Benefícios e dificuldades na adoção de um sistema de gestão da qualidade no Rio Grande do Norte

Taking competitive advantage or satisfy the client are the reasons why companies have been implementing a Quality Management System (QMS). It brings benefits such as the improvement in the processes, products and services; an enhancement in the image of the company (marketing) and satisfaction of the clients. As a whole, this paper aims to evaluate the results obtained from the implementation of the QMS in the certified companies in the ISO 9001 standard, contained in the database of INMETRO, of the Rio Grande do Norte State (RN). In order to achieve the goals, a bibliographical research about the theme quality management system was made and, subsequently a survey was made with the managers of the certified companies in RN, using the online questionnaire. Out of 27 companies that have the certificate in Rio Grande do Norte, 21 responded the data collection instrument. The data analysis was made through techniques of descriptive and multivariate statistics: cluster analysis. The research instrument used contained 20 questions that address the main theme of this dissertation. Using the cluster analysis, four groupings that possessed similarities concerning the survey answers were found. This analysis allowed us to conclude that the QMS boosts significant improvements in the organizations, such as: quality in the reputation of the company and sales increase. On the other hand, it allowed us to identify as main difficulties: the dissemination of the quality culture, lack of commitment of the whole organization and the resistance of the workers

Custos e benefícios de um programa de exercício aeróbios na doença pulmonar obstrutica crônica: ensaio cliníco aleatório controlado

Pulmonary Rehabilitation, especially due to aerobic exercise, positive impact in reducing morbidity/mortality of patients with COPD, however the economic impact with costs of implementing simple programs of aerobic exercise are scarce. This is a blind randomized clinical trials, which aimed to evaluate the costs and benefits of a simple program of aerobic exercise in individuals with COPD, considering the financial costs of the Public Health System and its secondary endpoints. We evaluated lung function, the distance walked during six minutes of walking, the respiratory and peripheral muscle strength, quality of life related to health (QLRH), body composition and level of activity of daily living (ADL) before and after eight weeks of an aerobic exercise program consisting of educational guidance for both groups, control and intervention and supervised walks to the intervention group. The health costs generated in both groups were calculated following table Brazilian Public Health System. The sample consisted of forty patients, two being excluded in the initial phase of desaturation during the walk test six minutes. Were randomized into control and intervention group thirty-eight patients, three were excluded from the control group and one was excluded from the intervention group. At the end, thirty-four COPD comprised the sample, 16 in the control group and 18 in the intervention group (FEV1: 50.9 ± 14% pred and FEV1: 56 ± 0.5% pred, respectively). After for intervention, the intervention group showed improvement in meters walked, the sensation of dyspnea and fatigue at work, BODE index (p <0.01) in QLRH, ADL level (p <0.001) as well as increased strength lower limbs (p <0.05). The final cost of the program for the intervention group was R $ 148.75, including: assessments, hiking supervised by a physiotherapist and reassessments. No patient had exacerbation of IG, while 2 patients in the CG exacerbated, generating an average individual cost of R $ 689.15. The aerobic exercises in the form of walking showed significant clinical benefits and economic feasibility of its implementation, due to low cost and easy accessibility for patients, allowing them to add their daily practice of aerobic exercises

Avaliação econômica dos incentivos fiscais e financeiros: uma análise das empresas industriais têxteis localizadas no Rio Grande do Norte, no período de 1999 a 2003

This study has as main objective to verify the effect of the tax and financial incentives granted by the brazilian states, specially in the reduction of ICMS on the investment decision of the entities, which in the last years led to the companies to decide new projects in based on the region that presented the better infrastructure beyond lesser tributary expense. For in such was made an economic valuation of the companies with focus in the beneficiary s optics using an adaptation of the Discounted Cash Flow method to measure the impact of the tax incentives in the value of the companies, this study selected the textile industry segment located in the State of Rio Grande do Norte, Brazil. The results indicated that such incentives created addition in the value of the companies, however the inexistence of incentives would not be enough to a negative decision of investment in the Rio Grande do Norte. The smallest difference between the value with and without incentive observed was 8.9%, and the biggest 31.7%, and the average of value aggregation with the tax incentives represented 18.9%

Benefícios econômicos agregados às propriedades urbanas pelas paisagens naturais

Amenities value provided by green areas, sea, river and natural landscapes are hardly perceived and incorporated on urban planning and development. In this work, distance and view to protected and non-protected green areas, sea and river were evaluated as to how they increase the housing prices in Natal. Hedonic pricing methods were used with linear models to estimate the marginal implicit value of environmental, residential and neighborhood features. Results on Chapter 1 demonstrate the view to the sea and protected natural areas were largely capitalized on housing prices, while non-protected natural areas didn t display such effect. Housing prices also increase when close to the sea or to parks entrance. However, housing prices fall when houses are near non-protected natural areas. When estates with sea view were excluded, the protected natural areas view and a longer distance to non-protected natural areas increased dwelling prices. Results on Chapter 2 point the sea view as an hedonic variable the contributes strongly to the property selling prices, even though not always as the greatest contributor; furthermore, the property proximity to Dunas Park or City of the Park entrance increases its price, as does closeness to Dunas Park, view to City of the Park or Dunas Park. On the other hand, selling prices diminish if properties are close to City of the Park or Morro do Careca. Results on this study confirm the hedonic pricing methods is an important intrument, capable of revealing to popullation the importance of enviromental amenities and can be used by public managers for creating public policies for conservation and restoration projects

Benefícios e dificuldades da gestão ambiental com base na ISO 14001 em empresas industriais de São Paulo

O principal objetivo deste trabalho é verificar, por meio de uma pesquisa tipo survey, os benefícios e as dificuldades da adoção de Sistemas de Gestão Ambiental ISO 14001 em empresas industriais do Estado de São Paulo. Para tal, um questionário foi enviado para 194 empresas constantes da base de dados do INMETRO (Instituto Nacional de Metrologia, Normalização e Qualidade Industrial) e respondido por 69 delas, representando uma taxa de retorno de 35,36%. Duas hipóteses foram estabelecidas para realização do estudo: uma enunciando os potenciais benefícios e outra as dificuldades da gestão ambiental com base na norma NBR ISO 14001. Estas hipóteses foram parcialmente comprovadas. O artigo está estruturado da seguinte forma: introdução, sistema de gestão ambiental, norma NBR ISO 14001, método de pesquisa, apresentação e análise dos resultados, conclusão e referências bibliográficas.

Desempenho operacional e ambiental de unidades de reciclagem e disposição final de resíduos sólidos domésticos financiadas pelo ICMS Ecológico de Minas Gerais

Este estudo avalia sistemas de reciclagem e de disposição de resíduos sólidos domésticos que possuem incentivos fiscais definidos pela Lei Estadual nº 13.803/2000 de Minas Gerais. A pesquisa foi desenvolvida por análise de documentação de licenciamento ambiental de aterros sanitários e usinas de reciclagem e compostagem de resíduos financiados pela referida Lei e por visitas às unidades sanitárias, sendo usados os instrumentos metodológicos da agência ambiental do Estado de São Paulo (CETESB) que avaliam as condições de instalação e operação desses tipos de empreendimentos. do estudo, constatou-se que o incentivo de Minas Gerais, definido pela Lei do ICMS Ecológico, traz importantes benefícios ambientais aos municípios, embora ainda seja reduzido o número dos contemplados por esse fomento à gestão dos resíduos sólidos urbanos. Conclui-se, também, que algumas das unidades estudadas apresentam problemas de natureza ambiental e operacional.

Ampolas de Vidro: Riscos e Benefícios

Background and objectives: Glass ampoules have been widely used in packaging injection drugs. Glass has important characteristics that allow it to be widely used in fabrication of recipients for drugs and other sterile substances. However, contamination of solutions with glass microparticles on breaking open glass ampoules, the presence of metals, percutaneous injury, and biological contamination justify the need of educational materials to orient the manipulation of ampoules. Contents: Glass microparticles generated in the snap-opening of ampoules, as well as metals that contaminate their contents can be aspirated and injected through several routes. Exogenous contaminations by glass and metals can reach several sites in the organism. They trigger organic reactions that may give rise to injuries. Opening ampoules can expose professionals to the risk of percutaneous injuries. These lesions increase the biological risk as they are the gateway for viruses and bacteria. Ampoules opening systems (VIBRAC and OPC) have been developed to reduce the incidence of such accidents. Alternative materials to glass may represent an interesting strategy to increase safety. The use of prefilled syringes may represent an evolution regarding safety. Conclusions: Team training and information provided by the pharmaceutical industry on the use of ampoules are fundamental in the prophylaxis of accidents and contaminations. The search for safer materials to replace glass is also important. © 2011 Elsevier Editora Ltda.

Descentralização fiscal, políticas sociais e transferência de renda no Brasil

Incluye Bibliografía

Transferências fiscais intergovernamentais no Brasil: avaliaçao das transferências federais, com ênfase no sistema único de saúde

Incluye Bibliografía

Reformas das instituições fiscais: reflexões sobre o caso do Brasil

Incluye Bibliografía

A política de redistribuição de renda por meio da transparência de benefícios monetários: uma análise do programa renda cidadã de Ourinhos da ótica dos beneficiários

Pós-graduação em Ciências Sociais - FFC

Um estudo sobre os benefícios e dificuldades da gestão ambiental com base na Norma ISO 14001 em empresas industriais

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

A coleta seletiva de lixo no município de Santa Gertrudes/SP e seus benefícios socioeconômicos e ambientais

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

O pólo calçadista de Itapetinga (BA): um estudo das relações produtivas e dos aspectos políticos do espaço industrial

Pós-graduação em Geografia - IGCE