Teaching Intercultural Communication in Foreign Language Education through Video Conferencing

Since 1980s, Western linguists and specialists on second language acquisition have emphasized the importance of enhancing students’ intercultural communication competence in foreign language education. At the same time, the demand for intercultural communicative competence increased along with the advances of communication technology with its increasingly global reach and the process of globalization itself.In the field of distance language education, these changes have resulted in a shift of focus from the production and distribution of learning materials towards communication and learning as a social process, facilitated by various internet-based platforms. The current focus on learners interacting and communicating synchronously trough videoconferencing is known as the fourth generation of distance language education. Despite the fact that teaching of Chinese as a foreign language (CFL) faces the same or even greater challenges as teaching other languages, the intercultural communication perspective is still quite a new trend in CFL and its implementation and evaluation are still under development. Moreover, the advocates of the new trends in CFL have so far focused almost exclusively on classroom-based courses, neglecting the distance mode of CFL and leaving it as an open field for others to explore. In this under-researched context, Dalarna University (Sweden), where I currently work, started to provide web-based courses of the Chinese language in 2007. Since 2010, the Chinese language courses have been available only in the distance form, using the same teaching materials as the previous campus-based courses. The textbooks used in both settings basically followed the functional nationalism approach. However, in order to catch up with the main trend of foreign-language education, we felt a need to implement the cross-cultural dimension into the distance courses as well. Therefore in 2010, a pilot study has been carried out to explore opportunities and challenges for implementing a cross-cultural perspective into existing courses and evaluating the effectiveness of this implementation based on the feedback of the students and on the experience of the teacher/researcher.

Challenges of teaching corporate environmental management in Brazil

This paper sheds light on the main challenges of teaching Corporate Environmental Management (CEM) in Brazil. Thus, we analysed the main challenges for CEM in Brazil from the viewpoint of teachers. The objective of the research is achieved by means of interviews performed with five renowned professors responsible for teaching CEM in undergraduate courses. Results indicate five types of barriers for teaching CEM: weak integration of other teachers in the teaching of CEM; low level of acceptance of CEM as a subject by the peers teachers; a lack of focus on business while teaching CEM; a scarcity of CEM teaching materials appropriate for the realities of Brazil; and a relative lack of interest among some students in CEM. Teaching CEM is fundamental for the education of more responsible students, but little is known about teaching CEM in Brazil.. Copyright © 2013 Inderscience Enterprises Ltd.

Course and curriculum improvement materials : mathematics, science, social sciences.

Updates and replaces the pre-college portions of NSF 68-24, Released textbooks, films, and other teaching materials.

Directions for a troubled discipline:strategy research, teaching and practice introduction to the dialog

This Dialog responds to a growing debate about the relevance of business schools generally and the value of strategy theory and research for strategic management practice. The authors propose that academic theory and management practice can be better connected through management education. The academy researches practice, derives theory, and returns it to practice through the development of teaching materials and the teaching of current and future practitioners. The three articles in this Dialog examine how different approaches to strategy research inform strategy teaching and its application to practice. Joseph Bower explains the rise of business policy and the process research approach that informed that teaching tradition at Harvard Business School. Robert Grant responds by emphasizing the economic theory underpinnings of strategic management research and its impact on teaching. Paula Jarzabkowski and Richard Whittington conclude by proposing a strategyas-practice perspective and suggesting ways to better incorporate strategy-as-practice research into strategy teaching.

Introducing Intercultural Communication into the Teaching of Translation

This article examines how the teaching of translation at university level can come to include the systematic development of intercultural skills. It will do this initially by presenting the methodology and outcomes of a European Union funded project entitled ‘Promoting Intercultural Competence in Translators’. The precise aims, context, participants, timing and working methodology of the project will be clearly outlined. This will be followed by an explanation of key theoretical principles which underlay the project and which were embodied in a ‘good practice guide’ at its conclusion. The project produced three key outputs freely available on the project website aimed to help university lecturers in Translation to enhance the development of students’ intercultural skills – a ‘curriculum framework’ (syllabus), teaching materials and assessment materials, for each of which the theoretical/pedagogical underpinning will be explained and examples provided. The article will conclude with an extended reflective section examining some of the limits of the project, areas in which it could be further developed or adapted to context, finishing with an indication of areas in which further research is needed.

Multidisciplinary students on Property core units : comparative analysis of introductory and advanced units

The composition of many professional services firms in the Urban Development area has moved away from a discipline specific ‘silo’ structure to a more multidisciplinary environment. The benefits of multidisciplinarity have been seen in industry by providing synergies across many of the related disciplines. Similarly, the Queensland University of Technology, Bachelor of Urban Development degree has sought to broaden the knowledge base of students and achieve a greater level of synergy between related urban development disciplines through the introduction of generic and multidisciplinary units. This study aims to evaluate the effectiveness of delivering core property units in a multidisciplinary context. A comparative analysis has been undertaken between core property units and more generic units offered in a multidisciplinary context from introductory, intermediate and advanced years within the property program. This analysis was based on data collected from course performance surveys, student performance results, a student focus group and was informed by a reflective process from the student perspective and lecturer/ tutor feedback. The study showed that there are many benefits associated with multidisciplinary unit offerings across the QUT Urban Development program particularly in the more generic units. However, these units require a greater degree of management. It is more difficult to organise, teach and coordinate multidisciplinary student cohorts due to a difference in prior knowledge and experience between each of the discipline groups. In addition, the interaction between lecturers/ tutors and the students frequently becomes more limited. A perception exists within the student body that this more limited face to face contact with academic staff is not valuable which may be exacerbated by the quality of complimentary online teaching materials. For many academics, non-attendance at lectures was coupled with an increase in email communication. From the limited data collected during the study there appears to be no clear correlation between large multidisciplinary student classes and student academic performance or satisfaction.

What is ERP?

Though enterprise resource planning (ERP) has gained some prominence in the information systems (IS) literature over the past few years and is a significant phenomenon in practice, through (a) a historical analysis, (b) meta-analysis of representative IS literature, and (c) a survey of academic experts, we reveal dissenting views on the phenomenon. Given this diversity of perspectives, it is unlikely that at this stage a broadly agreed definition of ERP can be achieved. We thus seek to increase awareness of the issues and stimulate further discussion, with the ultimate aim being to: (a) aid communication amongst researchers and between researchers and practitioners; (2) inform development of teaching materials on ERP and related concepts in university curricula and in commercial education and training; and (3) aid communication amongst clients, consultants and vendors. Increase transparence of the ERP concept within IS may also benefit other aligned fields of knowledge.

Learning English in an English speaking world : examining opportunities for intercultural understandings and connectedness through representations of identities in English language textbooks

With the recognition that language both reflects and constructs culture and English now widely acknowledged as an international language, the cul-tural content of language teaching materials is now being problematised. Through a quantitative analysis, this chapter focuses on opportunities for intercultural understanding and connectedness through representations of the identities that appear in two leading English language textbooks. The analyses reveal that the textbooks orientate towards British and western identities with representations of people from non-European/non-Western backgrounds being notable for their absence, while others are hidden from view. Indeed there would appear to be a neocolonialist orientation in oper-ation in the textbooks, one that aligns English with the West. The chapter proposes arguments for the consideration of cultural diversity in English language teaching (ELT) textbook design, and promoting intercultural awareness and acknowledging the contexts in which English is now being used. It also offers ways that teachers can critically reflect on existing ELT materials and proposes arguments for including different varieties of Eng-lish in order to ensure a level of intercultural understanding and connect-edness.

Enterprise systems curricula for Asia-Pacific region : a vision for 2020

Enterprise Systems (ES) have emerged as possibly the most important and challenging development in the corporate use of information technology in the last decade. Organizations have invested heavily in these large, integrated application software suites expecting improvments in; business processes, management of expenditure, customer service, and more generally, competitiveness, improved access to better information/knowledge (i.e., business intelligence and analytics). Forrester survey data consistently shows that investment in ES and enterprise applications in general remains the top IT spending priority, with the ES market estimated at $38 billion and predicted to grow at a steady rate of 6.9%, reaching $50 billion by 2012 (Wang & Hamerman, 2008). Yet, organizations have failed to realize all the anticipated benefits. One of the key reasons is the inability of employees to properly utilize the capabilities of the enterprise systems to complete the work and extract information critical to decision making. In response, universities (tertiary institutes) have developed academic programs aimed at addressing the skill gaps. In parallel with the proliferation of ES, there has been growing recognition of the importance of Teaching Enterprise Systems at tertiary education institutes. Many academic papers have discused the important role of Enterprise System curricula at tertiary education institutes (Ask, 2008; Hawking, 2004; Stewart, 2001), where the teaching philosophises, teaching approaches and challenges in Enterprise Systems education were discussed. Following the global trends, tertiary institutes in the Pacific-Asian region commenced introducing Enterprise System curricula in late 1990s with a range of subjects (a subject represents a single unit, rather than a collection of units; which we refer to as a course) in faculties / schools / departments of Information Technology, Business and in some cases in Engineering. Many tertiary educations commenced their initial subject offers around four salient concepts of Enterprise Systems: (1) Enterprise Systems implementations, (2) Introductions to core modules of Enterprise Systems, (3) Application customization using a programming language (e.g. ABAP) and (4) Systems Administration. While universities have come a long way in developing curricula in the enterprise system area, many obstacles remain: high cost of technology, qualified faculty to teach, lack of teaching materials, etc.

The New Lawyer

This text is designed to implement the Threshold Learning Outcomes (TLOs) for law in the first year, and to incorporate Sally Kift’s First Year Curriculum principles: http://tls.vu.edu.au/portal/site/trans/Resources/KiftTransitonPedagogySixPrinciples_16Nov09.pdf This is a learning-centered text book intentionally designed for first year students and written by experts in legal education and the first year experience. It is written in a tone and style that engages and communicates effectively with first year law students, without compromising its rigour. It provides students with opportunities to contextualise and make sense of their learning by connecting that learning with what they already know, and with current contemporary issues and affairs. This work is designed to ease students through the transition from a diverse variety of backgrounds (such as high school, work or other disciplines) to the first year of law. It provides practical guidance about adjusting to law school and to university. Students are asked to regularly reflect upon why they are studying law. The book also prepares law students for success in their latter year studies in law by ensuring that they are equipped with the necessary threshold concepts and foundational skills to do well: for example, research skills (particularly, online research skills), reasoning skills, written communication skills, negotiation skills, and self-management skills. A range of practical tips on studying law are provided throughout the book. The work also asks students to engage with developing an emergent sense of professional identity – including what it means to ‘think like a lawyer’. In supporting the students to engage with the concept of professional identity, the work begins a process of preparing students for transition from law school to legal practice. This is achieved by providing explanations of how the material being presented relates to the practice of law, as well as practical information relating to employability skills as a new graduate. This work has a number of learning and teaching objectives to enhance the quality of student learning in their first year of law by engaging, motivating and supporting that learning. First, the work is designed to engage first year students with their legal education and with a future sense of professional identity. It does this through its: • Dynamic writing style • Engaging format • Inclusion of contemporary issues and events • Flowcharts, checklists, mind-maps, tables and timelines • Inclusion of real-world problems and dilemmas. Second, the text motivates student learning by promoting active learning. It does this by: • Demonstrating, and asking students to practice, what they need to do – that is, the work is not simply focussed on telling students what they need to know • Including regular self-directed learning exercises throughout each chapter, such as practical exercises for the development of important foundational legal skills • Including exercises that promote student collaboration, and that require students to apply their learning to practical situations, and • Incorporating a range of interesting active thinking points and research activities. Third, the book supports student learning by encouraging reflective learning and independent learning. It does this by including: • Specific content on how to be a reflective practitioner and an independent learner • Exercises that require students to engage in independent learning, particularly in relation to legal research skill development • Exercises requiring students to reflect upon what they have learned, and encouraging students to keep a reflective learning journal • Exercises requiring students to reflect upon their own views and beliefs • Reflection on whether students have achieved the learning objectives articulated at the beginning of the chapter. The work also: • Demonstrates respect for student experiences, views, opinions and values • Acknowledges student diversity • Recognises the importance of being globally minded law students and lawyers • Supports law teachers in using the work in their classrooms through the provision of comprehensive teaching materials.

Satisfacción laboral y síndrome de burnout en docentes de nivel primario

Resumen: El trabajo docente no se reduce al dictado de clases, implica la ejecución de varias actividades como son el cuidado y mantenimiento de la escuela, la atención de los alumnos en su diversidad, la confección de materiales didácticos, la realización y presentación de trámites administrativos, la inserción en los programas de capacitación, y el contacto con los padres, con las autoridades y compañeros de trabajo; lo que implica un duro esfuerzo, una significativa carga psíquica en el trabajo. Cuando la motivación y la satisfacción por educar disminuyen, cuando el compromiso profesional y la vocación de enseñar no son suficientes para garantizar un desempeño satisfactorio y sobrellevar las diferentes situaciones de la labor cotidiana, aumenta la probabilidad de que el docente experimente malestar psicofísico y agotamiento. El propósito de este estudio fue evaluar el estado de satisfacción laboral de los docentes y su impacto en las dimensiones del Síndrome de Burnout. Se trabajó con una muestra de 229 profesores de nivel primario, de las provincias de Entre Ríos y Buenos Aires. Los resultados indicaron un efecto significativo de la satisfacción laboral sobre las diversas manifestaciones del síndrome. Los maestros más satisfechos con su trabajo mostraron puntuaciones más bajas de cansancio emocional y valores más elevados en ladimensión realización personal del Maslach Burnout Inventory (MBI).

Ahozkotasunaren irakaskuntza bigarren hezkuntzako testuliburuetan

[EN]Traditionally writing skills have been given priority in language teaching and so, oral skills have been put aside. However, during the last years many voices have asserted the importance of oral skills. Therefore, they claim that oral language teaching must be emphasized at school. Also, the necessity of strengthening oral language is shown in the new curriculum. Nevertheless, those intentions are reflected in very different ways in textbooks. In this work we have looked into the treatment that oral language is given in teaching materials because, in our opinion, textbooks are one of the most important tools for teachers. The facts show that the importance given to oral language and the exercises and tools needed to work that skill are very different from one publishing house to another. Besides, we have confirmed that all the textbooks don’t satisfy the requirements proposed in the Basque official curriculum (e.g. didactic sequences) or that the approach to the text or the way to work with it are not always what they should be. Therefore, it is obvious that we have still a long way in the field of oral language and specially in the way of teaching oral skills

A multimodalidade no livro didático de inglês como língua estrangeira: padrões de representação narrativa e de interação

O presente trabalho visa a contribuir com o avanço das pesquisas na área de multimodalidade, mais especificamente na área aplicada ao contexto de ensino de língua estrangeira. Analisa-se uma amostra de textos multimodais em um livro didático produzido e utilizado no Brasil como ferramenta para o ensino de inglês como língua estrangeira para alunos adultos iniciantes em um curso livre. Tendo em vista a preocupação, apontada no próprio material didático, em atender às necessidades e expectativas desses alunos, objetiva-se, através desta investigação: verificar como se dá a interação entre o verbal e o visual no livro didático selecionado; verificar como essa interação contribui para atingir os objetivos pedagógicos propostos pelo material; e, por fim, contribuir, de alguma maneira, para o letramento multimodal de alunos em língua estrangeira. Tais objetivos determinam a natureza híbrida desta pesquisa que, além da sua dimensão analítico-descritiva, apresenta também uma dimensão pedagógica, que visa a apresentar propostas de trabalho multimodal com algumas das atividades selecionadas para análise. A seleção dos textos multimodais para a composição do corpus desta pesquisa foi baseada na observação da recorrência de imagens com determinados personagens ao longo do livro. Tal recorrência provocou questionamentos que só poderiam ser respondidos a partir da análise desses personagens representados em situações de (inter)ação, o que deu lugar à seleção das representações narrativas que os incluíssem. Os personagens em questão são desenhos criados para os fins pedagógicos do material e são representados em situações sociais muito limitadas: a maior parte dessas representações parece formar uma sequência narrativa cuja interação acontece em uma festa; entre as outras representações, que não representam a referida festa como contexto, incluem-se interações no escritório, no restaurante, no parque e ao telefone. Uma análise da representação visual desses atores sociais revelou que, apesar da inclusão de uma negra entre os personagens, e a consequente suposta visão multicultural transmitida com essa inclusão, os participantes representam um grupo homogêneo, pertencentes ao mesmo segmento social, que só interagem entre eles mesmos em situações sociais limitadas, não sendo, portanto, representativos da diversidade étnica, social e cultural do Brasil, ou dos países em que o inglês é falado. Após a análise da representação dos atores sociais, analisam-se, com vistas a atingir os objetivos deste trabalho, os padrões de representação e de interação nos textos multimodais selecionados, segundo categorias do quadro da multimodalidade de van Leeuwen (1996). Verifica-se, a partir de tais análises, que o verbal e o visual nem sempre apresentam uma relação direta, e que, quando apresentam, tal relação não é explorada pelo material, tornando o visual um elemento meramente decorativo que, na maioria das vezes, em nada contribui para o desenvolvimento das unidades. Por essa razão, e por se tratar de uma pesquisa centrada no contexto pedagógico, propõem-se, ao final das análises, atividades de exploração de alguns dos textos multimodais analisados, visando à formação multimodal do aluno em língua estrangeira

Acessibilidade para surdos, na cibercultura: os cotidianos nas redes e na educação superior online

No atual cenário sóciotécnico, com a expansão das tecnologias digitais em rede, novos espaçostempos culturais estão se formando. A cibercultura tem possibilitado, e potencializado, lógicas outras de valorização e participação dos indivíduos que, agora podem, sobretudo, produzir conteúdos e informações. Neste contexto, os surdos estão se apropriando e habitando os diferentes ambientes da internet. Mesmo nos espaços que não tenham sido pensados e preparados para o acesso dos internautas surdos, eles estão lançando mão de suas táticas de praticantes e estão se autorizando nas redes. Isso tem favorecido a inclusão de pessoas com deficiência nas mais diversas áreas, dentre elas, a educação superior. Em consonância com os princípios da educação inclusiva, a legislação brasileira assegura o direito dos estudantes surdos de receber instrução em sua primeira língua, e prevê que sejam garantidas as condições adequadas de ensino, inclusive no ensino superior, presencial ou à distância. Considerando a diversidade dentrofora da escola, e tendo em vista que o acesso à educação, informação e comunicação é um direito inerente a todos; abordamos em nossa pesquisa os aspectos legais, tecnológicos e pedagógicos envolvidos em nossa busca por garantir acessibilidade à educação superior online para um estudante surdo. Tendo como pressupostos a abordagem multirreferencial (Ardoino), da pesquisa-formação (Macedo, Santos, Josso) e as pesquisas nos/dos/com os cotidianos (Certeau, Alves, Oliveira), nossa pesquisa aborda os princípios de acessibilidade e usabilidade na web (Ferreira e Nunes), bem como nos ambientes virtuais de aprendizagem. Acompanhamos, ao longo de dois semestres letivos, um estudante surdo, e com baixa visão, matriculado no curso de Pedagogia à Distância da Faculdade de Educação da Universidade do Estado do Rio de Janeiro (UERJ), em parceria com o Consórcio Cederj. Nossa pesquisa procurou responder, dentre outras questões: Como tornar acessível, para os surdos, um curso de graduação à distância? Quais são as adaptações que o Cederj já garante aos estudantes surdos? Quais são as adaptações necessárias para se promover a inclusão efetiva das pessoas surdas nos ambientes virtuais de aprendizagem, ultrapassando a mera tradução de materiais didáticos e promovendo Educação online? Como resultados, apresentamos os principais obstáculos à efetiva inclusão desse estudante; suas táticas e usos para transpor as barreiras encontradas; além de sugestões de interfaces online, conteúdos e situações de aprendizagem para desenho didático acessíveis nos ambientes virtuais de aprendizagem.

Inglês para terceira idade: investigando o contexto UnATI/UERJ visando à elaboração de materiais didáticos

Apesar de ter produzido incansavelmente na área de ensino e aprendizagem de língua adicional com crianças, adolescentes e jovens adultos, a Linguística Aplicada (LA) ainda não desenvolveu um acervo que ilumine os diferentes aspectos do processo de ensino e aprendizagem de segunda língua para adultos da terceira idade. Entre os poucos estudos desenvolvidos na área, destacam-se as pesquisas de Pizzolatto (1995), sobre as características do processo de ensino e aprendizagem de segunda língua com adultos da terceira idade; de Conceição (1999), sobre as estratégias de aprendizagem utilizadas por idosos; de Scopinho (2009), acerca dos subsídios para elaboração e utilização de materiais didáticos desenhados para a terceira idade; e de Oliveira (2010), sobre as crenças e experiências de idosas aprendendo inglês em uma escola pública. Como forma de contribuir para o preenchimento dessa lacuna e concretizar um desejo pessoal, surgido a partir dos desafios experienciados enquanto estagiário de iniciação à docência de inglês nos anos de 2008 e 2009, esta pesquisa almeja entender o processo de ensino e aprendizagem de inglês com adultos da terceira idade a partir de três perspectivas: a das professoras, a dos alunos e a minha, enquanto pesquisador. Para tanto, três perguntas de pesquisa foram estabelecidas: (1) como os participantes do contexto (professoras, alunos e pesquisador) entendem o papel do curso e o processo de ensino e aprendizagem de inglês? (2) Que práticas pedagógicas são apreciadas pelos alunos? e (3) De que forma os materiais existentes se relacionam com as preferências dos alunos? Compartilhando com Richardson (1994) o conceito de cristalização, intenciono compreender diferentes aspectos do contexto investigado, a saber, as aulas de inglês do projeto Línguas Estrangeiras para Terceira Idade (LETI) da Universidade Aberta da Terceira Idade da UERJ (UnATI/UERJ), encarando-o como um cristal multifacetado. Para gerar dados, utilizei quatro instrumentos de pesquisa: um questionário socioeconômico e cultural, duas entrevistas inspiradas no conceito de grupos focais (GASKELL, 2002), uma realizada com as professoras e outra com cinco alunos, e observações de aulas com notas de campo. Este estudo se vale do aporte teórico das áreas de Aquisição de Segunda Língua, condição Pós-método, ensino e aprendizagem de línguas sob a ótica da teoria da complexidade, teoria dos posicionamentos e ensino e aprendizagem de inglês com adultos da terceira idade. Os fios temáticos emergentes das práticas discursivas dos participantes são (1) memória, (2) afeto e emoções, (3) socialização, (4) conversação, música e tradução, (5) dedicação ao estudo, (6) heterogeneidade dos grupos, (7) uso de novas tecnologias e (8) material didático. As categorias de análise são memória e afetividade na aprendizagem de língua estrangeira, teoria dos posicionamentos e macroestratégias da condição Pós-método. Entre os achados estão a importância da memória e da afetividade na aprendizagem de inglês, o desejo dos alunos por atividades de conversação, o apreço que eles têm pela música e a inexistência de materiais desenhados para o público da terceira idade. As práticas discursivas são analisadas e discutidas com vistas à elaboração de materiais didáticos para o público da terceira idade