Sustainable Development: The Search for the Tipping Point

The United Nations recently launched the Decade of Education for Sustainable Development. Literature indicates the need for an authoritative definition of sustainable development. Sustainable Human Development is analyzed through the lens of Gladwell’s The Tipping Point as a framework for guiding ethical development practice and instigating changes in human behavior.

Rewarding Non-productivity In the Hospitality Industry

The industry has not clearly focused on many important problems, such as rewarding service workers based on productivity. Instead, many industry leaders have focused on "straw men issues," issues that are more rhetoric than substance. The authors examine some of these so-called is- sues in detail: governmental wage policies, immigration laws, the quality of the work force, service worker training, and gratuity management, to provide a fresh look at worker productivity beyond the rhetoric and myths that prevail