential tool. This paper proposes a new scenario analysis algorithm, which includes the application of game-theory, to evaluate and preview different scenarios and provide players with the ability to strategically react in order to exhibit the behavior that better fits their objectives. This model includes forecasts of competitor players’ actions, to build models of their behavior, in order to define the most probable expected scenarios. Once the scenarios are defined, game theory is applied to support the choice of the action to be performed. Our use of game theory is intended for supporting one specific agent and not for achieving the equilibrium in the market. MASCEM (Multi-Agent System for Competitive Electricity Markets) is a multi-agent electricity market simulator that models market players and simulates their operation in the market. The scenario analysis algorithm has been tested within MASCEM and our experimental findings with a case study based on real data from the Iberian Electricity Market are presented and discussed.

Evaluation of dynamic pass-through of carbon prices into electricity prices – a cointegrated VECM analysis

This paper addresses the impact of the CO2 opportunity cost on the wholesale electricity price in the context of the Iberian electricity market (MIBEL), namely on the Portuguese system, for the period corresponding to the Phase II of the European Union Emission Trading Scheme (EU ETS). In the econometric analysis a vector error correction model (VECM) is specified to estimate both long–run equilibrium relations and short–run interactions between the electricity price and the fuel (natural gas and coal) and carbon prices. The model is estimated using daily spot market prices and the four commodities prices are jointly modelled as endogenous variables. Moreover, a set of exogenous variables is incorporated in order to account for the electricity demand conditions (temperature) and the electricity generation mix (quantity of electricity traded according the technology used). The outcomes for the Portuguese electricity system suggest that the dynamic pass–through of carbon prices into electricity prices is strongly significant and a long–run elasticity was estimated (equilibrium relation) that is aligned with studies that have been conducted for other markets.

Ethernet-based systems: contributions to the holistic analysis

A number of characteristics are boosting the eagerness of extending Ethernet to also cover factory-floor distributed real-time applications. Full-duplex links, non-blocking and priority-based switching, bandwidth availability, just to mention a few, are characteristics upon which that eagerness is building up. But, will Ethernet technologies really manage to replace traditional Fieldbus networks? To this question, Fieldbus fundamentalists often argue that the two technologies are not comparable. In fact, Ethernet technology, by itself, does not include features above the lower layers of the OSI communication model. Where are the higher layers that permit building real industrial applications? And, taking for free that they are available, what is the impact of those protocols, mechanisms and application models on the overall performance of Ethernetbased distributed factory-floor applications? In this paper we provide some contributions that may pave the way towards providing some reasonable answers to these issues.

Equipamentos de congelação industrial de produtos alimentares perecíveis: análise comparada de apoio à decisão

Trabalho Final de Mestrado para obtenção do grau de Mestre em Engenharia Mecânica

The transformation of work? A quantitative evaluation of changes in work in Portugal

This report is made for the Work Package 15 of WORKS project and tries to develop more information on the Portuguese situation in the work structures changes in the recent years. It starts with an analysis of socio- economical indicators (Macro economical indicators, Employment indicators, Consumption, Technology at the workplace, Productivity), and then approaches the situation in terms of work flexibility in its dimensions of time use and New forms of work organisation. It traces employment in business functions with a sectoral and occupational approach, and analyses the occupational change in South Europe with particular relevance to Portugal (skill utilisation and job satisfaction, occupational and industrial mobility, quantitative evaluation of the shape of employment in Europe. Finaly are analysed the globalisation indicators.