A legislator's guide to Iowa Public Employees' Retirement System : important information for IPERS' plan sponsors.

A guide to IPERS programs and services for Iowa state legislators.

What do Sports Sponsors Really Want? The effects of service quality, service value and customer satisfaction on behavioral intentions in sports sponsorship context

The aim of this Master’s thesis was to study the antecedents of customer satisfaction and behavioral intentions and their relative relationships in the sports sponsorship context. The possible antecedents under investigation in the current research are service value and service quality. As the academic background in the sports sponsorship literature is still rather modest there was a need for further empirical testing. The theoretical part of the research builds on the existing services marketing literature with sports sponsorship and business-to-business contexts in mind. The empirical study focused on the case company Liiga-SaiPa Oy. The data for the empirical analysis was collected via quantitative online survey. The total sample consisted of 357 the case company’s business customers and a total of 80 usable responses were collected. The data was analyzed by using statistical analysis software, SPSS. According to the results of the empirical analysis the most important antecedent of behavioral intentions in the underlying context is customer satisfaction. Also service value was found to have a direct and positive relationship with behavioral intentions. Moreover no indirect relationships through satisfaction were found between service quality and service value and behavioral intentions. However both constructs of service value and service quality were diagnosed to have a direct and positive effect on customer satisfaction. Service quality was also found to be a direct antecedent of service value with other service value benefits. However a contradicting finding with the current literature was, that service value sacrifices were not found to have a significant relationship with overall service value perceptions.

Guidance for study sponsors and Study Advisory Groups.

Cover title.

VISTA handbook for volunteers and sponsors.

Includes index.

ABC's of publicity : VISTA sponsors.

Mode of access: Internet.

Orientation & processing development advance loans : financial assistance available to not-for-profit-sponsors of federally-insured housing.

"May 1972."

Starting a small business incubator : a handbook for sponsors and developers.

"November, 1985."

The student council in the secondary school; a handbook for student councils and their sponsors.

"A complete revision of the October, 1944, issue of the Bulletin [of the National Association of Secondary-School Principals]"

Food assistance : readmitting private nonprofit sponsors into the Summer Food Service Program : report to Congressional requestors /

Cover title.

CETA and rural areas : an assessment of the implementation of balance of state prime sponsors of the Comprehensive employment and training act of 1973 in rural America.

Includes bibliographical references.

Employment and training programs for offenders : a guide for prime sponsors under the Comprehensive employment and training act of 1973 /

Title on inside leaf: Technical assistance guide for offender programs.

Family names of the plant kingdom. Sponsors: the New York Botanical Garden ... [and] the Connecticut Agricultural Experiment Station.

Mode of access: Internet.