Implications of emerging travel trends. Conference proceedings.

Federal Highway Administration, Washington, D.C.

The road to 2012: looking toward the next two decades. Final report.

Coast Guard, Strategic Planning Staff, Washington, D.C.

Advanced vehicle monitoring and communication systems for bus transit: benefits and economic feasibility. Final report.

Federal Transit Administration, Washington, D.C.

Mobility impacts from improvements to an arterial street /

"September 1990."

Roadside concrete barriers: warrants and end treatment. Final report.

Texas State Department of Highways and Public Transportation, Transportation Planning Division, Austin

Chicago.

At head of title: Chicago public works: a history.

IRAPP : preliminary evaluation of the Illinois Residential Affordable Payment Program /

"Printed March 1988."

Summary report from Workshop on Two-Dimensional Mathematical Models for Use in Hydraulic Problems /

Mode of access: Internet.

Analysis of an Intervention to Reduce Truck Drivers' Exposure to Whole-Body Vibration

Thesis (Master's)--University of Washington, 2016-06

Product warranty logistics: Issues and challenges

Warranty is an important element of marketing new products. The servicing of warranty results in additional costs to the manufacturer. Warranty logistics deals with various issues relating to the servicing of warranty. Proper management of warranty logistics is needed not only to reduce the warranty servicing cost but also to ensure customer satisfaction as customer dissatisfaction has a negative impact on sales and revenue. Unfortunately, warranty logistics has received very little attention. The paper links the literature on warranty and on logistics and then discusses the different issues in warranty logistics. It highlights the challenges and identifies some research topics of potential interest to operational researchers. (C) 2003 Elsevier B.V. All rights reserved.

Administering Welfare Reform: International Transformations in Welfare Governance

While reforms of welfare policies have been widely analyzed, the reform of welfare administration has received far less attention. Using empirical case studies, this book provides significant new insights into the way welfare administration is being internationally transformed. Particular attention is given to the effect on welfare clients, staff, and agencies. The book presents a critical analysis of governance practices in welfare administration, examining shifts in the participants, practices, and processes. Administering Welfare Reform provides a much-needed international and comparative perspective of changing welfare governance.

Assessing Union Strategies in Indonesian Telecommunications Industry

This article explores the implementation of a comprehensive model of union strategy,consisting of union aims, union methods, union tactics, and level of decision-making (Gahan 1998). The analysis further employs the framework of Boxall and Haynes (1997) to assess the dominant strategy pattern of the unions. Empirical data are provided from a survey of seven national enterprise unions in the telecommunications industry in Indonesia. Research findings reveal that consultancy unionism is playing important roles in explaining the relationships among unions, workers, and employers. This pattern of strategy places more emphasis on servicing and limited partnership with employers. The stronger organising solidarity from their members may improve their partnership in the interest of union survival facing tough competition in the telecommunications business.

AVALIAÇÃO DO GRAU DE SATISFAÇÃO DO USUÁRIO DE SERVIÇOS PÚBLICOS NA REGIÃO DO GRANDE ABCD

No Brasil pesquisadores vêm intensificando suas pesquisas na área da administração e administração pública, procurando rever os modelos antigos (patrimonialista, gerencialista e burocrático), evidenciando uma nova tendência de gestão participativa e a relação destes modelos com o grau de satisfação que os usuários de serviços públicos atribuem ao Estado. Conhecer esse grau de satisfação é um fator relevante na elaboração e implementação das políticas públicas. Neste contexto, este trabalho tem por objetivo avaliar o grau de satisfação do usuário de alguns serviços públicos na região do Grande ABCD. O universo da pesquisa limitase aos moradores dos municípios de Santo André, São Bernardo do Campo, São Caetano e Diadema. A pesquisa, de caráter descritivo, utilizou ferramentas estatísticas para comparar o grau de satisfação entre os municípios estudados. Para a coleta de dados foi aplicado um questionário adaptado de um instrumento de pesquisa utilizado pelo Governo Federal e composto por questões que foram desenvolvidas e agrupadas em quatro dimensões: Transporte, Saúde, Educação e Segurança Pública. Trabalhando com as médias foi possível observar que o município de São Caetano do Sul apresenta algumas diferenças (escores superiores no grau de satisfação) em relação aos demais municípios pesquisados, e também, que alguns desses municípios demonstram, em média, resultados próximos em algumas dimensões.