Facility closure management:the case of Vauxhall Motors Luton

Purpose – The purpose of the paper is to present the findings of a study of factory closure management. It details the sequence and the results of the key strategic manufacturing management decisions made from the time of the announcement of the plant closure to the cessation of operations. The paper also includes an analysis of the human resource management (HRM) actions taken during this same time period and their consequences upon all those involved in the closure management process. Design/methodology/approach – The case study methodology consisted of two initial site visits to monitor closure management effectiveness (adherence to plan and the types and frequency of closure management communications). During these visits, documentary evidence of the impact of the closure decision upon production performance was also collected (manufacturing output and quality performance data). Following plant closure, interviews were held with senior business, production and HRM managers and production personnel. A total of 12 interviews were carried out. Findings – The case study findings have informed the development of a conceptual model of facility closure management. Information obtained from the interviews suggests that the facility closure management process consists of five key management activities. The unexpected announcement of a factory closure can cause behavioural changes similar to those of bereavement, particularly by those employees who are its survivors. In addition, similar reactions to the closure announcement may be displayed by those who choose to remain employed by the factory owner throughout the phased closure of the plant. Originality/value – Facility closure management is an insufficiently researched strategic operations management activity. This paper details a recommended procedure for its management. A conceptual model has also been developed to illustrate the links between the key facility closure management tasks and the range of employee changes of behaviour that can be induced by their execution.

Project risk management:a combined analytic hierarchy process and decision tree approach

Time, cost and quality achievements on large-scale construction projects are uncertain because of technological constraints, involvement of many stakeholders, long durations, large capital requirements and improper scope definitions. Projects that are exposed to such an uncertain environment can effectively be managed with the application of risk management throughout the project life cycle. Risk is by nature subjective. However, managing risk subjectively poses the danger of non-achievement of project goals. Moreover, risk analysis of the overall project also poses the danger of developing inappropriate responses. This article demonstrates a quantitative approach to construction risk management through an analytic hierarchy process (AHP) and decision tree analysis. The entire project is classified to form a few work packages. With the involvement of project stakeholders, risky work packages are identified. As all the risk factors are identified, their effects are quantified by determining probability (using AHP) and severity (guess estimate). Various alternative responses are generated, listing the cost implications of mitigating the quantified risks. The expected monetary values are derived for each alternative in a decision tree framework and subsequent probability analysis helps to make the right decision in managing risks. In this article, the entire methodology is explained by using a case application of a cross-country petroleum pipeline project in India. The case study demonstrates the project management effectiveness of using AHP and DTA.

A comparison of U.S. and Japanese management systems and their transferability to Singapore industry

This research compares U.S. and Japanese management systems and evaluates their transferability to the Singaporean manufacturing industry. The objectives were:- a) To determine the effectiveness of U.S. and Japanese management systems when applied to Singapore. b) Determine the extent of transferability of U.S. and Japanese management systems to Singapore. c) Survey general problems ecountered in the application of U.S. and Japanese management systems to the Singapore industry. The study using questionnaire survey and interviews covered a total of eighty companies from four groups of firms in four industrial sectors comprising of U.S. and Japanese subsidiaries based in Singapore and their respective parent companies. Data from the questionnaires and interviews were used to investigate environmental conditions, management philosophy, management functions/practices, management effectiveness, and firm productivity. Two-way analysis of variance was used to analyse the questionnaire data. The analysis of the perceptual data from the questionnaire survey and interviews suggested that both U.S. and Japanese parent companies performed better in almost all the management variables studied when compared to their subsidiaries in Singapore. U.S. subsidiaries have less difficulty in adjusting to the Singapore environmental conditions and obtained better results than the Japanese subsidiaries in management functions/practices and management philosophy than the U.S. subsidiaries. In addition, the firm productivity (in terms of labour and capital productivity) of U.S. subsidiaries in Singapore was found to be higher than those of the Japanese subsidiaries. It was found that the Japanese parent companies returned the highest score among the four groups of firms in all the four industrial sectors for all the four management variables (i.e. environmental conditions, management philosophy, management functions/practices, and management effectiveness) surveyed using questionnaires. In contrast, the average score for Japanese subsidiaries in Singapore was generally the lowest among the four groups of firms. Thus the results of this study suggest that the transfer of U.S. management system into the Singapore industry is more successful than the Japanese management system. The problems encountered in the application of U.S. and Japanese management in Singapore were identified and discussed by the study. General recommendations for the Singaporean manufacturing industry were then made based on the findings of the questionnaire survey and interview analysis.

Beyond the Fragmentation Threshold Hypothesis: Regime Shifts in Biodiversity Across Fragmented Landscapes

Ecological systems are vulnerable to irreversible change when key system properties are pushed over thresholds, resulting in the loss of resilience and the precipitation of a regime shift. Perhaps the most important of such properties in human-modified landscapes is the total amount of remnant native vegetation. In a seminal study Andren proposed the existence of a fragmentation threshold in the total amount of remnant vegetation, below which landscape-scale connectivity is eroded and local species richness and abundance become dependent on patch size. Despite the fact that species patch-area effects have been a mainstay of conservation science there has yet to be a robust empirical evaluation of this hypothesis. Here we present and test a new conceptual model describing the mechanisms and consequences of biodiversity change in fragmented landscapes, identifying the fragmentation threshold as a first step in a positive feedback mechanism that has the capacity to impair ecological resilience, and drive a regime shift in biodiversity. The model considers that local extinction risk is defined by patch size, and immigration rates by landscape vegetation cover, and that the recovery from local species losses depends upon the landscape species pool. Using a unique dataset on the distribution of non-volant small mammals across replicate landscapes in the Atlantic forest of Brazil, we found strong evidence for our model predictions - that patch-area effects are evident only at intermediate levels of total forest cover, where landscape diversity is still high and opportunities for enhancing biodiversity through local management are greatest. Furthermore, high levels of forest loss can push native biota through an extinction filter, and result in the abrupt, landscape-wide loss of forest-specialist taxa, ecological resilience and management effectiveness. The proposed model links hitherto distinct theoretical approaches within a single framework, providing a powerful tool for analysing the potential effectiveness of management interventions.

Marine Protected Areas (MPAs): Methodologies for assessment

Marine Protected Areas are an effective way of protecting biodiversity, with potential socio-economic benefits including the enhancement of local fisheries and maintenance of ecosystem services. However, local fishing communities often fear short-term revenue losses and thus may oppose marine protected areas creation. This work includes a review of the need of having management effectiveness evaluation and its importance in providing useful information for stakeholders. Therefore, evaluation methodologies are presented and assessed in order to suggest possible approaches to the Berlengas MPA. In this case, an indicator-based approach can be relevant as a starting point, providing already some insights about the management effectiveness of Berlengas MPA. It also supports the development of a more ambitious approach such as a bio-economic model.

Prosessien hallinnastako avain tuloksellisempaan valtionhallintoon?

Valtionhallinnon muutosprosessissa on huomattu tulosohjaukseen liittyvät rakenteelliset ongelmat. 2000-luvun puolivälissä prosessiajattelu nousee uudelleen esiin. Sitä esitetään aidosti ratkaisumalliksi julkisten palvelujen järjestämiseen. Prosessit ovattulleet ajankohtaisiksi. Tutkielman päätavoitteena oli prosessijohtamisen ja muutosjohtamisen lähtökohtien syventäminen. Alatavoitteina olivat prosessien suoritusmittarit ja onnistuneen muutoshallinnan avaintekijät. Tutkimus perustuu lähdekirjallisuuteen ja asiantuntijoiden haastatteluihin. Prosessilähtöisyys valtionhallinnossa on huomion kiinnittämistä ulkoisen asiakkaan tarpeiden tyydyttämiseen sekä yhteiskunnallisten vaikuttavuustavoitteiden saavuttamiseen. Muutos vaatiinimenomaan johtamista sekä sitkeyttä ja vastarinnan sietämistä. Lisäksi se vaatii johdon sitoutumista ja määrätietoista työtä tavoitteiden saavuttamiseksi. Rohkeus ja avoimuus uusille asioille ovat myös tärkeitä. Valtionhallinnon organisaatioissa tarvitaan lähitulevaisuudessa entistä enemmän muutosagentteja, muutosjohtajia ja uudenlaista osaamista.

Julkishallinnon verkostojohtaminen - Case: Helsingin kaupungin ympäristöjohtaminen

Tämän pro gradu -tutkielman tavoitteena oli tutkia millainen on hyvä ympäristö-johtamisen verkostomalli kunnalle. Lisäksi työssä tarkasteltiin mitä hyötyjä haittoja on kunnan verkostomaisesti organisoidussa ympäristöjohtamisessa verrattuna ei-verkostomaiseen toteutukseen. Työssä selvitettiin myös millaiset verkostojohtamisen mallit ovat tehokkaita ja mitkä ovat verkoston osapuolten odotukset kunnan ympäristöjohtamisen verkostolle. Tutkielman lopputuloksena oli ympäristöjohtamisen verkostomalli kunnalle. Tutkielman teoreettisen viitekehyksen muodostivat julkishallinnon verkoston hallintamalli, verkostojohtaminen, ympäristöjohtaminen ja tehokkuus. Nämä kolme käsitettä muodostivat työn verkostomallin. Tutkimusmenetelmänä työssä käytettiin laadullista tapaustutkimusta, ja tutkimuksen kohteena oli kuntaorganisaation ympäristöjohtamisen verkosto, joka käsitti ympäristöjohtamisen asiantuntijatyöryhmän. Tutkimusaineisto kerättiin teemahaastatteluin ja tutkimuksessa haastateltiin kolmetoista asiantuntijatyöryhmän jäsentä yksilö-, pari- ja ryhmähaastatteluin.

L'efficacité de la gestion des ressources humaines en contexte de gestion de projet de systèmes d'information

Mémoire numérisé par la Division de la gestion de documents et des archives de l'Université de Montréal

Perfil CIO Colombiano

La identificación del perfil del Chief Information Officer (CIO) en el entorno empresarial nacional responde a la necesidad de comparar o constatar el rol aplicado en Colombia en relación a la expectativa de la academia y la pertinencia que lleva en un entorno empresarial global. La migración del concepto de CIO y sus definiciones es resultado de la implementación local de prácticas, teorías y estrategias de alto impacto en mercados internacionales. En el presente documento, se profundiza en las competencias estratégicas y roles prácticos que abarca el perfil del CIO como es visto desde aportes académicos y casuísticos en fuentes internacionales líderes en la construcción de conocimiento.

Diseño de un sistema de benchmarking de prácticas de recursos humanos en redes interorganizacionales

Hoy en día en el mundo empresarial, son cada vez más las compañías que forman parte de redes interorganizacionales, debido a que al hacer parte de estas se genera un apoyo mutuo entre organizaciones sin que ninguna de ellas imponga acciones a realizar sobre la otra (Sulbrandt, Lira, Ibarra, 2001). En años anteriores se han realizado diversas investigaciones acerca de redes interorganizacionales, estudiando factores económicos, financieros y de mercado, pero poco se ha estudiado acerca del campo de recursos humanos y sus prácticas. Es por esto que esta investigación busca describir, explicar, analizar, y comparar, entre otras actividades intelectuales, conceptos de redes interorganizacionales, prácticas de recursos humanos y benchmarking, para finalmente proponer el diseño de un sistema de benchmarking que logre reunir y evaluar las mejores prácticas de recursos humanos de cada empresa dentro de una red interorganizacional.

The Greek pilot project: Lefka Ori National Park, Crete

This chapter presents the range of activities undertaken for the Lefka Ori National Park in Crete, Creece within the frame of INNOVA project which aimed at achieving the following outcomes: -Evaluation of protected area management effectiveness -Introduction to the concept of sustainability in protected area management -Developing of a sustainability monitoring strategy for Lefka Ori -Increase of stakeholder and public awareness, regarding the protected areas threats and values -Enable stakeholder and local community engagement in protected area management

Efetividade de gestão da área de proteção ambiental Triunfo do Xingu: desafios de consolidação de uma unidade de conservação na região da Terra do Meio, estado do Pará

A APA Triunfo do Xingu localiza-se na região da Terra do Meio a sudoeste do Estado do Pará foi criada em 2006 com aproximadamente 1.670.000 ha está inserida numa região com importantes remanescentes da biodiversidade amazônica. A região sofre grande pressão antrópica, principalmente pelo desflorestamento decorrente da exploração madeireira ilegal, do avanço da pecuária e queimadas. A existência de uma unidade de conservação na categoria APA numa região com altos índices de degradação ambiental e grilagem de terras como a região da Terra do Meio é muito contestada como instrumento efetivo de proteção da biodiversidade e ordenamento territorial. O trabalho teve por objetivo elaborar e aplicar um modelo de qualificação de gestão da APA Triunfo do Xingu baseando-se no conceito de efetividade de gestão de maneira a aferir se a mesma está cumprindo os objetivos que nortearam sua criação. Indicadores foram elaborados e agrupados em seis temáticas: ambiental, gestão, econômico, legal, politico-institucionais e sociocultural, e posteriormente qualificados em três níveis, de acordo com seus respectivos cenários. O resultado final demonstrou o grau de efetividade de gestão de 54,3%, ou seja, as condições atuais de gestão da APA Triunfo do Xingu foram consideradas medianamente satisfatórias. O indicador politico-institucional foi o melhor pontuado com 66,6%; o indicador legal e o de gestão registraram, respectivamente, as médias de 55,5% e 54,4%; os indicadores sociocultural e ambiental registraram, respectivamente, as médias de 49,9% e 47,1%; e os indicadores econômicos registraram a média de 33,3%, sendo o grupo com o pior desempenho gerencial. Observou-se uma condição de alta vulnerabilidade da APA Triunfo do Xingu que não garante sua existência em longo prazo e os objetivos de conservação que nortearam sua criação dificilmente poderão ser alcançados nessas condições.

IMPLEMENTATION OF PROTECTED AREAS FORCENTRAL CORRIDOR OF ATLANTIC FORESTIN BAHIA: CHALLENGES AND LIMITS

In Brazil, Protected Areas (PAs) are considered the cornerstone for development of national strategies for biodiversity conservation. Considering this point of view we analyzed thirty protected areas belonging to Atlantic Central Corridor of Atlantic Forest in Bahia, aiming to identify and analyze its current level of implementation. Lemos de Sa and Ferreira (2000) methodology which consist of applying a standard scale, where the variation of the level of implementation conforms to a range of 0 to 5 points was used, with appropriate adaptations. After obtaining the data from the implementation level we use the aggregation method of Ward to help visualize the dissimilarity between the protected areas studied. We used an international classification proposed by IUCN (International Union for Conservation of Nature) for that the UCs to be compared with works done in another countries, the UCs considered are in the groups Ia, II, V and VI da IUCN. As results, 50% of protected areas analyzed are reasonably implemented, 40% inadequately implemented, 6.7% are presented only on paper and only 3.3% can be classified as satisfactorily implemented. These areas presents problems in their regularization; deficiency in infrastructure, human and financial resources. Given the results its clear the recurrent fact that conservation areas under study must be effectively implemented and for this to occur environmental policies should be focused on actions to consolidate the goals of conservation strategy.

Implementação das unidades de conservação do corredor central da Mata Atlântica no estado da Bahia: desafios e limites

No Brasil, as Unidades de Conservação (UCs) são consideradas o pilar central para o desenvolvimento de estratégias nacionais de conservação da biodiversidade. Dentro dessa perspectiva, foram estudadas trinta unidades de conservação pertencentes ao Corredor Central da Mata Atlântica no Estado da Bahia, com o objetivo de identificar e analisar seu atual nível de implementação. Foi utilizada, com as devidas adaptações, a metodologia de Lemos de Sá e Ferreira (2000), a qual consiste na aplicação de uma escala de padrão, onde a variação de análise do nível de implementação obedece a um intervalo entre 0 a 5 pontos. Após obter os dados do nível de implementação foi utilizado o método de agregação de Ward para auxiliar a visualização das unidades de conservação estudadas quanto à dissimilaridade entre elas. Utilizou-se a classificação internacional proposta pela IUCN (International Union for Conservation of Nature) para que as UCs sejam comparáveis com trabalhos realizados em outros países. As UCs avaliadas estão nos grupos Ia, II, V e VI da IUCN. Conforme os resultados, 50% das unidades de conservação analisadas encontram-se razoavelmente implementadas, 40% insuficientemente implementadas, 6,7% apresentam-se como "parques de papel" e apenas 3,3% podem ser classificadas como satisfatoriamente implementadas. Essas áreas enfrentam problemas em sua regularização fundiária; apresentam deficiência em infraestrutura, recursos humanos e financeiros. Diante dos resultados, fica evidente a recorrência do fato de que as unidades de conservação em estudo necessitam ser efetivamente implementadas. Para que isso ocorra, as políticas ambientais devem ser voltadas para ações com objetivos de consolidar essa estratégia de conservação.

Metamodelo para la definición, implantación y mejora de los procesos de gestión de proyectos

En los últimos años hemos sido testigos de la creciente demanda de software para resolver problemas cada vez más complejos y de mayor valor agregado. Bajo estas circunstancias, nos podemos hacer la siguiente pregunta: ¿Está preparada la industria de software para entregar el software que se necesita en los próximos años, de acuerdo con las demandas del cliente? Hoy en día, muchos expertos creen que el éxito de esta industria dependerá de su capacidad para gestionar los proyectos, las personas y los recursos. En este sentido, la gestión de proyectos es un factor clave para el éxito de los proyectos software en todo el mundo. Además, considerando que las Pequeñas y Medianas Empresas de software (PYMEs) representan el 99,87% de las empresas españolas, es vital para este tipo de empresas la implementación de los procesos involucrados con la gestión de proyectos. Es cierto que existen muchos modelos que mejoran la eficacia de la gestión de proyectos, pero la mayoría de ellos se centra únicamente en dos procesos: la planificación del proyecto y la monitorización y control del proyecto, ninguno de los cuales a menudo es asequible para las PYMEs. Estos modelos se basan en el consenso de un grupo de trabajo designado para establecer cómo debe ser gestionado el proceso software. Los modelos son bastante útiles ya que proporcionan lineamientos generales sobre dónde empezar a mejorar la gestión de los proyectos, y en qué orden, a personas que no saben cómo hacerlo. Sin embargo, como se ha dicho anteriormente, la mayoría de estos modelos solamente funcionan en escenarios dentro de las grandes empresas. Por lo tanto, es necesario adaptar los modelos y herramientas para el contexto de PYMEs. Esta tesis doctoral presenta una solución complementaria basada en la aplicación de un metamodelo. Este metamodelo es creado para mejorar la calidad de los procesos de la gestión de proyectos a través de la incorporación de prácticas eficaces identificadas a través del análisis y estudio de los modelos y normas existentes relacionadas con la gestión de proyectos. viii ProMEP – Metamodelo para la gestión de proyectos Por lo tanto, el metamodelo PROMEP (Gestión de Proyectos basada en Prácticas Efectivas) permitirá establecer un proceso estándar de gestión de proyectos que puede adaptarse a los proyectos de cada empresa a través de dos pasos: En primer lugar, para obtener una fotografía instantánea (o base) de los procesos de gestión de proyectos de las PYMEs se creó un cuestionario de dos fases para identificar tanto las prácticas realizadas y como las no realizadas. El cuestionario propuesto se basa en el Modelo de Madurez y Capacidad Integrado para el Desarrollo v1.2 (CMMI-DEV v1.2). Como resultado adicional, se espera que la aplicación de este cuestionario ayude a las PYMEs a identificar aquellas prácticas que se llevan a cabo, pero no son documentadas, aquellas que necesitan más atención, y aquellas que no se realizan debido a la mala gestión o al desconocimiento. En segundo lugar, para apoyar fácilmente y eficazmente las tareas de gestión de proyectos software del metamodelo PROMEP, se diseñó una biblioteca de activos de proceso (PAL) para apoyar la definición de los procesos de gestión de proyectos y realizar una gestión cuantitativa de cada proyecto de las PYMEs. Ambos pasos se han implementado como una herramienta computacional que apoya nuestro enfoque de metamodelo. En concreto, la presente investigación propone la construcción del metamodelo PROMEP para aquellas PYMEs que desarrollan productos software de tal forma que les permita planificar, monitorizar y controlar sus proyectos software, identificar los riesgos y tomar las medidas correctivas necesarias, establecer y mantener un conjunto de activos de proceso, definir un mecanismo cuantitativo para predecir el rendimiento de los procesos, y obtener información de mejora. Por lo tanto, nuestro estudio sugiere un metamodelo alternativo para lograr mayores niveles de rendimiento en los entornos de PYMEs. Así, el objetivo principal de esta tesis es ayudar a reducir los excesos de trabajo y el tiempo de entrega, y aumentar así la calidad del software producido en este tipo de organizaciones. Abstract In recent years we have been witnessing the increasing demand for software to solve more and more complex tasks and greater added value. Under these circumstances, we can ourselves the following question: Is the software industry prepared to deliver the software that is needed in the coming years, according to client demands? Nowadays, many experts believe that the industry’ success will depend on its capacity to manage the projects, people and resources. In this sense, project management is a key factor for software project success around the world. Moreover, taking into account that small and medium-sized software enterprises (SMSe) are the 99.87% of the Spanish enterprises, it is vital for this type of enterprises to implement the processes involved in project management. It is true that there are many models that improve the project management effectiveness, but most of them are focused only on two processes: project planning and project monitoring and control, neither of which is affordable for SMSe. Such models are based on the consensus of a designated working group on how software process should be managed. They are very useful in that they provide general guidelines on where to start improving the project management, and in which order, to people who do not know how to do it. However, as we said, the majority of these models have only worked in scenarios within large companies. So, it is necessary to adapt these models and tools to the context of SMSe. A complementary solution based on the implementation of a metamodel is presented in this thesis. This metamodel is created to improve the quality of project management processes through the incorporation of effective practices identified through the analysis and study of relevant models and standards related to project management. Thus, the PROMEP (PROject Management based on Effective Practices) metamodel will allow establishing a project management standard process to be tailored to each enterprise’s project through two steps: Firstly, to obtain a baseline snapshot of project management processes in SMSe a two-phase questionnaire was created to identify both performed and nonperformed practices. The x ProMEP – Metamodelo para la gestión de proyectos proposed questionnaire is based on Capability Maturity Model Integration for Development v1.2. As additional result, it is expected that the application of the questionnaire to the processes will help SMSe to identify those practices which are performed but not documented, which practices need more attention, and which are not implemented due to bad management or unawareness. Secondly, to easily an effectively support the software project management tasks in the PROMEP metamodel, a Process Asset Library (PAL) is designed to support the definition of project management processes and to achieve quantitative project management in SMSe. Both steps have been implemented as a computational tool that supports our metamodel approach. Concretely, the present research proposes the accomplishment of the PROMEP metamodel for those SMSe which develop software products and enable them to plan, supervise and control their software projects, identify risks and take corrective actions, establish and maintain a set of process assets, define quantitative models that predict the process performance, and provide improvement information. So, our study suggests an alternative metamodel to achieve higher performance levels in the SMSe environments. The main objective of this thesis is help to reduce software overruns and delivery time, and increase software quality in these types of organizations.