The effects of Australian tall poppy attitudes on American value based leadership theory

A survey study of twenty-two Australian CEOs and their subordinates assessed relationships between Australian leader motives, Australian value based leader behaviour, subordinate tall poppy attitudes and subordinate commitment, effectiveness, motivation and satisfaction (CEMS). On the whole, the results showed general support for value based leadership processes. Subsequent regression analyses of the second main component of Value Based Leadership Theory, value based leader behaviour, revealed that the collectivistic, inspirational, integrity and visionary behaviour sub-scales of the construct were positively related with subordinate CEMS. Although the hypothesis that subordinate tall poppy attitudes would moderate value based leadership processes was not clearly supported, subsequent regression analyses found that subordinate tall poppy attitudes were negatively related with perceptions of value based leader behaviour and CEMS. These findings suggest complex relationships between the three constructs, and the proposed model for the Australian context is accordingly amended. Overall, the research supports the need to consider cultural-specific attitudes in management development.

Modernizing human resource management : the importance of values-based leadership in the Canadian federal public service /

Over the past several decades, many theories have been advanced as to why efforts to reform the public service have met with only limited success. Clearly, the role of leadership with respect to reform must be examined, since successful organizational leaders should be extremely accomplished in the promotion and protection of the values that underlie decision-making. The issue of effective leadership is particularly significant for the future of the public service of Canada. Large numbers of public servants in the executive ranks are due to retire within the next five years. Given their central role, it is vital that there be enough dedicated and committed public servants to staff future vacancies. It is also essential that future public service leaders possess the competencies and values associated with a world-class public service and, a new type of public organization. Related to this point is the importance of people-management skills. People management in the public service is an issue that has historically faced - and will continue to face - major challenges with respect to recruiting and retaining the leaders it requires for its continued success. It is imperative that the public service not only be revitalized and be seen as an employer of choice, but also that the process by which it accomplishes this goal - the practice of human resource management - be modernized. To achieve the flexibility needed to remain effective, the public service requires the kind ofleadership that supports new public service values such as innovation and which emphasizes a "people- first" approach. This thesis examines the kind of public service leadership needed to modernize the human resource management regime in the federal public service. A historical examination of public service values is presented to help determine the values that are important for public service leaders with respect to modernizing human resource management. Since replenishing the 2 ranks of public service leaders is crucial to ensure the quality of service to Canadians, leadership that supports career planning will be a major focus of this paper. In addition, this thesis demonstrates that while traditional public service values continue to endure, innovative leaders must effectively reconcile new public service values with traditional values in order to increase the possibilities for successful reform as well as achieve business objectives. Much of the thesis is devoted to explaining the crucial role of post-bureaucratic leadership to successful reform. One of the major findings of the thesis is that leaders who demonstrate a blending of new public service values and traditional values are critical to creating effective employment relationships, which are key to modernizing human resource management in the federal public service. It will be apparent that public service leaders must ensure that an appropriate accountability framework is in place before embarking on reform. However, leaders who support new public service values such as innovation and empowerment and who emphasize the importance of people are essential to successful reform.

Opening ILT blackbox: Exploring recognition-based leadership perceptions with conjoint analysis

Although research on Implicit Leadership Theories (ILT) has put great effort on determining what attributes define a leader prototype, little attention has been given to understanding the relative importance of each of these attributes in the categorization process by followers. Knowing that recognition-based leadership perceptions are the result of the match between followers’ ILTs and the perceived attributes in their actual leaders, understanding how specific prototypical leader attributes impact this impression formation process is particularly relevant. In this study, we draw upon socio-cognitive theories to explore how followers cognitively process the information about a leader’s attributes. By using Conjoint Analysis (CA), a technique that allows us to measure an individual’s trade-offs when making choices about multi-attributed options, we conducted a series of 4 studies with a total of 879 participants. Our results demonstrate that attributes’ importance for individuals’ leadership perceptions formation is rather heterogeneous, and that some attributes can enhance or spoil the importance of other prototypical attributes. Finally, by manipulating the leadership domain, we show that the weighting pattern of attributes is context dependent, as suggested by the connectionist approach to leadership categorization. Our findings also demonstrate that Conjoint Analysis can be a valuable tool for ILT research.

Positive psychology approaches to public services leadership: An introduction to strengths-based leadership

To readers of the popular press, the words ‘positive psychology’ may conjure up images of happiness gurus and people having their feet massaged, their heads resting peacefully on pink, fluffy clouds. But in this article, our aim is to demonstrate how the new science of positive psychology speaks powerfully to - and has much to contribute to - the development of leadership and the practices and processes of organisations, whether in the public or private sectors. Much of our work is concerned with the applications of this new field, and particularly with building strengths-based organisations. A key pillar of this work is around enabling strengths-based leadership, and provides our focus for this article.

A social identity theory of leadership

A social identity theory of leadership is described that views leadership as a group process generated by social categorization and prototype-based depersonalization processes associated with social identity. Group identification, as self-categorization, constructs an intragroup prototypicality gradient that invests the most prototypical member with the appearance of having influence; the appearance arises because members cognitively and behaviorally conform to the prototype. The appearance of influence becomes a reality through depersonalized social attraction processes that make followers agree and comply with the leader's ideas and suggestions. Consensual social attraction also imbues the leader with apparent status and creates a status-based structural differentiation within the group into leader(s) and followers, which has characteristics of unequal status intergroup relations. In addition, a fundamental attribution process constructs a charismatic leadership personality for the leader, which further empowers the leader and sharpens the leader-follower status differential. Empirical support for the theory is reviewed and a range of implications discussed, including intergroup dimensions, uncertainty reduction and extremism, power, and pitfalls of prototype-based leadership.

A contingency framework for information systems development

This research concerns information systems and information systems development. The thesis describes an approach to information systems development called Multiview. This is a methodology which seeks to combine the strengths of a number of different, existing approaches in a coherent manner. Many of these approaches are radically different in terms of concepts, philosophy, assumptions, methods, techniques and tools. Three case studies are described presenting Multiview 'in action'. The first is used mainly to expose the strengths and weaknesses of an early version of the approach discussed in the thesis. Tools and techniques are described in the thesis which aim to strengthen the approach. Two further case studies are presented to illustrate the use of this second version of Multiview. This is not put forward as an 'ideal methodology' and the case studies expose some of the difficulties and practical problems of information systems work and the use of the methodology. A more contingency based approach to information systems development is advocated using Multiview as a framework rather than a prescriptive tool. Each information systems project and the use of the framework is unique, contingent on the particular problem situation. The skills of different analysts, the backgrounds of users and the situations in which they are constrained to work have always to be taken into account in any project. The realities of the situation will cause departure from the 'ideal methodology' in order to allow for the exigencies of the real world. Multiview can therefore be said to be an approach used to explore the application area in order to develop an information system.

Liderança virtuosa, comprometimento organizacional e desempenho individual

Num mundo hipercompetitivo, a afirmação da virtuosidade tem enfrentado consideráveis resistências, sendo mesmo considerada como sinónimo de fraqueza ou ingenuidade. Todavia, e perante evidências dos potenciais perigos do exercício da liderança desprovido de valores, ética e moralidade, elevam-se as vozes em defesa de uma liderança virtuosa, capaz de aportar contributos significativamente positivos às organizações e seus colaboradores. Partindo desta premissa, esta investigação teve como objetivo analisar, com base nas perceções dos liderados, o impacto da liderança virtuosa no comprometimento organizacional, assim como o contributo deste último no desempenho individual. Sustentados numa metodologia quantitativa, inquirimos, numa primeira fase, 113 liderados provenientes de organizações localizadas no território português, com vista a apurar quais as virtudes que mais valorizavam num líder. Os dados para o teste de hipóteses foram recolhidos através da aplicação de uma bateria de testes junto de 351 liderados, também a exercer funções em organizações a operar em Portugal. Os resultados sugerem que as perceções dos liderados em torno de três dimensões de virtuosidade da liderança (liderança baseada em valores, perseverança e maturidade) contribuem para o comprometimento organizacional, sobretudo nas suas vertentes afetiva e normativa e, que este último, por sua vez, é capaz de influenciar positivamente o desempenho individual.

Arvojen integrointi johtamiseen - case Engel

Tutkimuksen tavoitteena on selvittää kuinka Engel-Yhtymässä arvot on liitetty johtamiseen. Keskeinen kysymys on: kuinka arvot ovat integroitu yrityksen nykyiseen johtamisjärjestelmään. Arvoja ei käsitellä irrallisena asiana, vaan liitettyinä yhteen organisaatiokulttuuriin ja johtamiseen. Tutkimus tukee arvojen merkityksen tärkeyttä osana Engelin hyvää liiketaloudellista menestystä viime vuosina. Tutkimuksen empiirinen osuus koostuu pääasiassa vuoden 2003 Arvomittari-henkilöstökyselystä ja kyselyn tulosten havainnoista. Tutkimuksessa haetaan vastauksia henkilöstön näkökulmasta strategian sisäistämiseen engeliläisten päivittäisessä työskentelyssä. Kuinka arvot on sisäistetty ja kuinka ne näkyvät arkipäivässä? Mitkä asiat estävät arvojen toteutumista ja ovatko arvot omistajien, johdon vai koko henkilöstön arvoja? Tutkimuksen tuloksia analysoidaan valitun viitekehyksen pohjalta, metodina kvalitatiivinen analyysi. Sen muodostaa ensisijaisesti Daniel Denisonin 2003 esittämä malli. Denisonin mallin mukaan tavoitteena on tarjota arvojen integroinnille eri näkökulmia. Johtopäätöksenä on kuitenkin selkeä liiketaloudellisen tuloksen parantuminen arvojohtaminen merkityksen myötä.

Arvojohtaminen ja omistajalähtöinen johtaminen eettisessä tarkastelussa

Liikkeenjohdollisten oppien tekstit välittävät uusien johtamiskäytäntöjen ja oivallustensa lisäksi lukijoilleen myös niitä arvoja ja etiikkakäsityksiä, joille uudet opit pohjautuvat. Koska tällaisen kirjallisuuden kuluttajat ovat usein yritysten päätöstentekijöitä, näiden näkemysten vaikutuspiiri saattaa olla hyvinkin laaja. Tämän tutkimuksen tavoitteena on selvittää kahden viimeaikaisen liikkeenjohdollisen opin eettisiä taustoja. Arvojohtaminen on johtamisoppi, jonka mukaan yrityksen tulee määrittää omat arvonsa, joiden normittamisen avulla yritystä voidaan johtaa. Arvojohtamisessa arvot nähdään ensisijaisesti välineinä, ja yrityksen johto asetetaan keskeisimmäksi oikean ja väärän määrittäjäksi. Omistajalähtöinen johtaminen puolestaan perustuu väitteelle, että yrityksen toimien oikeellisuutta voidaan mitata niiden omistajille tuottamalla varallisuudella. Finanssikapitalismin lailla se uskoo vakaasti markkinoiden itsesäätelyyn ja yksilön omaan kykyyn tehdä kypsiä ja eettisiä valintoja.

Pienten osakeyhtiöiden verosuunnittelu - empiirinen tutkimus

Tutkimuksen aiheeksi valittiin pienten osakeyhtiöiden verosuunnittelu. Tutkimuksen teoreettinen viitekehys perustui aiempaan laskentatoimen empiiriseen verotutkimukseen sekä laskentatoimen kontingenssiteoreettiseen pk-yritystutkimukseen. Tutkimusaineistoa kerättiin kyselytutkimuksella sekä tilinpaatostietokannasta Voitto+. Kyselytutkimukseen valittiin satunnaisotannalla osakeyhtiötä Etelä Suomen läänistä, joiden liikevaihto oli välillä 1 10 milj. euroa. Kyselytutkimukseen vastasi 216 yritystä, jolloin vastausprosentiksi saatiin 21,3. Kerättyä tutkimusaineistoa analysoitiin kvantitatiivisin menetelmin. Pääasiallisina analysointimenetelminä käytettiin pääkomponentti-, klusteri- ja regressioanalyysiä. Tutkimuksen tavoitteeksi asetettiin kokonaiskuvan muodostaminen pienten osakeyhtiöiden verosuunnittelusta, verosuunnittelun asemointi osaksi yrityksen taloushallintoa sekä yritysten erilaisia verosuunnittelustrategioita selittävien tekijöiden tunnistaminen. Tutkimusaineistosta kyettiin tunnistamaan pääkomponenttianalyysillä neljä erilaista verosuunnitteluorientaatiota: valistunut, resursseja panostava, veroa minimoiva sekä vastuuta ulkoistava. Verosuunnitteluorientaatioita kuvaavien muuttujien avulla yritykset jaettiin klusterianalyysilla neljään ryhmään. Yritykset nimettiin ryhmien luonteidensa mukaisesti verosuunnittelun osalta vastuun ulkoistajiksi, veron minimoijiksi, veroneutraaleiksi sekä valistuneiksi. Verosuunnitteluvastuuta ulkoistavien yritysten ryhmään kuului n. 57 % kyselyyn vastanneista yrityksistä. Tulos osoittaa sen, että yritykset ovat verosuunnittelun osalta paljolti riippuvaisia taloushallinnon sidosryhmistä, tilitoimistoista sekä tilintarkastajista. Tulosta voidaan tulkita myös niin, että taloushallinnon sidosryhmien ammattitaito verosuunnittelun osalta on keskeisessä roolissa, kun arvioidaan, miten yritysten välinen tasapuolisuus verotuksen osalta käytännössä toteutuu. Yritysten erilaisia verosuunnitteluorientaatioita, jotka kuvasivat yritysten verosuunnittelustrategioita, ei kyetty kvantitatiivisilla analyyseilla selittämään samoilla muuttujilla kuin yritysten erilaisia johdon laskentatoimen käytänteitä. Tätä havaintoa tulkittiin siten, että vaikka verosuunnittelu on selkeästi osa yrityksen taloushallintoa, sen asema ei ole johdon laskentatoimen käytänteiden tavoin taloushallinnon ytimessä. Tutkimuksessa kyettiin tuottamaan tuloksia, jotka kontribuoivat aiempia laskentatoimen empiirisiä verotutkimuksia, ja joilla on uutuusarvoa käytännön toimijoiden näkökulmasta.

Liderazgo e innovación dentro del sistema de negocio. Estudio de caso de la campaña AmeriTel en Teleperformance Colombia

Uno de los retos más complejos que enfrentan los líderes de las empresas es obtener resultados que las hagan perdurables a lo largo del tiempo. Usualmente, la innovación es vista como una estrategia para mejorar los resultados a corto plazo y el liderazgo como habilitador de su implementación. Sin embargo, la innovación también puede ser vista como parte central del sistema de negocio, y las prácticas del liderazgo como facilitadores que permitan mejorar los resultados no sólo a corto, sino también a mediano y largo plazo. Con base en lo anterior, se realizó un estudio de caso en la campaña de AmeriTel en Teleperformance Colombia para analizar la asociación que tiene el liderazgo y la innovación con sus resultados, y cómo esta relación se refleja en la perdurabilidad de la campaña. De acuerdo a los hallazgos de la investigación, se puede observar el desempeño de una campaña que está enfocada en resultados, en cómo cambia la perspectiva y efectividad de todo el personal, pasando de la innovación de un nuevo modelo de gestión visto como estrategia, al mismo modelo visto como innovación dentro del modelo de negocio, el círculo del cambio y la aplicación de un liderazgo efectivo.

Calidad de vida laboral y liderazgo en trabajadores asistenciales y administrativos en un centro oncológico de la ciudad de Bogotá

El propósito de este estudio fue describir la Calidad de vida laboral (CVL) y el estilo de liderazgo percibido por el personal administrativo/asistencial de un centro oncológico y estimar la asociación entre ellas, considerando las características sociodemográficas. Para ello se aplicó el Cuestionario de Vida profesional [CVP-35] y el Test de Adjetivos de Pitcher [PAT]. En general, los participantes presentan una CVL satisfactoria, caracterizada principalmente por motivación intrínseca, lo cual fue más evidente en el personal asistencial. Respecto al liderazgo, se observó una percepción de ausencia de liderazgo o características poco deseables de éste, lo cual aunque no determina la CVL, si constituye un factor modulador de la misma, las variables sociodemográficas no guardaron relación con la CVL. Por último se resalta la responsabilidad social que tienen los directivos sobre bienestar de los trabajadores de la salud, y consecuentemente sobre la atención al paciente. Se discuten estos hallazgos y lo pertinente de utilizar las categorías emergentes del PAT.

Relación entre el desarrollo de sistemas de control de gestión y los recursos y capacidades caso : Teleperformance Colombia

Siguiendo un marco teórico integrado por varios autores entorno a los sistemas de control de gestión a lo largo de varias décadas, este trabajo pretende estudiar y contrastar la relación entre el desarrollo de dichos sistemas y los recursos y capacidades. Para tal fin, se desarrolló un estudio de caso en Teleperformance Colombia (TC), una empresa dedicada a prestación de servicio de tercerización de procesos o business process outsourcing. En el estudio se establecieron dos variables para evaluar el desarrollo de sistema de control de gestión: el diseño y el uso. A su vez, para cada uno de ellos, se definieron los indicadores y preguntas que permitieran realizar la observación y posterior análisis. De igual manera, se seleccionaron los recursos y capacidades más importantes para el desarrollo del negocio: innovación, aprendizaje organizacional y capital humano. Sobre estos se validó la existencia de relación con el SCG implementado en TC. La información obtenida fue analizada y contrastada a través de pruebas estadísticas ampliamente utilizadas en este tipo de estudios en las ciencias sociales. Finalmente, se analizaron seis posibles relaciones de las cuales, solamente se ratificó el relacionamiento positivo entre uso de sistema de control gestión y el recurso y capacidad capital humano. El resto de relacionamientos, refutaron los planteamientos teóricos que establecían cierta influencia de los sistemas de control de gestión sobre recursos y capacidades de innovación y aprendizaje organizacional.

Efeitos de perguntas e de histórias experimentais sobre o seguir regras

Investigando os efeitos de perguntas e de histórias de reforço contínuo sobre o seguir regra, nove estudantes universitários foram expostos a um procedimento de escolha segundo o modelo; a tarefa era apontar cada um dos três estímulos de comparação, em seqüência, na presença de um estímulo contextual. As contingências na Sessão 1 eram alteradas na Sessão 2, restabelecidas na Sessão 3 e mantidas inalteradas na Sessão 4, iniciada com a regra discrepante. Na Condição 1, não eram feitas perguntas e nas Condições 2 e 3, eram feitas perguntas. As perguntas da Condição 2 eram mais gerais do que as da 3. Apenas cinco participantes (dois da Condição 2 e os três da 3) aprenderam a tarefa e apresentaram desempenhos sensíveis às mudanças nas contingências. Destes, quatro deixaram de seguir a regra na Sessão 4. Os resultados têm implicações para o esclarecimento do papel do ambiente verbal na determinação do comportamento não-verbal.