Tahko Pihkalan kokoelma

Prof. Lauri Pihkalan testamentin perusteella Jyväskylän yliopiston kirjastolle luovutettu kokoelma koti- ja ulkomaista urheilukirjallisuutta 1800-luvun loppupuolelta 1970-luvulle. Sisältää urheilua ja ruumiinkulttuuria käsittelevän kirjallisuuden lisäksi poliittista historiaa, sotalaitosta ja naisliikettä koskevaa kirjallisuutta sekä ainutlaatuisen Amerikka-kokoelman. Kirjoissa näkyy Pihkalan lukutavat ja merkinnät.

Customer-Related Internal Communication in a Global Matrix Organization

The objective of the thesis was to explore the nature and characteristics of customer-related internal communication in a global industrial matrix organization during a specific customer relationship, and how it could be improved. The theoretical part of the study views the field of the concepts of intra-organizational information and knowledge sharing. The theoretical part also views the internal communications influences to customer relationships, its problematic, and the suggestions to improve internal communication in literature. The empirical part of the study was conducted with the Content Analysis and the Social Network Analysis as research methods. The data was collected by interviews and a questionnaire. Internal communication was observed first generally within the organization from the point of view of a certain business, and secondly, during a specific customer relationship at personal level and at departmental level. The results of the study describe the nature and characteristics of internal communication in the organization. The results give 13 suggestions for improving internal communication in the organization. Although the study has been done in one specific organization, it also offers insights for other organizations as well as managers to improve their internal communication.

Koulutuksella arvostusta vanhustyöhön?

Artikkelissa tarkastellaan kahden Aktivoiva vanhustyö -erikoistumisopintoihin osallistuneen terveysalan työntekijän kokemuksia koulutuksestaan