Evidence of demonstration of personal attributes for CV preparation

This document contains a list of personal attributes which you will need to be able to demonstrate throughout your career. You will also be able to prepare for creating a CV by beginning to evidence your personal attributes and the description of the circumstances in which the attributes were demonstrated in a tabular form.

Opportunities for Achieving Competence in Personal Attributes for Personal & Professional Developments

This document lists descriptions of generic skills / personal attributes that are useful to consider in personal and professional development. It also describes some general competencies and offers some thoughts on how to create opportunities to achieve competence with a bias towards computer science & IT students. It is based on advice given by Career Destinations at the University of Southampton and other universities

Examination of the influence of personal attributes on consumer use of m-services

The rapid uptake of mobile devices has created the capacity to provide services to consumers while they are on the move, and new mobile services (m-services) are constantly emerging. In past research, personal attributes have been found to be important in the adoption and use of information and communication technology. However, little research has been conducted in the area of m-services. To explore factors influencing the use of these services, this paper examines personal attributes in terms of motivational, attitudinal and demographic characteristics. Specifically, it investigates the influence of innovativeness, self- efficacy, involvement and impulsiveness, as well as age and gender on m-services use. Data were collected from a convenience sample of 250 respondents using an online survey and a modified snowball procedure. Age and gender were quite well balanced in the sample. The multiple regression model was significant and the hypotheses relating to the positive relationship between impulsiveness, involvement and gender and m-services were supported. Findings are discussed, further implications for managers are suggested and directions for future research are proposed.

Coaching SME managers: business development or personal therapy? A mixed methods study

While a growing number of small- and medium-sized enterprises (SMEs) are making use of coaching, little is known about the impact such coaching has within this sector. This study sought to identify the factors that influence managers' decision to engage with coaching, their perceptions of the coaching ‘journey’ and the kinds of benefits accruing from coaching: organisational, personal or both. As part of a mixed methods approach, a survey tool was developed based upon a range of relevant management competencies from the UK's Management Occupational Standards and responses analysed using importance-performance analysis, an approach first used in the marketing sector to evaluate customer satisfaction. Results indicate that coaching had a significant impact on personal attributes such as ‘Managing Self-Cognition’ and ‘Managing Self-Emotional’, whereas the impact on business-oriented attributes was weaker. Managers' choice of coaches with psychotherapeutic rather than non-psychotherapeutic backgrounds was also statistically significant. We conclude that even in the competitive business environment of SMEs, coaching was used as a largely personal, therapeutic intervention rather than to build business-oriented competencies.

Lite4Life (Tier 2 adult weight management service)

This service Aims: To provide a multi-component weight management service that supports sustainable behaviour change and weight loss in adults 16 years and over with a BMI 28. To enable patients to develop the necessary personal attributes for their own long term weight management and to understand the impact of their weight on their health and co-morbidities. Objectives: To provide an evidence based, multi-component tier 2 weight management service that improves patients knowledge and skills for effective and sustainable weight loss helps patients identify their own facilitators for positive behaviour change and to address underlying barriers to long-term behaviour changeincreases patients self-efficacy and confidence in their ability to address their weight To be an integral part of the tiered approach to weight management services for the population of Stockton. To ensure equitable service provision across Stockton-on-Tees. To provide intensive group based service, one-to-one support and maintenance support. To support the service user to develop and review a personalised goal setting plan phase 2 and at discharge after phase 2. To ensure a smooth transition from the service (tier2) to tier 1 services to ensure continuity of care for service users.Recruit referrals using a variety of and appropriate methods. To establish a single point of contact for referrals into the service.Continually promote the service across a range of mediums and liaise and work in partnership with key interdependencies (refer to 2.4) To establish a robust database and data collection system in line with information governance. To ensure the access criteria, care pathway and referral process is clearly understood by all health care professionals and those who may refer into the service. To establish close links with, and signpost and/or enable service users to access suitable services where patient needs indicate this. This may include access to Tees Time to Talk (IAPT) for psychological therapies; Specialist Weight Management Service; physical activity programmes; Tier 1 services; and primary care. To provide the necessary venues, equipment and assets needed to deliver the programme, ensuring due regard is given to the quality and safety of all materials used. To collect and provide data in quarterly reports to the Commissioner to allow for continued monitoring and evaluation of the service in line with the Standard Evaluation Framework (available at www.noo.org.uk/core/SEF) and as specified by the Commissioner.

Competence needs of global middle management

Tutkielman tavoitteena oli tarkastella henkilöstöjohdon ja linjajohdon näkemyksiä kansainvälisissä tehtävissä toimivan keskijohdon osaamistarpeista suurissa suomalaisissa vientiyrityksissä. Teemahaastatteluja tehtiin 12:ssa Suomen tärkeimpien vientialojen suurimmista yrityksistä. Kansainvälisissä tehtävissä toimivan keskijohdon osaamistarpeiden, kategorioihin jaoteltuna, nähtiin olevan: - - Tieto ja ymmärtäminen: asiakkaan liiketoiminta ja tarpeet, oma tuote ja prosessit, globaali toimintaympäristö, alaisten osaamistarpeet- - Asioiden ja ihmisten johtaminen: muutoksen johtaminen, asiakkuuksien hallinta, ajan hallinta, motivointi, monikulttuurisen tiimin johtaminen- - Vuorovaikutus: kielitaito, suhteiden luominen, viestin kohdentaminen- - Henkilökohtaiset ominaisuudet ja motivaatio: joustavuus, kulttuurinen herkkyys, epävarmuuden sietokyky, oppimishalu, erilaisuuden kunnioitus- - Tehtäväkohtainen osaaminen: kansainvälinen markkinointi, talous, myyntitaidot, tekninen asiantuntemus.

Customer orientation of sales personnel: Implications for service quality

Prior customer orientation research has concentrated mainly on studying the economical potential of customer orientation to companies. Service quality research instead has concentrated on emphasizing the evaluation of service quality from the customer’s perspective. This means that the service providers lack important information regarding customer orientation and service quality they would need for managerial purposes such as selecting and training employees. Therefore, there is an emerging need to study how customer orientation and service quality relate to company processes, policies and employees, and this study answers to those calls. The objective of this study was to examine what is the role of sales personnel’s’ customer orientation in quality of service delivery and what features support the development of customer orientation among sales personnel. Also the components customer orientation were studied extensively in order to understand how they relate to service quality. The empiric part of the study was conducted as a qualitative research by interviewing seven sales people from operative, tactical and strategic levels of the case corporation in order to get a broader view for customer orientation. The findings propose that both organizational factors and individual factors are affecting customer orientation construct inseparably. Organizational factors are bundled in this study under standards, support and systems, whereas individual factors are formed of employees’ personal attributes, motivation and self-perceived decision making authority. The findings suggest that in the service delivery process at an operative level, customer orientation appears largely in the employees’ individualistic characteristics. Their social and technical skills and motivation to serve customers are the most identifiable factors for customer orientation and consequently, quality service. However, organizational standards, support and systems are strongly dictating the frames the operative sales people operate in, having an influence on how the employees are experiencing their decision making authority and in the end, customer orientation. When looking at the service delivery process at tactical and strategic levels, customer orientation is affecting mainly in the organizational constructs through setting standards, support and systems. However, tactical and strategic level employees influence the operative level through individual customer orientation components as well. The findings indicate that their emotion and personal interaction skills are affecting the overall service delivery process mainly through supervisor support and motivation of the operative level employees. Based on this study it can be argued that an organization can operate as a facilitator and create certain frames for customer oriented sales behavior through standards, support and systems. However, as the impact of individual customer orientation factors on sales people’s service quality seems decisive, from an organizational perspective it puts pressures on the recruitment.

A study of the role learning and socialization during the transition from teacher to elementary school administrator

This thesis examined the role transition from an elementary teacher to an elementary principal. In particular, the training and socialization process of becoming an elementary principal was explored through the study of the hierarchical and political structure of a southern Ontario school board, and how this influenced the learning experiences of new elementary principals. A qualitative methodology, with a grounded theory design, was employed to investigate this process through interviews with 10 participants to examine their experiences and role learning occurs during their development. Specifically, participants perspective shifts, developmental experiences, understanding of group culture, and expansion of a board profile were highlighted in the data. One of the compelling results of the study was the degree to which principals of aspiring administrators influence the socialization of their subordinates. The beliefs and practices of the school principal determine the socialization orientation that teachers and vice-principals will experience during role learning. The results of this study also imply that role orientation needs to be understood as a continuum between custodial and innovative role assumption. Varying degrees of custodianship or innovation depended on the context of the administrative placement and the personal attributes of administrative candidates. Principals who are willing to share responsibilities, who are good communicators, and who wish to develop a collaborative relationship with their viceprincipals are the individuals the participants in this study described as making the best mentors.

Vérification des liens entre les stresseurs, le soutien social, la santé psychologique au travail et la qualité de la relation élève-enseignant

La relation élève-enseignant (REE) est reconnue comme étant optimale lorsqu’elle est fortement chaleureuse et faiblement conflictuelle. Sur le plan empirique, plusieurs évidences montrent que la qualité de la REE est liée significativement à divers indicateurs de la réussite scolaire. De façon générale, celles-ci affirment que plus un élève entretient une relation optimale avec son enseignant, plus ses résultats scolaires sont élevés, plus il adopte des comportements prosociaux, et plus il présente des affects et des comportements positifs envers l’école. Des études précisent également que l’influence de la qualité de la REE est particulièrement importante chez les élèves à risque. Si les effets positifs d’une REE optimale sont bien connus, les facteurs favorisant son émergence sont quant à eux moins bien compris. En fait, bien que certains attributs personnels de l’élève ou de l’enseignant aient été identifiés comme participant significativement à la qualité de la REE, peu d’études ont investigué l’importance des facteurs psychologiques et contextuels dans l’explication de ce phénomène. Souhaitant pallier cette lacune, la présente étude poursuit trois objectifs qui sont: 1) d’examiner les liens entre les stresseurs, le soutien social, la santé psychologique au travail (SPT) et la qualité de la REE; 2) de vérifier l’effet médiateur de la SPT dans la relation entre les stresseurs, le soutien social et la qualité de la REE, et; 3) d’examiner les différences quant aux liens répertoriés auprès d’élèves réguliers et à risque. Afin d’atteindre ces objectifs, 231 enseignants québécois de niveau préscolaire et primaire ont été investigués. Les résultats des analyses montrent que les comportements perturbateurs des élèves en classe prédisent positivement le conflit entre l’enseignant et les élèves à risque. Ils montrent également que le soutien des parents et le soutien du supérieur prédisent respectivement la présence de REE chaleureuses chez les élèves réguliers et à risque. La SPT de l’enseignant prédit quant à elle positivement la présence de REE chaleureuses et négativement la présence de REE conflictuelles. Les résultats de cette recherche montrent aussi que le soutien social affecte indirectement la présence de REE chaleureuses par le biais de la SPT de l’enseignant.

e-Research Methods Theme 5 Project Management

The aims of this theme are: •to identify and develop personal attributes that enable postgraduate students to manage a research project to the correct standard and to complete it on time; •to enable postgraduate students to plan and organise their research project in order to successfully reach their full potential in their chosen postgraduate degree; •to enable postgraduate students to apply appropriate time management skills to the planning of their research project; •to identify study skills and resource management strategies that can benefit postgraduate students to effectively organise and research their chosen field; •to develop team work skills within the postgraduate cohort studying the Project Management core theme.

Preferências e escolhas românticas entre universitários

Several studies have found different patterns of preferences to men and women for short term and long term relationship romantic partners. It is known that the preferences vary with the sex of individuals, the expected involvement level of the relationship and according to the perceptions that subjects have about themselves. In the present study, we investigate whether the preferences typically founded for sexes are also founded between Brazilian undergraduate students. We also investigated if the individuals choose partners in accord of the sex preferences and if the ideal preferences are really expressed in real choices. For these investigations, 370 undergraduate students described profiles of an ideal partner for a short-term and a long-term relationship, through the joint evaluation of nine characteristics. Each ideal s profile has been described over three simulations, in which the amount of points available to be invested were limited and gradually reduced. After the descriptions of these profiles, the participants described the current or previous partner (if they were not in a relationship) and performed a self-assessment with the same characteristics used in the description of preferences. Overall, the results obtained in several countries were observed in Brazil. For short-term relationships men prioritize physical attributes and women value physical and personal attributes. For long-term, personal traits gained in importance on masculine preferences and women emphasized personal traits and the partner disposition to acquire resources. We also identified similar preferences profiles for both sexes and that the romantic preferences reflect similarities with the own individual s characteristics, in addition to the typical sexual preferences expected for the Parental Investment Theory. When evaluated their real partners, men considerate them more physically attractive than themselves but less intelligent, good humorous and ambi tion/willing to work. Women, in turn, described their partners as good as them. Finally, we observed equivalence between characteristics of the subjects and those of its partners, this effect being more pronounced among men. The last partners were described only as less sincere. The interpretation of the most part of our results was possible from evolutionist s and socio-cultural s explanations and was discussed under the two perspectives. We conclude this study stressing that the traditional romantic preferences occur in Brazil and that the sex, the kind of relationship and the vision that people have about their own characteristics affect the preferences, which are expressed in the real partner choices

Deprivation viewed from a multidimensional perspective: The case of Brazil

Includes bibliography.

Um olhar bioecológico sobre os efeitos da comunicação alternativa na interação professor-aluno com paralisia cerebral

Estudos sobre a sintática da comunicação têm revelado que tanto a repertório verbal como a não-verbal produzem modificações significativas na interação social, e, portanto, no desenvolvimento humano. A fala, por exemplo, tem sido vista como uma modalidade comunicativa socialmente exigida para a construção de relações nos diferentes contextos e culturas. Entretanto, essa modalidade nem sempre é o recurso mais disponível principalmente para aqueles que apresentam alterações no seu desenvolvimento. Diante disso, é comum que a pessoa com deficiência tente buscar formas compensatórias para expressar seus desejos, pensamentos e frustrações, por meio das expressões faciais, do movimento ocular e/ou de piscada e de movimentos intencionais como o apontar. Nesse sentido, os recursos e estratégias de comunicação alternativa tem sidosão utilizados como ferramentas úteis para que o indivíduo possa alcançar maior participação social nos diversos contextos em que se apresenta. No entanto, a literatura tem destacado que, no ambiente escolar, os entraves de comunicação entre o professor e o aluno com deficiência podem acarretar prejuízos ao processo de ensino-aprendizagem. Por isso, esta pesquisa teve como objetivo analisar a interação professor-aluno com paralisia cerebral antes e após a introdução dessas ferramentas. Para tanto, realizou-se estudo de caráter qualitativo, do tipo estudo de caso com pesquisa intervenção. As etapas principais deste estudo foram: filmagens dos episódios interativos sem os recursos de comunicação alternativa, capacitação dos professores na escola e filmagem dos episódios interativos com os recursos de comunicação alternativa. Os dados foram analisados de forma qualitativa, considerando as quatro dimensões do modelo bioecológico de desenvolvimento humano proposto por Bronfenbrenner (1998): Processo, Pessoa, Contexto e Tempo. Dentre os resultados desta pesquisa destacam-se: maior engajamento mútuo no desenvolvimento dos episódios, com aumento na extensão de elos comunicativos; melhor percepção da professora acerca das habilidades de comunicação da aluna e tendência desta educadora para a utilização dessas ferramentas com finalidade de ensino. A partir disso, concluiu-se que esses recursos dinamizaram as interações entre a professora e a aluna com paralisia cerebral. Contudo, a implementação de tais recursos no cotidiano escolar requer a interdependência positiva de diversos fatores, dentre os quais os atributos pessoais desenvolvimentalmente geradores e maior base de tempo regular com o uso dessas ferramentas.

The association of nonfatal occupational injuries with non -work -related morbidity

A case-referent study of occupational injuries sustained by 474 workers employed in the heavy equipment machinery industry over a two year period, 1985-1986, was undertaken to examine the association of occupational injuries with non-work-related morbidity. Its specific aim was to evaluate whether employees who experienced a work-related injury had an increased prevalence of non-work-related morbidity, specifically for injuries, cardiovascular disease, mental disorders, all other disease outcomes and total morbidity, compared to employees who did not experience a work-related injury. In order to determine the direction of the relationship, the use of the previous calendar year was employed to assess non-work-related morbidity. A secondary objective of the study was the evaluation of the utility of two existing data sources, workers' compensation and group health insurance claims, and the feasibility of conducting studies based on these data.^ The association of non-work-related non-back injuries and subsequent occupational injury was statistically significant (OR = 1.31, 95% CI 1.02-1.67) for all WC claims. The strength of the association was supported by the elevated odds ratio for non-work-related injuries when severity of occupational injury was assessed by WC claim costs of $100 and greater (OR = 1.47, 1.09--1.97), and by lost workdays (OR = 1.37). Factors that predispose an individual to a non-back injury, such as personal attributes and lifestyle characteristics, also influence that individual's risk of subsequent occupational injury. These factors may be reflected in an employee's reaction to life stressors which influence susceptibility to injury. The role of employee assistance programs as a component of injury prevention strategies is suggested.^ An increased but nonsignificant prevalence of non-work-related injuries, cardiovascular disease, mental disorders, and other morbidity conditions was noted among cases. These findings do not provide support of a causal factor in the etiology of occupational injuries. In contrast to non-back injuries, these conditions are chronic in nature and their influence on risk of occupational injuries uncertain.^ In general, cases tended to file more group health insurance claims for other morbidity than did referents. The association with increased total morbidity was consistent whether worker compensation claims were analyzed by total number of claims, claims with costs of $100 and greater, or by lost workdays. Whether persons who sustained an occupational injury were in fact in poor general health than referents, warrant further investigation. ^