Trust me, I'm your boss: Trust and power in supervisor-supervisee communication

This study examined employees' perceptions of trust, power and mentoring in manager-employee relationships in a variety of sectors, including health care, education, hospitality and retail. The main theoretical frameworks used were communication accommodation theory and social identity theory, in examining the manager-employee relationships from an in-group/out-group perspective. Computer-aided content analyses revealed a number of emergent communication and relationship themes that impact upon the level of 'in-groupness' and therefore trust in supervisor-supervisee relationships. While it may be illusory to believe that any organization can enjoy complete trust among its workforce, it is clear that certain communication characteristics can result in greater trust in manager-employee relationships, even within the context of organizational constraints. It is argued that the results of the study could be used to inform human resource management academics of key aspects of managerial communication that should be further researched, and also provide insights into the main communication skills that managers should focus upon to improve trust in the workplace.

What will the boss think? The impression management implications of supportive relationships with star and project peers

Although impression management scholars have identified a number of tactics for influencing supervisor evaluations, most of those tactics represent supervisor-targeted behaviors. This study examines the degree to which employees form supportive relationships with peers for impression management purposes. In so doing, we explore this intriguing question: Will employees gain more from forming supportive relationships with stars (i.e., top performers who are on the fast track in the organization) or projects (i.e., works in progress who need help and refinement to perform well)? We examined this question in 2 field studies. Study 1 included 4 sources and 2 time periods; Study 2 included 2 sources and 3 time periods. The results showed that supportive relationships with both stars and projects seemed to represent impression management opportunities, insofar as they predicted supervisor positive affect and perceptions of employee promotability. Impression management motives only predicted supportive relationships with stars, however, not projects. Relationships with projects were driven by prosocial motives not concerns about managing images. We discuss the practical and theoretical implications of our results for the managing of impressions and peer relationships

Consequences of Influence Tactics Used With Subordinates, Peers, and the Boss

A field study was conducted to discover how a manager's use of 9 different influence tactics is related to target task commitment and the manager's effectiveness. The variables were measured with a questionnaire filled out by subordinates, peers, and the boss of each manager. The most effective tactics were rational persuasion, inspirational appeal, and consultation; the least effective tactics were pressure, coalition, and legitimating. Ingratiation and exchange were moderately effective for influencing subordinates and peers but were not effective for influencing superiors. Inspirational appeal, ingratiation, and pressure were used most in a downward direction; personal appeal, exchange, and legitimating were used most in a lateral direction; coalitions were used most in lateral and upward directions; and rational persuasion was used most in an upward direction.

Workplace mobbing : expulsion, exclusion, and transformation

The issue of workplace bullying has received considerable attention in recent times in both the academic literature and in the print and electronic media. The stereotypical bullying scenario can be described as the “bully boss” model, where those in more senior positions tend to bully the staff they supervise. By way of contrast, this paper presents the findings of a three year exemplarian action research study into the lesser known phenomenon of workplace mobbing. Consistent with grounded theory methods, the findings are discussed in the context of emergent propositions in relation to the broader social, cultural, and organisational factors that can perpetuate workplace mobbing in the public sector.

To act or not to act : this is John's dilemma

The case proposes an ethical dilemma that a Public Service Director faces that could affect his career, the career of his boss, and the career of the governor of a state. There is a strong need for ethical leaders in this changing global organization world where the headlines are filled with stories of private sector and public sector leaders who have made serious ethical and moral compromises. It is easy to follow ethical leaders who you can count on to do what is right and difficult to follow those who will do what is expedient or personally beneficial. However, ethical leadership is not always black and white as this case will portray. Difficult decisions must be made where it may not always be clear what to do. The names in the case have been changed although the situation is a real one.

The classic white formal shirt : a powerful emblem of social change

The classic white formal shirt is a widely and readily familiar object with considerable historical cultural significance to diverse social groups, and is therefore deserving of iconic status. For more than two hundred years, this singular item of apparel has been able to define and represent status, wealth, gender shifts and fashion norms. This garment, which has historically been relinquished to undergarment status, deserves an escalation of standing. The classic white formal shirt, for both men and women, can be used as a mirror to map considerable social change and the diversity of influence can be traced through many examples, including: Beau Brummell’s dandy status with his legendry white shirting; the Gibson Girl with her decorated white shirt style blouse defining ideals of female beauty; IBM business employees in the 1920s marketing trustworthiness through the uniformity of white shirts; the fictional advertising creation of the Arrow Collar Man, with his rigid white shirt, promoting American masculine ideals; and the iconic 1980s Hugo Boss style crisp white dress shirt symbolising power. The origins of the influence of the white shirt can be best traced in the Victorian era where it was an important symbol of wealth and class distinction and a powerful emblem of sobriety and uniformity for men. The pure white colour fulfilled masculine ideals of resolute austerity and the shirt, through its constancy, epitomised conformity and dependability. For women, the white cloth of the ‘shirt-waist’ from this period was also linked to ideals of cleanliness and purity and was seen as an iconic symbol of the new independent working class woman. This paper will propose that the classic white formal shirt, for both men and women, has been a powerful marker of social shifts in Western society and this underrated item of apparel, with limited scholarly writing, is worthy of iconic status. The discussion will trace the historical development of both the men’s and women’s white shirt, each with their own unique history, and in doing so highlight the considerable historical cultural significance associated with the white formal shirt. Discussed first will be the men’s white formal shirt.

Developing Performance Mentoring Handbook

Over the last 40 years, the term mentoring has been hailed as an important workplace learning activity, and applied in a variety on contexts such as government departments, hospitals, schools and community settings. It has been used to support the learning and development of new employees and leaders, as well as for the purposes of talent management and retention. Not surprisingly, its meaning often depends on the purpose for which it has been used and the particular context in which it has been applied. Most adults can identify a person who has had a major positive impact on their lives, e.g. a boss, a coach or a teacher, who has acted as a mentor to them. Today, organisations are embracing the concept of mentoring as a professional development too through which improvements in efficiency, productivity and the passing of corporate knowledge and leadership skills can occur.

El Modelo de los Cinco Factores de Personalidad : contribución predictiva al rendimiento académico

Resumen: La presente revisión tiene como objetivo conocer cuáles son los principales rasgos de personalidad que permiten predecir el éxito académico e identificar la relación de los mismos con otras variables psicológicas tales como la inteligencia, los intereses, las creencias de autoeficacia y las metas de rendimiento. Especialmente se ha utilizado el Modelo de los Cinco Factores de Personalidad, ya que es considerada una de las explicaciones más exhaustivas y con mejores perspectivas para la medición de la personalidad. De la revisión realizada puede decirse que de los cinco factores de personalidad, el más consistentemente asociado con el éxito académico es el factor Responsabilidad. Con respecto a los restantes rasgos de personalidad, la asociación es menos clara. Se espera que la información aportada ayude a investigadores y profesionales del ámbito educativo a comprender e identificar cuál es el patrón psicológico que facilita el éxito académico. Se mencionan algunas limitaciones y se proponen nuevas directrices.

海洋波浪作用下土动力特性的研究现状和发展

随着海洋工程的发展,尤其近海石油开发迅速扩大,对海工建筑的设计需要考虑风、浪、流等环境载荷的作用,海洋土在波浪载荷作用下特性的研究引起人们的重视。本文就近年来国内外开展研究工作的情况和巳取得的资料作一综合评述,并结合我国的情况就应开展的有关研究工作提出几点看法。

波浪和波载

<正> 波浪是海水的基本运动形态,是海岸设施、近海结构和海上船舰所遇到的基本海况。因此波浪研究具有重要的理论和实际意义。 大体上说,波浪研究可以分为两个阶段。从19世纪中叶到本世纪50年代为第一阶段。在此期间主要运用流体动力学理论处理波浪,目的是用数学工具描述波浪的基本运动学特性。于是发展了各种确定性波浪理论(包括线性和非线性理论),求出基本方程

A metrópole em cena: As metáforas do teatro e do cinema em Cidade de Vidro de Paul Auster e Sinédoque Nova York de Charlie Kaufman

A metáfora do mundo como um palco está presente no imaginário humano há muitos séculos, o que se pode ver nas obras artísticas e filosóficas, de Cícero a Shakespeare: o mundo é representação. O presente estudo propõe-se a analisar interdisciplinamente os desdobramentos das metáforas do teatro e do cinema, na exploração do espaço da metrópole, tendo como corpus o romance Cidade de Vidro, de Paul Auster (1999) e a narrativa fílmica Sinédoque Nova York, de Charlie Kaufman (2008). Para tal, procuramos os teóricos da metáfora, tendo como principal deles Hans Blumenberg, fundador da Metaforologia, Paul Ricoeur e Derrida, em estudos especialmente dedicados a essa figura de linguagem. As metáforas, contudo, se realizam em um determinado espaço, o da metrópole, e para nos guiarmos em seus caminhos, elegemos os estudiosos da nova geografia cultural, dentre os quais Paul Claval, Mathias Le Bossé e Denis Cosgrove. Na correlação da cidade com o teatro, apontaremos a própria história da criação do teatro ocidental como o principal ponto de partida para as ramificações de tal mimetismo. Para o estudo específico do espaço da metrópole, contamos com Walter Benjamin e seus seguidores. Os estudos benjaminianos serão também de vital importância para a compreensão da relação entre cinema e metrópole, relação essa que também foi aclarada pelo questionamento de Nietzsche sobre a verdade. Não foi nossa intenção comparar as obras aqui analisadas em seus planos narratológicos, mas articular dois textos regidos por códigos e procedimentos artísticos parecidos, mas, ainda assim diferentes. Buscamos apontar como as relações teatrais e cinemáticas na metrópole, fragmentada como o próprio homem que nela se perde, provocam uma suspensão da fronteira entre realidade e ficção