Comunicazione d'impresa in Alto Adige: Indagine sulle strategie di gestione del multilinguismo nelle PMI insediate in un territorio di contatto linguistico

La ricerca sulla comunicazione e gestione multilingue della conoscenza in azienda si è sinora concentrata sulle multinazionali o PMI in fase di globalizzazione. La presente ricerca riguarda invece le PMI in zone storicamente multilingui al fine di studiare se l’abitudine all’uso di lingue diverse sul mercato locale possa rappresentare un vantaggio competitivo. La tesi illustra una ricerca multimetodo condotta nel 2012-2013 in Alto Adige/Südtirol. Il dataset consiste in 443 risposte valide a un questionario online e 23 interviste con manager e imprenditori locali. Le domande miravano a capire come le aziende altoatesine affrontino la sfida del multilinguismo, con particolare attenzione ai seguenti ambiti: comunicazione multilingue, documentazione, traduzione e terminologia. I risultati delineano un quadro generale delle strategie di multilinguismo applicate in Alto Adige, sottolineandone punti di forza e punti deboli. Nonostante la presenza di personale multilingue infatti il potenziale vantaggio competitivo che ne deriva non è sfruttato appieno: le aziende si rivolgono ai mercati in cui si parla la loro stessa lingua (le imprese a conduzione italiana al mercato nazionale, quelle di lingua tedesca ad Austria e Germania). La comunicazione interna è multilingue solo nei casi in sia imprescindibile. Le “traduzioni fai-da-te” offrono l’illusione di gestire lingue diverse, ma il livello qualitativo rimane limitato. I testi sono sovente tradotti da personale interno privo di competenze specifiche. Anche nella cooperazione con i traduttori esterni si evidenza la mancata capacità di ottenere il massimo profitto dagli investimenti. La tesi propone delle raccomandazioni pratiche volte a ottimizzare i processi attuali e massimizzare la resa delle risorse disponibili per superare la sfida della gestione e comunicazione multilingue. Le raccomandazioni non richiedono investimenti economici di rilievo e sono facilmente trasferibili anche ad altre regioni multilingui/di confine, come ad altre PMI che impiegano personale plurilingue. Possono dunque risultare utili per un elevato numero di imprese.

Il corpus DIRSI: creazione e sviluppo di un corpus elettronico per lo studio della direzionalità in interpretazione simultanea

Con questa tesi abbiamo messo a punto una metodologia per l'applicazione del "corpus-based approach" allo studio dell'interpretazione simultanea, creando DIRSI-C, un corpus elettronico parallelo (italiano-inglese) e allineato di trascrizioni di registrazioni tratte da convegni medici, mediati da interpreti simultaneisti. Poiché gli interpreti professionisti coinvolti hanno lavorato dalla lingua straniera alla loro lingua materna e viceversa, il fattore direzionalità è il parametro di analisi delle prestazioni degli interpreti secondo i metodi di indagine della linguistica dei corpora. In this doctoral thesis a methodology was developed to fully apply the corpus-based approach to simultaneous interpreting research. DIRSI-C is a parallel (Italian-English/English-Italian) and aligned electronic corpus, containing transcripts of recorded medical international conferences with professional simultaneous interpreters working both from and into their foreign language. Against this backdrop, directionality represents the research parameter used to analyze interpreters' performance by means of corpus linguistics tools.

Educazione alla cittadinanza per cittadini immigrati adulti. Il contributo della formazione linguistico-giuridica all'acquisizione di competenze di cittadinanza in lingua seconda

The research examines which cultural and linguistic instruments can be offered to provide adult migrants with formative access to citizenship competences. Starting from the questions: How can individuals of all community groups present in a nation-state acquire high standards of linguistic, sociolinguistic and discourse competences in order to be fully integrated, that is to participate and be included in social activities in the public domain such as work and institutional environments? How are these competencies developed in an educational context? How do adult migrants behave linguistically in this context, according to their needs and motivations? The research hypothesis aimed at outlining a formative project of citizenship education targeted at adult foreign citizens, where a central role is assigned both to law education and linguistic education. Acoordingly, as the study considered if the introduction of a law programme in a second language course could be conceived as an opportunity to further the access to active citizenship and social participation, a corpus of audiodata was collected in law classes of an Italian adult professional course attended by a 50% of foreign students. The observation was conducted on teacher and learner talk and learner participation in classroom interaction when curriculum legal topics were introduced and discussed. In the classroom law discourse two dimensions were analyzed: the legal knowledge construction and the participants’ interpersonal and identity construction. From the analysis, the understanding is that drawn that law classes seem to represent an educational setting where foreign citizens have an opportunity to learn and practise citizenship. The social and pragmatic approach to legal contents plays a relevant role, in a subject which, in non-academic contexts, loses its technical specificity and refers to law as a product of social representation. In the observed educational environment, where students are adults who bring into the classroom multiple personal and social identities, legal topics have the advantage of increasing adult migrants’ motivation to ‘go back to school’ as they are likely to give hints, if not provide solutions, to problems relating to participation in socio-institutional activities. At the same time, these contents offer an ideal context where individuals can acquire high discourse competences and citizenship skills, such as agency and critical reflection. Besides, the analysis reveals that providing adult learners with materials that focus on rights, politics and the law, i.e. with materials which stimulate discussion on concerns affecting their daily lives, is welcomed by learners themselves, who might appreciate the integration of these same topics in a second language course.

La didattica della traduzione specializzata dallo spagnolo in italiano: competenza traduttiva, genere testuale e nuove tecnologie

Il progetto di ricerca che presentiamo nasce dalla virtuosa combinazione di teoria e prassi didattica nello spirito della ricerca-azione. Scopo del presente lavoro è elaborare un percorso didattico di formazione alla traduzione specializzata in ambito medico-scientifico, tecnico ed economico-giuridico per la combinazione linguistica spagnolo-italiano all’interno della cornice istituzionale concreta dell’università italiana oggi. La nostra proposta formativa si fonda su tre elementi: la ricognizione del mercato attuale della traduzione per la combinazione linguistica indicata, l’individuazione degli obiettivi formativi in base al modello di competenza traduttiva scelto, l’elaborazione del percorso didattico per competenze e basato sull’enfoque por tareas di traduzione. Nella progettazione delle modalità didattiche due sono gli aspetti che definiscono il percorso proposto: il concetto di genere testuale specializzato per la traduzione e la gestione delle informazioni mediante le nuove tecnologie (corpora, banche dati terminologiche e fraseologiche, memorie di traduzione, traduzione controllata). Il presente lavoro si articola in due parti: la prima parte (quattro capitoli) presenta l’inquadramento teorico all’interno del quale si sviluppa la riflessione intorno alla didattica della traduzione specializzata; la seconda parte (due capitoli) presenta l’inquadramento metodologico e analitico all’interno del quale si elabora la nostra proposta didattica. Nel primo capitolo si illustrano i rapporti fra traduzione e mondo professionale; nel secondo capitolo si presenta il concetto di competenza traduttiva come ponte tra la formazione e il mondo della traduzione professionale; nel terzo capitolo si ripercorrono le tappe principali dell’evoluzione della didattica della traduzione generale; nel quarto capitolo illustriamo alcune tra le più recenti e complete proposte didattiche per la traduzione specializzata in ambito tecnico, medico-scientifico ed economico-giuridico. Nel quinto capitolo si introduce il concetto di genere testuale specializzato per la traduzione e nel sesto capitolo si illustra la proposta didattica per la traduzione specializzata dallo spagnolo in italiano che ha motivato il presente lavoro.

Design, development and first evaluation of a client/server system for managing and querying linguistic corpora

This thesis is concerned with the role played by software tools in the analysis and dissemination of linguistic corpora and their contribution to a more widespread adoption of corpora in different fields. Chapter 1 contains an overview of some of the most relevant corpus analysis tools available today, presenting their most interesting features and some of their drawbacks. Chapter 2 begins with an explanation of the reasons why none of the available tools appear to satisfy the requirements of the user community and then continues with technical overview of the current status of the new system developed as part of this work. This presentation is followed by highlights of features that make the system appealing to users and corpus builders (i.e. scholars willing to make their corpora available to the public). The chapter concludes with an indication of future directions for the projects and information on the current availability of the software. Chapter 3 describes the design of an experiment devised to evaluate the usability of the new system in comparison to another corpus tool. Usage of the tool was tested in the context of a documentation task performed on a real assignment during a translation class in a master's degree course. In chapter 4 the findings of the experiment are presented on two levels of analysis: firstly a discussion on how participants interacted with and evaluated the two corpus tools in terms of interface and interaction design, usability and perceived ease of use. Then an analysis follows of how users interacted with corpora to complete the task and what kind of queries they submitted. Finally, some general conclusions are drawn and areas for future work are outlined.

Lingue meno diffuse e corpora: studio empirico sulla terminologia amministrativa ladina

This study aims to the elaboration of juridical and administrative terminology in Ladin language, actually on the Ladin idiom spoken in Val Badia. The necessity of this study is strictly connected to the fact that in South Tyrol the Ladin language is not just safeguarded, but the editing of administrative and normative text is guaranteed by law. This means that there is a need for a unique terminology in order to support translators and editors of specialised texts. The starting point of this study are, on one side the need of a unique terminology, and on the other side the translation work done till now from the employees of the public administration in Ladin language. In order to document their efforts a corpus made up of digitalized administrative and normative documents was build. The first two chapters focuses on the state of the art of projects on terminology and corpus linguistics for lesser used languages. The information were collected thanks to the help of institutes, universities and researchers dealing with lesser used languages. The third chapter focuses on the development of administrative language in Ladin language and the fourth chapter focuses on the creation of the trilingual Italian – German – Ladin corpus made up of administrative and normative documents. The last chapter deals with the methodologies applied in order to elaborate the terminology entries in Ladin language though the use of the trilingual corpus. Starting from the terminology entry all steps are described, from term extraction, to the extraction of equivalents, contexts and definitions and of course also of the elaboration of translation proposals for not found equivalences. Finally the problems referring to the elaboration of terminology in Ladin language are illustrated.

Dark humour as a culture specific phenomenon: a study in screen translation

The present study aims at analyzing how dark humour as a cinematic genre travels cross-culturally through a specific mode of audiovisual translation, i.e. dubbing. In particular, it takes into consideration the processes involved in dubbing humour from English into Italian as observed in the English- and Italian-language versions of ten British and American dark comedies from the 1940s to the 2000s. In an attempt to identify some of the main mechanisms of the dark humour genre, the humorous content of the films was analyzed in terms of the elements on which specific scenes are based, mainly the non-verbal and verbal components. In the cases in which verbal elements were involved, i.e. the examples of verbally expressed humour, the analysis was concerned with whether they were adapted into Italian and to what effect. Quantification of the different kinds of dark humour revealed that in the sample of dark comedies verbal dark humour had a higher frequency (85.3%) than non-verbal dark humour (14.7%), which partially disconfirmed the first part of the research hypothesis. However, the significance of contextual elements in the conveying of dark humour, both in the form of Nsp VEH (54.31%) and V-V (V+VE) (21.68%), provided support for the hypothesis that, even when expressed verbally, dark humour is more closely linked to context-based rather than purely linguistic humour (4.9%). The second part of the analysis was concerned with an investigation of the strategies adopted for the translation of verbal dark humour elements from the SL (English) into the TL (Italian) through the filter of dubbing. Four translational strategies were identified as far as the rendering of verbal dark humour is concerned: i) complete omission; ii) weakening; iii) close rendering; and iv) increased effect. Complete omission was found to be the most common among these strategies, with 80.9% of dark humour examples being transposed in a way that kept the ST’s function substantially intact. Weakening of darkly humorous lines was applied in 12% of cases, whereas increased effect accounted for 4.6% and complete omission for 2.5%. The fact that for most examples of Nsp VEH (84.9%) and V-AC (V+VE) (91.4%) a close rendering effect was observed and that 12 out of 21 examples of V-AC (PL) (a combined 57%) were either omitted or weakened seemed to confirm, on the one hand, the complexity of the translation process required by cases of V-AC (PL) and V-AC (CS). On the other hand, as suggested in the second part of the research hypothesis, the data might be interpreted as indicating that lesser effort on the translator/adaptor’s part is involved in the adaptation of V-AC (Nsp VEH) and V-V (V+VE). The issue of the possible censorial intervention undergone by examples of verbal dark humour in the sample still remains unclear.

Una e plurima: riflessioni intorno alle nuove espressioni delle donne nella letteratura italiana

Tale lavoro di ricerca ha indagato l’opera di sette scrittrici immigrate in Italia o nate da genitori immigrati che hanno composto in lingua italiana. Esse sono: Christiana de Caldas Brito, Cristina Ubax Ali Farah, Gabriella Kuruvilla, Ingy Mubiayi, Ornela Vorpsi, Laila Wadia, Jarmila Očkayová. La tesi consta di una premessa, un primo capitolo in cui sono riportate le interviste fatte alle scrittrici, un secondo capitolo di analisi dei loro testi, un terzo di riflessioni di teoria letteraria ed un quarto conclusivo. In appendice sono riportate integralmente le interviste.