949 resultados para Social Psychology Department
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Microfilm-xerography reprint. Ann Arbor, Mich., University Microfilms, 1975.
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Mode of access: Internet.
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Mode of access: Internet.
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"This present study, while it started out to be a revision [of Social institutions, 1929] is essentially a new presentation."--Pref.
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Human Services plan as mandated in Public Act 79-1035.
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Tr. of La revolution francaise et la psychologie des revolutions.
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Mode of access: Internet.
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Mode of access: Internet.
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Published also as thesis (PH.D.) Columbia University, 1920.
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Prepared for the Employment and Training Administration, U.S. Department of Labor, under Research and Development Grant No. 91-48-78-39.
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"January 20, 1984."
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Thesis (PH. D.)-Columbia university.
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Photocopy. Springfield, Va. : National Technical Information Service, U.S. Dept. of Commerce, 1971.
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There is considerable evidence that environmental variables can substantially influence consumer behavior in service settings (cf. Turley and Milliman, 2000). However, research to date has focused on the effects of the physical elements (‘atmospherics’), with the social aspects (customers and service providers) of the environment largely ignored. First, we provide a review of the extant literature drawing on four major streams of research from (1) previous marketing (servicescapes); (2) environmental psychology (approach–avoidance theory, behavior setting theory); (3) social psychology (social facilitation theory); and (4) organizational behavior (affective events theory). Second, we present a new conceptual model, the ‘Social-servicescape’. In this paper we argue that the social environment and purchase occasion dictates the desired social density which influences customers’ affective and cognitive responses, including repurchase intentions. Furthermore, we argue that customers play a key role in influencing the emotions of others either positively or negatively, and this largely determines whether they intend to return to the service setting. Implications of this conceptual model for theory and practice are discussed.
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The historical development, metatheoretical background, and current state of the social identity perspective in social psychology are described. Although originally, an analysis mainly of intergroup relations between large-scale social categories, and more recently an analysis with a strong social cognitive emphasis, this article shows that the social identity perspective is intended to be a general analysis of group membership and group processes. It focuses on the generative relationship between collective self-conception and group phenomena. To demonstrate the relevance of the social identity perspective to small groups, the article describes social identity research in a number of areas: differentiation within groups; leadership; deviance; group decision making; organizations; computer mediated communication; mobilization, collective action, and social loafing; and group culture. These art the areas in which most work has been done and which arc therefore best placed for further developments in the near future.