Análise de desempenho de vendas em telecomunicações utilizando técnicas de mineração de dados

Nowadays, telecommunications is one of the most dynamic and strategic areas in the world. Organizations are always seeking to find new management practices within an ever increasing competitive environment where resources are getting scarce. In this scenario, data obtained from business and corporate processes have even greater importance, although this data is not yet adequately explored. Knowledge Discovery in Databases (KDD) appears then, as an option to allow the study of complex problems in different areas of management. This work proposes both a systematization of KDD activities using concepts from different methodologies, such as CRISP-DM, SEMMA and FAYYAD approaches and a study concerning the viability of multivariate regression analysis models to explain corporative telecommunications sales using performance indicators. Thus, statistical methods were outlined to analyze the effects of such indicators on the behavior of business productivity. According to business and standard statistical analysis, equations were defined and fit to their respective determination coefficients. Tests of hypotheses were also conducted on parameters with the purpose of validating the regression models. The results show that there is a relationship between these development indicators and the amount of sales

Sistema Especialista para Supressão Online de Alarmes em Processos Industriais

Operating industrial processes is becoming more complex each day, and one of the factors that contribute to this growth in complexity is the integration of new technologies and smart solutions employed in the industry, such as the decision support systems. In this regard, this dissertation aims to develop a decision support system based on an computational tool called expert system. The main goal is to turn operation more reliable and secure while maximizing the amount of relevant information to each situation by using an expert system based on rules designed for a particular area of expertise. For the modeling of such rules has been proposed a high-level environment, which allows the creation and manipulation of rules in an easier way through visual programming. Despite its wide range of possible applications, this dissertation focuses only in the context of real-time filtering of alarms during the operation, properly validated in a case study based on a real scenario occurred in an industrial plant of an oil and gas refinery

Resolução espacial da Grade Ionosférica e do Give

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Modelo de programação matemática para controle do crescimento da vegetação sob redes de distribuição de energia elétrica

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

Sistemas computacionais espaço-temporais para toma de decisão em questões ambientais relacionadas à indústria de petróleo e gás

The area between São Bento do Norte and Macau cities, located in the northern coast of the Rio Grande do Norte State is submitted to intense and constant processes of littoral and aeolian transport, causing erosion, alterations in the sediments balance and modifications in the shoreline. Beyond these natural factors, the human interference is huge in the surroundings, composed by sensitive places, due to the existence of the Guamaré Petroliferous Pole, RN, the greater terrestrial oil producing in Brazil, besides the activities of the salt companies and shrimp farms. This socioeconomic-environmental context justifies the elaboration of strategies of environmental monitoring of that coastal area. In the environmental monitoring of coastal strips, submitted to human impacts, the use of multi-sources and multitemporal data integrated through a Spatio- Temporal Database that allows the multiuser friendly access. The objective was to use the potential of the computational systems as important tools the managers of environmental monitoring. The stored data in the form of a virtual library aid in making decisions from the related results and presented in different formats. This procedure enlarges the use of the data in the preventive attendance, in the planning of future actions and in the definition of new lines of researches on the area, in a multiscale approach. Another activity of this Thesis consisted on the development of a computational system to automate the process to elaborate Oil-Spill Environmental Sensitivity Maps, based on the temporal variations that some coastal ecosystems present in the sensibility to the oil. The maps generated in this way, based on the methodology proposed by the Ministério do Meio Ambiente, supply more updated information about the behavior of the ecosystem, as a support to the operations in case of oil spill. Some parameters, such as the hydrodynamic data, the declivity of the beach face, types of resources in risk (environmental, economical, human or cultural) and use and occupation of the area are some of the essential basic information in the elaboration of the sensitivity maps, which suffer temporal alterations.In this way, the two computational systems developed are considered support systems to the decision, because they provide operational subsidies to the environmental monitoring of the coastal areas, considering the transformations in the behavior of coastal elements resulting from temporal changes related the human and/or natural interference of the environment

Method for estimating railroad track settlements due to dynamic traffic loads

This paper is the result of real-scale physical modeling study designed to simulate the load-deformation characteristics of railroad foundation systems that include the railroad ties, the ballast, and the sub-base layers of a railroad embankment. The study presents comparisons of the application of dynamic loads of 100kN on the rails, and the resulting deformations during a 500,000 cycle testing period for three rail support systems; wood, concrete and steel. The results show that the deformation curve has an exponential shape, with the larger portion of the deformation occurring during the first 50,000 load cycles followed by a tendency to stabilize between 100,000 to 500,000 cycles. These results indicate that the critical phase of deformations of a new railroad is within the first 50,000 cycles of loading, and after that, it slowly attenuates as it approaches a stable value. The paper also presents empirically derived formulations for the estimation of the deformations of the rail supports as a result of rail traffic.

Fuzzy environmental quality index

This paper presents the construction of a fuzzy environmental quality index for decision support in municipal environmental management. Five groups of indicators were selected in order to obtain an equation that best represented reality in terms of environmental quality. The calculation was carried out using fuzzy mathematical concepts, with the aid of the package Fuzzy Logical Toolbox 2.1 for Matlab ® 6.1, which provides functions and some applications of the theory of fuzzy sets. The work seeks to create a method of inference concerning the nature of urban areas that are unsustainable with respect to the environment, an issue that is often relegated to the background during public policy discussions. The development of this index, together with its implementation and dissemination, could improve public awareness of environmental issues, and promote mobilization towards the use of best practices in local development. © 2010 IEEE.

Aprendizado de máquina simbólico e técnicas fractais para caracterizar rejeição em biópsia miocárdica

This work combines symbolic machine learning and multiscale fractal techniques to generate models that characterize cellular rejection in myocardial biopsies and that can base a diagnosis support system. The models express the knowledge by the features threshold, fractal dimension, lacunarity, number of clusters, spatial percolation and percolation probability, all obtained with myocardial biopsies processing. Models were evaluated and the most significant was the one generated by the C4.5 algorithm for the features spatial percolation and number of clusters. The result is relevant and contributes to the specialized literature since it determines a standard diagnosis protocol. © 2013 Springer.

Modelo de programação matemática para controle do crescimento da vegetação sob redes de distribuição de energia elétrica

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Substituição do uso de soro fetal bovino na manutenção do cultivo de células CER infectadas pelo vírus da doença infecciosa da bursa de Fabrícius

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Sistema de informação sobre violência urbana (SiViU) como apoio à tomada de decisão em políticas públicas de cidades médias

Pós-graduação em Geografia - IGCE

Priorização de alternativas para melhoria do transporte aéreo de passageiros no eixo Rio-SP

Este trabalho estuda uma aplicação de um Método Multicritério (AHP do inglês Analytic Hierarchy Process) para analisar os problemas do congestionamento do tráfego aéreo nos aeroportos brasileiros, focando-se na ponte São Paulo-Rio de Janeiro. Primeiramente com um estudo em grupo mediante comparação em pares e posteriormente mediante um estudo individual com ratings. O objetivo deste trabalho será obter a alternativa mais adequada para os interesses do tráfego aéreo de Brasil

Estudo exploratório da integração de processos em uma instituição pública de ensino superior a partir das funcionalidades de um sistema de gestão de processos de negócio

Pós-graduação em Engenharia de Produção - FEB

Trägerkatalysatoren auf Polymerbasis für industrielle Olefinpolymerisationsprozesse

Im Rahmen dieser Arbeit werden Trägersysteme auf Basis von Polystyrol nach unterschiedlichen Konzepten hergestellt und in Propen-, Ethen- sowie Ethen-Hexen-Polymerisationengetestet. Eine universelle Einsetzbarkeit wird durch das Konzept der nichtkovalenten Metallocenbindung erreicht.Mit partiell reversibel vernetzten Trägern, die nicht mehr vollständig fragmentieren können, wird es möglich, harte, gleichmäßige Produktteilchen mit Schüttdichten über 400g/l zu erhalten. Diese Systeme erreichen bei Ethen-Hexen-Copolymerisationen Produktivitäten über 2500 Gramm Produkt pro Gramm Katalysator und Stunde bei einem sehr gleichmäßigen Aktivitätsverlauf.

Landwirtschaftliche Schaderregerprognose mit Hilfe von geographischen Informationssystemen

In der hier vorliegenden Arbeit wurde am Beispiel der Kraut- und Knollenfäule an Kartoffeln Phytophthora infestans und des Kartoffelkäfers Leptinotarsa decemlineata untersucht, ob durch den Einsatz von Geographischen Informationssystemen (GIS) landwirtschaftliche Schader¬reger¬prognosen für jeden beliebigen Kartoffelschlag in Deutschland erstellt werden können. Um dieses Ziel zu erreichen, wurden die Eingangsparameter (Temperatur und relative Luftfeuchte) der Prognosemodelle für die beiden Schaderreger (SIMLEP1, SIMPHYT1, SIMPHYT3 and SIMBLIGHT1) so aufbereitet, dass Wetterdaten flächendeckend für Deutschland zur Verfügung standen. Bevor jedoch interpoliert werden konnte, wurde eine Regionalisierung von Deutschland in Interpolationszonen durchgeführt und somit Naturräume geschaffen, die einen Vergleich und eine Bewertung der in ihnen liegenden Wetterstationen zulassen. Hierzu wurden die Boden-Klima-Regionen von SCHULZKE und KAULE (2000) modifiziert, an das Wetterstationsnetz angepasst und mit 5 bis 10 km breiten Pufferzonen an der Grenze der Interpolationszonen versehen, um die Wetterstationen so häufig wie möglich verwenden zu können. Für die Interpolation der Wetterdaten wurde das Verfahren der multiplen Regression gewählt, weil dieses im Vergleich zu anderen Verfahren die geringsten Abweichungen zwischen interpolierten und gemessenen Daten aufwies und den technischen Anforderungen am besten entsprach. Für 99 % aller Werte konnten bei der Temperaturberechnung Abweichungen in einem Bereich zwischen -2,5 und 2,5 °C erzielt werden. Bei der Berechnung der relativen Luftfeuchte wurden Abweichungen zwischen -12 und 10 % relativer Luftfeuchte erreicht. Die Mittelwerte der Abweichungen lagen bei der Temperatur bei 0,1 °C und bei der relativen Luftfeuchte bei -1,8 %. Zur Überprüfung der Trefferquoten der Modelle beim Betrieb mit interpolierten Wetterdaten wurden Felderhebungsdaten aus den Jahren 2000 bis 2007 zum Erstauftreten der Kraut- und Knollenfäule sowie des Kartoffelkäfers verwendet. Dabei konnten mit interpolierten Wetterdaten die gleichen und auch höhere Trefferquoten erreicht werden, als mit der bisherigen Berechnungsmethode. Beispielsweise erzielte die Berechnung des Erstauftretens von P. infestans durch das Modell SIMBLIGHT1 mit interpolierten Wetterdaten im Schnitt drei Tage geringere Abweichungen im Vergleich zu den Berechnungen ohne GIS. Um die Auswirkungen interpretieren zu können, die durch Abweichungen der Temperatur und der relativen Luftfeuchte entstanden wurde zusätzlich eine Sensitivitätsanalyse zur Temperatur und relativen Luftfeuchte der verwendeten Prognosemodelle durchgeführt. Die Temperatur hatte bei allen Modellen nur einen geringen Einfluss auf das Prognoseergebnis. Veränderungen der relativen Luftfeuchte haben sich dagegen deutlich stärker ausgewirkt. So lag bei SIMBLIGHT1 die Abweichung durch eine stündliche Veränderung der relativen Luftfeuchte (± 6 %) bei maximal 27 Tagen, wogegen stündliche Veränderungen der Temperatur (± 2 °C) eine Abweichung von maximal 10 Tagen ausmachten. Die Ergebnisse dieser Arbeit zeigen, dass durch die Verwendung von GIS mindestens die gleichen und auch höhere Trefferquoten bei Schaderregerprognosen erzielt werden als mit der bisherigen Verwendung von Daten einer nahegelegenen Wetterstation. Die Ergebnisse stellen einen wesentlichen Fortschritt für die landwirtschaftlichen Schaderregerprognosen dar. Erstmals ist es möglich, bundesweite Prognosen für jeden beliebigen Kartoffelschlag zur Bekämpfung von Schädlingen in der Landwirtschaft bereit zu stellen.