L'efficacité de la gestion des ressources humaines en contexte de gestion de projet de systèmes d'information

Mémoire numérisé par la Division de la gestion de documents et des archives de l'Université de Montréal

Study of baleen whales’ ecology and interaction with maritime traffic activities to support management of a complex socio-ecological system

Thesis written in co-mentorship with Robert Michaud.

Utilisation de systèmes d'information géographique pour l'évaluation des risques liés à la dégradation du pergélisol. Étude de cas : Tasiujaq, Nunavik, Québec

Les régions nordiques à pergélisol seront largement affectées par l'augmentation prévue des températures. Un nombre croissant d’infrastructures qui étaient autrefois construites avec confiance sur des sols gelés en permanence commencent déjà à montrer des signes de détérioration. Les processus engendrés par la dégradation du pergélisol peuvent causer des dommages importants aux infrastructures et entrainer des coûts élevés de réparation. En conséquence, le contexte climatique actuel commande que la planification des projets dans les régions nordiques s’effectue en tenant compte des impacts potentiels de la dégradation du pergélisol. Ce mémoire porte sur l’utilisation de systèmes d’information géographique (SIG) appliqués à l’évaluation du potentiel d’aménagement des territoires situés en milieu de pergélisol. En utilisant une approche SIG, l’objectif est d’élaborer une méthodologie permettant de produire des cartes d'évaluation des risques afin d’aider les collectivités nordiques à mieux planifier leur environnement bâti. Une analyse multi-échelle du paysage est nécessaire et doit inclure l'étude des dépôts de surface, la topographie, ainsi que les conditions du pergélisol, la végétation et les conditions de drainage. La complexité de l'ensemble des interactions qui façonnent le paysage est telle qu'il est pratiquement impossible de rendre compte de chacun d'eux ou de prévoir avec certitude la réponse du système suite à des perturbations. Ce mémoire présente aussi certaines limites liées à l’utilisation des SIG dans ce contexte spécifique et explore une méthode innovatrice permettant de quantifier l'incertitude dans les cartes d'évaluation des risques.

Information Discovery in Distributed Systems-A Novel Concept Based on Modelling of Information Elements

Sharing of information with those in need of it has always been an idealistic goal of networked environments. With the proliferation of computer networks, information is so widely distributed among systems, that it is imperative to have well-organized schemes for retrieval and also discovery. This thesis attempts to investigate the problems associated with such schemes and suggests a software architecture, which is aimed towards achieving a meaningful discovery. Usage of information elements as a modelling base for efficient information discovery in distributed systems is demonstrated with the aid of a novel conceptual entity called infotron.The investigations are focused on distributed systems and their associated problems. The study was directed towards identifying suitable software architecture and incorporating the same in an environment where information growth is phenomenal and a proper mechanism for carrying out information discovery becomes feasible. An empirical study undertaken with the aid of an election database of constituencies distributed geographically, provided the insights required. This is manifested in the Election Counting and Reporting Software (ECRS) System. ECRS system is a software system, which is essentially distributed in nature designed to prepare reports to district administrators about the election counting process and to generate other miscellaneous statutory reports.Most of the distributed systems of the nature of ECRS normally will possess a "fragile architecture" which would make them amenable to collapse, with the occurrence of minor faults. This is resolved with the help of the penta-tier architecture proposed, that contained five different technologies at different tiers of the architecture.The results of experiment conducted and its analysis show that such an architecture would help to maintain different components of the software intact in an impermeable manner from any internal or external faults. The architecture thus evolved needed a mechanism to support information processing and discovery. This necessitated the introduction of the noveI concept of infotrons. Further, when a computing machine has to perform any meaningful extraction of information, it is guided by what is termed an infotron dictionary.The other empirical study was to find out which of the two prominent markup languages namely HTML and XML, is best suited for the incorporation of infotrons. A comparative study of 200 documents in HTML and XML was undertaken. The result was in favor ofXML.The concept of infotron and that of infotron dictionary, which were developed, was applied to implement an Information Discovery System (IDS). IDS is essentially, a system, that starts with the infotron(s) supplied as clue(s), and results in brewing the information required to satisfy the need of the information discoverer by utilizing the documents available at its disposal (as information space). The various components of the system and their interaction follows the penta-tier architectural model and therefore can be considered fault-tolerant. IDS is generic in nature and therefore the characteristics and the specifications were drawn up accordingly. Many subsystems interacted with multiple infotron dictionaries that were maintained in the system.In order to demonstrate the working of the IDS and to discover the information without modification of a typical Library Information System (LIS), an Information Discovery in Library Information System (lDLIS) application was developed. IDLIS is essentially a wrapper for the LIS, which maintains all the databases of the library. The purpose was to demonstrate that the functionality of a legacy system could be enhanced with the augmentation of IDS leading to information discovery service. IDLIS demonstrates IDS in action. IDLIS proves that any legacy system could be augmented with IDS effectively to provide the additional functionality of information discovery service.Possible applications of IDS and scope for further research in the field are covered.

On-line analytical processing with conceptual information systems

A conceptual information system consists of a database together with conceptual hierarchies. The management system TOSCANA visualizes arbitrary combinations of conceptual hierarchies by nested line diagrams and allows an on-line interaction with a database to analyze data conceptually. The paper describes the conception of conceptual information systems and discusses the use of their visualization techniques for on-line analytical processing (OLAP).

Conceptual information systems discussed through an IT-security tool

Conceptual Information Systems are based on a formalization of the concept of "concept" as it is discussed in traditional philosophical logic. This formalization supports a human-centered approach to the development of Information Systems. We discuss this approach by means of an implemented Conceptual Information System for supporting IT security management in companies and organizations.

Assessing the users’ need for a spatial decision support system of smallholder farming in Kenya

Accurate data of the natural conditions and agricultural systems with a good spatial resolution are a key factor to tackle food insecurity in developing countries. A broad variety of approaches exists to achieve precise data and information about agriculture. One system, especially developed for smallholder agriculture in East Africa, is the Farm Management Handbook of Kenya. It was first published in 1982/83 and fully revised in 2012, now containing 7 volumes. The handbooks contain detailed information on climate, soils, suitable crops and soil care based on scientific research results of the last 30 years. The density of facts leads to time consuming extraction of all necessary information. In this study we analyse the user needs and necessary components of a system for decision support for smallholder farming in Kenya based on a geographical information system (GIS). Required data sources were identified, as well as essential functions of the system. We analysed the results of our survey conducted in 2012 and early 2013 among agricultural officers. The monitoring of user needs and the problem of non-adaptability of an agricultural information system on the level of extension officers in Kenya are the central objectives. The outcomes of the survey suggest the establishment of a decision support tool based on already available open source GIS components. The system should include functionalities to show general information for a specific location and should provide precise recommendations about suitable crops and management options to support agricultural guidance on farm level.

Financial Information Mediation: A Case Study of Standards Integration for Electronic Bill Presentment and Payment Using the COIN Mediation Technology

Each player in the financial industry, each bank, stock exchange, government agency, or insurance company operates its own financial information system or systems. By its very nature, financial information, like the money that it represents, changes hands. Therefore the interoperation of financial information systems is the cornerstone of the financial services they support. E-services frameworks such as web services are an unprecedented opportunity for the flexible interoperation of financial systems. Naturally the critical economic role and the complexity of financial information led to the development of various standards. Yet standards alone are not the panacea: different groups of players use different standards or different interpretations of the same standard. We believe that the solution lies in the convergence of flexible E-services such as web-services and semantically rich meta-data as promised by the semantic Web; then a mediation architecture can be used for the documentation, identification, and resolution of semantic conflicts arising from the interoperation of heterogeneous financial services. In this paper we illustrate the nature of the problem in the Electronic Bill Presentment and Payment (EBPP) industry and the viability of the solution we propose. We describe and analyze the integration of services using four different formats: the IFX, OFX and SWIFT standards, and an example proprietary format. To accomplish this integration we use the COntext INterchange (COIN) framework. The COIN architecture leverages a model of sources and receivers’ contexts in reference to a rich domain model or ontology for the description and resolution of semantic heterogeneity.

Mejoramiento Productivo "Apparel Basic Ltda"

Para el presente trabajo realizado en la Universidad del Rosario, buscamos hacer un mejoramiento productivo de la empresa Apparel Basic Ltda. Teniendo en cuenta todas las herramientas aprehendidas durante la academia y aplicando esto a una empresa del sector real de confecciones. Se centrara el análisis principalmente en las tres áreas donde se observan los mayores problemas organizacionales: Producción, manejo de inventarios y entrega de producto. En el primer análisis se realizara todo el estudio del proceso de producción, teniendo en cuenta la distribución en planta, las rutas críticas de proceso, los diagramas de flujo de producto, el análisis de las principales referencias, entre otros. Todo esto con el fin de identificar los principales errores y poder proponer herramientas y procesos de mejora que sean de ayuda para esta organización. El siguiente análisis se desarrollara en el manejo de inventarios; dentro de este aspecto se analizaran la distribución de las bodegas de producto, la identificación de los productos de mayor rotación, el planteamiento de indicadores de gestión, entre otros procesos, con el fin de identificar procesos benéficos para la empresa que aceleren y mejoren el flujo de producto al interior de la organización. Luego de esto, se analiza todo el proceso de alistamiento y entrega de producto ya que es uno de los principales problemas dentro de la organización porque se esta incumpliendo con los pedidos de los clientes lo que genera un problema de insatisfacción por parte de los clientes.

Revisión y análisis de la estructura de costos del transporte terrestre de crudo en Colombia - Pacific Rubiales Energy 2012

Se espera que la producción de petróleo en Colombia supere para 2015 el millón de barriles por día. Sin embargo, a 2012, tres años antes de lo esperado, nos acercamos a la meta produciendo cerca de 900kbpd. Este progresivo crecimiento indica que es urgente fortalecer la infraestructura de transporte para crudo en el país, apoyándose en alternativas secundarias como el transporte de crudo por carrotanque para alivianar el sistema, siendo esta modalidad una “válvula de escape” para las petroleras. Consientes de los retos que esto implica, es necesario encontrar una estructura de costos óptima que permita fijar fletes razonables y competitivos en el mercado de transporte de crudo, sabiendo que un flete de estas características f ideliza y alinea a los proveedores (en este caso las empresas transportadoras prestadoras del servicio), a buscar el mismo objetivo: crecimiento. De esta forma Pacific Rubiales, la segunda petrolera con mayor presencia en el país podrá abrazar su operación, estableciendo no solo una sólida estrategia de evacuación del crudo por los oleoductos, sino a su vez un sistema efectivo de transporte por tierra, donde todos los involucrados en la cadena de valor se encuentren altamente fidelizados y satisfechos con las condiciones de operación que brinde la empresa; Traduciéndolo en pocas palabras, a un esquema con una operación segura, confiable, rentable y donde todos ganan. Es importante resaltar que la estructura actual para la definición de fletes, planteada por el gobierno a través del Software Sice, no se ajusta a la operación de petroleras como Pacific Rubiales, debido a las mismas características de la operación (ubicación de campos) y, a variables fijas en el sistema de información como: el real consumo y rendimiento del combustible en las rutas establecidas y, los costos de mantenimiento.

Nuevas funcionalidades de LocalGIS-DOS

LocalGIS-DOS es la nueva versión oficial de LocalGIS, el Sistema de Información Territorial Software Libre para Entidades Locales que surgió a iniciativa del Ministerio de Industria, Turismo y Comercio y que está englobado dentro del Plan Avanza. La nueva versión LocalGIS-DOS, que estará disponible en marzo de 2010 coincidiendo con las IV Jornadas de SIG Libre de Girona, va a contar con nuevos módulos que dotarán a LocalGIS de importantes mejoras tecnológicas y funcionales de Gestión Municipal. LocalGIS-DOS incluye un nuevo módulo de Enrutamiento y Cálculo de rutas, tanto en el Módulo de Editor GIS como en la Guía Urbana, que permitirá calcular caminos óptimos y zonas de influencia. El nuevo módulo de Movilidad facilitará la gestión de información municipal desde dispositivos móviles, con herramientas para la edición y visualización de la misma y para su correcta replicación con la base de datos central. LocalGIS-DOS permitirá gestionar varios municipios con intereses comunes de forma simultánea, creando el concepto de Entidad Supramunicipal, pudiendo así gestionar de forma conjunta capas, estilos y usuarios. Esta nueva versión incorpora también la Variable Temporal a las capas de información, permitiendo a los usuarios seleccionar por fechas la información que desean visualizar, facilitando así la elaboración de estudios temporales georreferenciados y el versionado histórico de mapas. También incluye un nuevo Módulo de Gestión de la Ciudad, desde donde se gestionarán avisos, mantenimientos y obras ubicadas en el suelo público. Finalmente indicar que a nivel tecnológico LocalGIS-DOS contará, entre otras, con mejoras relativas al acceso a bases de datos externas, al canal cifrado de comunicación, firma digital de documentos y mejoras en la generación de informes

Capturing temporality and intentionality in information systems

Information modelling is a topic that has been researched a great deal, but still many questions around it have not been solved. An information model is essential in the design of a database which is the core of an information system. Currently most of databases only deal with information that represents facts, or asserted information. The ability of capturing semantic aspect has to be improved, and yet other types, such as temporal and intentional information, should be considered. Semantic Analysis, a method of information modelling, has offered a way to handle various aspects of information. It employs the domain knowledge and communication acts as sources of information modelling. It lends itself to a uniform structure whereby semantic, temporal and intentional information can be captured, which builds a sound foundation for building a semantic temporal database.

Modeling requirement driven architecture of adaptive healthcare system based on semiotics

In order to improve the quality of healthcare services, the integrated large-scale medical information system is needed to adapt to the changing medical environment. In this paper, we propose a requirement driven architecture of healthcare information system with hierarchical architecture. The system operates through the mapping mechanism between these layers and thus can organize functions dynamically adapting to user’s requirement. Furthermore, we introduce the organizational semiotics methods to capture and analyze user’s requirement through ontology chart and norms. Based on these results, the structure of user’s requirement pattern (URP) is established as the driven factor of our system. Our research makes a contribution to design architecture of healthcare system which can adapt to the changing medical environment.

NeuroHub: a research information environment for neuroscientists

The NeuroHub project aims to develop a research information system for neuroscientists at three different partner institutions: Oxford, Reading and Southampton. Each research group has different working practices, research methodologies and user requirements, which have lead to the development of a system that supports a wide variety of tasks in the neuroscience research life cycle. In this paper, we present how these user requirements have been translated in a research information environment that supports a community of over 70 researchers using the system for day-to-day research tasks.

The intelligence paradox; will ET get the metabolic syndrome? Lessons from and for Earth

Mankind is facing an unprecedented health challenge in the current pandemic of obesity and diabetes. We propose that this is the inevitable (and predictable) consequence of the evolution of intelligence, which itself could be an expression of life being an information system driven by entropy. Because of its ability to make life more adaptable and robust, intelligence evolved as an efficient adaptive response to the stresses arising from an ever-changing environment. These adaptive responses are encapsulated by the epiphenomena of “hormesis”, a phenomenon we believe to be central to the evolution of intelligence and essential for the maintenance of optimal physiological function and health. Thus, as intelligence evolved, it would eventually reach a cognitive level with the ability to control its environment through technology and have the ability remove all stressors. In effect, it would act to remove the very hormetic factors that had driven its evolution. Mankind may have reached this point, creating an environmental utopia that has reduced the very stimuli necessary for optimal health and the evolution of intelligence – “the intelligence paradox”. One of the hallmarks of this paradox is of course the rising incidence in obesity, diabetes and the metabolic syndrome. This leads to the conclusion that wherever life evolves, here on earth or in another part of the galaxy, the “intelligence paradox’” would be the inevitable side-effect of the evolution of intelligence. ET may not need to just “phone home” but may also need to “phone the local gym”. This suggests another possible reason to explain Fermi’s paradox; Enrico Fermi, the famous physicist, suggested in the 1950s that if extra-terrestrial intelligence was so prevalent, which was a common belief at the time, then where was it? Our suggestion is that if advanced life has got going elsewhere in our galaxy, it can’t afford to explore the galaxy because it has to pay its healthcare costs.