A Quantitative Model for Decomposing & Assessing the Value for the Customer

The research presented in this paper proposes a novel quantitative model for decomposing and assessing the Value for the Customer. The proposed approach builds on the different dimensions of the Value Network analysis proposed by Verna Allee having as background the concept of Value for the Customer proposed by Woodall. In this context, the Value for the Customer is modelled as a relationship established between the exchanged deliverables and a combination of tangible and intangible assets projected into their endogenous or exogenous dimensions. The Value Network Analysis of the deliverables exchange enables an in-depth understanding of this frontier and the implicit modelling of co-creation scenarios. The proposed Conceptual Model for Decomposing Value for the Customer combines several concepts: from the marketing area we have the concept of Value for the Customer; from the area of intellectual capital the concept of Value Network Analysis; from the collaborative networks area we have the perspective of the enterprise life cycle and the endogenous and exogenous perspectives; at last, the proposed model is supported by a mathematical formal description that stems from the area of Multi-Criteria Decision Making. The whole concept is illustrated in the context of a case study of an enterprise in the footwear industry (Pontechem). The merits of this approach seem evident from the contact with Pontechem as it provides a structured approach for the enterprises to assess the adequacy of their value proposition to the client/customer needs and how these relate to their endogenous and/or exogenous tangible or intangible assets. The proposed model, as a tool, may therefore be a useful instrument in supporting the commercialisation of new products and/or services.

HUMAN T-LYMPHOTROPIC VIRUS 1 (HTLV-1) AND HUMAN T-LYMPHOTROPIC VIRUS 2 (HTLV-2): GEOGRAPHICAL RESEARCH TRENDS AND COLLABORATION NETWORKS (1989-2012)

Publications are often used as a measure of research work success. Human T-lymphotropic virus (HTLV) type 1 and 2 are human retroviruses, which were discovered in the early 1980s, and it is estimated that 15-20 million people are infected worldwide. This article describes a bibliometric review and a coauthorship network analysis of literature on HTLV indexed in PubMed in a 24-year period. A total of 7,564 documents were retrieved, showing a decrease in the number of documents from 1996 to 2007. HTLV manuscripts were published in 1,074 journals. Japan and USA were the countries with the highest contribution in this field (61%) followed by France (8%). Production ranking changed when the number of publications was normalized by population (Dominican Republic and Japan), by gross domestic product (Guinea-Bissau and Gambia), and by gross national income per capita (Brazil and Japan). The present study has shed light on some of the defining features of scientific collaboration performed by HTLV research community, such as the existence of core researchers responsible for articulating the development of research in the area, facilitating wider collaborative relationships and the integration of new authors in the research groups.

Corporate networks in Poland: Interlocking directorates and business systems

A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics

Watershed-scale runoff routing and solute transport in a spatially aggregated hydrological framework

Dissertation submitted in partial fulfillment of the requirements for the Degree of Master of Science in Geospatial Technologies

Politicization of non-political events

Spatial analysis and social network analysis typically take into consideration social processes in specific contexts of geographical or network space. The research in political science increasingly strives to model heterogeneity and spatial dependence. To better understand and geographically model the relationship between “non-political” events, streaming data from social networks, and political climate was the primary objective of the current study. Geographic information systems (GIS) are useful tools in the organization and analysis of streaming data from social networks. In this study, geographical and statistical analysis were combined in order to define the temporal and spatial nature of the data eminating from the popular social network Twitter during the 2014 FIFA World Cup. The study spans the entire globe because Twitter’s geotagging function, the fundamental data that makes this study possible, is not limited to a geographic area. By examining the public reactions to an inherenlty non-political event, this study serves to illuminate broader questions about social behavior and spatial dependence. From a practical perspective, the analyses demonstrate how the discussion of political topics fluсtuate according to football matches. Tableau and Rapidminer, in addition to a set basic statistical methods, were applied to find patterns in the social behavior in space and time in different geographic regions. It was found some insight into the relationship between an ostensibly non-political event – the World Cup - and public opinion transmitted by social media. The methodology could serve as a prototype for future studies and guide policy makers in governmental and non-governmental organizations in gauging the public opinion in certain geographic locations.

Evolution of reputation in networks: A mean field game approach

This work models the competitive behaviour of individuals who maximize their own utility managing their network of connections with other individuals. Utility is taken as a synonym of reputation in this model. Each agent has to decide between two variables: the quality of connections and the number of connections. Hence, the reputation of an individual is a function of the number and the quality of connections within the network. On the other hand, individuals incur in a cost when they improve their network of contacts. The initial value of the quality and number of connections of each individual is distributed according to an initial (given) distribution. The competition occurs over continuous time and among a continuum of agents. A mean field game approach is adopted to solve the model, leading to an optimal trajectory for the number and quality of connections for each individual.

Evolution of coauthorship networks: worldwide scientific production on leishmaniasis

Introduction Collaboration is one of the defining features of contemporary scientific research, and it is particularly important with regard to neglected diseases that primarily affect developing countries. Methods The present study has identified publications on leishmaniasis in the Medline database from 1945 to 2010, analyzing them according to bibliometric indicators and statistics from social network analysis. Examining aspects such as scientific production, diachronic evolution, and collaboration and configuration of the research groups in the field, we have considered the different types of Leishmania studied and the institutional affiliation and nationality of the authors. Results Seven-hundred and thirty-five authors participate in 154 prominent research clusters or groups. Although the most predominant and consolidated collaborations are characterized by members from the same country studying the same type of Leishmania, there are also notable links between authors from different countries or who study different clinical strains of the disease. Brazil took the lead in this research, with numerous Brazilian researchers heading different clusters in the center of the collaboration network. Investigators from the USA, India, and European countries, such as France, Spain, the United Kingdom, and Italy, also stand out within the network. Conclusions Research should be fostered in countries such as Bangladesh, Nepal, Sudan, and Ethiopia, where there is a high prevalence of different forms of the disease but limited research development with reference authors integrated into the collaboration networks.

Psychological safety, authentic leadership and social networks : A psycho-structural approach to the study of groups

Tese de Doutoramento em Psicologia na área de especialização de Psicologia das Organizações apresentada ao ISPA - Instituto Universitário

Decisions of technology innovation: the role of indicators

This work presents research conducted to understand the role of indicators in decisions of technology innovation. A gap was detected in the literature of innovation and technology assessment about the use and influence of indicators in this type of decision. It was important to address this gap because indicators are often frequent elements of innovation and technology assessment studies. The research was designed to determine the extent of the use and influence of indicators in decisions of technology innovation, to characterize the role of indicators in these decisions, and to understand how indicators are used in these decisions. The latter involved the test of four possible explanatory factors: the type and phase of decision, and the context and process of construction of evidence. Furthermore, it focused on three Portuguese innovation groups: public researchers, business R&D&I leaders and policymakers. The research used a combination of methods to collect quantitative and qualitative information, such as surveys, case studies and social network analysis. This research concluded that the use of indicators is different from their influence in decisions of technology innovation. In fact, there is a high use of indicators in these decisions, but lower and differentiated differences in their influence in each innovation group. This suggests that political-behavioural methods are also involved in the decisions to different degrees. The main social influences in the decisions came mostly from hierarchies, knowledge-based contacts and users. Furthermore, the research established that indicators played mostly symbolic roles in decisions of policymakers and business R&D&I leaders, although their role with researchers was more differentiated. Indicators were also described as helpful instruments to conduct a reasonable interpretation of data and to balance options in innovation and technology assessments studies, in particular when contextualised, described in detail and with discussion upon the options made. Results suggest that there are four main explanatory factors for the role of indicators in these decisions: First, the type of decision appears to be a factor to consider when explaining the role of indicators. In fact, each type of decision had different influences on the way indicators are used, and each type of decision used different types of indicators. Results for policy-making were particularly different from decisions of acquisition and development of products/technology. Second, the phase of the decision can help to understand the role indicators play in these decisions. Results distinguished between two phases detected in all decisions – before and after the decision – as well as two other phases that can be used to complement the decision process and where indicators can be involved. Third, the context of decision is an important factor to consider when explaining the way indicators are taken into consideration in policy decisions. In fact, the role of indicators can be influenced by the particular context of the decision maker, in which all types of evidence can be selected or downplayed. More importantly, the use of persuasive analytical evidence appears to be related with the dispute existent in the policy context. Fourth and last, the process of construction of evidence is a factor to consider when explaining the way indicators are involved in these decisions. In fact, indicators and other evidence were brought to the decision processes according to their availability and capacity to support the different arguments and interests of the actors and stakeholders. In one case, an indicator lost much persuasion strength with the controversies that it went through during the decision process. Therefore, it can be argued that the use of indicators is high but not very influential; their role is mostly symbolic to policymakers and business decisions, but varies among researchers. The role of indicators in these decisions depends on the type and phase of the decision and the context and process of construction of evidence. The latter two are related to the particular context of each decision maker, the existence of elements of dispute and controversies that influence the way indicators are introduced in the decision-making process.

Good vibrations

The work reported in this thesis addresses the research question of when and how positive psychological states impact positive behavior and positive organizational development. We present two theoretical essays and three empirical studies to find possible answers to this question and we use a multitude of methodologies with different epistemological assumptions, including quantitative correlation analysis, social network analysis and qualitative grounded theory analysis. In the whole, our work shows that positive psychological states are fundamental to promote individual and organizational higher-levels of performance and well-being. It also points that the capability to induce positive psychological states in others (an “alter-positive” approach) is a powerful way to develop outstanding individuals and organizations. In a broader sense, it stresses the need to promote good vibrations as a fundamental route to create a better world.

From perfect strangers to research partners: a study of relationships, resource sharing and perceived benefits within R&D cooperation networks

Doctoral thesis in Marketing and Strategy.

Coordinación socio-política. Redes de influencia y estructuras de poder en CórdobaSocio-political coordination. Influence Networks and power structures in Córdoba.

Los mecanismos de producción y reproducción de la influencia política es una importante área de estudio de la ciencia política en las últimas décadas. En la misma se han disputado diferentes teorías, desde las que plantean la influencia predominante de grupos de poder y sectores corporativos tanto en las decisiones del estado como en las no decisiones, hasta los que plantean que existe la puja de diferentes intereses dentro del Estado pero que no existe ningún grupo predominante. El análisis de redes (network analysis) permite estudiar este objeto mediante la observación de la estructura de relaciones de los actores influyentes dentro de la política provincial. En esta area de estudio, este proyecto propone estudiar de qué manera se produce y reproduce la influencia política en la Provincia de Córdoba.Las hipótesis que plantea el proyecto son las siguientes: H1- La estructura del poder socio-político provincial adquiere una configuración reticular en la que existe un núcleo de actores que representan intereses tradicionales organizados y permite un escaso acceso de nuevas organizaciones que defienden intereses sociales difusos. H2- En el proceso de influencia sociopolítica provincial operan mecanismos de influencia interpersonales directos e indirectos (Brokerage) que permiten a los actores acceder e influir en los decisores públicos. H3- En el proceso de influencia socio-política interviene una diversidad de recursos de poder que los actores utilizan para influir las políticas públicas. Para esto se propone como objetivos del proyecto los siguientes: 1- Identificar y analizar la estructura de poder e influencia que subyace a la política provincial. 2- Analizar los intereses, actores y sectores incluidos y excluidos de la estructura de influencia política. 3- Analizar los mecanismos y recursos de producción y reproducción del poder y la influencia. 4- Analizar las áreas de política del estado provincial que resultan lugar de influencia de los actores y sectores que configuran la estructura de poder socio-política. 5- Analizar el sistema de decisión colectiva (policy domain) en dos áreas de política provincial. 6- Analizar los recursos que posibilitan a los actores ejercer poder e influencia en las áreas de políticas estudiadas. Para la verificación empírica de las hipótesis se realiza un diseño de investigación que incluye el mapeo y análisis de dos tipos de redes políticas diferentes, la "red de influencia en la política provincial" y la red de influencia en un "área de políticas públicas". La reconstrucción de las redes políticas se realizará mediante entrevistas semi-estructuradas a actores sociales y políticos en un muestreo no probabilístico de tipo "bola de nieve". La investigación pretende realizar un aporte a la comprensión de la coordinación política y, en tal sentido, espera alcanzar una adecuada descripción y comprensión de los procesos de influencia y de estructuración del poder en la Provincia de Córdoba.

L'apport de la trace matérielle dans l'enquête criminelle: évaluation de la contribution des liens chimiques issus du profilage de produits stupéfiants par l'analyse des réseaux sociaux

La trace matérielle dispose d'un potentiel incomparable pour mettre en relation des indices et occupe souvent une place centrale lors du procès pénal (Ribaux et Margot, 2008). Au delà de son rôle élémentaire en tant qu'élément de preuve, la trace matérielle véhicule de nombreuses autres informations encore trop peu exploitées en matière d'investigation ou pour servir de base au renseignement criminel. C'est particulièrement le cas des liens chimiques découverts grâce au profilage physico-chimique de produits stupéfiants saisis par les autorités. Le but de ce travail est d'estimer l'apport de ces liens chimiques à la perception de la structure des réseaux criminels. Pour ce faire, nous nous appuyons sur des modèles d'analyse des réseaux sociaux (SNA, Social Network Analysis). Ces modèles sont toujours plus utilisés pour traiter des affaires qui relèvent de la criminalité organisée, notamment pour comprendre la structure et la dynamique de ces réseaux d'acteurs. L'analyse des réseaux sociaux (SNA) procède par le calcul de différents indicateurs pour mettre en évidence des éléments pertinents de leur structure et leurs acteurs clés. Par exemple, l'identification des vulnérabilités de l'organisation et des mécanismes mis en place par les acteurs pourra orienter les actions policières. Cette recherche se base sur une enquête concernant un réseau international de trafic de produits stupéfiants. En plus des autres informations d'enquête traditionnellement disponibles, des liens chimiques ont été mis en évidence par le profilage de l'héroïne saisie à différents endroits et périodes, puis utilisés par les enquêteurs. Cette recherche consiste à utiliser les indicateurs SNA pour évaluer l'influence de ces liens chimiques sur la structure de ce réseau construit à partir des autres indices. Les premiers résultats montrent que les liens chimiques sont cohérents avec les autres types de relations, et qu'ils tendent, à eux seuls, à mettre en évidence les positions centrales de certains acteurs clés. De plus, l'intégration de ces liens renforce les centralités de certains acteurs et permet ainsi de les considérer de manière plus centrale qu'ils ne l'étaient auparavant. Enfin, ces premiers résultats laissent entrevoir des perspectives intéressantes notamment au travers de la pondération de ces relations afin d'évaluer de manière plus globale l'apport du potentiel informatif de ce type de renseignement.

Having Your Cake and Eating It, Too: Can Regulatory Agencies Be Both Independent and Accountable?

Independent regulatory agencies (IRAs) were created in various sectors and on different governmental levels to implement liberalization policies. This paper investigates the link between IRAs' independence, which is said to promote regulatory credibility and the use of technical expertise, and their accountability, which is related to the need for controlling and legitimizing independent regulators. The literature on the regulatory state anticipates a positive relation between the independence and accountability of IRAs, but systematic empirical evidence is still lacking. To tackle this question, this paper measures and compares the independence and the accountability of IRAs in three differentially liberalized sectors in Switzerland (telecommunications, electricity and railways). With the application of Social Network Analysis, this piece of research shows that IRAs can be de facto independent and accountable at the same time, but the two features do not necessarily co-evolve in the same direction.

Creación de una web de gestión de álbumesfotográficos utilizando tecnología Java EE

El present treball de fi de carrera es planteja en base a l'anàlisi, planificació i desenvolupament d'una aplicació web basada en el model Java EE i que permetrà als usuaris del sistema la creació de col leccions digitals de fotografies.