Models and Algorihtm for the Optimization of Real-World Routing and Logistics Problems

Logistics involves planning, managing, and organizing the flows of goods from the point of origin to the point of destination in order to meet some requirements. Logistics and transportation aspects are very important and represent a relevant costs for producing and shipping companies, but also for public administration and private citizens. The optimization of resources and the improvement in the organization of operations is crucial for all branches of logistics, from the operation management to the transportation. As we will have the chance to see in this work, optimization techniques, models, and algorithms represent important methods to solve the always new and more complex problems arising in different segments of logistics. Many operation management and transportation problems are related to the optimization class of problems called Vehicle Routing Problems (VRPs). In this work, we consider several real-world deterministic and stochastic problems that are included in the wide class of the VRPs, and we solve them by means of exact and heuristic methods. We treat three classes of real-world routing and logistics problems. We deal with one of the most important tactical problems that arises in the managing of the bike sharing systems, that is the Bike sharing Rebalancing Problem (BRP). We propose models and algorithms for real-world earthwork optimization problems. We describe the 3DP process and we highlight several optimization issues in 3DP. Among those, we define the problem related to the tool path definition in the 3DP process, the 3D Routing Problem (3DRP), which is a generalization of the arc routing problem. We present an ILP model and several heuristic algorithms to solve the 3DRP.

Progettazione e sviluppo di un sistema per la gestione del personale impiegato in processi in outsourcing

In questo lavoro di tesi si è progettato e sviluppato un sistema software originale ed innovativo, orientato in particolare a quelle tipologie di azienda che offrono servizi in outsourcing, per la gestione del personale impiegato nello svolgimento di attività appartenenti ad uno o più processi ceduti in outsourcing. Il sistema progettato offre una soluzione pratica che permette di migliorare la qualità e l’efficienza dei servizi offerti nei confronti del cliente, partendo da un’ottimizzazione del processo di gestione del personale operante presso i vari cantieri. La soluzione proposta mira in particolare alla gestione di processi riguardanti il settore logistico, che in questi ultimi anni ha assunto una valenza determinante con contorni strategici per qualsiasi tipo di impresa, sia essa di piccole, medie o grandi dimensioni, contribuendo ad aumentare la redditività dell’intero processo di business aziendale. Lo scopo principale del progetto è stato raggiunto, e adesso grazie a questo strumento è possibile raccogliere dati in tempo reale, in particolare riguardanti processi di produzione, effettuare monitoraggi continuativi a più livelli o accedere a una vasta gamma di informazioni aziendali sempre ben strutturate e ben aggiornate. Le informazioni raccolte in tempo reale rappresentano un patrimonio inestimabile per apportare dei correttivi ai processi, ridurre tempi, costi, scarti e aumentare rese, produttività ed efficienze.

Information Systems Outsourcing. Enduring themes, global challenges, and process opportunities

he notion of outsourcing – making arrangements with an external entity for the provision of goods or services to supplement or replace internal efforts – has been around for centuries. The outsourcing of information systems (IS) is however a much newer concept but one which has been growing dramatically. This book attempts to synthesize what is known about IS outsourcing by dividing the subject into three interrelated parts: (1) Traditional Information Technology Outsourcing, (2) Information Technolgy Offshoring, and (3) Business Process Outsourcing. The book should be of interest to all academics and students in the field of Information Systems as well as corporate executives and professionals who seek a more profound analysis and understanding of the underlying factors and mechanisms of outsourcing.