Professores em fim de carreira: desenvolvimento profissional e sentimentos atuais

Dissertação apresentada à Escola Superior de Educação de Lisboa para obtenção do grau de mestre em Ciências da Educação - Especialidade Supervisão em Educação

Tecnologias da informação e comunicação na formação continuada de professores: estudode caso em escolas do Brasil e Portugal com recursos e aplicação do Google+

Tese de Doutoramento em Ciências da Educação (área de especialização em Tecnologia Educativa)

Avaliação de necessidades de formação em professores do ensino secundário em Cabo Verde

II Resumo Cabo Verde é um país que tem acompanhado as grandes mudanças políticas, sociais, económicas e educativas, atribuindo um papel preponderante aos professores na educação/formação dos indivíduos. Neste sentido a formação inicial não pode constituir um acto “acabado” que não tem em linha de conta as mudanças que decorrem no seu seio. A formação contínua aparece com um processo de construção da mudança, apoiado no desenvolvimento profissional dos professores. A avaliação de necessidade de formação em professores do ensino secundário em Cabo Verde é o tema do trabalho de investigação, realizado nas escolas secundárias da ilha de Santo Antão, em Cabo Verde, no sentido de identificar questões problemáticas na formação inicial e contínua de professores e as suas implicações na qualidade educativa. Neste sentido, ao longo de 5 capítulos apresentamos os pontos desta investigação, estruturados de forma a se poder acompanhar a sua evolução. No 1º capítulo, apresenta-se a Problemática de Investigação, que constitui a parte inicial da dissertação, pela exposição do quadro conceptual do ensino secundário em Cabo Verde através da contextualização e identificação do problema, da formulação dos objectivos e questões de investigação. No 2º capítulo faz-se o percurso histórico/educativo de Cabo Verde, desde a época colonial, passando pela educação após a independência em 1975, à constituição da Lei de Bases do Sistema Educativo e a Reforma Educativa dos anos 90. No 3º capítulo, intitulado “A Formação Inicial e Continua de Professores em Cabo Verde”, é abordado o enquadramento teórico desta investigação, com referência à contextualização geral da formação e modelos de formação de professores, evoluindo para a realidade Cabo-verdiana, tendo em consideração as instituições de formação de professores e o contexto actual do ensino secundário em Cabo Verde. No 4º capítulo faz-se a apresentação da Metodologia de Investigação, adoptada num estudo extensivo, do qual abordamos a natureza da investigação e caracterizamos a amostra e respondentes. Como técnicas de recolha de dados, são utilizados: o inquérito por questionário (n=77), a professores do ensino secundário e o inquérito por entrevista (n=9), aos directores das escolas secundárias da ilha de Santo Antão e a formadores de professores em São Vicente. Como técnica de análise de dados, são utilizados diversos procedimentos estatísticos e a análise de conteúdo. O 5º capítulo corresponde a apresentação e discussão dos resultados da investigação desses três públicos analisados. Para finalizar, apresenta-se uma conclusão que corresponde a síntese dos resultados obtidos, propostas de sugestões de melhoria e limitações do estudo. Cabo Verde is a country willing to follow the great political, social, economic and educational changes. This important role have attributed to teachers to educate and train individuals. In this sense the initial training cannot be considered as a “finished” task without taking into consideration those changes. The in service training appears as a scientific and pedagogic autonomization towards the growing change. The Evaluation of Secondary School teacher training Needs in Cabo Verde constitutes an investigation work, carried out in Santo Antão's island Secondary schools, aiming to identify problems in initial and continuous teachers' training and their implications in the educational quality. In this sense, along five chapters we will present the points of this investigation, structured to facilitate the understanding of its evolution. In the first chapter we present the Problem of Investigation which is an introductory part of the dissertation, the conceptual theory of the Cabo Verde secondary education through the contextualization and identification of the problem, the formulation of the objectives and investigation issues. In the second chapter we present the Cabo Verde historical/educational background, from the colonial time, going through after independence in 1975, to the constitution of the Basic Educational Law of the System and the nineties Educational Reform. In the third chapter entitled “The Initial and in-service Teacher´s Training in Cabo Verde” brings the theoretical framework of this investigation, where we present a general contextualization of teachers' training and models, developed from the reality of Cabo Verde. In this regard we will consider the teachers' training institutions and the current secondary education context in Cabo Verde. In the fourth chapter we present the Research Methodology, adopted in an extensive study, of which we draw the nature of the investigation and we characterized the sample. We carried out questionnaire (n=77) to teachers, interviews (n=9) to headmasters from Santo Antão's island secondary schools and trainers from São Vicente. We used statistical analyses and content analyses as data analyse techniques. The fifth chapter deals with presentation the discussion of results of those three analyzed publics' investigation. Finally, we present a summary of the obtained results, suggestions for improvement and limitations of study.

Anàlisi de la motivació al canvi en subjectes que han realitzat un programa formatiu en violència domèstica

Aquesta recerca consisteix en l’avaluació de la motivació al canvi en un grup de 116 agressors que realitzen un programa formatiu en matèria de violència domèstica (VIDO) com a mesura penal alternativa. L’objectiu principal d’aquesta recerca és determinar en quin grau es produeix un canvi motivacional com a conseqüència de la participació en el programa formatiu. Amb aquest propòsit, s’avalua el risc dels individus (mitjançant l’avaluació de risc realitzada pels delegats judicials), les seves necessitats criminogèniques (mitjançant dades sociodemogràfiques i de carrera criminal), les característiques clíniques de personalitat mesurades amb l’Inventari d’Avaluació de la Personalitat (PAI) i la seva motivació per al canvi (a través de l’Escala d’Estadis de Canvi). Els resultats indiquen que els canvis en el nivell de motivació dels subjectes no es deuen a l’efecte del programa formatiu. No obstant això, es troben canvis significatius quan la motivació s’analitza en relació a les característiques del PAI. Aquests resultats suggereixen l’existència de diferents perfils de maltractadors de parella que s’han de tenir en compte a l’hora de planificar el programa formatiu per aconseguir la màxima eficàcia de les intervencions i el canvi terapèutic dels individus.

Análisis de la motivación al cambio en sujetos que han realizado un programa formativo en violencia doméstica

Esta investigación consiste en la evaluación de la motivación al cambio en un grupo de 116 agresores que realizan un programa formativo en materia de violencia doméstica (VIDO) como medida penal alternativa. El objetivo principal de esta investigación es determinar en qué grado se produce un cambio motivacional como consecuencia de la participación en el programa formativo. Con este propósito, se evalúa el riesgo de los individuos (mediante la evaluación de riesgo realizada por los delegados judiciales), sus necesidades criminògenas (mediante datos sociodemográficos y de carrera criminal), las características clínicas de personalidad medidas con el Inventario de evaluación de la Personalidad (PAI) y su motivación para el cambio (a través de la Escala de Estadios de cambio). Los resultados indican que los cambios en el nivel de motivación de los sujetos no se deben a los efectos del programa formativo. Sin embargo, se encuentran cambios significativos cuando la motivación se analiza en relación a las características del PAI. Estos resultados sugieren la existencia de diferentes perfiles de maltratadores de pareja que se deben tener en cuenta a la hora de planificar el programa formativo para conseguir la máxima eficacia de las intervenciones y el cambio terapéutico de los individuos.

Kranaatinheitinkouluttajien AHJO-ammunnanhallintajärjestelmän osaamisen rakentuminen

Tämä tutkimus osallistuu organisaation oppimiseen liittyvästä osaamisen jalkauttamisesta käytävään akateemiseen ja käytännön johtamisen keskusteluun. Tutkimuksen tavoitteena on kuvata ja ymmärtää, miten kranaatinheitinkouluttajien AHJO-ammunnanhallintajärjestelmän käytön osaaminen rakentuu Puolustus-voimissa. Tutkimuskysymystä lähestytään analysoimalla viittä asiantuntijahaastat-telua ja 58 kirjallista tutkimuskyselyvastausta. Tutkimuksen mukaan AHJO-osaaminen rakentuu yksilötasolla formaalien, non-formaalien ja informaalien oppimismenetelmien vuorovaikutuksessa. Peruskoulutuksen aikainen formaali opetus vaikuttaa korostuvan perusosaamisen rakentamisessa, kun taas syvemmän osaamisen kehittämisen edellytyksenä vaikuttaa olevan informaali harjaantuminen. Non-formaalin täydennyskoulutuksen merkitys korostuu vähemmän harjaantuneen henkilöstön osaamisen rakentamisessa sekä järjestelmän käyttöönottokynnyksen madaltamisessa.

TIC et formation des enseignants du fondamental en Haïti : barrières et facteurs facilitants

La réalisation des objectifs d’Éducation pour tous en Haïti requiert impérativement, entre autres, une campagne massive et accélérée de formation d’enseignants - formation à la fois initiale et en cours d’emploi. Malheureusement, les structures actuelles sont loin d’être en mesure de répondre à cette demande. Il faudra donc recourir à d’autres modalités de formation, particulièrement celles utilisant les TIC (technologies de l’information et de la communication). Cependant, dans ce domaine, il est fort tentant de continuer à copier ce qui se fait en France, au Canada ou aux États-Unis, et d’allonger ainsi la liste d’échecs dus à une adaptation déficiente ou inexistante. Dans un souci de maximiser les chances de succès, il est important d’examiner l’adéquation des stratégies adoptées au contexte et à l’apprenant haïtiens. Cette recherche étudie les caractéristiques des enseignants haïtiens des deux premiers cycles de l’enseignement fondamental (primaire) en tant qu’apprenants, caractéristiques susceptibles de constituer des barrières ou des facteurs facilitants internes à une intégration efficace des TIC dans leur formation. Dans une première phase quantitative, une enquête a été administrée en 2009-2010 à 176 enseignants. L’analyse des données recueillies a permis de faire ressortir trois tendances fortes : une attitude positive par rapport aux innovations et aux TIC, des sources intrinsèques de motivation et une forte distance hiérarchique ; il faut aussi signaler deux autres résultats importants : le peu de familiarité avec l’ordinateur et l’adoption massive du cellulaire ; les réponses étaient plus partagées au niveau de la conception de l’enseignement et de l’apprentissage et de la dimension individualisme-collectivisme. Une analyse factorielle a fait émerger quatre facteurs : la capacité d’utiliser les TIC, le désir de changement, la conception du rôle du formateur et la distance hiérarchique. Suite à cette enquête, une phase qualitative comportant sept entrevues individuelles avec des spécialistes de la formation des enseignants en Haïti et trois groupes de discussion avec des enseignants du fondamental a été effectuée à la fin de 2010. Cette phase avait pour but d’enrichir, de compléter, d’expliquer, de confirmer et d’illustrer les résultats quantitatifs. Malgré leur regard plus sévère, les spécialistes en formation des enseignants ont largement contribué à l’interprétation des résultats, particulièrement ceux concernant l’attitude par rapport aux innovations et aux TIC, la dimension individualisme-collectivisme et la conception de l’enseignement et de l’apprentissage. Quant aux participants aux groupes de discussion, ils ont globalement appuyé les résultats de la phase quantitative, mais en expliquant et en nuançant certains aspects. Ils ont particulièrement renforcé l’importance de deux facteurs qui ne figuraient pas dans la liste initiale et qui ont émergé de l’analyse factorielle : le désir de changement et la conception du rôle du formateur. Ils ont également apporté des éclaircissements fort pertinents sur la distance hiérarchique. .

Pratiques d’individualisation en enseignement primaire au Québec visant à faciliter l’intégration des élèves handicapés ou des élèves en difficulté au programme de formation générale

Au Québec, des ressources considérables sont investies pour assurer la réussite scolaire des élèves handicapés et en difficulté, tant au plan des apprentissages, de la socialisation que de la qualification. Pour des raisons évoquées d’équité et d’accès à la formation générale, les politiques éducatives privilégient l’intégration de ces élèves en classe ordinaire (Ministère de l'Éducation, 2008; Ministère de l'Éducation du Québec, 1999, 2004a). Ces politiques appellent de profonds changements dans l’organisation scolaire et conduisent inévitablement les enseignants à adopter des pratiques d’individualisation de leur enseignement. En dépit de l’importance de l’individualisation de l’enseignement pour favoriser la réussite des élèves intégrés, les pratiques pédagogiques mises en œuvre par les enseignants québécois demeurent méconnues. Cette étude vise à obtenir un portrait de ces pratiques. Plus spécifiquement, cette étude vise à obtenir des données sur la fréquence d’utilisation de certaines pratiques, à étudier leur compréhension conceptuelle et appliquée par les enseignants, ainsi qu’à identifier des facteurs personnels et organisationnels pouvant expliquer les différences entre les enseignants. Sur la base de la littérature disponible, une typologie des pratiques d’individualisation a été produite, regroupant quatre pratiques : la différenciation pédagogique, l’enseignement de stratégies, l’accommodation et la modification. Puis, un questionnaire élaboré aux fins de cette étude, permettant d’évaluer empiriquement la prégnance de ces quatre pratiques, a été rempli par 138 enseignants provenant de 35 commissions scolaires du Québec. Parmi ces enseignants, treize ont été sélectionnés et interviewés sur la base des exemples de leurs pratiques mentionnées dans les questions ouvertes du sondage. Fondée sur un devis mixte de type concourant et imbriqué (Creswell, 2003), cette recherche combine une stratégie d’analyse quantitative des données issues du questionnaire à des analyses de contenu des entrevues, de nature qualitative. Les résultats convergent vers trois niveaux de prise en charge de l’hétérogénéité en classe: nuancée, mécanique et réactive. Seuls les enseignants qui ont une prise en charge nuancée démontrent une compréhension et une utilisation des pratiques conformes au cadre conceptuel. Suivant cette hypothèse formulée à partir des données d’entrevue, les résultats d’une ANOVA ont permis de conclure que le tiers des répondants au sondage (n=41) utilisant le plus fréquemment la différenciation pédagogique fait une utilisation significativement peu fréquente de la pratique de la modification. Enfin, des analyses de régression ont révélé que parmi les autres facteurs prédisant l’utilisation des pratiques se trouvent la participation à des activités de formation continue, le niveau d’enseignement, le nombre d’élèves dans le groupe et le nombre d’élèves en difficulté avec des plans d’intervention. Les résultats de cette recherche indiquent un niveau de connaissance inégal des pratiques étudiées chez les enseignants, ainsi qu’une mise en œuvre déficiente des ressources nécessaires à l’intégration scolaire des élèves handicapés ou en difficulté.

Les effets d’un cercle pédagogique sur le regard professionnel et les pratiques pédagogiques des enseignants du 3e cycle du primaire en grammaire actuelle

Notre recherche doctorale vise à décrire les effets d’un cercle pédagogique sur les pratiques pédagogiques et didactiques d’enseignants du 3e cycle du primaire en grammaire actuelle. Ce projet s’inscrit dans une recherche plus large intitulée « Étude des effets, sur les pratiques pédagogiques des enseignants et la compétence à écrire des élèves, d’un dispositif de formation à la grammaire nouvelle qui intègre des exemples de pratiques sur vidéo et permet un partage d'expertise ». Elle vise à éclairer les conditions d’efficacité d’une formation continue sur différentes dimensions du développement professionnel au regard de la formation elle-même et de son effet sur le transfert des pratiques en classe. Pour y parvenir, nous avons analysé les échanges provenant des cercles pédagogiques vécus durant une année scolaire. Nous avons également analysé deux activités de grammaire, avant et après la formation en grammaire offerte sous forme de capsules. Ces observations en classe ont été captées sur vidéo, dans la classe de 18 enseignants participant à notre expérimentation. Nous avons enfin analysé les réponses des participants à un questionnaire sur leur perception à l’égard du dispositif de formation auquel ils ont participé pendant neuf mois. Nos analyses montrent qu’un dispositif de formation à la grammaire actuelle qui met au cœur de la formation l’analyse d’exemples de pratiques sur vidéo soutient le développement du regard professionnel des enseignants dans le contexte du cercle. Ceux-ci observent plus d’interactions et les interprètent mieux, de manière plus approfondie. Nos observations ont également montré que les enseignants développent majoritairement des pratiques dans leur classe, qu’ils développent de nouveaux savoirs en lien avec le cadre théorique de la nouvelle grammaire et qu’ils modifient la vision qu’ils ont de la grammaire actuelle au fil des rencontres. Cette recherche peut enrichir les connaissances scientifiques sur le développement professionnel et influencer les formateurs d’enseignants de même que les cadres des milieux scolaires pour ajuster l’offre de formation continue afin de la rendre plus efficace.

Intervention strategies on teachers focused on creating meaningful educational environments for mathematical abilities development

This article describes an intervention process undertaken in a training program for preschool and first grade teachers from public schools in Cali, Colombia. The objective of this process is to provide a space for teachers to reflect on pedagogical practices which allow them to generate educational processes that foster children’s understanding of mathematical knowledge in the classroom. A set of support strategies was presented for helping teachers in the design, analysis and implementation of learning environments as meaningful educational spaces. Furthermore, participants engaged in an analysis of their own intervention modalities to identify which modalities facilitate the development of mathematical abilities in children. In order to ascertain the transformations in the teachers’ learning environments, the mathematical competences and cognitive processes underlying the activities proposed in the classroom, as well as teacher intervention modalities and the types of student participation in classroom activities were examined both before and after the intervention process. Transformations in the teachers’ conceptions about the children’s abilities and their own practices in teaching mathematics in the classroom were evidenced.

Els cursos de formació d'avaluadors dels proyectes Comenius. 'Los cursos de formación de evaluadores de los proyectos Comenius'.

Resumen de la revista en catalán. Este artículo forma parte del monográfico 'Europa a Catalunya'

Envelhecimento de Idosos Institucionalizados : Formação de Auxiliares de Ação Direta na Associação Casapiana de Solidariedade

Esta tese que agora se apresenta sob a forma de projeto profissional tem como objetivo reforçar o processo de formação e qualificação em exercício de auxiliares de ação direta da Associação Casapiana de Solidariedade (ACS) reportando-se a uma prática nela levada a cabo. Esta é uma questão de extrema pertinência no âmbito do envelhecimento e do envelhecimento com dependência de idosos institucionalizados. Atualmente os lares de idosos são espaços de convivência, das mais variadas proveniências culturais e com necessidades múltiplas. Estes idosos necessitam de apoio para as atividades da vida diária. As auxiliares de ação direta são os profissionais mais aptos à realização desta função, as mesmas prestam cuidados básicos e pessoais aos idosos, essenciais à sua qualidade de vida diária. A ACS preocupa-se com a melhoria dos cuidados e por isso promove o acesso a formações, inclusive prestadas em contexto de trabalho. Neste projeto profissional evidenciamos o trabalho exercido por estas profissionais e a necessidade de formação das mesmas. Analisamos a formação em exercício realizada na ACS considerando-a como uma boa prática a ser desenvolvida pelas IPSS. Verificamos que esta prática é um dos meios para melhorar as competências destes profissionais e promover a qualidade de serviços aos mais velhos.

Proposta Curricular para Educação infantil: (re) significando saberes docentes

The theory contemporary in the field of early children education, as well the legal discourse and official texts valid in our country point to the need for systematization of proposals pedagogic / curriculum in institutions, built and carried out by subjects that act as factor of assurance care quality. Quest us about what knowledge are required to teachers in developing a proposed curriculum for children education. Defined as an object of study, the knowledge teachers necessary for the development of a proposed curriculum for children education. As goals, assume: investigate teachers knowledge necessary for the development of a proposed curriculum in a Public Institution for children education and contribute to the (new) meaning on the part of teachers, knowledge needed to build a proposed curriculum for children education. Assuming the principles of the paradigm of qualitative research, we have developed a research institution of a children education Network Public Hall of Ceará-Mirim-RN, which serves children of four and five years old (preschool) with the participation of 17 teachers and two supervisory (teachers) that institution - subject of our research. Therefore, we have adopted the principles of action research, according to which the knowledge gained through research should build so shared / dialogue in the relationship between researcher and participants, what is the implementation of an effective action formative. As the search procedures developed observations no-teaching participants in the meetings and activities of the classroom; semi-structured interviews (individual and collective) with teachers and supervisors; analysis of school documents and participant observation in the seminars of studies reflective. The latter is implemented as key moments of speech and thought, and finally to (new) meaning of knowledge, the subject of the research-action. For these knowledge, the systematization of the register built was developed based on the principles of analysis of Content that guided us to the definition of two categories 1) knowledge teachers concerning conceptions of curriculum / proposed curriculum and 2) knowledge teachers concerning specifics of children education. From these were built subs representing thematings more specific and significant, among the many that emerged in the analysis: 1.1) Definitions of curriculum and curriculum proposal; 1.2) The subjects makers / implementing a curriculum / proposed curriculum; 1.3) elements constituting a curriculum / proposed curriculum for children education and 2.1) Functions of children education and conception of child; 2.2) The space of the play in the organization of routine. Under the intervention could significant advances with regard to (new) meaning of such knowledge from the subjects, with major disruptions to their original designs. These are presented and reflected in this work. In front of this movement, transformation, made the need for a permanent work in the context of the institution of in-service training, or mediated by pedagogical coordinator or other to assume this role with teachers, in order to provide the development and effectiveness of proposed curriculum consistent and contextualized in practice effective with the children concrete envisage the service to their specificities and a quality education

Política de formação de professores: uma leitura a partir da análise do programa especial de formação de professores para a educação básica PROEB/UFMA

Study of Teacher Education Policy: a reading from the analysis of Programa Especial de Formação de Professores para a Educação Básica Proeb - aims to analyze the initial teacher training developed by the Universidade Federal do Maranhão - UFMA. Proeb is a policy of in-service training of teachers, formulated and implemented in the context of current educational policies for basic education. This work assumes that the guidelines developed in the last decades of the twentieth century are linked to international organizations that spread in Latin America continent a homogeneous model of training which has as main features to be held in service through the mode the distance and the school as a leading locus. In Brazil, these guidelines are supported on the Law of Directives and Bases of National Education No. 9.394/96 and Report 09/2001, which deals with the Syllabus Guidelines for the formation of Basic Education Teachers. To carry out the study was taken as reference, the syllabus developed for the deployment of Proeb from 1998 to 2002, specifically the proposal operationalized in the Degree Course of Mathematics in the city of Vitória do Mearim in Maranhão. To conduct the study, it was used literature as a way to deepen understanding, clarify and aim the conceptual aspect of the object researched. The documental research was consisted in the analysis of legal documents concerning the reform of education policies, teacher training and pedagogical project Proeb/UFMA and, finally, the semi-structured interviews were used to allow a better understanding of the subjects involved with research. The data analysis has shown that the curriculum designed to operationalize the course of undergraduate mathematics Proeb/UFMA, despite having guidelines that point to the separation of theory/practice dichotomy and establish as a principle work as an educational principle, has an disciplinary curriculum organization that reinforces the instrumental view of the syllabus, not enabling in practice, the execution of their initial proposal. Concerning to the view of graduates on the course, they highlight the weaknesses of the course, but also evidence that it has allowed an improvement of initial training, through the disciplines of the common core syllabus of courses and special training. It is possible seeing in graduates words, that the course have had repercussions in their teaching and improving their integration into the labor market and in the community of Vitória do Mearim. Overall, these developments have indicated evidence of teacher professionalization, although they are incipient. The work has shown that for the professionalization of teachers is introduced, the syllabus of undergraduate teacher education must overcome the traditional view of syllabus and implement contextualized curricula in a multidisciplinary approach involving, in equal proportions, the general education and training specific course. Accordingly, it is believed in need to review the role of the University in the formative process, as well as recovering as part of educational policies, the omnilateral size of teacher education

O cuidado humanístico como foco institucional: um estudo sobre empatia dos profissionais de saúde na área obstétrica

Empathy is a basic facilitating element of the therapeutic helping relationship and the humanization process in health care. The objectives of this study were to identify the empathy level of health professionals working in the obstetrical sector of a university hospital recognized for its humanistic care and the perceptions of the women under their care regarding the empathic behavior shown by these professionals during hospitalization. We conducted a quanti/qualitative study with 47 health professionals that worked in the obstetrical sector (13 obstetricians, 12 nurses, 22 nurse technicians) and an intentional sample of 101 women that received cared from these professionals during the study period. We collected data by means of the Jefferson Empathy Scale for Health Professioals (JEPS-HR) and the Patient´s Perception of Health Professional Empathy (PPHPE), and two additional open questions designed to obtain the subjective opinion about the empathic behavior during the care. We utilized thematic analysis for the data obtained through the open questions and descriptive and inferential statistics for the quantitative data. We identified five thematic categories that represent the aspects valued by the professionals in their relationship with the women under their care: emotional involvement, communication, warm environment, integral vision and technical/scientific knowledge. The mean score on the JEPS-HR reported for the health professionals was 120,40, being that the maximum possible was 140.The Cronbach Alpha for the JEPS-HR was 0,83, indicating an acceptable level of reliability for this population. We consider therefore, that these professionals presented an acceptable empathy level when compared to other populations observed with the JEPS-HR. The results also indicated that women had statistically significant (p ≤ 0,05) higher scores than men and that professionals with higher working hours tended to have lower scores in the empathy scale (r = -0,288; p ≤ 0,05). The analysis of the subjective responses of the women indicated that they were satisfied with the humanistic care provided by the professionals but they also point out the existence of some power relationships. There were no significant differences in the empathy level of the medical or nursing team perceived by the women who registered means of 41,90 and 41,20 respectively on the PPHPE. In view of these results and considering the relevance of the element of empathy for care based on humanistic values, we reiterate the importance of further in-service training for the health team of the hospital in focus, on the topics of empathy and global aspects of humanized care for the implementation of its mission